The document discusses a presentation about the journey to becoming a software testing master chef. It provides an overview of IBM Cloud Paks for Integration and Data, including the components included. It then discusses a use case of using these products to analyze customer spending history and behaviors. It outlines the testing methodology and challenges encountered with the products, and how they were resolved to delight stakeholders. Finally, it discusses best practices for testing and collaboration to improve quality.

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Relish your
journey to a
software testing
MasterChef!
Hina Sharma
Nilambari Shirodkar

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Milestones in the Journey to Testing MasterChef
2.
3.
5.

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Agenda
 An introduction to IBM Cloud Paks (to segue into our test craftsmanship journey)
 Brief overview of SDLC & STLC
 A real usecase to bring out test craftsmanship we applied to our product testing
 Deep dive into the test effort for the above usecase

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Introduction to IBM Cloud Paks

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Your Cloud Journey is fulfilled with Cloud Paks + OpenShift
Modernize applications by using insights to refactor, optimize
resources and costs, and reduce complexity.
Develop cloud native apps with containers, with open source,
common services, developer tools of choice and integrated DevOps.
IBM Cloud Pak
for Applications
Improve employee productivity by automating mundane clerical tasks
and assisting knowledge work.
Enrich content with intelligence to deliver trustworthy business
insights.
IBM Cloud Pak
for Automation
Ensure applications deliver continuous business value with dynamic
monitoring and problem resolution.
Deliver a secure multicloud deployment, upgrade and management
with consistency.IBM Cloud Pak
for Applications
IBM Cloud Pak
for Multicloud
Management
IBM Cloud Pak
for Integration
Respond to real-time events to optimize customer experience and
offers.
Create a secure API portal for clients and partners.
Operationalize AI with trust and transparency
Connect all data for self-service analytics
Dynamically deploy cloud-native data and AI workloads
IBM Cloud Pak
for Data
Consolidate asset and risk information from a variety of security and IT tools to identify
security gaps, investigate and analyze security insights, and extend your security program
in hybrid, multicloud
Open Hybrid
Multicloud Platform
IBM
public
cloud
AWS Microsoft
Azure
Googl
e
Cloud
Edge Private IBM Z
IBM
LinuxOne
IBM Power
Systems
CloudPakforMulticloudManagement
Multicloudvisibility,governance,andautomation
Modernized & Transformational Applications/Solutions
Event-driven, Blockchain, Data & Analysis, …
Common
Operational Services
Cloud Pak for
Security
Connect
security data,
tools, and
teams
Cloud Pak for
Automation
Transform
business
processes,
decisions,
and content
Cloud Pak for
Integration
Integrate
applications,
data, cloud
services,
and APIs
Cloud Pak for
Data
Collect,
organize,
and analyze
data
Cloud Pak for
Applications
Build, deploy,
and run
applications
IBM
Containerized
Software
Certified
containers

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IBM Cloud Pak for Integration – What’s included?
Component
• IBM Cloud Pak for
Integration Platform
Navigator
• IBM App Connect
Enterprise
• IBM API Connect
• IBM MQ Advanced
• IBM Event Streams
• IBM Aspera
• IBM Datapower Gateway
• Kafka
Cloud Pak for Integration
Integrate applications,
data, cloud services,
and APIs
IBM containerized
software
Container
platform and
operational services

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#ATAGTR2020
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IBM Cloud Pak for Data – What’s included?
Component
• IBM Cloud Pak for Data control plane
• Watson Machine Learning
• Watson OpenScale
• Watson Studio (Local)
• Analytics Engine for Apache Spark
• IBM Streams
• Cognos Dashboard Embedded
• Watson Knowledge Catalog
• Data Refinery
• Information Governance Catalog
• IBM Regulatory Accelerator
• Open-Source Management
• Information Analyzer
• Data Virtualization
• IBM Db2 Event Store
• IBM Db2 Warehouse
• IBM Performance Server
• Master Data Connect
• DB2 Big SQL
• Guardium
Container
platform and
operational services
Cloud Pak for
Data
Collect, organize, and
analyze data
IBM containerized
software
Container
platform and
operational services

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#ATAGTR2020
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The Usecase
• Jane is a developer working on a Finance domain project.
• The bank that she is working for, is looking for an integrated solution - where the client’s spending
history can be analyzed into different categories, and client can be informed accordingly.
• Jane is looking for a better way to implement solution with an accelerated learning curve and
efficient results.
Proposed Solution
• IBM Cloud Pak for Integration (CP4I) and IBM Cloud Pak for Data(CP4D) were proposed as the
solutions for Jane’s requirement.
• CP4I gives the complete, flexible integration capabilities we need to move at today’s rapid speed
of business.
• CP4D is a fully-integrated data and AI platform that modernizes how businesses collect, organize
and analyze data to infuse AI throughout their organizations.

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#ATAGTR2020
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AppConnect
Usecase – Component diagram
Events routed to
IBM MQ
Determine
Alert
Send Email
Kafka Kafka
Event Streams
IBM Cloud Pak for Integration
Send SMS
Analysis of customer’s spending history/spending behavior
Watson
Learning
Watson
Studio
Inform customer of the
latest offers based on
spending behavior
Customer swipes her card for a transaction.
Details are captured by the bank.
IBM Cloud Pak for Data
App Connect IBM MQ

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#ATAGTR2020
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SDLC / STLC

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Different types of testing

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Test Methodology
What should Jane take care while testing her solution?
Let us sample Jane’s recipe to certify the Usecase implementation

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How can I delight stakeholders ?
“Customer service is an opportunity to exceed your customer’s expectations.” – John Jantsch
Cover the key customer end to end scenarios
Negative scenarios are important too
Interdependencies between various business layers and relational
mapping
Usability testing - Intuitive user experience is critical to leave a
good first impression
Ensure system reliability with Recovery and failover testing

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Problems encountered in above usecase testing:
• While Cloud Paks have been a boon to the customers, the
deployment time to set up the entire environment was a pain
point.
• We identified this problem by gathering feedback from our sales
associates.
How we resolved them:
• After discussions with customer, and understanding their
requirement, a One-click installation of the product was
proposed and delivered to the customer.
• A whole new user interface and experience was delivered in
addition.
How we delighted our stakeholders
Proposed Solution
Brainstorming
on the
possible
solutions
Data analyzed
Feedback
from the field

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#ATAGTR2020
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What things leave a bad taste in our development process?
External
dependencies - if
not handled in
proactive and
timely manner.
Gaps in defined
process during
the execution
cycle.
Test
environment
not planned
adequately.
Change
management
process not
followed diligently
(Scope creep).
Out of box
testing for a
release - not
handled well.
Gaps in
Documentation-
an important
aspect.

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How to stir up a winning batter and identify the lumps(risks)?
Collaboration Adapt to changes Test on all fronts
Iterative Reviews
Quality – owned by
Dev too!
Innovation

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Glossary-
PMR : Problem Management Record
How can I add more garnish to the product backlog conversations?
 Suggest enhancements to product based on defects found, and ensure they get added to the backlog.
 Solicit stakeholder feedback during playback demos.
 Build a healthy backlog with past customer issues.
• Tooling for traceability between Requirements -> usecases -> testcases -> defects -> PMRs
• Improvise and evolve existing test approaches to better the quality, ease of install/deployment, faster time to
market of end-product.

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How to present gourmet meal (product quality) to stakeholders?
Test team working in sync with the development pace.
A thorough review of test artifacts with the customers, and other
stakeholders.
Quality indices will help measure the efficiency and effectiveness of
testing.
Mature test automation framework.
DevOps is the backbone of any product developed with the agile
model.

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Analysis : Customer likes
to shop electronic devices.
IBM CP4D for learning and
predictive analysis
Alerts sent to customer
on offers on
electronics devices
IBM CP4I to integrate
different capabilities
Capture customer’s
shopping trend
Security
testing
Database
testing
Integration
testing
End to End
testing
Security/ UI /
Performance
Integration
testing
Test data
verification

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A True Test Craftsman
 Testing is not just about building depth in the product; but breadth in the quality and business aspects of
the product too.
 It is a disciplined function. However, its important to evolve with the times and adapt to upcoming
technologies to become a true testing MasterChef.

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Q & A