The document discusses building an open source application strategy beyond just websites. It describes how content management systems and open source web applications can power robust applications with interactive and dynamic features using open standards. The document advocates for an open source approach that utilizes extractable platform services, shared hosting, and reusable features to provide low-cost scalability.
60. Example: CRM
Data
entry
Workflow
Filtering Validation
notifications
Processing
Geocoding Tagging
Presentation
Lists filters Lists of Contact Map of
on tags relationships history contacts