Live Auto Captioning Office Hours

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Ask all your burning questions about captioning live events. The 3Play team is here to help answer anything from workflows, video platforms, to accuracy and best practices.

Technology

Live Auto Captioning
Office Hours
✋ Type questions in the Q&A window during the presentation
⏺ This session is being recorded & will be available for replay
💬 This session is live captioned
📱 www.3playmedia.com l @3playmedia l #a11y
Georgia
McGoldrick
3Play Media

On today’s agenda...
What is 3Play’s Live Auto Captioning solution? 🔬
Accessibility laws & compliance ⚖
How to add 3Play auto captions to live streams 💬
Quality of live auto captions 💯
Post-event video accessibility tips 🖥
Q&A!

What is 3Play’s Live Auto
Captioning Solution?

3Play’s Live Auto Captioning
In real time
For live events like
webinars or meetings
Automatic
Best in class automatic
speech recognition (ASR)
technology
Integrations
Top live streaming
video and meeting
platforms
Wordlists
Glossary of terms to
improve visual accuracy
of the ASR
Upgrade Paths
Ensure a fully compliant,
99%+ accurate caption
file on the recording
Scheduling
Interface
Schedule upcoming
events & track past events

Laws Around
Live Captioning
Rehabilitation Act
Section 508
Americans with
Disabilities Act
Not a written requirement
WCAG
Live captions are a WCAG
2.0/2.1 AA guideline
FCC
Live captioning is required by
the FCC

So, how do I add 3Play
auto captions to my live
stream?

How it Works
Create a live event
Create a live event in any of our integrated live stream video platforms: Zoom,
YouTube, Brightcove, and JW Player.
Schedule 3Play auto captions
In the 3Play account system, schedule auto captions for your corresponding
live event.
Submit a Wordlist
Submit a glossary of terms, phrases, or acronyms to improve the visual
accuracy of the ASR on those words.
Start Streaming
Your captions will post back directly to your live stream.
Upgrade your Live Transcript
Access the live transcript immediately post-event for editing, downloading, or
upgrading to our full transcription service with human editing and review.

Caption Quality
Matters
90%+ accurate
Ranges depending on ‘live’
environment
Latency
Live captions typically appear with a
slight latency between the spoken
words and the captioned output
No governing body for
live captioning

Best Practices for Live Captioning
Strong Network
Connection
Good Quality
Audio
Little to No
Background
Noise
No overlapping
speech
Clear Speech and
Pronunciation

Are Auto Captions
Good Enough for Live?
State of ASR Report
Dive into the findings at
3playmedia.com
Humans are crucial
Especially if you care about quality,
SEO, and branding
Accuracy
Live auto captions can perform at or
above 90% accuracy

DIY
Your live transcript is available in
the 3Play account system
immediately after your event.
From there, you can edit the
transcript yourself, and download
in the appropriate caption format.
Upgrade in 3Play
Upgrade your live transcript to 3Play’s
full transcription service with human
editing and human review.
Upgrading ensures a fully accessible,
and compliant solution with 99%+
accuracy.

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