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Academic Use of Social Networks
             - a talk of two halves
     Alan Cann, University of Leicester   bit.ly/AJCann




Mapping engagement                    Dark Social
Why me?

•   Visitors and Residents: mapping student attitudes to academic use of social
    networks. (2013) Learning, Media and Technology, 38(2). A ramble through the
    history of online learning (2012) The Biochemist 34(4); 2-5.
•   An efficient and effective system for interactive student feedback using Google+
    to enhance an institutional virtual learning environment (2012) Leicester
    Research Archive.
•   Beyond marks: new tools to visualise student engagement via social networks
    (2012) Research in Learning Technology 20: 16283.
•   Reflective Social Portfolios for Feedback and Peer Mentoring (2011) Leicester
    Research Archive.
•   Observing Emerging Student Networks on a Microblogging Service (2011)
    Journal of Online Learning and Teaching, 7 (1)
•   Social media: A guide for researchers (2011) Research Information Network.
•   Assessment 2.0: Wikipedia writing projects (2008) Case studies of E-learning, the
    HEA Centre for Bioscience.

                       Search on scholar.google.com
What is social media?


Internet services where the online content
is generated by the users of the service
( = Web 2.0, participatory media, etc)
Why?
• Education as professional training

• Transferable and employability skills development

• Students as producers – learning partnerships

• Intellectual ownership of media and content
   – producers not consumers
@daveowhite
    - Visitors and Residents




blip.tv/tall-research/visitors-residents-2733992
Network



Context     Content
Extrinsic
 Intrinsic
Assessment as driver?
Emerging concept:
             Dark Social
scienceoftheinvisible.blogspot.com/search/label/DarkSocial




              Why?

              Ownership
              = engagement?
“Engaging by Talking: An Agile and
Effective Approach to Audio Feedback”
                   HEA STEM
                   Students express widespread dissatisfaction
                   with academic feedback. Teaching staff
                   perceive a frequent lack of student
                   engagement with written feedback, much of
                   which goes uncollected. Published evidence
                   shows that audio feedback is highly
                   acceptable to students but is grossly
                   underused. This project will explore
                   methods to produce and deliver audio
                   feedback to a wide range of students
                   engaged in a variety of academic tasks with
                   the aim of maximising student engagement
                   while working towards a framework which
                   increases the use of audio feedback by
                   teaching staff.
                                      goo.gl/yehf7
Phase 1 - GradeMark




N = 31
A trial of the TurnitIn GradeMark system in a mixed information economy. (2012) figshare.
http://dx.doi.org/10.6084/m9.figshare.98134
Phase 1 - GradeMark




BUT:
• Marks before feedback - pedagogically broken
• Learning analytics – what analytics?
• Personal tutor shutout
Phase 1 - GradeMark

• I really liked the voice comment. It was useful being able to listen to it again. I would
  have liked it to be longer and with more improvement points.

• It was very useful, I thought that they said a lot about the essay and that it was more
  useful than the text comment.

• The most useful aspect was that you can access the feedback whenever and I liked
  the fact that it was interactive and had voice comments.

• The most useful aspects of feedback was the voice recording as it let me hear in the
  tone what my tutor felt towards my essay. The least helpful aspect were the
  notes/comments within the essay. This at times was crowded to read and should be
  listed on the side with bullets as to where to comment is referring. [GradeMark]

• Could be improved by making it easier to find. [GradeMark]
Phase 2 - SoundCloud
                 {{Mail merge}} students (& tutors)
                 [Module Tag] - filters
                                              Feedback
                                                then
                                               Marks

n = 170 (never again…)
Processing time, cost.
Engagement (downloads):    94%
Phase 2 - SoundCloud
•   I was able to listen to it at home and did not have to collect it from campus - as is
    the case with written feedback.
•   It removes the difficulty of reading bad handwriting that lots of markers have!
•   Useful that it's accessible on the computer instead of being on paper, which can be
    mixed up or lost. The voice was really clear and understandable even for
    international students.
•   It feels more personalised and also easier as it doesn't require picking up work
    from the office, can access at home.
•   Criticism seemed more constructive and less negative when given in audio form.
    Sometimes written feedback comes across as too negative.
•   I found the length of the feedback to be ideal as it was both concise and
    informative. As it was sent by email, it was extremely easy to access. I was
    impressed by how quickly we had received the feedback, even before we were
    able to get the marks for assignment.
•   You also have to listen to the whole thing as instead of skim reading feedback...
    this is both positive and negative.
•   I see no weaknesses in this form of feedback rather it was more elaborate than
    most feedback I have given in the past.
•   Please use again and tell other staff to do so!
Phase 3
   Local recording        Dropbox   {{Mail merge}}
Audacity



GarageBand




 n = 25
 Processing time, free.
 Engagement (downloads):    91%
Phase 3
•   Very useful. The feedback was easily accessible and was given very quick (very
    much appreciated, thank you).

•   Most useful aspect: we don't have to keep a paper record of what could have been
    improved in our plan/essay, and can be accessed at any time.

•   It was useful as I received feedback which were specific, compared to written
    feedback which I have noticed tend to be somewhat vague in most parts.

•   The most useful was probably was that the feedback would seem more personal,
    and therefore feels more comprehensive. However, sometimes having feedback
    written has its advantages in the ease of re-accessing the feedback.

•   I would prefer written feedback by email as it is easier to go back over and review.
    The audio feedback took quite a long time to load on my home computer as my
    internet is very low speed but this was not a problem on the University computers.
Convenience
   Evidence
Assessment as driver?
Pedagogy
   not
   technology

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A talk of two halves

  • 1. Academic Use of Social Networks - a talk of two halves Alan Cann, University of Leicester bit.ly/AJCann Mapping engagement Dark Social
  • 2. Why me? • Visitors and Residents: mapping student attitudes to academic use of social networks. (2013) Learning, Media and Technology, 38(2). A ramble through the history of online learning (2012) The Biochemist 34(4); 2-5. • An efficient and effective system for interactive student feedback using Google+ to enhance an institutional virtual learning environment (2012) Leicester Research Archive. • Beyond marks: new tools to visualise student engagement via social networks (2012) Research in Learning Technology 20: 16283. • Reflective Social Portfolios for Feedback and Peer Mentoring (2011) Leicester Research Archive. • Observing Emerging Student Networks on a Microblogging Service (2011) Journal of Online Learning and Teaching, 7 (1) • Social media: A guide for researchers (2011) Research Information Network. • Assessment 2.0: Wikipedia writing projects (2008) Case studies of E-learning, the HEA Centre for Bioscience. Search on scholar.google.com
  • 3. What is social media? Internet services where the online content is generated by the users of the service ( = Web 2.0, participatory media, etc)
  • 4. Why? • Education as professional training • Transferable and employability skills development • Students as producers – learning partnerships • Intellectual ownership of media and content – producers not consumers
  • 5. @daveowhite - Visitors and Residents blip.tv/tall-research/visitors-residents-2733992
  • 6. Network Context Content
  • 7.
  • 9.
  • 10. Emerging concept: Dark Social scienceoftheinvisible.blogspot.com/search/label/DarkSocial Why? Ownership = engagement?
  • 11. “Engaging by Talking: An Agile and Effective Approach to Audio Feedback” HEA STEM Students express widespread dissatisfaction with academic feedback. Teaching staff perceive a frequent lack of student engagement with written feedback, much of which goes uncollected. Published evidence shows that audio feedback is highly acceptable to students but is grossly underused. This project will explore methods to produce and deliver audio feedback to a wide range of students engaged in a variety of academic tasks with the aim of maximising student engagement while working towards a framework which increases the use of audio feedback by teaching staff. goo.gl/yehf7
  • 12. Phase 1 - GradeMark N = 31 A trial of the TurnitIn GradeMark system in a mixed information economy. (2012) figshare. http://dx.doi.org/10.6084/m9.figshare.98134
  • 13. Phase 1 - GradeMark BUT: • Marks before feedback - pedagogically broken • Learning analytics – what analytics? • Personal tutor shutout
  • 14. Phase 1 - GradeMark • I really liked the voice comment. It was useful being able to listen to it again. I would have liked it to be longer and with more improvement points. • It was very useful, I thought that they said a lot about the essay and that it was more useful than the text comment. • The most useful aspect was that you can access the feedback whenever and I liked the fact that it was interactive and had voice comments. • The most useful aspects of feedback was the voice recording as it let me hear in the tone what my tutor felt towards my essay. The least helpful aspect were the notes/comments within the essay. This at times was crowded to read and should be listed on the side with bullets as to where to comment is referring. [GradeMark] • Could be improved by making it easier to find. [GradeMark]
  • 15. Phase 2 - SoundCloud {{Mail merge}} students (& tutors) [Module Tag] - filters Feedback then Marks n = 170 (never again…) Processing time, cost. Engagement (downloads): 94%
  • 16. Phase 2 - SoundCloud • I was able to listen to it at home and did not have to collect it from campus - as is the case with written feedback. • It removes the difficulty of reading bad handwriting that lots of markers have! • Useful that it's accessible on the computer instead of being on paper, which can be mixed up or lost. The voice was really clear and understandable even for international students. • It feels more personalised and also easier as it doesn't require picking up work from the office, can access at home. • Criticism seemed more constructive and less negative when given in audio form. Sometimes written feedback comes across as too negative. • I found the length of the feedback to be ideal as it was both concise and informative. As it was sent by email, it was extremely easy to access. I was impressed by how quickly we had received the feedback, even before we were able to get the marks for assignment. • You also have to listen to the whole thing as instead of skim reading feedback... this is both positive and negative. • I see no weaknesses in this form of feedback rather it was more elaborate than most feedback I have given in the past. • Please use again and tell other staff to do so!
  • 17. Phase 3 Local recording Dropbox {{Mail merge}} Audacity GarageBand n = 25 Processing time, free. Engagement (downloads): 91%
  • 18. Phase 3 • Very useful. The feedback was easily accessible and was given very quick (very much appreciated, thank you). • Most useful aspect: we don't have to keep a paper record of what could have been improved in our plan/essay, and can be accessed at any time. • It was useful as I received feedback which were specific, compared to written feedback which I have noticed tend to be somewhat vague in most parts. • The most useful was probably was that the feedback would seem more personal, and therefore feels more comprehensive. However, sometimes having feedback written has its advantages in the ease of re-accessing the feedback. • I would prefer written feedback by email as it is easier to go back over and review. The audio feedback took quite a long time to load on my home computer as my internet is very low speed but this was not a problem on the University computers.
  • 19. Convenience Evidence Assessment as driver?
  • 20. Pedagogy not technology

Editor's Notes

  1. Dr Alan J. Cann, Department of Biology,Adrian Building, University of Leicester,University Road, Leicester LE1 7RH, UK.
  2. Dr Alan J. Cann, Department of Biology,Adrian Building, University of Leicester,University Road, Leicester LE1 7RH, UK.
  3. Motivation?
  4. Tumbleweed.
  5. Motivation?