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SOA Days 2012 Bonn Process Control Center

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  • DOWNLOAD THE BOOK INTO AVAILABLE FORMAT (New Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THE can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THE is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBOOK .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, CookBOOK, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, EBOOK, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THE Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THE the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THE Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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  • DOWNLOAD THE BOOK INTO AVAILABLE FORMAT (New Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download Full EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download Full doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download PDF EBOOK here { https://soo.gd/irt2 } ......................................................................................................................... Download EPUB Ebook here { https://soo.gd/irt2 } ......................................................................................................................... Download doc Ebook here { https://soo.gd/irt2 } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book THE can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer THE is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBOOK .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, CookBOOK, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, EBOOK, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story THE Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money THE the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths THE Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
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SOA Days 2012 Bonn Process Control Center

  1. 1. SOA Days 2012 Process Control CenterProzessleitstand auf Basis von BPM, SOA und Event Driven Architecture Jan Friebe (1&1), Adam Boczek (Cirquent) 1
  2. 2. 1&1 Internet AG Access Applications Business DSL Applications Consumer Mobile Applications® 1&1 Internet AG 2012
  3. 3. 1&1 Internet AG Motiviertes Team  Mehr als 5.000 Mitarbeiter, davon 1.300 in Produkt-Management, Entwicklung und Rechenzentren Vertriebskraft  2.5 Mio. Verträge p.a.  Täglich 40 Tsd. Registrierungen für Free-Dienste Operational Excellence  40 Mio. Accounts in 10 Ländern 5 Rechenzentren  70.000 Server in Europa und USA® 1&1 Internet AG 2012
  4. 4. 1&1 Qualitätsoffensive  1&1 Qualitätsoffensive in 2009 gestartet „Qualität ist, wenn der Kunde im Mittelpunkt aller Aktivitäten steht!“® 1&1 Internet AG 2012
  5. 5. BPM@1&1 Initiative  Technik / Entwicklung: Prozess und Leistungsversprechen gegenüber dem Kunden steht im Vordergrund. Für die Prozesse:  Transparenz in den Kunden- ! Prozessen  Auswert- und Steuerbarkeit dieser Prozesse  Kontinuierliche Verbesserung der Prozessabläufe® 1&1 Internet AG 2012
  6. 6. Herausforderung  Heterogene Systemlandschaft  An Funktionen und nicht am Prozess ausgerichtete Organisation  Systemübergreifende und fachliche Betrachtung der Prozesse notwendig  1&1 Prinzip nicht erreicht wenn die Auswertung erst am nächsten Tag betrachtet wird near real time® 1&1 Internet AG 2012
  7. 7. Process Control Center  Prozesstransparenz sorgt für den richtigen Fokus innerhalb der Organisation  Kundensicht wird in die Organisation gespiegelt, Ressourcen korrekt investiert  Zeitnahe und kontinuierliche Überwachung der Kunden-Prozesse  Ein kluges Ampelsystem ermöglicht taktisches Handeln Simplicity® 1&1 Internet AG 2012
  8. 8. BPM@Enterprise - Voraussetzungen Enterprise Architecture - BPM System - SOA EA SOA Metamodel The Linthicum Group, 2007 BPMS® 1&1 Internet AG 2012
  9. 9. Prozessleitstand – Prozess-Indikatoren Informationen zu Durchlaufzeiten, Prozessmengen, Einhaltung Leistungsanforderungen Prozess-Indikatoren Nutzen / Informationen Anzahl neu gestarteter Anzahl neu gestarteter Prozessinstanzen Prozessinstanzen innerhalb eines definierten Zeitraums. Das Ergebnis gibt Auskunft über die Prozessauslastung und Auslastungsspitzen. Prozess Anzahl aktiver Anzahl der aktiven Prozessinstanzen Prozessinstanzen berechnet aus den neu gestarteten, erfolgreich beendeten, stornierten, abgebrochenen Prozessinstanzen.. MP_01 MP_07 Bearbeitungszeit aktiver Aktuelle Bearbeitungszeit einer aktiven Prozessinstanzen Prozessinstanz bis zum erfolgreichen Abschluss, Stornierung oder Abbruch. Durchlaufzeit Bearbeitungszeit erfolgreich abgeschlos-sener abgeschlossener Prozessinstanzen.. Prozessinstanzen MP_02 MP_03 MP_04 Durchschnittliche Bear- Durchschnittliche Bearbeitungszeit beitungszeit erfolgreich abgeschlossener abgeschlos-sener Prozessinstanzen innerhalb eines Prozessinstanzen definierten Zeitraums. Maximale Bearbeitungs- Maximale Bearbeitungszeit einer erfolgreich zeit von abgeschlossenen Prozessinstanz innerhalb abgeschlossener eines definierten Zeitraums. Prozessinstanzen® 1&1 Internet AG 2012
  10. 10. Prozessleitstand - Ausrichtung Zeitnah, Taktisch, Event-Driven Business Intelligence Prozessleitstand Operating Tools Information Long Term batch data zeitnah real time Real Time Vertriebs- / Geschäftsprozessspezifi Kennzahlen und Betriebswirtschaftliche sche Kennzahlen Informationen zu Kennzahlen Prozessinstanzen Organisation Business Operating strategic taktisch operational Intelligence Abteilung Corporate Reporting Abteilung Engineering und Operating IT-Solution Data Ware Complex Event static queries event-driven direct access House Processing Data Warehouse Business Activity Business Process Monitoring Intelligence® 1&1 Internet AG 2012
  11. 11. Prozessleitstand – Vertikale Integration Vom Prozessmodell bis zum Prozessleitstand-Dashboard Prozessmodell Presentation (Signavio) (PCC Dashboard) Prozessorchestrierung Monitoring-Modell (jBPM) (PCC PNs) Domainsysteme Prozess Integration (EA, BPMS, SOA) Notification Chain® 1&1 Internet AG 2012
  12. 12. Prozessleitstand - Architektur Staged Event Driven Architecture Processing Processing Processing Input Notifications Output Notifications Agent 1 Agent 2 Agent N Pattern Filter Transform Web UI detect Services (Push) Explicit Enrich Logical Explicit Dashboard Input Output Channels Project Threshold Channels Workflow Engine (Push) Aggregate Process History Context Engine Split • Time State • State Adaptor • Segment Compose (Pull -> Push) Reference • Spatial Guest Other Systems System KPI Processing Network (Pull) Processing Processing Processing Agent 1 Agent 2 Agent N Processing Processing Processing Agent 1 Agent 2 Pattern Agent N Filter Processing Transform Processing Processing Agent 1 detect 2 Agent Pattern Agent N Filter Transform detect Pattern History/State Filter Context Transform detect History/State Context KPI Processing Network History/State Context KPI Processing Network KPI Processing Network PCC Notification producers PCC KPI Processing Networks PCC Notification consumers® 1&1 Internet AG 2012
  13. 13. Key Learnings IT Ergebnis  Business Process Intelligence – „Activity-Centric nicht Data-Centric“  Vertikale Integration – „Ausführbare Prozess-Modelle“  Staged Event Driven Architecture – „Async/Decomposed Event-Driven App“ Erfolgsfaktoren  Enterprise Architecture  Weniger ist mehr „Simplicity“  Agile Software Engineering  Ultimate Governance – Plan, Build, Run® 1&1 Internet AG 2012
  14. 14. Key Learnings Business Ergebnis  Taktisches Handeln wird ermöglicht - „Agieren“  Kontinuierliche Transparenz auf die Leistungsfähigkeit der Prozesse  Kundensicht in der Organisation Erfolgsfaktoren  Weniger ist mehr „Simplicity“  Klare und einfache Ziele definieren „1&1 Prinzip“  Green Light Management  Reifungsprozess der Prozesse & Organisation unterstützen® 1&1 Internet AG 2012
  15. 15. Vielen Dank für Ihre Aufmerksamkeit 15

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