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Surviving	
  the	
  First	
  Year:	
  
Balancing	
  	
  
Research	
  and	
  Teaching	
  
	
  
	
  

Natalie	
  Mizik	
  
AMA	
  Winter	
  2014	
  
1
 

Select	
  one:	
  	
  

My	
  true	
  passion	
  is	
  	
  

a) Research,	
  and	
  Teaching	
  is	
  the	
  
necessary	
  evil	
  I	
  have	
  to	
  endure	
  	
  

b) Teaching,	
  and	
  Research	
  is	
  the	
  
necessary	
  evil	
  I	
  have	
  to	
  endure	
  	
  

2
Resolving	
  Time	
  Constraint/Conflict	
  
(Improving	
  Efficiency)	
  	
  

•  Teaching	
  	
  
– learn	
  local	
  culture	
  
– borrow	
  notes,	
  lectures,	
  examples,	
  HW	
  assignments,	
  
best	
  pracHces,	
  talk	
  to	
  colleagues	
  
– share	
  your	
  best	
  notes,	
  lectures,	
  examples,	
  HW	
  
assignments,	
  best	
  pracHces
	
  

Do	
  not	
  re-­‐invent	
  the	
  wheel	
  !!!	
  

3
Look for
Opportunity…

4
Resolving	
  Time	
  Constraint/Conflict	
  
(Improving	
  Efficiency)	
  	
  

•  Research	
  
–  ReSearch	
  quesHons	
  and	
  topics	
  that	
  drive	
  you	
  
–  Find	
  collaborators	
  you	
  trust	
  and	
  enjoy	
  working	
  with	
  
–  Talk	
  to	
  your	
  colleagues,	
  students,	
  industry	
  contacts	
  
(guest	
  speakers)	
  to	
  find	
  	
  
	
  inspiraFon,	
  research	
  topics,	
  data	
  	
  
5
First-­‐day	
  core	
  MBA	
  markeFng	
  class,	
  Fall	
  2003	
  

Professor:	
  “What	
  is	
  Marke,ng?”	
  
	
  

MBA	
  student:	
  “Marke,ng	
  is	
  Cost.	
  	
  
	
  Whatever	
  you	
  give	
  them,	
  in	
  	
  
	
  marke,ng,	
  they	
  spend,	
  and	
  	
  
	
  they	
  have	
  nothing	
  to	
  show	
  for	
  
	
  it.” 	
  
	
  
	
  
	
  
	
  	
  
6
Lesson	
  for	
  the	
  Professor:	
  	
  
The	
  impact	
  of	
  Marke,ng	
  on	
  
financial	
  performance	
  is	
  not	
  
well	
  understood	
  	
  
Solution: Research
7
From: XXXXXXX XXXXX [mailto:xxxxxx@xxxxxxxxx.net]
Sent: Sunday, July 03, 2005 6:18 AM
To: Natalie Mizik
Cc: mailto:rgh1@columbia.edu
Subject: your article
I really think you are part of the divide between the MBA and the PhD in business.
Most business academic publishing in business and in most fields is worthless because the
academic feels compelled to publish at the end of the study even if the work is worthless – they
make up the value.
Yours is clearly worthless, it’s just a bunch of pointless mathematic goop that doesn’t describe
anything.
The point you are missing is that while your results are statically significant they are mired in the
noise.
Marty Starr and I used to lament at the bull shit that was presented to TIMS that was effectively
bull shit covered in a chocolate coating of mathematical formulas that 99% of the readers don’t
understand.
As an alum I am voting against tenure for your lousy work!
XXXXXXX XXXXX
MBA 66
xxxxx@xxxxxxxxxx.net

8
Lesson	
  for	
  the	
  Professor:	
  	
  
Academic	
  Research	
  	
  
	
  is	
  not	
  well	
  understood	
  
Solution: Teaching
9
10
From: XXXXXXX XXXXX [mailto:xxxxxx@xxxxxxxxx.net]
Sent:	
  Friday,	
  March	
  31,	
  2006	
  11:33	
  AM	
  
To:	
  Mizik,	
  Natalie	
  
Cc:	
  Hubbard,	
  R.	
  Glenn;	
  Capon,	
  Noel	
  
Subject:	
  Detail	
  Men	
  
	
  
Natalie	
  
	
  	
  
Attached	
  is	
  an	
  article	
  in	
  the	
  current	
  Atlantic	
  Monthly	
  suggesting	
  the	
  drug	
  detail	
  men	
  are	
  extremely	
  effective	
  and	
  a	
  direct	
  
rebuttal	
  of	
  your	
  research	
  suggesting	
  they	
  are	
  not!	
  
	
  	
  
What	
  you	
  missed	
  was	
  the	
  revolution	
  in	
  information	
  technology!	
  	
  It’s	
  been	
  possible	
  for	
  over	
  10	
  years	
  to	
  directly	
  relate	
  sales	
   of	
  
drugs	
  to	
  the	
  doctors	
  writing	
  the	
  script	
  and	
  then	
  directly	
  back	
  to	
  the	
  assigned	
  detail	
  men.	
  	
  These	
  folks	
  are	
  probably	
  paid	
  more	
  
directly	
  for	
  performance	
  than	
  any	
  other	
  group	
  in	
  industry.	
  
	
  	
  
The	
  drug	
  industry	
  spends	
  $2	
  on	
  marketing	
  and	
  sales	
  for	
  every	
  dollar	
  spent	
  on	
  research	
  and	
  believe	
  me	
  they	
  track	
  every	
  penny	
  
and	
  every	
  penny	
  earns	
  its	
  keep	
  in	
  productivity	
  and	
  sales	
  in	
  this	
  case!	
  
	
  	
  
One	
  wonders	
  where	
  the	
  department	
  head	
  Noel	
  Capon	
  had	
  his	
  head	
  when	
  he	
  allowed	
  your	
  obviously	
  counter	
  intuitive	
  article	
  to	
  
be	
  published	
  under	
  the	
  Columbia	
  banner.	
  	
  Sometimes	
  the	
  counter	
  intuitive	
  theory	
  is	
  correct	
  as	
  in	
  queuing	
  theory	
  but	
  one	
  needs	
  
to	
  go	
  the	
  extra	
  mile	
  to	
  be	
  100%	
  sure.	
  	
  
	
  	
  
Quite	
  frankly	
  its	
  not	
  really	
  your	
  fault	
  as	
  we	
  have	
  allowed	
  the	
  business	
  schools	
  to	
  lapse	
  from	
  being	
  competent	
  professional	
  
schools	
  into	
  ivory	
  tower	
  bastions	
  of	
  academic	
  activity	
  totally	
  lacking	
  an	
  anchor	
  to	
  windward	
  in	
  	
  practical	
  experience.	
  
	
  	
  	
  	
  
XXXXXXX XXXXX
XX	
  XXXX	
  XXXX	
  Road	
  
XXXXXXXX,	
  XX	
  XXXXX	
  
phone	
  XXX-­‐XXX-­‐XXXX	
  
cel	
  XXX-­‐XXX-­‐XXXX	
  
fax	
  XXX-­‐XXX-­‐XXXX	
  
11
xxxxxx@xxxxxxxxx.net	
  
On 4/1/06 1:47 PM, "Mizik, Natalie" <nm2079@columbia.edu> wrote:
Dear Mr. XXXX,
Thank you for forwarding me this article. The issue of the pharmaceutical marketing
and its effects on doctors, patients, and healthcare system is undeniably an
important and very controversial topic. In fact, just yesterday we had an MBA
student-organized Healthcare and Pharma conference here at the CBS. Healthcare
policy and pharma marketing (and detailing, specifically) were the two major topics
of discussion.
The full web cast of the conference keynote speeches and of the panels should be
available in a few days at the CBS Healthcare Club website
http://www0.gsb.columbia.edu/students/organizations/hcia/events.html
You will see that there is a range of opinions in the industry on the effect and the
future of the PSRs and some support the conclusions of our study (e.g., the
McKinsey principal who works on detailing effectiveness). I thought you might find
this interesting.
Have a nice weekend,
-- Natalie
12

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Natalie Mizik- Surviving the First Year

  • 1.   Surviving  the  First  Year:   Balancing     Research  and  Teaching       Natalie  Mizik   AMA  Winter  2014   1
  • 2.   Select  one:     My  true  passion  is     a) Research,  and  Teaching  is  the   necessary  evil  I  have  to  endure     b) Teaching,  and  Research  is  the   necessary  evil  I  have  to  endure     2
  • 3. Resolving  Time  Constraint/Conflict   (Improving  Efficiency)     •  Teaching     – learn  local  culture   – borrow  notes,  lectures,  examples,  HW  assignments,   best  pracHces,  talk  to  colleagues   – share  your  best  notes,  lectures,  examples,  HW   assignments,  best  pracHces   Do  not  re-­‐invent  the  wheel  !!!   3
  • 5. Resolving  Time  Constraint/Conflict   (Improving  Efficiency)     •  Research   –  ReSearch  quesHons  and  topics  that  drive  you   –  Find  collaborators  you  trust  and  enjoy  working  with   –  Talk  to  your  colleagues,  students,  industry  contacts   (guest  speakers)  to  find      inspiraFon,  research  topics,  data     5
  • 6. First-­‐day  core  MBA  markeFng  class,  Fall  2003   Professor:  “What  is  Marke,ng?”     MBA  student:  “Marke,ng  is  Cost.      Whatever  you  give  them,  in      marke,ng,  they  spend,  and      they  have  nothing  to  show  for    it.”             6
  • 7. Lesson  for  the  Professor:     The  impact  of  Marke,ng  on   financial  performance  is  not   well  understood     Solution: Research 7
  • 8. From: XXXXXXX XXXXX [mailto:xxxxxx@xxxxxxxxx.net] Sent: Sunday, July 03, 2005 6:18 AM To: Natalie Mizik Cc: mailto:rgh1@columbia.edu Subject: your article I really think you are part of the divide between the MBA and the PhD in business. Most business academic publishing in business and in most fields is worthless because the academic feels compelled to publish at the end of the study even if the work is worthless – they make up the value. Yours is clearly worthless, it’s just a bunch of pointless mathematic goop that doesn’t describe anything. The point you are missing is that while your results are statically significant they are mired in the noise. Marty Starr and I used to lament at the bull shit that was presented to TIMS that was effectively bull shit covered in a chocolate coating of mathematical formulas that 99% of the readers don’t understand. As an alum I am voting against tenure for your lousy work! XXXXXXX XXXXX MBA 66 xxxxx@xxxxxxxxxx.net 8
  • 9. Lesson  for  the  Professor:     Academic  Research      is  not  well  understood   Solution: Teaching 9
  • 10. 10
  • 11. From: XXXXXXX XXXXX [mailto:xxxxxx@xxxxxxxxx.net] Sent:  Friday,  March  31,  2006  11:33  AM   To:  Mizik,  Natalie   Cc:  Hubbard,  R.  Glenn;  Capon,  Noel   Subject:  Detail  Men     Natalie       Attached  is  an  article  in  the  current  Atlantic  Monthly  suggesting  the  drug  detail  men  are  extremely  effective  and  a  direct   rebuttal  of  your  research  suggesting  they  are  not!       What  you  missed  was  the  revolution  in  information  technology!    It’s  been  possible  for  over  10  years  to  directly  relate  sales   of   drugs  to  the  doctors  writing  the  script  and  then  directly  back  to  the  assigned  detail  men.    These  folks  are  probably  paid  more   directly  for  performance  than  any  other  group  in  industry.       The  drug  industry  spends  $2  on  marketing  and  sales  for  every  dollar  spent  on  research  and  believe  me  they  track  every  penny   and  every  penny  earns  its  keep  in  productivity  and  sales  in  this  case!       One  wonders  where  the  department  head  Noel  Capon  had  his  head  when  he  allowed  your  obviously  counter  intuitive  article  to   be  published  under  the  Columbia  banner.    Sometimes  the  counter  intuitive  theory  is  correct  as  in  queuing  theory  but  one  needs   to  go  the  extra  mile  to  be  100%  sure.         Quite  frankly  its  not  really  your  fault  as  we  have  allowed  the  business  schools  to  lapse  from  being  competent  professional   schools  into  ivory  tower  bastions  of  academic  activity  totally  lacking  an  anchor  to  windward  in    practical  experience.           XXXXXXX XXXXX XX  XXXX  XXXX  Road   XXXXXXXX,  XX  XXXXX   phone  XXX-­‐XXX-­‐XXXX   cel  XXX-­‐XXX-­‐XXXX   fax  XXX-­‐XXX-­‐XXXX   11 xxxxxx@xxxxxxxxx.net  
  • 12. On 4/1/06 1:47 PM, "Mizik, Natalie" <nm2079@columbia.edu> wrote: Dear Mr. XXXX, Thank you for forwarding me this article. The issue of the pharmaceutical marketing and its effects on doctors, patients, and healthcare system is undeniably an important and very controversial topic. In fact, just yesterday we had an MBA student-organized Healthcare and Pharma conference here at the CBS. Healthcare policy and pharma marketing (and detailing, specifically) were the two major topics of discussion. The full web cast of the conference keynote speeches and of the panels should be available in a few days at the CBS Healthcare Club website http://www0.gsb.columbia.edu/students/organizations/hcia/events.html You will see that there is a range of opinions in the industry on the effect and the future of the PSRs and some support the conclusions of our study (e.g., the McKinsey principal who works on detailing effectiveness). I thought you might find this interesting. Have a nice weekend, -- Natalie 12