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The basics (and best bits) of Google Analytics
A jargon-free mini-guide
Adam	Vincenzini
August	2018
Introduction
Google	Analytics,	at	its	core,	provides	users	with	data	about	
website	performance.
It	isn’t	perfect,	especially	when	used	in	isolation.
But,	it	can	help	you	make	informed	decisions	that	can	
contribute	to	continuous	improvement.
This	document	provides	you	with	an	overview	of	what	it	can	
do	and	how	you	can	use	the	best	bits	to	your	advantage.
Who	and	why?
Who	and	why?
Google	Analytics	is	used	by:	
Ecommerce Professional	
services
Government News	/	media Info	portals Bloggers
Who	and	why?
The	‘why’	can	vary,	but	here	are	some	examples:		
To	better	understand	
content	cut	through	
To	improve	user	
experience
To	measure	impact	of	
campaigns
To	help	sell	advertising
To	sell	more	products
To	improve	lead	
generation	efforts
Who	and	why?
The	‘why’	for	agencies:		
Insights	to	inform	
strategy
Track	results	and	
impact
Improve	and	optimise
performance
What	can	it	uncover?
(The	best	bits)
The	good	stuff
Google	Analytics	can	tell	you	a	lot,	including:	
Visits	/	sessions Time	spent Visitor	locations Traffic	sources Devices	used Popular	content Conversions Social	media	
impact
Your	data	‘cocktail’	will	be	influenced	by	the	goals	you’ve	set	for	your	site.
(more	on	that	later)
Your	dashboard:	Home
You	can	customise this	part	of	Google	Analytics	to	give	you	a	snapshot	view	of	the	data	that	is	most	important	to	you.
https://analytics.google.com/analytics/web/demoAccount
Your	dashboard:	Home
https://analytics.google.com/analytics/web/demoAccount
Your	dashboard:	Home
https://analytics.google.com/analytics/web/demoAccount
Your	dashboard:	Home
https://analytics.google.com/analytics/web/demoAccount
Your	dashboard:	Home
https://analytics.google.com/analytics/web/demoAccount
Digging	deeper
https://analytics.google.com/analytics/web/demoAccount
The	‘snapshot’	dashboard	is	great,	but	you’ll	often	want	to	dig	a	little	deeper.	But,	be	warned,	it	can	
be	like	going	down	a	rabbit	hole.
Here	are	some	of	the	more	useful	‘deeper’	areas…
Acquisition
https://analytics.google.com/analytics/web/demoAccount
Acquisition	data	is	important	because	it	tells	you	where	your	visitors	have	come	from.	If	your	aim	is	to	increase	visits	then
understanding	which	sources	are	generating	the	least	traffic	is	an	insight	that	might	inform	your	future	activity.
Acquisition
https://analytics.google.com/analytics/web/demoAccount
Visits	with	no	referring	website.
A	visit	that	started	with	a	search	engine	query..
A	visit	to	your	site	from	another	site	that	isn’t	a	search	engine	e.g.	news	site.
Traffic	generated	from	a	social	media	post	‘click’	e.g.	Facebook.
A	visit	from	a	paid	search	result.
Affiliates	are	normally	only	a	source	of	traffic	for	ecommerce	websites.
Visits	from	digital	advertising	e.g.	banner	ads.
Traffic	that	doesn’t	reflect	the	above	criteria	/	sub-catoegories.
Acquisition:	Referrals
https://analytics.google.com/analytics/web/demoAccount
Acquisition:	Referrals
https://analytics.google.com/analytics/web/demoAccount
Acquisition:	Organic	search
https://analytics.google.com/analytics/web/demoAccount
In	2011,	Google	Analytics	turned	off	it’s	most	loved	feature:	Organic	search	insights.	This	data	could	
tell	you	which	keyword	phrases	people	were	using	to	find	you.	Now,	only	a	raw	number	is	provided.
However,	a	tool	called	Google	Search	Console	has	bridged	the	gap	(slightly)	and	is	worth	investigation	
once	you’ve	mastered	the	basics	of	Google	Analytics.
https://www.google.com/webmasters/tools/
Behaviour
https://analytics.google.com/analytics/web/demoAccount
Behaviour data	is	important	because	it	tells	you	what	your	visitors	are	looking	at	/	engagng with.	In	most	cases,	there	will	be	
pages	that	you	want	people	to	view	more	than	others	and	this	data	can	help	you	achieve	these	goals.
Behaviour
https://analytics.google.com/analytics/web/demoAccount
Live	demonstration
https://analytics.google.com/analytics/web/demoAccount
Getting	started
Getting	familiar…
Visit		the	Google	Analytics	demo	account
Set	yourself	a	fictional	goal
Review	selected	metrics	against	that	goal
1
2
3
https://analytics.google.com/analytics/web/demoAccount
Additional	resources
Read,	watch	and	listen…
https://analytics.google.com/analytics/web/demoAccount
https://www.youtube.com/user/googleanalytics
@adamvincenzini
Adamvincenzini.com
Adamvincenzini.net

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The basics (and best bits) of Google Analytics - 2017 Edition