Apresentação e Pitch dos serviços desenhados durante a Jornada de Inovação em Serviços da 1ª Geração de Service Thinkers da EISE ( eiselab.com.br/jornada/ ) Veja mais em http://adilsonchicoria.com/blog/2014/1/14/eise-1-geracao-de-service-thinkers ---- English --- EISE Service Thinkers - 1st Generation Presentation and Pitch of Services designed by EISE Service Thinkers 1st Generation during Service Innovation Journey ( eiselab.com.br/en/ ) See more at http://adilsonchicoria.com/blog/2014/1/14/eise-1-geracao-de-service-thinkers

1. ,0:,¡.LYHsqVKL:LY]PJL;OPURLYZ(WYLZLU[HsqVKL7YVQL[VZI`(KPSZVU*OPJ}YPH
,0:,¡.LYHsqVKL:LY]PJL;OPURLYZ
3BK

2. 3BJBOF

3. #SVOB

4. 5JFOF

5. (BCSJFM

6. OB 1BVMB

7. 'FSOBOEB

8. +POBT

9. 'FSOBOEB

10. 3BGBFM

11. 4JOÏTJP

12. SFUIB

13. (SB[JFMB

14. /BU

15. -VJT

16. *WBO

17. $BNJMB

18. (VTUBWP

19. 5FOOZTPO

20. 3FJOBMEP

21. #FBUSJ[

22. .FMMP

23. 7BMBEÍP

24. -FUÓDJB
I`(KPSZVU*OPJ}YPH

25. 7HYHPUZWPYHYTLZXLYPKVZHTPNVZL_WSVYHKVYLZ
XLSVNVTHPZ]qVHWYLZLU[HYVYLZS[HKVKLT
HUV PU[LPYV [YHIHSOHUKV LT HSNV LZWLJPHS L ZL
[VYUHYqV:LY]PJL;OPURLYZKLKPJVHJP[HsqVHIHP_V
6H[VYtV9ILT(S]LZLWHYHTPTTP[VKV
XLLZZLJHYHMHSHLLZJYL]LYLMVYsHTPUOHWHP_qV
WVY JVUOLJPTLU[V L TPUOH HKTPYHsqV WVY
WLUZHKVYLZ
/mLZJVSHZXLZqVNHPVSHZLOmLZJVSHZXL
ZqVHZHZ
,ZJVSHZ XL ZqV NHPVSHZ L_PZ[LT WHYH XL VZ
WmZZHYVZ KLZHWYLUKHT H HY[L KV ]V 7mZZHYVZ
LUNHPVSHKVZ ZqV WmZZHYVZ ZVI JVU[YVSL
,UNHPVSHKVZVZLKVUVWVKLSL]mSVZWHYHVUKL
XPZLY 7mZZHYVZ LUNHPVSHKVZ ZLTWYL [vT T
KVUV +LP_HYHT KL ZLY WmZZHYVZ 7VYXL H
LZZvUJPHKVZWmZZHYVZtV]V
,ZJVSHZ XL ZqV HZHZ UqV HTHT WmZZHYVZ
LUNHPVSHKVZ6XLLSHZHTHTZqVWmZZHYVZLT
]V,_PZ[LTWHYHKHYHVZWmZZHYVZJVYHNLTWHYH
]VHY ,UZPUHY V ]V PZZV LSHZ UqV WVKLT MHaLY
WVYXLV]VQmUHZJLKLU[YVKVZWmZZHYVZ6]V
UqVWVKLZLYLUZPUHKV:}WVKLZLYLUJVYHQHKV
+LZLQV]VZSVUNVZSPUKVZLVZHKVZH[VKVZ
]VJvZ*VUZ[YHTTTUKVUV]V
TUFÏP*WBOEJBTQPSBOP
*WBOEF.BSDP
%JSFUPS
WJB'BDFCPPLFNEFKVMIPËT

26. MJWFXPSLMBC

27. CBDLTUBHFTUBSUVQ

28. 2FTDPMB

32. 8--

36. $FHPOIB

40. VNTFSVWF

44. ,6#*45

48. VIVHYK

66. 1IPUP5FYU

75. 2VBUSPQPOUPTEFWJTUBTNFVTRVFFVRVFSPSFHJTUSBSQBSBWPDÐTFNSFMBÎÍPBBQSFTFOUBÎÍP
0DBPTÏQBSUFEPQSPDFTTPEFEFTJHOFÏQPSOÍPMJEBSCFNDPNFMFRVFEBTQFTTPBTEPNVOEPTØQFOTBN
OBTNFTNBTDPJTBT
/ÍPBDSFEJUPRVFTFKBTPCSFNJMIÜFT
+PSOBEBGPJQSPKFUBEBQBSBRVFBPöOBMEFMBPTQSPKFUPTQPTTBNTFUSBOTGPSNBSFNTUBSUVQT
WFSEBEF.BTFMB
UBNCÏNGPJQSPKFUBEBQBSBWPDÐTBCTPSWFSFNDPOUFÞEPFQSBUJDBSFNFTTFDPOUFÞEPEFNBOFJSBPTUFOTJWBOPQSPKFUP
EFWPDÐTJTFÏVNBFTDPMBDPOTUSVUJWJTUB
RVFSFNPTRVFWPDÐTFODBSFNPQSPKFUPUBNCÏNDPNPQBSUFEB+PSOBEB
F
OÍPRVFFTRVFÎBNDPNQMFUBNFOUFBGVOÎÍPEFMFFGPRVFNTPNFOUFOPSFTVMUBEPQPTTÓWFMEFNFSDBEP
*OPWBÎÍP
*OPWBÎÍPÏUVEPRVFÏEJGFSFOUFFSFMFWBOUFQBSBBTQFTTPBT$PNFTTFPMIBSWJJOPWBÎÍPOBTBQSFTFOUBÎÜFT0DPNCJOBS
EFEJGFSFOUFTQBSUFTEFNPEFMPTEFOFHØDJPTFYJTUFOUFTFNQSPMEFVNOPWPQSPQØTJUP
EJGFSFOUFFSFMFWBOUFQBSBBT
QFTTPBTÏJOPWBS0THSVQPTUFOUBSBNSFTPMWFSQSPCMFNBTFYJTUFOUFT
FOÍPFYQMPSBSPQPSUVOJEBEFTEFOFHØDJPBQFOBT
FJTTPÏEFTJHO
-FNCSFNTFEBIJTUØSJBEBQBVTBEPQBSBCSJTB
FQBSBRVFNOÍPWJV
DPSSFQBSBWFSPöMNF'MBTIPG(FOJVT
%JGFSFOUFT+PSOBEBT
VNÞOJDPQSPKFUP
MHVOTEFWPDÐTFTUÍPOB*4QBSBEFTQFSUBSPFNQSFFOEFEPS
TFFRVJQBSFNFTFHVJSFNFNTFVTQSØQSJPTEFTBöPT
0VUSPTEFTFKBNFNQSFFOEFSPOFHØDJPRVFTFSÈHFSBEPOBFTDPMBFTDPMBFYJTUFQBSBPTEPJTQFSöT4FWPDÐFTUÈKVTU
GPSUIFSJEF
ØUJNP
BQSPWFJUBBBESFOBMJOBFUFTUBTFVFTQÓSJUPFNQSFFOEFEPSKVOUPDPNTFVUJNF2VBOEPNBJTBTÏSJP
WPDÐMFWBSPQSPKFUPNBJT
FNOPTTPNPEFMPDPOTUSVUJWJTUBEFFOTJOP
WPDÐTBJSÈDBQBDJUBEPBJOPWBSEPMBEPEFGPSB
/ØTDIFHBNPTBFTTBDPODMVTÍPQPJTNÍFTQBTTBNQPSVNBEJöDVMEBEFNVJUPHSBOEFRVBOEPQJUDIEFVN
EFTJHOFS
/ØTDIFHBNPTBFTTBDPODMVTÍPQPJTPNFSDBEPEFNÍFTÏNBMFYQMPSBEP
FPQPUFODJBMÏEFBDBEBQPSJTTP
DSJBNPTVNQSPEVUPQBSBDBQJUBMJ[BSFNDJNBEFTTFHBQQJUDIEFVNNCB
/ØTDIFHBNPTBFTTBDPODMVTÍPQPJTNÍFTQBTTBNQPSVNBEJöDVMEBEFNVJUPHSBOEFRVBOEPFPöMIPOBTDFF
MÏNEJTTPFTTFNFSDBEPÏFOPSNF
OPÞMUJNPBOPDSFTDFVFPQPUFODJBMEBOPTTBPGFSUBQJUDIEFVN
4FSWJDF5IJOLFS
5FOOZTPO1JOIFJSP
WJB'BDFCPPLFNEF+VMIPEFËT