SlideShare a Scribd company logo
1 of 81
Bac-o-bits

• ~2MM users
• 4k-5k per day
• +3B mssgs per month
• 2k queries per second
• PROFITABLE.
{UNSEXY}
DESIGN.
technically,

FREEMIUM
but


DESIGN
 really really helped.
KILLING THE COMPETITION
WITH DESIGN-DRIVEN PRODUCTS
(SEXY)
rule #1
rule #1
    STOP OBSESSING
ABOUT THE COMPETITION.
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
Small Businesses
 Fortune 500
  Non-profits
   Agencies
“tech-savvy weirdos”
rule #2
rule #2
FIGHT REALLY,
REALLY WEIRD
/rtfm/
3000000




2250000




1500000




750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
3000000




2250000




1500000                                @100k users
                                        Launched
                                        Freemium
                                          (8yrs)
750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
3000000



                                                                         one meellion
                                                                          users (2yrs)
2250000




1500000                                @100k users
                                        Launched
                                        Freemium
                                          (8yrs)
750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
two gorillians
3000000
                                                                                       (10 mo)
                                                                         one meellion
                                                                          users (2yrs)
2250000




1500000                                @100k users
                                        Launched
                                        Freemium
                                          (8yrs)
750000




     0
      2004-10 2005-05 2005-10 2006-03 2006-08 2007-01 2007-06 2007-11 2008-04 2008-09 2009-02 2009-07 2009-12 2010-05 2010-10 2011-03 2011-08 2012-01 2012-06
“Creativity is just
connecting things.”
“Creativity is just
connecting things.”
rule #3
rule #3
ALWAYS. BE.
 CREATING.
   (things)
NO PROJECT
SHOULD TAKE
LONGER THAN
  2 WEEKS.
@benchestnut

More Related Content

Viewers also liked

Matthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedinMatthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedinMatthew Bailey
 
Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1Marc Stickdorn
 
8 women in leadership
8 women in leadership 8 women in leadership
8 women in leadership CPA Australia
 
United Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender EqualityUnited Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender EqualityGesche Haas
 
Ten Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective EntrepreneursTen Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective EntrepreneursAbhishek Shah
 
Service Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love withService Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love withRamakant Gawande
 
Pollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending BusinessPollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending BusinessPollen VC
 
Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)Dave McClure
 
Travel Tech Trends 2016
Travel Tech Trends 2016Travel Tech Trends 2016
Travel Tech Trends 2016Austin Gratham
 

Viewers also liked (9)

Matthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedinMatthew Bailey IoT keynote IWCE2016 for linkedin
Matthew Bailey IoT keynote IWCE2016 for linkedin
 
Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1Nuremberg Service Design Drinks #1
Nuremberg Service Design Drinks #1
 
8 women in leadership
8 women in leadership 8 women in leadership
8 women in leadership
 
United Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender EqualityUnited Nations: Innovative Technologies to Advance Gender Equality
United Nations: Innovative Technologies to Advance Gender Equality
 
Ten Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective EntrepreneursTen Characteristics Common To Highly Effective Entrepreneurs
Ten Characteristics Common To Highly Effective Entrepreneurs
 
Service Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love withService Design Thinking - Designing services that people fall in love with
Service Design Thinking - Designing services that people fall in love with
 
Pollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending BusinessPollen VC Building A Digital Lending Business
Pollen VC Building A Digital Lending Business
 
Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)Investment Thesis Fundamentals (April 2016)
Investment Thesis Fundamentals (April 2016)
 
Travel Tech Trends 2016
Travel Tech Trends 2016Travel Tech Trends 2016
Travel Tech Trends 2016
 

Similar to Ben Chestnut, unSEXY Presentation

Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)Wooga
 
Netflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for SpainNetflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for Spainbcnbynit
 
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1Toru Saito
 
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)mosaicnet
 
Samalkot action plan for sept'11
Samalkot action plan for sept'11Samalkot action plan for sept'11
Samalkot action plan for sept'11kharadess
 

Similar to Ben Chestnut, unSEXY Presentation (7)

Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)Why monsters matter. (Quo Vadis 2012)
Why monsters matter. (Quo Vadis 2012)
 
Netflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for SpainNetflix Business Plan with SWOT for Spain
Netflix Business Plan with SWOT for Spain
 
ソーシャルシフト 企業と生活者、新しいコミュニケーションのカタチ
ソーシャルシフト  企業と生活者、新しいコミュニケーションのカタチソーシャルシフト  企業と生活者、新しいコミュニケーションのカタチ
ソーシャルシフト 企業と生活者、新しいコミュニケーションのカタチ
 
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
[基幹講演]ソーシャルシフト 〜 企業と生活者の新しいコミュニケーションのカタチ Ver2.1.1
 
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
오빠믿지에서 글로벌LBS서비스로, 무료 앱의 생존법(1)
 
D2C勉強会資料
D2C勉強会資料D2C勉強会資料
D2C勉強会資料
 
Samalkot action plan for sept'11
Samalkot action plan for sept'11Samalkot action plan for sept'11
Samalkot action plan for sept'11
 

More from 500 Startups (20)

Get on Board
Get on BoardGet on Board
Get on Board
 
Connected Analytics
Connected AnalyticsConnected Analytics
Connected Analytics
 
Sira Medical
Sira MedicalSira Medical
Sira Medical
 
The Atlas
The AtlasThe Atlas
The Atlas
 
Trash Warrior
Trash WarriorTrash Warrior
Trash Warrior
 
Thematic
ThematicThematic
Thematic
 
Shiplyst
ShiplystShiplyst
Shiplyst
 
Renetec
RenetecRenetec
Renetec
 
Predina
PredinaPredina
Predina
 
Pluto
PlutoPluto
Pluto
 
Plant an App
Plant an AppPlant an App
Plant an App
 
Pilota
PilotaPilota
Pilota
 
Mero Technologies
Mero TechnologiesMero Technologies
Mero Technologies
 
Omnitron Sensors
Omnitron SensorsOmnitron Sensors
Omnitron Sensors
 
Juked
JukedJuked
Juked
 
GamerzClass
GamerzClassGamerzClass
GamerzClass
 
eino
einoeino
eino
 
Cenos
CenosCenos
Cenos
 
Bliinx
BliinxBliinx
Bliinx
 
Butlr
ButlrButlr
Butlr
 

Recently uploaded

🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘RTylerCroy
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...Enterprise Knowledge
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...gurkirankumar98700
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilV3cube
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptxHampshireHUG
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsRoshan Dwivedi
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityPrincipled Technologies
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...Martijn de Jong
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Paola De la Torre
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 

Recently uploaded (20)

🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...Driving Behavioral Change for Information Management through Data-Driven Gree...
Driving Behavioral Change for Information Management through Data-Driven Gree...
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live StreamsTop 5 Benefits OF Using Muvi Live Paywall For Live Streams
Top 5 Benefits OF Using Muvi Live Paywall For Live Streams
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 

Ben Chestnut, unSEXY Presentation

Editor's Notes

  1. I’ve got 17 minutes to weird you guys out...\n
  2. \n
  3. wth? No. But then I remembered...unsexy industry. boring industry. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. we’ve been all over the globe\n
  10. now, i can pay two women to sit next to me. how’d we come so far?\n
  11. \n
  12. \n
  13. \n
  14. so i changed my mind. i’ll come to this unsexy conf and talk about my zen philosophy\n
  15. \n
  16. i guess she was trying to tell me it’d be a little more sexy?\n
  17. just stop. you’ll never get ahead when you’re copying.\n
  18. \n
  19. \n
  20. \n
  21. \n
  22. \n
  23. \n
  24. \n
  25. \n
  26. \n
  27. \n
  28. \n
  29. Find your special weirdness. Doesn’t have to be koo-koo cocoapuffs crazy like me, but something weird. \n
  30. \n
  31. \n
  32. \n
  33. \n
  34. \n
  35. \n
  36. \n
  37. \n
  38. \n
  39. \n
  40. \n
  41. \n
  42. \n
  43. \n
  44. \n
  45. 10k shirts, 2k hats, 1k plushies - 18 minutes. \nEnterprise can’t do shirts. SmallBiz can’t do shirts. \n
  46. Open API (not for small biz, and closed for enterprise)\n
  47. \n
  48. \n
  49. \n
  50. \n
  51. \n
  52. \n
  53. \n
  54. We couldn’t have done freemium before understanding who our audience was.\n
  55. We couldn’t have done freemium before understanding who our audience was.\n
  56. We couldn’t have done freemium before understanding who our audience was.\n
  57. We couldn’t have done freemium before understanding who our audience was.\n
  58. We couldn’t have done freemium before understanding who our audience was.\n
  59. We couldn’t have done freemium before understanding who our audience was.\n
  60. If we didn’t have a strong sense of identity, all those freemium users would’ve killed us.\n
  61. \n
  62. \n
  63. \n
  64. If your creative director \n
  65. \n
  66. \n
  67. \n
  68. \n
  69. \n
  70. \n
  71. “interrupt meetings.”\n
  72. \n
  73. \n
  74. \n