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Becoming an Inflectra Partner
- 2. © Copyright 2006-2017, Inflectra Corporation
®
About Inflectra
Inflectra Corporation is a privately held software
company dedicated to helping customers affordably
manage their software development and testing lifecycle.
We are headquartered in the growing technology
community of Silver Spring, Maryland located just
outside Washington, D.C.
Our value proposition is to provide software applications
that are highly reliable, rich in functionality, and yet
extremely affordable for organizations of all sizes.
This is achieved by marketing the software directly to customers
through the Internet, and by means of our sales partners.
We keep costs low with an efficient development model and
support model based on email / phone and self-service.
- 3. © Copyright 2006-2017, Inflectra Corporation
®
Company History
Founded 10 years ago to address the lack of
comprehensive tooling across the lifecycle
Initial focus on the QA domain
Broadened to include project management,
development, IT service management
Currently 10,000+ customers using our products
in over 100 countries
Mix of direct sales and channel partners (70:30)
Maintain both Cloud and On-Premise options
Privately held, no VC funding to date
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- 6. © Copyright 2006-2017, Inflectra Corporation
®
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Our Product Suite
SpiraTeam®
SpiraTest®
Requirements & Test
Management
SpiraPlan®
Project Management &
Defect Tracking
KronoDesk®
IT Support & Help Desk Ticketing
Rapise®
Test Automation Platform (Web, GUI, Services)
TaraVault™ - Source Code Hosting
- 7. © Copyright 2006-2017, Inflectra Corporation
®
Quality Assurance
SpiraTest is a web-based quality assurance and
test management system:
Capture project scope and requirements
Manage test cases, test steps and test runs
Verify test coverage of requirements
Group test cases into test sets for assignment
Track incidents, defects, issues, bugs
Integrates with best of breed automated testing tools
- 8. © Copyright 2006-2017, Inflectra Corporation
®
Agile Project Management
SpiraPlan is a complete agile project
management system:
Capture project scope and requirements
Decompose requirements into detailed work
breakdown structure
Create project release schedules and assign project
tasks to the schedule
Track progress of tasks, issues and releases
Can integrate with other third-party bug/issue tracking
systems such as JIRA and Bugzilla
- 9. © Copyright 2006-2017, Inflectra Corporation
®
Application Lifecycle Mgt
SpiraTeam is a complete application lifecycle
management suite:
Comprises SpiraTest® and SpiraPlan® in one single,
integrated package
With the move away from waterfall methodologies,
there is an increasing need to better synchronize
development and testing.
Instead of having to choose between test
management, requirements management, issue
tracking and project management tools, now you can
manage all the information in one place
- 10. © Copyright 2006-2017, Inflectra Corporation
®
Test Automation
Rapise® is a highly-extensible software test automation
platform that harnesses the power of JavaScript and
open architecture to provide the ideal testing solution for
today's agile software projects:
Learn and Go™ Capability
Rapise's unique Learn and Go™ testing method is much more time
efficient than traditional record-and-playback processes. Objects can be
edited during the learning process instead of waiting for all objects to be
recorded then edited.
Cross-Browser Testing & GUI Testing
Rapise comes out of the box with support for testing Windows, Flash,
Flex, Java, WPF, Ajax and Web Applications. It allows the same test
scripts to be executed in multiple browsers unchanged.
Extensible Platform for Test Automation
Rapise's open architecture provides unlimited flexibility to extend the
system to meet the unique testing needs of your software applications.
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- 11. © Copyright 2006-2017, Inflectra Corporation
®
Customer Support
KronoDesk is an integrated customer support system that includes
help desk ticketing, customer support forums and an online
knowledge base in a single user interface.
Configurable Help Desk with Forums & Knowledge Base
KronoDesk includes a help desk ticketing system together with fully
integrated customer forums and online knowledge base. The complete
support package in one.
Personalized dashboards of key information
KronoDesk provides customized dashboards for both customers and
support agents that reduce information overload and enhance efficiency.
Available Hosted or On-Premise
KronoDesk is available as both a both a secure, hosted SaaS service or
as an on-premise product that is installed in a customer’s own
environment.
© Copyright 2006-2013, Inflectra Corporation Page: 11
- 12. © Copyright 2006-2017, Inflectra Corporation
®
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Our Partnership Programs
Option A: Sales Affiliate
Entry-level program that follows a simple sales for commission
model. Targeted towards web affiliates that focus on directing
web traffic and sales leads for revenue sharing.
Option B: Packaged Solution
Intermediate program, that includes cross-marketing of Inflectra
software products and partners professional service offerings.
Software is either sold standalone or bundled with professional
services.
Option C: Full-Service Hosting
Exclusive partnership program where partner hosts instances of
Inflectra software products for customers to access on a
subscription basis and provides local training and support.
- 13. © Copyright 2006-2017, Inflectra Corporation
®
Option A: Sales Affiliate
Key Features
Sales affiliate directs inbound leads to Inflectra website
Commission paid to affiliate based on % of revenue from sales
that are have been directed
Technical support provided to customer by Inflectra (all-tiers)
Licensing Model
Software is purchased directly by customer from Inflectra
website using customized URLs that include affiliate’s ID
Software is licensed directly to customer during purchase
Benefits
Does not require affiliate to provide technical support
Low startup costs and immediate revenue opportunities
- 14. © Copyright 2006-2017, Inflectra Corporation
®
Option B: Packaged Solution
Key Features
Cross-marketing arrangement where partner bundles Inflectra
products in conjunction with professional services and Inflectra
markets partner as provider of professional services.
Depending on level of bundling, partner or Inflectra may provide
1st tier technical support; Inflectra will provide 2nd and 3rd tier.
Licensing Model
Software is either purchased on behalf of customer by partner
(with % revenue sharing) or bundled as single solution to
customer (product and associated professional services).
Software is licensed to end customer in either case
Benefits
Provides integrated capability to customer.
Markets partners service offerings to existing customer base
- 15. © Copyright 2006-2017, Inflectra Corporation
®
Option C: Full-Service Hosting
Key Features
Partner hosts instance(s) of Inflectra products in a data-center
that can be accessed by customers on a subscription basis.
Does not require the customer to self-host the application,
expanding the customer base available.
1st tier support provided by partner; 2nd and 3rd tier by Inflectra.
Licensing Model
Software is purchased by partner and licensed to partner on a
subscription basis. Partner provides software to end-customer
on subscription basis.
Benefits
Strongly differentiates partner’s offering to customer vs. directly
buying the software from Inflectra
Larger revenue opportunities than the other programs. Partner
becomes exclusive hosted provider for specific region(s).