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SEGMENTATION
OF
BUSINESS
MARKETS
5VARIABLES
DEMOGRAPHIC
DEMOGRAPHIC
INDUSTRY
LOCATION
COMPANY
SIZE
OPERATING
VARIABLES
OPERATING
VARIABLES
TECHNOLOGY
CUSTOMER
CAPABILITY
USER/NONUSER
STATUS
PURCHASING
APPROACH
PURCHASING
APPROACH
PURCHASING
CRITERIA
GENERAL
POLICIES
NATURE OF
EXISTING
RELATION
POWER
STRUCTURE
SITUATIONAL
FACTORS
SITUATIONAL
FACTORS
URGENCY
SPECIFIC
APPLICATION
SIZE
OR
FACTOR
PERSONAL
CHARACTERISTIC
BUYER-
SELLER
SIMILARITY
LOYALTY
ATTITUDE
TOWARDS
RISK
THANK
YOU
Created by Jay s. Mehta,
SPCE, during an
internship by Prof.
Sameer Mathur, IIM
Lucknow.
www.iiminternship.com

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