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Agile Team Member Hiring
How team inclusion and self organization push recruiting to the next level
Hagen Schendel
Graz, 26.06.2019
Hello :)
@HagenSchendel
hschendel.com
What is Agile Team Member Hiring?
Hiring new team members in a way that…
Ø…involves the whole team (+more)
Ø…is more and more self-organized using Agile methods
Ø…improves continuously and reduces “waste” of candidates
Ø…focuses on a good candidate experience
You Agile practitioners are well qualified to set up and moderate this!
Agile Hiring Manifesto ;)
Individuals and interactions over processes and tools
Working new team members over comprehensive documentation
Candidate involvement over contract negotiation
Responding to change over following a (hiring) plan
Lean Staff Build-up
Hire, Measure, Learn
Workshop Goals
1) See that it’s easy to apply Agile methods to hiring
2) Get an idea on the impact
3) Get some ideas on how to do it
Workshop Agenda
Intro (13:00)
• Why?
• Overview
Exercise (13:15)
• Co-create a hiring
process
• Bring your own job
description
Insights (13:45)
• Agile Team
Member Hiring
from the Trenches
Interactive Part
(14:05)
• Investigate specific
topics
• Discussion
Question
What are the biggest pain points you have had with
hiring processes?
Answers: Hiring Pain Points
Waste:
The ugly truth about the recruiting funnel
Pulled out
Scared away
Did not sign
Really did
not fit
Hiring mistakes
Speed is essential
Bad treatment
makes for a bad
reputation
Candidates want
to get real insights
Lone hiring
decisions are
often bad
Hiring mistakes are expensive
à ~50-150k€ for a typical developer position
Salary
paid
Recruiting
expenses
On-
boarding
effort
Time lost
Cost of
hiring
mistake
Summary: How to convince your boss
Shared effort à less bottlenecks à speed-up
Multiple heads à multiple perspectives à improved hiring quality
Peer exposure à better insights (goes both ways)
Team participation à buy-in à superior onboarding
Agile methods à continuous improvement à hiring gets better and better
Team involvement is possible at every
stage of the hiring funnel!
Marketing Selection
Search
Pre-screening
Negotiation
Pre-
paration
Onboarding &
Probation
Period
Plannning
Exercise
Exercise: Team Member Selection Process
Organize
ØGroup by job position
ØCo-create a specific hiring process for
that position (15 min.)
ØPresent (3 min.)
Specifics
ØStart: Pre-screening / Search
ØEnd: Hiring decision
ØBe specific w.r.t. the position
ØMake sure the whole team and other
relevant stakeholders are really involved
ØMake sure it works from the candidate’s
perspective as well
ØYou know a thing or two about Agile /
Lean – use it ;)
Exercise Results
Agile teams are well-prepared to do
recruiting
What do you need for a good recruiting process?
Candidate’s perspective “Customer” focus
Daily alignment Daily
Overview and visualization Sprint Board
Continuous improvement Retrospectives / Inspect & Adapt
Scheduling Sprint-Planung
Understanding of job requirements E.g. from working agreements
Recruiting know-how that is what HR is for
Not just limited
to agile teams
Insights Agile Team Member Hiring
from the Trenches
Make hiring a team responsibility, but wait
patiently for voluntary action to emerge
Broad involvement in hiring has a learning
curve for people and organization.
Shu phase:
- Start with existing processes
- Strong moderation
- Master/Learner pairing
- Explicit training effort
Ha phase:
- Participants tinker with processes
- Relaxed moderation
Ri phase:
Never seen so far ;)
Use teams as focus groups for
recruiting channels and ads
The whole organization can do
personnel marketing
If you do Active Search, peer recruiting
works surprisingly well
Let the whole team define how to measure
a successful hire after 3 months in
From this you can derive…
Ø Search profile
Ø Selection criteria
Ø Onboarding plan
Consistency:
Shared Interview Guidelines
Frontend Coding: B
­ HTML/CSS
­ What are CSS selectors?
­ How do you impllement a responsive design?
­ JavaScript general
­ When would you recommend a SPA? When not?
­ SPA architecture (if senior)
­ How do I use a component within a component?
Backend Coding: C
Development Process: D
Motivation: B
Communication & Empathy: C
Shared „script“
Knowledge areas with grades
Topics to cover in all interviews
Shared repository of questions (living document)
Caution!
Interview is a
bidirectional
CONVERSATION
Properly define your decision
mechanisms to avoid wasting time
Pick a good Kanban board tool to
manage the hiring process
A Kanban board is the natural way to
manage the hiring process
Wait Invite
Pre-screen
Wait Hire
Reject
Contact
Naomi NagataJim Holden
Marco Inaros
Amos BurtonAlex Kamal
Clarissa Mao
Bobbie Draper
Fred Johnson
Make staffing priorities transparent for
the whole organization
Solve the Appointment chaos once
and for all with fixed slots
Outlook is your
friend
Ensure diversity of outcome by
diversity of interviewers Talk about
bias!
Everyone should get the chance to
assess a candidate
Do not hide salary expectations if
possible, so everyone gets the full picture
Self-organize the onboarding
Ensure feedback and fine-grained
control during the probation period
When there is no clear team, you can
still gamify participation
Where HR can help
Organization
ØPoint of contact for candidates
ØCoordination
ØModeration
ØProvide salary bandwidths
ØTemplates, tools, …
Experience
ØA team fills 1 to 3 positions per year
ØHR is involved in all positions à
much more experience
ØInterviewer coaching
ØEnsure quality (avoid a bad
reputation on Kununu & Glassdoor)
ØMarket overview, marketing
channels, …
Summary: Most important tricks
Prepare the team: understanding and skills
Define explicit success criteria together
Enable fast scheduling through fixed appointments
Inspect and adapt
Interactive Part Going Deep
Discussion
Deep Dive Groups
We form up to three groups to dive deeper into one topic. We share our insights
in the discussion afterwards. You have 10 minutes.
Possible topics are:
a) Real Insights: What can be done to provide the candidate with real insights?
b) Candidate Perspective: If you were a candidate, what would you really want
to talk about?
c) Trial Work: What is the best approach to trial work?
Deep Dive Outputs (1/2)
Deep Dive Outputs (2/2)
Discussion
Feedback welcome :)
@HagenSchendel
hschendel.com

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Agile Team Member Hiring_AAC2019

  • 1. Agile Team Member Hiring How team inclusion and self organization push recruiting to the next level Hagen Schendel Graz, 26.06.2019
  • 3. What is Agile Team Member Hiring? Hiring new team members in a way that… Ø…involves the whole team (+more) Ø…is more and more self-organized using Agile methods Ø…improves continuously and reduces “waste” of candidates Ø…focuses on a good candidate experience You Agile practitioners are well qualified to set up and moderate this!
  • 4. Agile Hiring Manifesto ;) Individuals and interactions over processes and tools Working new team members over comprehensive documentation Candidate involvement over contract negotiation Responding to change over following a (hiring) plan
  • 5. Lean Staff Build-up Hire, Measure, Learn
  • 6. Workshop Goals 1) See that it’s easy to apply Agile methods to hiring 2) Get an idea on the impact 3) Get some ideas on how to do it
  • 7. Workshop Agenda Intro (13:00) • Why? • Overview Exercise (13:15) • Co-create a hiring process • Bring your own job description Insights (13:45) • Agile Team Member Hiring from the Trenches Interactive Part (14:05) • Investigate specific topics • Discussion
  • 8. Question What are the biggest pain points you have had with hiring processes?
  • 10. Waste: The ugly truth about the recruiting funnel Pulled out Scared away Did not sign Really did not fit Hiring mistakes
  • 12. Bad treatment makes for a bad reputation
  • 13. Candidates want to get real insights
  • 15. Hiring mistakes are expensive à ~50-150k€ for a typical developer position Salary paid Recruiting expenses On- boarding effort Time lost Cost of hiring mistake
  • 16. Summary: How to convince your boss Shared effort à less bottlenecks à speed-up Multiple heads à multiple perspectives à improved hiring quality Peer exposure à better insights (goes both ways) Team participation à buy-in à superior onboarding Agile methods à continuous improvement à hiring gets better and better
  • 17. Team involvement is possible at every stage of the hiring funnel! Marketing Selection Search Pre-screening Negotiation Pre- paration Onboarding & Probation Period Plannning Exercise
  • 18. Exercise: Team Member Selection Process Organize ØGroup by job position ØCo-create a specific hiring process for that position (15 min.) ØPresent (3 min.) Specifics ØStart: Pre-screening / Search ØEnd: Hiring decision ØBe specific w.r.t. the position ØMake sure the whole team and other relevant stakeholders are really involved ØMake sure it works from the candidate’s perspective as well ØYou know a thing or two about Agile / Lean – use it ;)
  • 20. Agile teams are well-prepared to do recruiting What do you need for a good recruiting process? Candidate’s perspective “Customer” focus Daily alignment Daily Overview and visualization Sprint Board Continuous improvement Retrospectives / Inspect & Adapt Scheduling Sprint-Planung Understanding of job requirements E.g. from working agreements Recruiting know-how that is what HR is for Not just limited to agile teams
  • 21. Insights Agile Team Member Hiring from the Trenches
  • 22. Make hiring a team responsibility, but wait patiently for voluntary action to emerge
  • 23. Broad involvement in hiring has a learning curve for people and organization. Shu phase: - Start with existing processes - Strong moderation - Master/Learner pairing - Explicit training effort Ha phase: - Participants tinker with processes - Relaxed moderation Ri phase: Never seen so far ;)
  • 24. Use teams as focus groups for recruiting channels and ads
  • 25. The whole organization can do personnel marketing
  • 26. If you do Active Search, peer recruiting works surprisingly well
  • 27. Let the whole team define how to measure a successful hire after 3 months in From this you can derive… Ø Search profile Ø Selection criteria Ø Onboarding plan
  • 28. Consistency: Shared Interview Guidelines Frontend Coding: B ­ HTML/CSS ­ What are CSS selectors? ­ How do you impllement a responsive design? ­ JavaScript general ­ When would you recommend a SPA? When not? ­ SPA architecture (if senior) ­ How do I use a component within a component? Backend Coding: C Development Process: D Motivation: B Communication & Empathy: C Shared „script“ Knowledge areas with grades Topics to cover in all interviews Shared repository of questions (living document) Caution! Interview is a bidirectional CONVERSATION
  • 29. Properly define your decision mechanisms to avoid wasting time
  • 30. Pick a good Kanban board tool to manage the hiring process
  • 31. A Kanban board is the natural way to manage the hiring process Wait Invite Pre-screen Wait Hire Reject Contact Naomi NagataJim Holden Marco Inaros Amos BurtonAlex Kamal Clarissa Mao Bobbie Draper Fred Johnson
  • 32. Make staffing priorities transparent for the whole organization
  • 33. Solve the Appointment chaos once and for all with fixed slots Outlook is your friend
  • 34. Ensure diversity of outcome by diversity of interviewers Talk about bias!
  • 35. Everyone should get the chance to assess a candidate
  • 36. Do not hide salary expectations if possible, so everyone gets the full picture
  • 38. Ensure feedback and fine-grained control during the probation period
  • 39. When there is no clear team, you can still gamify participation
  • 40. Where HR can help Organization ØPoint of contact for candidates ØCoordination ØModeration ØProvide salary bandwidths ØTemplates, tools, … Experience ØA team fills 1 to 3 positions per year ØHR is involved in all positions à much more experience ØInterviewer coaching ØEnsure quality (avoid a bad reputation on Kununu & Glassdoor) ØMarket overview, marketing channels, …
  • 41. Summary: Most important tricks Prepare the team: understanding and skills Define explicit success criteria together Enable fast scheduling through fixed appointments Inspect and adapt
  • 42. Interactive Part Going Deep Discussion
  • 43. Deep Dive Groups We form up to three groups to dive deeper into one topic. We share our insights in the discussion afterwards. You have 10 minutes. Possible topics are: a) Real Insights: What can be done to provide the candidate with real insights? b) Candidate Perspective: If you were a candidate, what would you really want to talk about? c) Trial Work: What is the best approach to trial work?