Internship Training Narrative Report

UNIVERSAL COLLEGES OF PARAÑAQUE, INC.
Provider of Health Science, Business, I.T., Teacher & Engineering Education
8273 Dr. A. Santos Avenue, Sucat, Parañaque City
A Narrative Report in
Internship Training undertaken at Mary Kay Philippines Inc.
located at 2nd floor Allegro Center,
2284 Pasong Tamo Extension, Makati City, Philippines 1231
Presented to the Dean of College of Business and Accountancy
Universal Colleges of Parañaque
8273 Dr. A. Santos Avenue, Sucat, Parañaque City
Submitted by:
Maraia Angelic D. Lopez
Submitted to:
Ms. Emma Trinidad

M a r y K a y P h i l i p p i n e s || i
DEDICATION
I wholeheartedly dedicate this Internship Report
to my auntie,
to my family and love ones,
to all my professors,
to the Mary Kay Inc.,
to my classmates and friends, and above all,
to our Almighty God.

M a r a i a A n g e l i c D . L o p e z | | ii
ACKNOWLEDGEMENT
With deepest gratitude and appreciation, I humbly give
thanks to the people who, with all they can, helped me in making
my Internship Training a possible one.
First of all, I would like to thank Almighty God, for His
unconditional love and for all the blessings He is showering upon
me each day of my life. With love and gratitude, I thank Him for
guiding me during my Internship Training and for making this
training a possible one. For the provision He has bestowed upon
me, for keeping me and my love ones always safe, especially
when I was travelling from home (Parañaque) to my workplace
(Makati) and vice-versa, for giving me enough knowledge and
ability to perform each task that was assigned to me, and for all
the challenges He has given me that made me stronger than
ever. I thank Him for His comfort during the times that I am about
to give up and for healing me when I was sick. By His grace, I was
able to finish this training without any conflict.
To our College Coordinator, Ms. Pacita B. Castro for guiding
us in choosing the right company for our Internship Training. Your
guidance will help us achieve our aspirations as we go along with
our journey in life.

M a r a i a A n g e l i c D . L o p e z | | iii
To our Dean, Ms. Emma Trinidad for her time and effort in
checking this documentation, and for giving enough time to
make my Internship documentation. Her full support, assistance,
expert guidance, understanding and words of encouragement
are very much appreciated.
To all my professors who shared and continuously sharing
their knowledge with students like me and keep on molding me
into a better person. I am extending my warmest thanks to Mr.
Josart Tubay for giving advices in making this Internship
documetation, to Mr. Rudy Perez for sharing everything that he
knows and keeps on inspiring us to pursue our goals in life and
also I would like to thank Mr. Juanito Teves for his unlimited
patience for us, his students in Art Appreciation subject, this
Summer, Academic Year 2015-2016.
To the institution where I am studying, Universal Colleges of
Parañaque, where I am continuously growing as a Bachelor of
Science in Business Administration, Major in Marketing
Management student, and to Mr. Domingo Tay for giving us,
students, and the opportunity to be educated that will lead us to
have a better future.
To my second parents, Mrs. Melinda Ishii and Mr. Tsunenobu
Ishii, for their unending love and support, for providing all my
needs financially and morally, for their patience and
understanding during my tiring days that I can’t help them in the

M a r a i a A n g e l i c D . L o p e z | | iv
chores, for their never fading advices and for being there for me
no matter what.
To my special someone, John Kevin L. Baguiwong, who
serve as an inspiration to me, who keep on encouraging me to
always make the best out of everything and for being proud and
ever supporting partner to me.
To the Mary Kay Philippines - Makati, for their warm
welcome to me. To Mr. James Mercado, Mary Kay Philippines
Senior Manager for Supply Chain and Administration, Mr.
Melencio Recide, Mary Kay Philippines – Makati Warehouse
Supervisor, Ms. Riza Diche, Mary Kay Philippines Assistant
Purchasing Officer, Ms. Fatima Lopez-Brodit, Mary Kay Philippines
Senior Brand Manager for Marketing Administration, Ms. Maruja
Capuno, Mary Kay Philippines Senior Supervisor for Inventory
Control, Mr. Matthew Sau-Ching Chiang, Mary Kay Asia Services
Regional Operations Director for Asia Pacific and to the rest of
Mary Kay Family. I am very grateful for having them as part of my
Internship Training. For all my experiences and for everything that
they taught me during my stay with them and most of all, the
learnings and knowledge I gained from them and for everything
that they did that contributed to my growth as a human being. I
thank them so much.
-Maraia Angelic D. Lopez

M a r a i a A n g e l i c D . L o p e z | | v
INTRODUCTION
Internship Training is part of a college curriculum that aims to
train and orient students about the work and their future career. It
is a type of skill development where a worker learns how to do
the work through hands-on experience. Internship Training is one
method by which students are exposed with different work
situation designed to give students an opportunity to experience
and a chance to apply the theories and computation that they
have learned from the school. It also helps the students to
acquire relevant knowledge and skills by performing in actual
work setting.
Internship Training is very important not only to teach
students regarding their chosen career but also to show students
the reality about working. The students will be exposed to the
actual work related to the course that they are taking. It also
allows those with no experience to work and to learn at the same
time. Internship Training helps the trainee to learn more about his
chosen field and practice what he has learned from the school. It
helps in the building up of the trainee’s competence. Of course,
when a students is competent enough, she will be able to do
things successfully and. This training develops one’s
professionalism in dealing with people. After the training, the
trainee will be able to handle situations properly and she will be

M a r a i a A n g e l i c D . L o p e z | | vi
able to know how to socialize well with his colleagues. He will also
be able to work well with everyone and she will have a good
teamwork. Internship Training also enhances the critical thinking
abilities and discipline of the student conducting his training in a
company. His ability to make sound decisions and evaluate
pertinent factors will be improved.
Having a proper Internship Training helps in the preparation
of future professionals for their future jobs. What the students
learned in their Internship Training, even the little things, can be
applied when they are already working. Students will be trained
not only academically but socially as well. The way they work
and communicate with others will not be a problem for them
anymore. It also gives the trainee the chance to immerse himself
in his chosen field and experience and learn the skills necessary
to the industry he is interested in. Working with experienced staff,
one will be able to observe how the job is done properly.
Internship Training requires effort and seriousness. A trainee
should take the Internship Training seriously as it can be a
powerful tool for a person in preparing for the next chapter of life
as a professional. It can possibly be a source of recommendation
when they take that big lift from being students to career
professionals someday.

M a r a i a A n g e l i c D . L o p e z | | vii
TABLE OF CONTENTS
DEDICATION................................................................................................i
ACKNOWLEDGEMENT..............................................................................ii
INTRODUCTION......................................................................................... v
TABLE OF CONTENTS...............................................................................vii
COMPANY PROFILE ................................................................................. 1
WHAT IS MARY KAY?............................................................................. 1
MILESTONES............................................................................................ 4
COMPANY QUICK FACTS .................................................................. 13
COMPANY AND FOUNDER................................................................ 15
MARY KAY AROUND THE WORLD..................................................... 20
LATEST NEWS ........................................................................................ 21
MISSION ................................................................................................ 29
OUR VALUES......................................................................................... 30
MARY KAY LOGO................................................................................ 31
MARY KAY PHILIPPINES ORGANIZATIONAL CHART........................ 32
MARY KAY PHILIPPINES SUPPLY CHAIN & ADMINISTRATION
DEPARTMENT ORGANIZATIONAL CHART......................................... 33
MARY KAY E-CATALOG...................................................................... 34
MARY KAY CONSULTANT ORDER SHEET........................................... 42
DIRECT SELLING: A GROWING, EXCITING INDUSTRY ........................ 43
What Is Direct Selling?........................................................................ 43
World Federation of Direct Selling Associations (WFDSA)........... 44
Mary Kay and the DSAP.................................................................... 45
The Code of Ethics ............................................................................. 45

M a r a i a A n g e l i c D . L o p e z | | viii
DIRECT SELLING ASSOCIATION: FACTS AND FIGURES ................... 46
DIRECT SELLING ASSOCIATION: INDUSTRY AWARDS ..................... 47
INTERNSHIP TRAINING: FOUND............................................................. 49
SUMMARY OF MY JOURNAL DURING INTERNSHIP ............................ 60
MY CALENDAR ....................................................................................... 89
LEARNINGS.............................................................................................. 90
CONCLUSION ......................................................................................... 92
APPENDICES............................................................................................ 93
APPENDIX A.......................................................................................... 94
Gallery ............................................................................................... 94
APPENDIX B ........................................................................................ 112
Endorsement Letter ....................................................................... 112
APPENDIX C ....................................................................................... 113
Resume............................................................................................ 113
APPENDIX D........................................................................................ 114
Application Form ........................................................................... 114
APPENDIX E ........................................................................................ 115
Contract.......................................................................................... 115
APPENDIX F......................................................................................... 116
Daily Time Record.......................................................................... 116
APPENDIX G....................................................................................... 117
Evaluation Sheet............................................................................ 117
APPENDIX H........................................................................................ 118
Certificate of Completion............................................................ 118

M a r a i a A n g e l i c D . L o p e z | | 1
COMPANY PROFILE
Mary Kay Inc. manufactures and sells beauty products for
women and men.
Mary Kay is one of the largest direct selling skin care and
color cosmetic companies in the world. It offers more than 200
products in six categories: body care, color cosmetics, facial skin
care, fragrance, nail care, and sun protection. Some 3.5 million
independent sales consultants demonstrate Mary Kay products in
the US and about 35 other countries; the company also sells
products through its website.
WHAT IS MARY KAY?
Mary Kay. Products you can trust. A company you can
believe in.
Mary Kay Ash founded her Company on the personal values that
guided her life – integrity, honesty and an unwavering belief in
the Golden Rule. She had one goal – to help women live the life

of their dreams, and with a handful of products, she helped those
dreams come true.
More than 40 years later, her principles live on in the more than
1.5 million Independent Beauty Consultants who make up the
Mary Kay "family" worldwide – mothers, daughters, sisters and
friends. The business that Mary Kay started with $5,000 in savings is
today a multibillion-dollar Company that has earned the trust and
loyalty of millions of women. We always have, and always will,
proudly stand behind our products.
Product safety is our highest priority.
In a typical year, Mary Kay Inc. spends millions of dollars and
conducts more than 300,000 tests to ensure that Every Mary Kay®
products meet the highest standards of safety, quality and
performance.
Scientific experts not only assess every individual
ingredient but also every finished product.
This rigorous testing, and retesting, is performed or supervised by
members of our Research and Development laboratories,
including Ph.D.s and other advanced-degreed or degreed
scientists in such areas as toxicology, pharmacology,
microbiology, chemistry and biochemistry.

Every product decision is based on scientific fact, not
opinion.
Mary Kay Inc. relies on proven scientific research utilizing the most
advanced technologies available, and the company will not use
any ingredient until our testing has proven it safe and effective for
use.
Independent board-certified dermatologists and other
medical experts play a vital role in product testing.
Clinical testing is conducted in independent laboratories where
volunteers use Mary Kay® products under strict supervision and
evaluation by board-certified dermatologists and
ophthalmologists. Mary Kay Inc. also conducts extensive
laboratory testing to ensure against skin irritancy and allergy, and
we use state-of-the-art methods to evaluate all products to be
used in the eye area.
All skin care and cosmetic products are regulated by
governmental health and safety authorities.
Before any product can be offered is allowed on the market, it
must pass stringent government safety requirements. As a matter
of principle, Mary Kay Inc. regularly goes beyond what is required
by law when it comes to product safety.

Mary Kay does not support animal testing.
Mary Kay Inc. does not conduct, or requests on its behalf, any
testing of products or ingredients on animals and has signed a
pledge never to do so in the future.
MILESTONES
1960s
 1963
Beauty by Mary Kay opens on Friday, Sept. 13, in a 500-
square-foot storefront in Dallas, Texas.
 1964
Mary Kay introduces a complete line of skin care products
exclusively for men. Mary Kay holds its first company
convention known as Seminar. Today, Seminar is one of the
largest annual conventions in Dallas, Texas.
 1969
Mary Kay Ash awards the use of the first pink Cadillac to the
top five independent Sales Directors. Construction begins on
the Mary Kay manufacturing facility in Dallas.

1970s
 1971
Mary Kay expands by opening its first international subsidiary
in Australia.
 1973
Mary Kay celebrates its 10th anniversary, and the Mary Kay
independent sales force exceeds 20,000.
 1976
Mary Kay is listed on the New York Stock Exchange.
 1979
One of the original nine Mary Kay Independent Beauty
Consultants surpasses the $1 million mark in lifetime
commissions for the first time in company history.
1980s
 1983
Mary Kay celebrates 20 years, and the company’s
wholesale sales exceed $300 million (USD).

 1984
Mary Kay Inc. is featured in the first edition of Fortune
magazine’s “The 100 Best Companies to Work for in
America”.
 1985
Mary Kay Inc. returns to private, family ownership in a
leveraged buyout.
 1988
Mary Kay opens in Mexico.
 1989
Mary Kay Inc. initiates a corporate recycling program for
paper, plastic, glass and aluminum.
1990s
 1990
The global expansion of Mary Kay now includes 10 countries.
 1991
Consolidated global wholesale sales reach $500 million
(USD).

 1993
Mary Kay Inc. celebrates its 30th anniversary and opens The
Mary Kay Museum at the company’s world headquarters in
Dallas, Texas. Mary Kay Inc. is listed as a Fortune 500
company for 1992. Mary Kay opens in Russia. Mary Kay Inc.
is again listed in Fortune magazine’s “The 100 Best
Companies to Work for in America”.
 1995
Fortune magazine lists Mary Kay Inc. among "the Most
Admired Corporations in America".
 1996
The Mary Kay Ash Charitable Foundation is established. The
Foundation, now known as The Mary Kay FoundationSM, is a
nonprofit public foundation dedicated to providing funding
for research of cancers affecting women and funding for
preventing violence against women through awareness
programs and grants to women’s shelters across the nation.
Mary Kay Inc. is one of 20 companies featured in the book,
Forbes Greatest Business Stories of All Time, and Mary Kay
Ash is the only woman profiled in the book. Consolidated
global wholesale sales surpass $1 billion (USD) for the first
time in company history.

 1998
Mary Kay Inc. is included in “The 100 Best Companies to
Work for in America” published by Fortune magazine.
Mary Kay Inc. celebrates its 35th anniversary. The company
changes the color on the coveted pink Cadillac to a
pearlized pink.
 1999
Mary Kay Ash is recognized as a Texas Woman of the
Century.
2000s
 2000
Lifetime Television names Mary Kay Ash the most
outstanding woman in business in the 20th century.
 2001
Mary Kay Inc. is awarded the Direct Selling Association’s
“Industry Innovation Award” for the Mary Kay® Personal
Web Site program, which provides each Independent
Beauty Consultant with the opportunity to have a website of
her own. Richard Rogers, son of Mary Kay Ash and
company co-founder, resumes role of CEO. Mary Kay Ash

passes away Nov. 22, 2001, on Thanksgiving Day, her
favorite holiday.
 2002
Mary Kay Inc. is awarded the Direct Selling Association’s
“Vision for Tomorrow Award” for its community outreach
regarding the prevention of violence against women. Mary
Kay Inc. is awarded the 2002 Humanitarian of the Year
Corporate Award from the Los Angeles Commission on
Assaults Against Women for its efforts to help eliminate
violence against women, youth and children. Mary Kay Ash
is named a 2002 Dallas Business Hall of Fame Laureate and is
inducted into The Academy of Achievement of Sales and
Marketing Executives.
 2003
Mary Kay Inc. celebrates its 40th anniversary, and the Mary
Kay independent sales force reaches 1 million people
around the world. Mary Kay Ash is named the Greatest
Female Entrepreneur in American History in an academic
study led by Baylor University.
 2004
Mary Kay Ash is named one of the “25 Most Influential
Business Persons of the Past 25 Years” by PBS’s Nightly

Business Report in conjunction with the prestigious Wharton
School of Business. Mary Kay Ash posthumously receives the
Humanitarian Rose Award from Kensington Palace in
London, England, for the work she inspired through The Mary
Kay FoundationSM.
 2005
Mary Kay Inc. reaches $2 billion in consolidated global
wholesale sales. Mary Kay China celebrates its 10th
anniversary. Richard Rogers assumes the role of Executive
Chairman, and David Holl is named President and Chief
Executive Officer.
 2006
A&E Television Networks airs the biopic documentary “Mary
Kay” on the Biography Channel.
 2007
Mary Kay® products are sold in more than 35 markets
worldwide.
 2008
Mary Kay Inc. celebrates its 45th anniversary and launches
its formal global corporate social responsibility initiative Pink
Changing Lives® with the sole purpose of changing the lives

of women and children around the world. Mary Kay debuts
Beauty That Counts®, the company’s first global cause-
related marketing program supporting women and children.
The Dallas Business Journal names Mary Kay to its list of top
local corporate philanthropists.
 2009
Mary Kay achieves $2.5 billion in global wholesale sales, and
the independent sales force reaches 2 million people
around the world.
2010s
 2010
Mary Kay Argentina celebrates its 30th anniversary. Mary
Kay celebrates 10 years in Kazakhstan, Malaysia, Philippines
and Slovakia and 5 years in Moldova. Mary Kay opens
operations in Armenia. Mary Kay receives the first ever “Do
Good” stamp from Ladies' Home Journal. The “Do Good”
stamp was created by the magazine to recognize
companies that contribute to making the world a better
place. Mary Kay is specifically honored for its combined
efforts to keep women and girls safe against domestic
violence.

 2011
Through its 2008, 2009 and 2010 Beauty That Counts®
campaign, Mary Kay marks the donation of nearly $4 million
(USD) to causes impacting women and children around the
world. TimeWise® Night Restore & Recover Complex® and
TimeWise® Miracle Set® earn the prestigious Good
Housekeeping Seal. Mary Kay employees, independent
sales force, friends and family participate in the Company’s
first ever Global Month of Service.
 2013
Mary Kay Inc. celebrates its 50th anniversary. More than 3
million people around the world are Mary Kay Independent
Beauty Consultants.

COMPANY QUICK FACTS
SALES
 ABOUT SALES
Mary Kay Inc.’s global wholesale sales are $4 billion.
 ABOUT THE SALES FORCE
3.5 million people worldwide are Mary Kay
Independent Beauty Consultants. More than 39,000 women
across the world are Independent Sales Directors. More than
600 women worldwide have become Independent National
Sales Directors, the highest status within the independent
sales force.
RESEARCH & DEVELOPMENT
 ABOUT SCIENCE
Mary Kay scientists regularly consult with independent
dermatologists and other medical experts around the world.
 ABOUT QUALITY & TESTING
In a typical year, Mary Kay spends millions of dollars
and conducts more than 300,000 tests to ensure the Mary

Kay product meet the highest standards of quality, safety
and performance.
OFFICES
 ABOUT MANUFACTURING
Mary Kay Inc.’s global wholesale sales are $4 billion.
 ABOUT OUR HEADQUARTERS
Mary Kay world headquarters is located in the town of
Addison, a suburb of Dallas, Texas, U.S.A.
 OFFICES IN PHILIPPINES
Makati City, Quezon City, Cebu, Davao and
Zamboanga

COMPANY AND FOUNDER
ONE-OF-A-KIND SUCCESS STORY
Mary Kay Ash was an original. As an entrepreneur and a
philanthropist, she started her business from a tiny store in Dallas,
Texas, with five products and one big dream. That dream was to
inspire women to transform their lives, and in doing so, help other
women achieve success.
Today, with 3.5 million Independent Beauty Consultants, Mary Kay
offers more than 200 premium products in more than 35 countries
around the world. For more than 50 years, Mary Kay has helped
women discover products that they love: innovative skin care,
irresistible makeup and unforgettable fragrances. At the same
time, the Mary Kay business opportunity has helped women from
Kansas to Kazakhstan, discover extra income, empowered
choices and true beauty from the inside out.
Mary Kay also touches hearts through a powerful legacy of giving
back to the global community – all thanks to one amazing
woman who turned her passion for beautiful lives into a one-of-a-
kind success story.

MARY KAY ASH
CHARMING. SPIRITED. A ONE-OF-A-KIND SUCCESS STORY.
Over the years, there have been many successful business
leaders but none as unique as Mary Kay Ash.
A dream company
When Mary Kay Ash “retired” from a successful career in direct
sales in early 1963, she decided to write a book to help women
survive in the male-dominated business world. She made two lists.
One contained things the companies for which she had worked
had done right, the other included the things she felt they could
have done better. When she reviewed the lists, Mary Kay realized
that she had inadvertently created a marketing plan for a dream
company – one which would provide women with open ended
potential to achieve personal and financial success.
With her life savings of $5,000 and the help of her 20-year-old son
Richard Rogers, Mary Kay launched her dream company on
Friday, Sept. 13, 1963.

Guiding philosophies
Mary Kay adopted the Golden Rule as her guiding philosophy,
determining that the best course of action in virtually any
situation could be easily discerned by doing unto others as you
would have them do unto you. She also steadfastly believed that
life’s priorities should be kept in their proper order, which to her
meant putting faith first, family second and career third.
She stressed the importance of recognizing the accomplishments
of others. And she constantly encouraged both the corporate
staff and the independent sales force to act as if each person
they met was wearing a sign around his or her neck that read
“Make me feel important”.
Today, Mary Kay remains true to the principles of Mary Kay Ash.
Mary Kay Ash’s honors
Countless business leaders, authors, politicians and members of
academia have recognized the pure brilliance and
determination of Mary Kay Ash. She received numerous
prestigious awards during her lifetime and many more following
her death on Nov. 22, 2001.

Some of her honors include:
 “100 Greatest Women of 100 Years” by the YWCA of
Metropolitan Dallas (2008)
 A&E Television produced “Mary Kay” which aired on the
Biography Channel (2006)
 PBS and the Wharton School of Business’s “25 Most Influential
Business Leaders of the Last 25 Years” (2004)
 Baylor University’s “Greatest Female Entrepreneur in
American History” (2003)
 “Most Outstanding Woman in Business in the 20th Century.”
Lifetime Television (1999)
 National Business Hall of Fame, Fortune (1996)
 Pathfinder Award, National Association of Women Business
Owners (1995)
 One of “America’s 25 Most Influential Women,” The World
Almanac and Book of Facts (1985)
 Horatio Alger Distinguished American Citizen Award (1978)
MORE ABOUT MARY KAY
Mary Kay has helped countless women throughout the world find
success on their own terms and be their own bosses. Learn more
about her timeless principles and influence in The Mary Kay Way
and other powerful books.

Mary Kay Ash wrote The Mary Kay Way, a Wall Street Journal
bestseller.
Mary Kay Ash built a global independent sales force that today
numbers more than 3 million women and is respected by business
and academic leaders. How? The secret is in her book, The Mary
Kay Way, a Wall Street Journal bestseller.
Since 1963, the principles in The Mary Kay Way have helped the
Company succeed through changing economic times and
explosive global growth. It has been said that no company
wholeheartedly embodies the values and reflects the beliefs of its
founder more than Mary Kay Inc.
Recognized today as America’s greatest woman entrepreneur,
Mary Kay Ash stepped out into a man’s world in 1963 to blaze a
new path for women. She grew her business based not on the
rules of competition but on The Golden Rule. By “praising people
to success” and “sandwiching every bit of criticism between two
heavy layers of praise,” this energetic Texan opened new
opportunities for women around the world and built a multibillion-
dollar corporation. And after fifty years, her timeless people-
centered philosophies drive her global Company and continue
to touch the lives of people worldwide.

MARY KAY AROUND THE WORLD
Since opening its first international venture in Australia in 1971,
Mary Kay Inc. has expanded to more than 35 markets on five
continents.
Argentina
Armenia
Australia
Belarus
Brazil
Canada
China
Colombia
Czech Republic
El Salvador
Finland
Germany
Guatemala
Hong Kong
Kazakhstan
Korea
Lithuania
Malaysia
Mexico
Moldova
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Russia
Singapore
Slovakia
Spain
Sweden
Switzerland
Taiwan
Ukraine
United Kingdom
United States
Uruguay

LATEST NEWS
MARY KAY’S ‘BEAUTY THAT COUNTS’ RAISES $9 MILLION
AND COUNTING TO BENEFIT WOMEN AND CHILDREN
WORLDWIDE
GLOBAL PHILANTHROPIC CAMPAIGN CREATES BUILDING BLOCK
OF CHANGE
DALLAS – May 16, 2016 – While lipstick shades can change with
the season, a new limited-edition* Mary Kay® Beauty That
Counts® Hearts Together® Lipstick has the ability to change lives.
Through the cosmetic giant’s global cause-related program,
Beauty That Counts®, customers worldwide can make a
difference in the lives of women and children simply by
purchasing the one-of-a-kind lipstick.

In the U.S., from May 15 through August 14, 2016, Mary Kay Inc.
will donate $1 from each sale of the limited-edition* Beauty That
Counts® Hearts Together® Lipstick. The philanthropic campaign
benefits The Mary Kay Foundation’s annual Shelter Grant Program
which provides $3 million in funding each year in support of
women’s shelters and survivors of abuse. Mary Kay has a deep
commitment to ending abuse and alongside The Mary Kay
FoundationSM, has given $50 million to domestic violence
prevention and awareness programs throughout the past 15
years.
“At Mary Kay, a key tenet of our corporate identity is the fight
against domestic violence and with continued support from the
Beauty That Counts® program, we know we are transforming lives
in countless ways,” said Anne Crews, Vice President of Public
Affairs for Mary Kay Inc. and a board member of The Mary Kay
FoundationSM. “The fact is that one in four women in the United
States will experience domestic violence in their lifetime. This
leaves many shelters at capacity and operating on a lean
budget. Thanks to initiatives like Beauty That Counts®, each year
the Foundation awards grants to at least one domestic violence
shelter in every state, the District of Columbia and Puerto Rico.”

Since the Beauty That Counts® program began in 2008, Mary Kay
has donated more than $9 million (USD) to charitable
organizations worldwide. As a top beauty brand and direct seller
in more than 35 markets, each Mary Kay market participating
chooses a local nonprofit organization to support that helps
women and children in need.
“Every act of kindness, from lending a helping hand to buying a
Hearts Together® lipstick, is a building block of change,” said
Sheryl Adkins-Green, Chief Marketing Officer for Mary Kay Inc.
“Through the Beauty That Counts® initiative, women worldwide
look great and feel good when they wear this limited-edition
lipstick because it’s a beauty product that really does give back.
For more than five decades, Mary Kay has been committed to
enriching women’s lives and making a positive impact while also
offering irresistible products. Together with our independent
beauty consultants and loyal Mary Kay brand lovers, we are
proud to launch this annual global initiative.”

DOMESTIC VIOLENCE SURVIVORS RECEIVE A DAY OF
BEAUTY AND TRANSFORMATION IN A UNITED EFFORT
WORLDWIDE
ACM ‘NEW FEMALE VOCALIST OF THE YEAR’ AWARD WINNER
KELSEA BALLERINI LENDS HER VOICE TO MARY KAY’S ‘GLOBAL DAY
OF BEAUTY’
DALLAS – May 12, 2016 – With a goal of 1 million “Makeovers for
Good” around the world, cosmetics giant Mary Kay joins its
independent sales force in providing pampering sessions for
women in need through Mary Kay’s Global Day of Beauty. From
the U.S. to Kazakhstan to Brazil and China, Mary Kay markets
worldwide will participate as the iconic beauty company kicks off
the initiative in New York.

At the U.S. event, survivors from New York City’s Safe Horizon,
which provides services to more than 250,000 women, children
and families affected by abuse each year, will be treated to a
day of pampering and beauty in New York led by Mary Kay
Makeup Artist Virginia Linzee. The reigning Academy of Country
Music® (ACM) New Female Vocalist of the Year Kelsea Ballerini,
who launched to stardom with two consecutive GOLD-certified,
#1 smashes – “Love Me Like You Mean It” and follow-up “Dibs” –
from her critically acclaimed debut album THE FIRST TIME (Black
River Entertainment), will lend her voice to the event to create
awareness of domestic violence and dating abuse. Globally
recognized fashion designer, Tracy Reese, will also be in
attendance to help celebrate the inner and outer beauty of
local domestic violence survivors.
“The fact that one in three young people today are impacted by
dating violence is a scary statistic. It’s deeply meaningful to join
forces with Mary Kay for this event and help draw awareness to
this issue,” said Ballerini. “By partnering with Mary Kay, I truly hope
to empower women and remind them of their beauty and self-
worth through this special event.”
The Mary Kay Global Day of Beauty is a component of the
company’s Don’t Look Away campaign which works to educate
the public on recognizing the signs of an abusive relationship,

how to take action and to raise awareness of support services.
Deserving women worldwide including teachers, nurses, military
veterans, cancer survivors, caregivers and survivors of domestic
abuse will receive the gift of beauty in a united effort by Mary
Kay and its independent sales force spanning the globe.
“As a corporate leader in helping to prevent and end violence
against women, Mary Kay hopes our Global Day of Beauty will
not only pamper women in need around the world but also raise
awareness of an epidemic that impacts families in every country
and culture,” said Crayton Webb, Vice President of Corporate
Communications and Corporate Social Responsibility for Mary
Kay Inc. “By joining forces with Kelsea at our U.S. event, our
collective dating violence prevention efforts will touch thousands
of teens and young adults. Alongside Kelsea and our
independent sales force worldwide, we are honored to kick off
this global initiative in honor of women around the world who
have overcome unspeakable abuse.”
Over the past 15 years, Mary Kay Inc. and The Mary Kay
Foundation ℠ have given more than $50 million to domestic
violence prevention and awareness programs to women’s
shelters across the United States in an effort to end the cycle of
abuse.

MARY KAY VISITS ALBANY, NEW YORK TO LOBBY FOR
DOMESTIC VIOLENCE PREVENTION LEGISLATION
ALBANY – May 4, 2016 – Mary Kay Independent Beauty
Consultants and domestic violence prevention advocates
gathered at the New York State Capitol for the New York State
Coalition Against Domestic Violence (NYSCADV)’s annual
Legislative Advocacy Day. The group met with lawmakers to
discuss the critical importance of legislation that supports
domestic violence survivors and victims. The effort is a part of
Mary Kay Inc.’s ‘Lobbying for Good’ initiative.
The legislative agenda for the day comprised of the support of
multiple bills, furthering the protection of survivors and enhancing
violence prevention. Independent Beauty Consultants joined with

the Coalition to encourage lawmakers to take action against the
horrifying abuse suffered by thousands of women across the state
and stress the immense, positive effects legislators could have on
the lives of women throughout New York.
“Mary Kay is honored to sponsor the annual Legislative Advocacy
Day for the New York State Coalition Against Domestic Violence
and we are proud of the Mary Kay Independent Beauty
Consultants from New York who participated in support of ending
domestic violence,” said Crayton Webb, Vice President of
Corporate Communications and Corporate Social Responsibility
for Mary Kay Inc. “Mary Kay is committed to being the corporate
leader in the effort to prevent and end violence against women
once and for all.”
To date, Mary Kay Inc. and The Mary Kay Foundation have given
$50 million to domestic violence prevention and awareness
programs in an effort to end the cycle of abuse.

MISSION
Mary Kay’s mission is to enrich women’s lives.
We will do this in tangible ways, by offering quality products
to consumers, financial opportunities to our independent
sales force, and fulfilling careers to our employees.
We also reach out to the heart and spirit of women,
enabling personal growth and fulfillment for the women
whose lives we touch.
We will carry out our mission in a spirit of caring, living the
positive values on which our Company was built.
Our company has brought financial security to women’s homes
and stability to their families. We are indeed changing this old
world for the better. I’ve often said that we are doing something
far more important than just selling cosmetics. We’re changing
lives. – Mary Kay Ash

OUR VALUES
go-give® spirit
Mary Kay coined this term to describe the selfless pursuit of the
greater good, a dynamic team spirit of helping others found
throughout the halls of our offices around the globe. The rewards
of lending a helping hand to others or being the recipient of an
act of kindness leads to an atmosphere of trust, caring and
relationship building.
the golden rule
“Do unto others as you would have them do unto you.” This tried-
and-true principle has stood the test of time and is the
cornerstone of our Leadership Practice Rules. We also believe in
an atmosphere of teamwork, respect for others and fostering
relationships built upon trust, honesty and caring.
make me feel important
Mary Kay Ash once said, “It’s so simple, yet makes such a
difference. Pretend that every single person you meet has a sign
around his or her neck that says, ‘Make me feel important.’” At
Mary Kay, this is a reality – from being recognized for a job well
done to people taking an interest in your life.

balanced priorities
We recognize the importance of building a balanced life. In fact,
Mary Kay often shared her personal priorities of “God first, family
second, career third.” Following this tradition, encouraging
employees to find the proper balance of priorities in their lives has
remained a vital part of our culture around the globe. At Mary
Kay, we understand that a successful career is just one part of a
balanced life.
MARY KAY LOGO

MARY KAY PHILIPPINES
ORGANIZATIONAL CHART

MARY KAY PHILIPPINES
SUPPLY CHAIN & ADMINISTRATION DEPARTMENT
ORGANIZATIONAL CHART

MARY KAY E-CATALOG

MARY KAY CONSULTANT ORDER SHEET

DIRECT SELLING: A GROWING, EXCITING INDUSTRY
What Is Direct Selling?
Very simply, direct selling is a way to sell products or services
directly to customers, away from a retail location. A direct sales
business allows you to connect with customers one-on-one, in
groups, through online sales, catalog sales or by phone. People in
the direct selling industry are often known as independent
consultants, distributors or representatives.
A direct selling opportunity is a viable option for people of
all ages, genders and income levels. It is an especially good
opportunity for women who want more flexibility and control over
their lives, and who:
 Have an entrepreneurial spirit.
 Like working with people.
 Desire a less structured working environment.
 Are looking to supplement their income without making a
large investment.
 Want an opportunity to earn an unlimited income.

World Federation of Direct Selling Associations (WFDSA)
The World Federation of Direct Selling Associations pursues
the highest level of ethical conduct in the global marketplace,
fosters advocacy by partnering with government, consumer and
academic leaders, and strengthens management of national
and regional Direct Selling Associations. In an effort to promote
the highest ethical standards possible around the world, the
WFDSA created World Codes of Conduct for Direct Selling. Every
national DSA pledges to require each member to comply.
The DSA Internet Council’s Guidelines for Internet Use was
created as a complement to the DSA Code. The Guidelines are
voluntary and encourage proper, responsible and professional
use of all electronic communication for commercial purposes. At
Mary Kay Inc., we are committed to conducting business with the
utmost integrity. We encourage Mary Kay Inc. employees,
independent sales force members and customers to become
familiar with and be proud of Mary Kay Inc.’s affiliation with the
DSA, its Code and voluntary Guidelines for Internet Use.

Mary Kay and the DSAP
The Direct Selling Association of the Philippines (DSAP) is a
highly regarded national trade association of firms that
manufacture and distribute goods and services sold directly to
consumers through an independent field sales force. Mary Kay
Philippines Inc. has been a member of the DSAP since 2002.
The Code of Ethics
The Code of Ethics is the cornerstone of the DSAP's
commitment to ethical business practices and consumer services.
It ensures that statements made by member companies are
honest and forthright. Every member company pledges to abide
by the Code's standards and procedures as a condition of
admission and continuing membership. The Code assures the
independent sales force and consumers that they are dealing
with a company serious about providing quality and service at
the highest levels.

DIRECT SELLING ASSOCIATION: FACTS AND FIGURES
Worldwide, annual sales from the direct selling industry
currently exceed $100 billion. A direct selling business is:
 A business opportunity based on the sales of a product or
service direct to a consumer.
 An exciting opportunity to own your own business with a
small start up investment.
 An excellent opportunity for women. About 75 percent of
those working in direct sales are women.
 A growing industry: More than $100 billion worth of goods
and services are sold annually through direct sales.
 A way to achieve balance in your life. You can set your own
hours, become your own boss and earn according to your
own ambition and efforts.

DIRECT SELLING ASSOCIATION: INDUSTRY AWARDS
Mary Kay Inc. has been honored with several DSA awards over
the years:
 The Direct Selling Association awarded Mary Kay Inc. with its
Vision for Tomorrow Award in 2002, 2006, and 2007 for the
company's community service efforts.
 In 2006, the Company also earned the "Education for Life
Award" from the DSA for its investment in independent sales
force education and the "Success Award" for its 2005 Fall In
Love advertising campaign.
 In 2002, Mary Kay Inc. received the Vision for Tomorrow
Award for underwriting a groundbreaking television
documentary, "Breaking the Silence: Journeys of Hope,"
which raised awareness about the issue of domestic
violence and the resources available to the brave survivors.
 In 2001, the Company received the DSA Industry Innovation
Award for its groundbreaking Personal Web Site program,
which assists the independent sales force with conducting
their businesses.

 In 1989 Mary Kay Ash received the Circle of Honor Award
from the Direct Selling Education Foundation, and in 2003,
Mary Kay Vice President Michael Lunceford joined her in this
honor.
 In 1976 Mary Kay Ash was inducted into the DSA Hall of
Fame.

INTERNSHIP TRAINING: FOUND
March 15, 2016 – 11:00PM
I searched the word internship on Facebook. I found a
post of someone from Parañaque, he was Mr. James
Mercado. I was interested when I read his post saying “Now
accepting OJT / Intern for Summer 2016. Must be from supply
chain / marketing / tourism courses. Pls get in touch with me
thanks.”

I sent a message to him through Facebook Messenger
since his location is in Parañaque, I think the company’s
location is also in Parañaque. I said that time that this is good,
near to my location. By 11:28 on that evening, I made a
personal message with him saying “Hi Good evening. May I
know your company name? I’m finding a suitable internship
for this summer. Thanks ”

March 16, 2016
I received a message from Mr. James Mercado, he
said “Our company is mary kay, please send your CV for
review to james.mercado@mkcorp.com.. what course are
you into?”
I replied on his message, “Thank you Mr. Mercado. I'm
currently taking BS Business Administration Major in
Marketing Management course.”
As the end part of the conversation, he said “Okay pls
email me your cv ”
What I did is, I send my resume to his email address on
that day.

March 17, 2016
I received a message on my Gmail Account from Ms.
Karen Yeung, the Human Resources Manager of Mary Kay.
She said “Hello! Your resume is referred to our company by
one of our employee, Mr. James Mercado. I tried calling
you yesterday but unable to reach you. We now have an
part-time opening as Customer Service Assistant in our
Makati Office. If you are interested, you are welcome to call
me tomorrow at +632-859-6200 ext. Look forward to hearing
from you soon.”

March 21, 2016
Today was my interview. Since my interview was set at
1pm, I arrived at 9am on the location to see how far it was,
then I went back to Alphaland Southgate Mall to each my
lunch.
By 12:00nn at arrived at the location area.

By 12:30pm, I went inside the Mary Kay. I asked the
lady on the front desk, if Mr. James Mercado was there
because I’ll be having my interview. She told that Mr.
Mercado was on his break, but he will get back by 1pm.
I waited for him; I always looked at the clock that time.
I kept on waiting for him. The time was 1:00PM and the lady
was not calling me, I think Mr. Mercado was still on his break.
I waited until 1:45pm, then I asked the lady again, she was
so shocked that time. Because Mr. Mercado went back at
Mary Kay and went out by 1:30pm. He called Mr. Mercado

with her phone, she told me that they will call me so my
interview will be set again for the next day. I just say “Okay”.
On my part, I felt disappointed and I said to myself, if I’ll be
going again in that place by the next day - I will not.
Maybe this was not for me, in the start I was so excited
but when my auntie told me that the location is very far, I
felt sad. This leads me think to find a new OJT, but I didn’t
do. Days before my interview I think not to attend on my
interview since my auntie didn’t agreed with me, but I said

to myself that it is okay to fail or not on the interview atleast I
attended on their invitation and I didn’t make an absent. I
answered the MKP Employment Application Form the night
before my interview, the application is not responding, this
made me again to think that this was not for me.
I went back to school and I received a call from
someone, from Mr. James Mercado. He felt very sorry to me
so as a return he will going to interview me for real. He was
the one who will go to my location. He set the nearest
landmark to me which is the Starbucks SM Sucat for my
interview.

March 22, 2016
The schedule of my interview was 3:00pm. To make this
story short, I passed on his interview. He explained me first
Mary Kay. Then later on, as the conversation goes on,
coming from him, “You’re okay to me.” He said to me that
I’ll be having my final interview on March 24, 2016 with Ms.
Karen Yeung, it was a videocall interview, later on became
a phonecall interview.

He texted me again for rescheduling of my interview
because, the Human Resources Manager of Mary Kay is in
Hong Kong.
March 24, 2016
I charged my phone and I’m waiting for the call. By
2:31pm I received a call, finally this is it. I was at my friend’s
house that time. So when my phone rang, I get my phone
and find a better signal.

I answered all her questions. I spoke straight in English,
because she’s also speaking with me in English. Most of her
questions are very challenging. Since I was challenged in
my school, all my answers are based on my experiences,
from what I have learned in our classes, in school and also in
our organization. It was really a great conversation. I was
also proud of myself. Finally, I was interviewed by an
employer. Honestly speaking, I think I passed and I did a
great job.
March 31, 2016
I received a text message from Mr. James Mercado.
This is what I’ve been waiting for so long. To be hired in a big
company.

SUMMARY OF MY JOURNAL DURING INTERNSHIP
April 18, 2016 to June 17, 2016
DAY DATE DAILY ACCOMPLISHMENTS
NO. OF
WORKING
HOURS
Monday
April 18,
2016
Made a story line for 8 episodes of
Mary Kay Pay and Pick-up
Informercial; Sketched the actions
9
Tuesday
April 19,
2016
Made the script for Teaser, Episode 1
and Episode 2 of Mary Kay Pay and
Pick-up Informercial; Gathered the
resume of the applicants
7
Wednesday
April 20,
2016
Typed the script for Mary Kay Pay
and Pick-up Informercial; Edited
pictures involved in the Informercial;
Made a presentation of the
Informercial; Prepared the needs
from LBC for the meeting
8
Thursday
April 21,
2016
Went to LBC Express Plaza 66
Newport City, Pasay City for the
proposal of making LBC as the
courier partner of Mary Kay;
Introduced to LBC the storyline of the
Infomercial; Continued making the
script for Teaser, Episode 1, 2, 3 and
4; Made the costing proposal of the
video editor
8
Friday
April 22,
2016
Prepared the final costing of the
video editor; Prepared the pictures
of the talents; Translated the script of
the Infomercial from English
Language to Filipino Language;
Revised the script of Episode 4; Made
a presentation for Episode 4; Made
the script of Episode 5
8
TOTAL NO. OF HOURS 40

WEEK 1
Supply Chain and Administration – this is the department
where I was assigned to conduct my Internship Training. On my
first day of training, I was very excited and somewhat nervous
because of the new environment and the new people
surrounding me. I didn’t have any idea of what kind of people
they are and it made me adjust myself with their personalities and
attitudes.
I was introduced to our designated department, Mr. James
Mercado, Senior Manager for Supply Chain and Administration,
oriented me about the company rules and regulations. Even the
Do’s and Don’ts are discussed too. He also introduced me as
intern to all the staff and employees who were on that day. He
accompanied me to my table where I will be staying during my
Internship Training. During that moment, I felt that I was really an
office girl already having my own office computer, chair and
table. The first task that Mr. Mercado asked me to do is to make a
storyline for Mary Kay Pay & Pick-Up Infomercial. He first discussed
me a brief summary of Mary Kay Pay & Pick-Up Infomercial Plan
so I will have an idea on what to do. At first, it was really hard
because I’m just writing the story but then I tried to draw the flow
of the story. I always received good feedback from Mr. Mercado
about my work because at the end of the day, I passed him all

my works. This infomercial really challenged me, my heart and my
brain.
As the day goes on, I continued revising the script to know
which is better. I also edited some pictures to make it real. I
finalized the storyboard. It was just a brief storyline for each
episode.
We had a business meeting with LBC at LBC Express Plaza 66
Newport City, Pasay City for the proposal of making LBC as the
courier partner of Mary Kay. I was able to present the storyline of
the infomercial I made and proudly it was approved by LBC.
My first task was really a BIG ONE. It never comes in my
mind that I can do a script for an infomercial of a big company.
During my first week working at Mary Kay Philippines Inc. I’ve
learned many things which are really related in my chosen course
– Bachelor of Science in Business Administration Major in
Marketing Management. While we are having our business
meeting with LBC, I was able to learn new things as well as those
terms that are already familiar to me related to Marketing. My first
week was really a good start and I was motivated to perform
excellently because of what I have already accomplished and
because of Mr. Mercado who is very accommodating and kind
to me.

NO. OF
WORKING
HOURS
Monday
April 25,
2016
Encoded the addresses of 1199 LBC
Branches around the Philippines (LBC
Directory Mapping Abbreviation);
Continued making the revisions for
Episode 4
9
Tuesday
April 26,
2016
Downloaded the Chrome to my PC;
Connected the printer to my PC;
Made 3 games for the Employees
and for the Sales Director; Prepared
the mechanics of the games
9
Wednesday
April 27,
2016
Assigned to the Mary Kay
Warehouse, Makati Branch; Made a
summarize Standard Operating
Procedure of Applause Magazine
Distribution
9
Thursday
April 28,
2016
Made a Standard Operating
Procedure based on the system;
Made a SOP for some refinements;
Made a report of SOP; Made the
games for the employees and for the
sales director graphically; Revised
some of the mechanics of the
games; Made a presentation of the
games for the Regional Presentation
9
Friday
April 29,
2016
Continued making the revisions of
the games; Continued making the
Standard Operating Procedure of
the Distribution of Applause
Magazine
9

WEEK 2
On the second week of my Internship Training, there are
many things that I have accomplished. I was tasked to do the
LBC Directory Mapping Abbreviation to be used in the system of
Mary Kay Pay & Pick-Up, made games for employees and Beauty
Consultants (Gamification is the term in Marketing), studied the
Standard Operating Procedure of Applause Magazine
Distribution.
In the LBC Directory Mapping Abbreviation, I encoded the
1199 addresses of LBC Branches around the Philippines. This is
where I discovered that LBC was spread and continue spreading
all over the Philippines.
In the Mary Kay Games, I was really challenged on this task.
I have even no idea on what to do. I only have numbers. But also,
I have my computer. I researched some ideas to make this
possible. I wrote first my ideas, and I continued thinking of it. As an
output, it was really great, because I finally made the mechanics
for these games. And also, I edited or I made pictures which are
needed to complete these games.
I will never forget this, the Mary Kay Warehouse. A dream of
a teenage like me today is to have a complete set of beauty

products. Beauty products were all on my eyes. Mary Kay
products are too much expensive compared to other
companies, selling beauty products, because of its quality.
Imagine you are at the supermarket, all products are on your
hand, but you cannot have it all if you don’t have money. Back
to MK warehouse, I was just there to observe the flow of

NO. OF
WORKING
HOURS
Monday
May 2,
2016
Made the list of products registered
to Food and Drug Administration;
Checked all the scanned files of Cost
Performance Report for each
product of Mary Kay Philippines;
Encoded the data from the CPR (PN-
JDE as of May 2, 2016)
9
Tuesday
May 3,
2016
Checked the code of products from
the Mary Kay Consultant Order
Sheet; Checked the differences from
PN-JDE as of May 2, 2016 to the 2016
PH Product Registration Summary;
Made a report about the 2016
Philippines Product Registration
9
Wednesday
May 4,
2016
Showed to Mr. Mercado the sample
video of the infomercial Episode 1
made by the video editor; Took a
screenshot of each action of the
video; Added some comments for
revisions
9
Thursday
May 5,
2016
*ABSENT -Sick* -
Friday
May 6,
2016
*ABSENT -Sick* -
Note: For Absenses, I informed Mr. James Mercado on the morning of May 5,
2016 that I will be absent on that day because I’m not feeling well. He told
me to rest until Friday, because he was not in the office on the same day.

WEEK 3
On the third week of my Internship Training, I had only 3 days
to work at the office. This was the time that I realized; life was
really boring if you’re not doing anything.
I have been waiting for Mr. Mercado because I’m done
with my assignments from him. I texted him on what to do, since
he was not in the office yet. He replied that he will give me a task
on the afternoon. On my mind, what should I do know? I went to
Ms. Maru Capuno’s office and I asked for work. This is where she
assigned me a Marketing Department’s work.
I made the list of products registered to Food and Drug
Administration. But before that, I checked all the scanned files of
products registered to FDA. This is where I realized that all beauty
products must be registered first to FDA before you sell it to the
market. Whenever Mary Kay products are registered
internationally, they are also following the policies here in the
Philippines. I checked and encoded the registered name of
each product in the FDA scanned files. From the excel file given
to me, I checked the codes and the product names if it was
same with what was written in the Mary Kay Consultant Order
Sheet. I added some comments if variances occurred. This is
where I compared the results I gained from what I have

researched. They can now easily check if each product
registration is to near to expired.
I received the sample video for Episode 1 made by the
video editor then I presented it to Mr. Mercado. He asked me to
screenshot each action and adds some comments for revision.
This week was full of comparation, thinking and visualization.
I had only 3 days for this week. I was sick on the 4th day and
supposedly I’m planning to go to work on the 5th day, but my boss
told me to stay at home and have some rest, since he’s not in the
office and on that day.

NO. OF
WORKING
HOURS
Monday
May 9,
2016
*Holiday - Election Day* -
Tuesday
May 10,
2016
Made the Cycle Count for the
second week of May 2016 from 5
Branches of Mary Kay Philippines,
Makati, Quezon City, Davao, Cebu
and Zamboanga; Made a report
about the Summary of the Cycle
Count for the second week of May
2016.
9
Wednesday
May 11,
2016
Researched hotels in Cebu, Davao
and Zamboanga; Took the Name of
the hotel, address and contact
number; Researched the total
number of branches of PesoPay
payment methods
9
Thursday
May 12,
2016
Called the Hotels for inquiries; Helped
the organizers of the Mary Kay
Philippines Sweet 16 Birthday
Celebration
9
Friday
May 13,
2016
*ABSENT - Friday Class* -
Note: For absences, a week before, I informed Mr. James Mercado that I am
not able to come in office during Fridays of May because of the schedule of
my class.

WEEK 4
On the fourth week of my Intership Training, I experienced
how Mary Kay celebrated Mary Kay Philippines Birthday.
I was tasked by Ms. Maru Capuno to do the Cycle Count for
the second week of May 2016. Cycle count, is counting the
quantity of each of the Mary Kay product. From the 5 Branches
of Mary Kay Philippines, Makati, Quezon City, Davao, Cebu and
Zamboanga, I encoded their counts to the excel file. When I’m
done encoding the data I gained, I compared their counts to the
counts in the system. This is where some products have excessed
and some products were missing. I made a report about the
Summary of the Cycle Count for the second week of May 2016.
So Ms. Capuno can easily inform each branch about the
variance.
I researched hotels and office spaces in Davao, Cebu and
Zamboanga and also I researched the total number of branches
of PesoPay payment methods. PesoPay is the name of service
offered by AsiaPay.
I inquired to the hotels and office spaces and asked for
quotations. This is where I learned how to create a good
relationship with Mary Kay partners,

I finished the task assigned to me, as always, I asked for
work. Mr. Mercado told me to have some rest and observe
what’s happening in the Function Room, the Diamond Room. I
just took some photos to add to my gallery. The guests and even
the hosts are very productive and you can see into their eyes that
they were enjoying the event. Since the theme of the party is
Sweet 16, all the guests are wearing a 16 aged party dress no
matter how young or old are them. I helped the hosts for some
technical works because they were asking for help of anyone but
no one is coming. I really enjoyed this event. Mary Kay prizes are
very expensive, that’s why the guests are all interested. I was sure
that all of them where going home with a big smile on their faces
because of the learnings, enjoyment, prizes and freebies they
received.

NO. OF
WORKING
HOURS
Monday
May 16,
2016
Made the Philippine Forecasting for May
2016; Searched the updated brochure of
Avon through online; Encode Avon's
products, the Category, Product Name,
Weight, Regular Price and Discounted
Price; Summarized the weight and price
of Avon’s products based on each
category; Encoded the price and weight
of Avon’s product with the similar
products of Mary Kay Philippines
9
Tuesday
May 17,
2016
Continued making the refinements and
revisions for Episode 1; Studied the Mary
Kay Pink Color Guide; Combined some
colors for the background of the
infomercial; Prepared a presentation of
the infomercial; Edited photos to be
involved in this infomercial
9
Wednesday
May 18,
2016
Continued making the presentation of
the Episode 1; Converted the PowerPoint
Presentation into Windows Media Video
file; Checked the prices of the Fragrance
in one boutique at Alphaland Southgate
Mall, Makati City; Went to WalterMart
Makati to check some fragrance
boutiques; Made a report about this
research
9
Thursday
May 19,
2016
Researched data about fragrances: the
brand name, product name, product
picture, weight and price online, Made a
word document for this research and an
excel file
9
Friday
May 20,
2016

WEEK 5
On the fifth week of my Internship Training, this is where the
Marketing Department asked for help.
I can relate the work given to me based on the stories
shared by my professors during class hours. I made the Philippine
Forecasting for May 2016. It was just a comparation of Avon
products to Mary Kay products. I checked their brochure online
and compared the price and weight of their products which is
similar to Mary Kay products. It was a Marketing Major duty and I
think in the future I’ll be doing it.
I also went to the nearest malls in our location for some
actual research. I was just assigned by Ms. Fatima Lopez to check
the weight, price and brands of each fragrance and I made a
report on it. Since I’m not contented, I also researched
fragrances online. I prepared to make it both in excel and word
file. I also included pictures of fragrances for the kinds and
designs of bottles used.
I enjoyed doing these things, my researched will be used for
their Product Forecasting.

NO. OF
WORKING
HOURS
Monday
May 23,
2016
Continued making the refinements of
Episode 2; Checked the script and
flow of the story; Edited the
presentation; Converted the
Powerpoint presentation into
Windows Media Video
9
Tuesday
May 24,
2016
Episode 1; Edited the presentation;
Converted the Powerpoint
presentation into Windows Media
Video
9
Wednesday
May 25,
2016
Episode 1 and Episode 2; Edited the
presentation; Converted the
Powerpoint presentation into
Windows Media Video; Made a logo
for Mary Kay Pay and Pick-up
9
Thursday
May 26,
2016
Continued making the finals
refinements of Episode 1 and
Episode 2; Edited the timings and
effects; Converted the Powerpoint
presentation into Windows Media
Video; Researched hotels in Iloilo
City, Iloilo, Angeles City, Pampanga,
Naga City, Camarines Sur, Cagayan
de Oro City, Misamis Oriental, Baguio
City, Benguet, Bacolod City, Negros
Occidental
9
Friday
May 27,
2016

WEEK 6
On the sixth week of my Intership Training, I finalized the flow
of the Mary Kay Pay & Pick-up Infomercial Episode 1 and 2.
Using the Mary Kay guide colors, I made the revisions from
Mr. Mercado’s suggestions and comment s and also from my
own perception. It was really hard because I’m not aloud to
download any video editor application on the computer I’m
using. What I did is, I made the video using Microsoft PowerPoint. I
used Microsoft Publisher to edit photos. After editing the timings
and effects of the video, I converted it to Windows Media Video.
I researched an online application to add music on the video I
produced, successfully I made it.
It was really hard to edit a video using PowerPoint, because
of the timings. That was the hardest thing that I experienced, but I
never gave up. I showed it to Mr. Mercado, he never expected
that I can do it. He just hired an intern which course is BSBA Major
in Marketing Management and he never thought that this
student can do other things. Since he told me that Mary Kay
needs a logo for the new service that they will be going to
launch, and whom to do. I made it; I made 5 logos so he can
choose.

I think these are my best contributions to Mary Kay
Philippines. He presented the final infomercial and the logo I
made to the Mary Kay employees during their meeting for
approval.
I made a research on hotels and offices for lease in Iloilo
City, Iloilo, Angeles City, Pampanga, Naga City, Camarines Sur,
Cagayan de Oro City, Misamis Oriental, Baguio City, Benguet,
Bacolod City, Negros Occidental for Mary Kay expansion.
Honestly, everytime I’m done with my work, my boss
problem is what should be my next assignment/work.

NO. OF
WORKING
HOURS
Monday
May 30,
2016
Continued researching hotels and office
spaces in Iloilo City, Iloilo, Angeles City,
Pampanga, Naga City, Camarines Sur,
Cagayan de Oro City, Misamis Oriental,
Baguio City, Benguet, Bacolod City,
Negros Occidental; Called the contact
numbers of the hotels and the office
spaces; Made a report about the calls;
Prepared the proposal sent via e-mail
9
Tuesday
May 31,
2016
Sorted the receipts of Mr. James
Mercado's expenses for reimbursement;
Separated the receipts from business to
personal; Encoded the data of receipts
from business purposes (Date, Day,
Description, Liter(Gasoline) & Total
Amount) in an excel file; Observed the
employees assigned in the warehouse;
Observed the process in the warehouse:
What's happening with the customer's
order and the process of getting the
products before it proceeds to the
counter area; Helped the personnel in
the counter area by taking the orders of
the customers, What to be done in their
order slip; Finalized and printed the
customer's order through walk-in and
online; Checked the order numbers if it's
ready to be served; Changed the
number which appears in the screen to
proceed and give the order of the
specific customer
9
Wednesday
June 1,
2016
Prepared a report about my observation
in MK Warehouse; Trained to do the work
in Warehouse; Assisted the customers in
their queries; Finalized and printed order
sheet through walk-in and online;
Processed and served orders
9

Thursday
June 2,
2016
Prepared an expense report, Pasted the
receipts; Plot the information in an excel
file; Searched Bottle Spray Local Suppliers
and Dry Facial Cloth Suppliers; Called the
contact numbers of the suppliers
9
Friday
June 3,
2016
Prepared the Quotation of Local
Suppliers for the Look August; Made the
2016 Philippine Direct Selling Industry;
Researched the number of brands,
products and categories of the top 10
Direct Selling Industries in the Philippines;
Downloaded and checked all their
brochures online
9

WEEK 7
On the seventh week of my Internship Training, I learned so
many things.
I inquired on the hotels and offices for lease in my list in Iloilo
City, Iloilo, Angeles City, Pampanga, Naga City, Camarines Sur,
Cagayan de Oro City, Misamis Oriental, Baguio City, Benguet,
Bacolod City, Negros Occidental for Mary Kay expansion. I
gathered al the information I asked and made a report on it.
Mr. Mercado tasked me to do his expenses for
reimbursement. First, I sorted his receipts from date-to-date. Next, I
encoded the data of receipts from business purposes to the excel
file. The date, day, description, liter(gasoline) & total amount are
the information I gathered from the receipts. I was amazed in the
total amount he needs to reimburse.
I also observed again in the Mary Kay Warehouse Makati,
but this time I helped them. I helped the personnel in the counter
area by taking the orders of the customers and what to be done
in their order slip. I also taught the orders in the system in finalizing
and printing the customer's order through walk-in and online. I
also served the orders of the customers. I really enjoyed this
experience.

I was assigned by Ms. Riza Diche to do prepare the
Quotation of Local Suppliers for the Look August. This is where I
prepared the quotations of 3 local suppliers and encoded it on
one sheet to easily know which supplier has the lowest price.
Quotations given by the supplier per sizes are VAT inclusive, so I
need to remove the VAT by simply dividing the price by 1.12. By
the way 12% is constant. As additional work, I was tasked to
research 3 local suppliers of spray bottles and dry facial cloth.
I was also tasked by Ms. Fatima Lopez to research the
number of brands, products and categories of the top 10 Direct
Selling Industries in the Philippines. I downloaded and checked all
their brochures online. This is not an easy work.
This week was really full of work. They are giving task on the
same time. But I’m happy because I did it and I learned so much.

NO. OF
WORKING
HOURS
Monday
June 6,
2016
Continued researching on the number of
brands, products and categories of the
top 10 Direct Selling Industries in the
Philippines; Compiled all the documents
of the Mary Kay Philippines Suppliers;
Checked all the documents submitted by
the suppliers; Prepared an excel file for
the list of their records
9
Tuesday
June 7,
2016
Checked the names of they keys in the
key box if still existing; Located the area
which they keys are for; Separated the
keys from accessible and not accessible;
Separated the existing key labels in good
condition from not; Checked each
prices, quality and quantity of key labels
available in WalterMart Makati; Bought
key labels; Measured the paper size of
they key label; Made labels for each
door of MK Beauty Center & Warehouse
10
Wednesday
June 8,
2016
Sketched the map of MK Makati Beauty
Center and Warehouse; Assigned a
number in each door; Printed the names
assigned to each door based of the size
of the old and new key labels; Removed
the old name of the keys; Changed the
name labels of the keys; Arranged the
keys in order and by color code; Made a
key map as pattern; Made a code for
reference
10

Thursday
June 9,
2016
Encoded 42,029 zip codes of Philippines;
Researched the zip code of the
barangays not stated in the Philippine Zip
Code file; Called the supplier of spray
bottles and dry facial cloth; Emailed the
suppliers for quotation request; Checked
the Mary Kay products packed in set at
MK Warehouse Makati;
10
Friday
June 10,
2016
Assigned in Agility International Logistics
Inc., Paranaque City; Checked the
Warehouse of Mary Kay; Inspected the
area; Evaluated Mary Kay Warehouse
using its Warehouse Audit Checklist;
Placed sticker of Mary Kay to the
products; Folded the Beauty Consultant's
Application Form; Checked 10 SKUs - its
location, quantity, expiration date;
Compared the actual count to the count
in the system;
10

WEEK 8
On the eighth week of my Internship Training, I felt like I’m on
a game.
After doing the task given by the Marketing Department,
Ms. Riza Diche as the purchasing assistant asked my help in
compiling and checking send by the suppliers of Mary Kay
Philippines Inc. I was given an excel file to indicate which
document was already submitted by the suppliers. This is where I
discovered that, not all the products being sold by Mary Kay are
made by them. Beauty products, such as products applied in the
skin, are the only products made by Mary Kay. And also, I learned
here the documents need to be submitted by the suppliers.
The game started when Mr. Mercado tasked me to fix the
Key Safe Box of Mary Kay. I checked all the keys in the box if it’s
all functional by simply inserting the keys in the specific door
stated in the key holder. Then, I separated the keys in three
groups - functional, not functional and no label. I was the one
who bought the key holders at WalterMart Makati because I
assigned colors to the keys. I printed a ruler as my substitute ruler
because there’s no ruler at the office. I used the ruler to measure
the exact size available for the name of the key holder. Then I
printed all the names of the keys with a code in each holder. I

placed the functional keys to the key holders. I made a map of
Mary Kay office, Beauty Center and Warehouse, and I indicate
there the code of each key. And also, I made a code locator, so
it will be easy for them to know the location of the key. Mr. James
was very happy because he can now easily find the key when
he’s going to look for it.
Next on the list is encoding 42,029 zip codes in the
Philippines. I researched those locations which are not located in
the file sent to me. This is where I discovered that not all the
places in Paranaque have one zip code.
At the end day of this week, I was assigned at Agility Global
Integrated Logistics in Paranaque. By the way, Mary Kay
Philippines Inc. is a client of Agility and Agility provides supply
chain solutions to meet traditional and complex customer needs.
Agility offers air, ocean and road freight forwarding, warehousing,
distribution, and specialized services in project logistics, chemical
logistics, and fairs and events. My mission there is to do the Mary
Kay Warehouse Audit Checklist. After doing that, I helped the
personnels.

NO. OF
WORKING
HOURS
Monday
June 13,
2016
Packed 720 sets of Mary Kay Pressed
Powder On-the-go Set; Shredded
scratched papers; Packed 50 pieces
Independent Beauty Consultant Guide
10
Tuesday
June 14,
2016
Packed 240 sets of Mary Kay Pressed
Powder On-the-go Set; Packed 300 sets
of Mary Kay Timewise Day Solution
Sunscreeen Broad Spectrum spf 35 Set as
part of P13,000 suggested Set for July
2016 Promo
10
Wednesday
June 15,
2016
Shredded scratched papers; Packed 400
sets of Mary Kay Timewise Day Solution
Sunscreeen Broad Spectrum spf 35 Set as
part of P13,000 suggested Set for July
2016 Promo; 100 sets of Mary Kay Pressed
Powder;
10
Thursday
June 16,
2016
Filed the Car Documents; Checked the
requirements submitted by the Beauty
Consultants;
10
Friday
June 17,
2016
Continued filing the car documents;
Made a Car Checklist; Encoded the
requirements submitted by the BCs;
Finalized the documents for
reimbursement; Prepared the documents
of the Car to be sold
10

WEEK 9
On the ninth week of my Internship Training, I stayed on my
first 3 days in Agility, Paranaque City and my last 2 days in Mary
Kay Inc., Makati City.
At Mary Kay Warehouse in Agility Global Integrated
Logistics, I learned and discovered a lot. I was amazed with the
learnings I gained, because of the process and system in the
warehouse. On my 3 days staying with them, I did what they are
doing. I experienced everything except from carrying boxes.
Personnel of Mary Kay here are very friendly, we always laugh but
at the same time we are doing our work. I was there to observe
and know if they are really doing their task. From my 4 days
experienced with them, they are all very active. Even the
personnel in the office are doing the task of the workers when
they are not busy. We created good and unforgettable
memories.
I spent my last two days at the Mary Kay office in Makati.
Last Thursday, Mr. Matthew Sau-Ching Chiang, Mary Kay Asia
Services Regional Operations Director for Asia Pacific asked me
about my experienced in Agility, the lessons I learned, the
changes I want to be improve, and too many questions. I didn’t
expect that he will ask me some questions. Because I was at the

MK Warehouse Makati that time, and he was looking for Mr.
Recide. Since Mr. Recide is out of the office and he was
supposed to inspect at the warehouse, it turned out into asking
me and ended into a great conversation. He also told me to
come back at Mary Kay after I graduated, and applied for a job.
By the way, Mr. Chiang stays at Mary Kay Hong Kong, he was
supposed to visit in Philippines for a week in a month.
The last work I did is filing the documents of Mary Kay Cars.
This is where I discovered that Mary Kay is giving cars to their
successful Beauty Consultants. I also experienced on my last day
the Blessing of the Company. According to Ms. Sobee Duenas,
Mary Kay Philippines General Manager, this is the second time
that the Mary Kay Makati was blessed. There are a lot of foods,
and also June Employee Assembly was held. This is where I
experienced MK employees gathering together and presenting
each others report based on where department they belong. It
was a great moment, as I’m listening to them, I see myself in the
future that I will be like them. I will be also presenting to everyone
the success we’ve made.
After my work, I used to give a token of my deepest
appreciation to Mr. James Mercado and also he gave me some
Mary Kay Products. His words of wisdom are really great. He gave
me some advices on how to build my future successfully. I was so

blessed that I have him as my boss. He thanked me a lot for
helping, for what I have contributed to Mary Kay. He asked me
for a part time job, but I used to reject it for this moment because
I want to focus on my studies. And also, he and Mr. Matthew
Chiang, asked me to come back at Mary Kay after I finished
college. He told me also that I performed better than the other
employees. I was really proud because he was impressed. His
kindness, support and determination to have my incredible
Internship Training helped me a lot to experience the best in this
company.
This was my last day and I can say that this Internship
Training I have at Mary Kay Philippines Inc. transformed me to a
real better person. The experience increased my commitment,
competence and compassion as a UCP Bachelor of Science in
Business Administration Major in Marketing Management student
who is soon to become part of the society outside as a working
professional.

MY CALENDAR
April
18 19 20 21 22
9 9 9 9 9
25 26 27 28 29
9 9 9 9 9
May
2 3 4 5 6
9 9 9 - -
9 10 11 12 13
- 9 9 9 -
16 17 18 19 20
9 9 9 9 -
23 24 25 26 27
9 9 9 9 -
30 31
9 9
June
1 2 3
9 9 9
6 7 8 9 10
9 10 10 10 10
13 14 15 16 17
10 10 10 10 10
Highlighted in Gray are the dates, under of it are the total
number of hours.

LEARNINGS
Intelligence is one of the key to succeed. No one can take it
away from us. But having knowledge is not enough to succeed in
life. We need to use it on the proper way. We have to persist to
anything undertaken to attain our goals. On my training I learned
a lot such as improving my whole personality in terms of
understanding and vision towards life.
I can say now that nothing beats experience. The training I
had in the Mary Kay Philippines Inc. is about learning many
experiences each day. It served as the beginning, a stepping
stone to the real life of being an employee. It helped me acquire
relevant knowledge and skills by performing in an actual work
setting.
During the days of my training I’d familiarized the supply
chain management, distribution process, product forecasting,
warehousing activities, direct selling industry, product registration
and performance and B2B relationship.
I learned it is best to do and show your best. Ask your boss if
they have some work for you to do. You will never know, they
might hire you after the internship or in the future. I think studying

is harder than working, though; the real world is easier than
college.
I had realized that our problems in life are like problems in
work, we must always look for the best solution. We could not
solve it alone. It’s like the saying “No man is an island” in other
words, we could not live with ourselves only; we need the help of
other people to overcome the problems in life.
In this training I can say that I am transformed into a real
better person.

CONCLUSION
Through this OJT, I saw the difference when you are in
school and in the real world. Most of the time you’ve just learn
theoretically in school while in realworld, you actually experience
and apply what the trainers taught to you.
The Internship Training experience is worth the time, effort
and hardwork. The short period of time that I have spent in the
Mary Kay Philippines Inc. contributed a lot to the increase in my
awareness, understanding and practical application of my
course. The experience was a wakeup call to my involvement in
the realities and opportunities of our country in the Supply Chain
and Marketing Industry, and to be a part of that bright and strong
outlook of the future led me out of my limited theoretical and
ideological grounding which were enriched by my practical
experience more on realistic foundation of marketing. The
experience increased my commitment, competence and
compassion as a UCP Bachelor of Science in Business
Administration Major in Marketing Management student who is
soon to become part of the society outside as a working
professional.

APPENDICES

APPENDIX A
Gallery

Mary Kay is located at 2nd Floor Allegro Center, 2284 Pasong Tamo Extension, Makati City
Mary Kay Beauty Center, Makati City Mary Kay Warehouse, Makati City
Mary Kay Beauty Center Lobby, Makati City My Workplace

My First Interview – Epic :D
My First Day – OTW to Mary Kay My First Day – OTW First Selfie
My First Day – Mirror Shot My First Day – Contract Signed

My Computer Mary Kay Mug for Coffee
I’m doing the MK Pay & Pick-up Infomercial #Selfie
@ Resorts World Manila, Pasay City @ Resorts World Manila Lobby, Pasay City

@ LBC Resorts World Manila, Pasay City
@ LBC Meeting Room, Waiting for LBC Reps. Meeting w/ LBC Representatives
#Groupie with Ms. Tarah & Mr.James Lunch @ KennyRogers, Resorts World

Mary Kay Warehouse - Makati Sir Mel discussed me the SOP of Applause
Magazine Distribution
I made the Mary Kay Cycle Count of Products
for the 2nd Week of May
#WholeBody
I made the Mary kay Philippines Product
Registration
Sample Video of Mary Kay Infomercial
Episode 1

I researched Hotels and Offices for Lease in
Davao, Zamboanga & Cebu
I received sweets as Mr. Matthew’s
Pasalubong to MK Employees
Ready to call Called the Contact Nos. of Hotels and Offices
for Lease in Davao, Zamboanga & Cebu
Mary Kay Philippines is celebrating its 16th Anniversary

Mary Kay Philippines Sweet 16 Party

MKP Sweet 16 Product Display - Lipstick MKP Sweet 16 Product Display - Fragrances
MKP Sweet 16 Product Display – Face Powder
& TimeWise
MKP Sweet 16 Product Display – TimeWise Set
#Selfie #MKPSweet16 MKP Sweet16 Souvenir

Meeting with AsiaPay Payment Technology
Corp’s Rep.
Daim for now from HK
Went to Alphaland Southgate Mall Adam’s &
Criscelda’s Fragrance Boutique
Checked Fragrances price at WalterMart
Makati
Checked the Product Name from COS to
Mktg. File
#MirrorShot

Employee’s Prize, UNLIMITED SORBETES; Sales for the Month of May is HIGH #AboveTheExpectation
Called the Contact Nos. of Hotels and Offices for Lease in Angeles City, Iloilo City, Baguio City,
Dumaguete City &
Observed at MK Warehouse

Mary Kay Products
Assisted in changing the Queuing Number Finalized & Printed Orders through Walk-in
and Online
Orders Mary Kay Warehouse

#MirrorShot Receipts for Reimbursement
Sorted the Receipts
Made Key Labels

Assigned in Agility International Logistics Inc., Paranaque City

Filing of Mary Kay Cars Documents for Beauty Consultants
With Mr. Matthew Sau-Ching Chiang,
Mary Kay Asia Services Regional Operations
Director for Asia Pacific
Magic Mug – serves of my Token of
Appreciation to my boss, Mr. James Mercado
Ms. Sobee Duenas, Mary Kay Philippines
General Manager
My Last Day, Blessing of the Mary Kay Makati
Beauty Center & June 2016 Employee
Assembly

The Internship Training experience is worth the time, effort
and hard work. I can say now that nothing beats experience.
The training I had in the Mary Kay Philippines Inc. is about
learning many experiences each day. It served as the beginning,
a stepping stone to the real life of being an employee. It helped
me acquire relevant knowledge and skills by performing in an
actual work setting.
The experience increased my commitment, competence
and compassion as a UCP Bachelor of Science in Business
Administration Major in Marketing Management student who is
soon to become part of the society outside as a working
professional.
Thanks for the experience, thanks Mary Kay Philippines.

Mary Kay Philippines Inc.
located at 2nd floor Allegro Center,
2284 Pasong Tamo Extension, Makati City, Philippines 1231

APPENDIX B
Endorsement Letter

APPENDIX C
Resume

APPENDIX D
Application Form

APPENDIX E
Contract

APPENDIX F
Daily Time Record

APPENDIX G
Evaluation Sheet

APPENDIX H
Certificate of
Completion

Internship Training Narrative Report

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