apidays LIVE JAKARTA - Connecting the Digital Stack
Deliver A Dynamic & Secured Buying Experience
Shara Karasic, Product Manager & Snehashis Khan, Head of Data Partnerships, APAC & ME at TeleSign
7. Who We Are
Our platform connects and protects online
experiences with sophisticated customer identity
and engagement solutions. Through APIs that
deliver user verification, data insights, and
communications, we solve today’s unique customer
challenges by bridging your business to the
complex world of global telecommunications.
Bridging your business to the complex
world of global telecommunications
11. The Mobile Identity Solutions
Score
Delivers reputation scoring based on
phone number intelligence, traffic patterns,
machine learning and a global data
consortium
PhoneID
Detailed and actionable global phone
number and subscriber data
attributes to strengthen authentications,
evaluate fraud risks, and enhance the user
experience
Phone Number
Traffic Patterns &
Usage Velocity
Phone Type,
Telecom Carrier,
Account and Device
ID
Customized Machine
Learning Models
VoIP Detection Subscriber’s contact
details
Status of Phone and
Updates
History of Fraud –
Global Data
Consortium
Knowledge
Engineering
Customer Provided
Data Inputs: IP
Address, Email
Address, Account ID,
Device ID, etc.
Global Phone Number Intelligence
15. Social Movie Ticketing App
Backed by Disney, Lionsgate,
Twentienth Century Fox Film, and
Fidelity Management
and Research Company
Problem Atom Tickets began experiencing an increase in fake
accounts along with spikes in customer acquisition costs due to coupon
abuse fraud, where bad actors attempt to take advantage of promotions
by creating new accounts each time, they want to benefit from offers.
Action Atom Tickets needed to implement a better and
more secure account registration process, proactively identify
legitimate users with minimal friction, and prevent duplicate and fake
accounts to deter coupon abuses and misuse.
Outcome Atom Tickets implemented TeleSign Score to use data
intelligence to decide whether to allow, flag, or block a user--
keeping bad actors out.
Reduced coupon abuse by 80% and
lowered customer acquisition costs
Activated an account registration
process that identifies legitimate
users without additional friction
Easy implementation and best
practices guidance for an enhanced
user experience