SlideShare a Scribd company logo
1 of 19
4 Types of Prospects Who
Don’t BUY
(...and How To SELL Each One Of Them.)
by Joey Barker
Co-Founder of unfunnel.com
Creater of “The Engine”
3 types of visitors to your website…
1. Instant buyers
2. Instant non-buyers
3. The INACTIVES
INACTIVES are people who can buy,
should buy, but for some reason,
haven’t bought yet.
Introducing The “INACTIVES”
Calls-to-Action
Landing Pages
Forms
Contacts
CONVERT
Visitor
or
Lead
Customer
1 THE APATHETIC
OBJECTIONS:
● "Does this really matter to me?”
● “Do I really need this?"
The REAL reason they feel this way is
because they don't understand
what you're offering and how it
could help them.
YOUR JOB = SHOW THEM
THE APATHETIC
2 THE CYNIC
OBJECTIONS:
● "Who TF are you?”
● “Why should I trust you?"
Cynics have trust problems.
They also may not be familiar with
your products and services.
YOUR JOB = BUILD TRUST
THE CYNIC
3 THE INSECURE
OBJECTIONS:
● “Am I the type of person for this?”
● “Can this benefit MY COMPANY?”
The INSECURE’s biggest barrier to
buying is themselves. Whereas THE
CYNIC questions you, the worrier
questions themselves.
YOUR JOB = OVERCOME FEAR
THE INSECURE
4 THE DRAGGER
Their biggest barrier is, as you might
have guessed, procrastination.
They “drag on and on” with decisions
and delay MOST OR ALL of the
important decisions they face in life…
Your job = Give a reason to act now
(instead of later)
THE DRAGGER
Now, Here’s What I Want You
To Do Next...
I WANT YOU TO GET SPECIFIC.
…and it’s NOT about
being salesy.
It’s about “tweaking”
your message so they
understand your
product and services.
There are ways to
overcome the
objections each type
of INACTIVE persona
has with you...
1. What are the EXACT concerns
INACTIVES say about you?
2. Write them down (next page)
3. Write down the exact things you
think they’re saying verbatim…
BUT FIRST… GET SPECIFIC.
OBJECTIONS
LISTENING
RETHINK
SOLUTIONS
APATHETIC CYNIC INSECURE DRAGGER
Objection #1
Objection #2
Objection #3
Objection #4
Objection #5
The “ACID” Conversion Model
OBJECTION
• Non-Buyer: Trust
Now You Know Their Concerns…
SOLUTION
• Buyer: Case Studies
APATHETIC CYNIC INSECURE DRAGGER
Campaign #1
Campaign #2
Campaign #3
The “ACID” Conversion Model (pt 2)
The average company that blogs and
offers by objection will generate:
• 55% more website visitors.
• 97% more inbound links.
• 434% more indexed pages.
SERIOUSLY. THIS WORKS.
Source: HubSpot
RESOURCES TO HELP...
Click to view or
download the
resource.
Free Templates in Members Area...
SPECIAL OFFER:
Try UNFUNNEL PRO it for ONLY $1 The First 30 Days!

More Related Content

More from unfunnel

YouTube Traffic Building Campaign Checklist - Gary Vaynerchuk
YouTube Traffic Building Campaign Checklist - Gary VaynerchukYouTube Traffic Building Campaign Checklist - Gary Vaynerchuk
YouTube Traffic Building Campaign Checklist - Gary Vaynerchukunfunnel
 
2018 Website Redesign Budget [Excel template]
2018 Website Redesign Budget [Excel template]2018 Website Redesign Budget [Excel template]
2018 Website Redesign Budget [Excel template]unfunnel
 
2018 Content Marketing Budget [Excel template]
2018 Content Marketing Budget [Excel template]2018 Content Marketing Budget [Excel template]
2018 Content Marketing Budget [Excel template]unfunnel
 
2018 Product Launch Marketing Budget [Excel template]
2018 Product Launch Marketing Budget [Excel template]2018 Product Launch Marketing Budget [Excel template]
2018 Product Launch Marketing Budget [Excel template]unfunnel
 
The Ultimate Niche Market Research Blueprint for 2018
The Ultimate Niche Market Research Blueprint for 2018The Ultimate Niche Market Research Blueprint for 2018
The Ultimate Niche Market Research Blueprint for 2018unfunnel
 
2018 Product Launch Campaign Planner Template [Excel Template]
2018 Product Launch Campaign Planner Template [Excel Template]2018 Product Launch Campaign Planner Template [Excel Template]
2018 Product Launch Campaign Planner Template [Excel Template]unfunnel
 
2016 Marketing Blog Post Template
2016 Marketing Blog Post Template2016 Marketing Blog Post Template
2016 Marketing Blog Post Templateunfunnel
 
Talk Tracks Selling System - 2016 Workbook
Talk Tracks Selling System - 2016 WorkbookTalk Tracks Selling System - 2016 Workbook
Talk Tracks Selling System - 2016 Workbookunfunnel
 
2016 Facebook Advertising Dashboard Template
2016 Facebook Advertising Dashboard Template2016 Facebook Advertising Dashboard Template
2016 Facebook Advertising Dashboard Templateunfunnel
 
Customer Avatar Worksheet [Ebook + Template]
Customer Avatar Worksheet [Ebook + Template]Customer Avatar Worksheet [Ebook + Template]
Customer Avatar Worksheet [Ebook + Template]unfunnel
 
Affiliate Marketing Dashboard Template
Affiliate Marketing Dashboard TemplateAffiliate Marketing Dashboard Template
Affiliate Marketing Dashboard Templateunfunnel
 
7 minute social media marketing audit
7 minute social media marketing audit7 minute social media marketing audit
7 minute social media marketing auditunfunnel
 
Monthly digital marketing report (free template)
Monthly digital marketing report (free template)Monthly digital marketing report (free template)
Monthly digital marketing report (free template)unfunnel
 
Social Media Auditing - Free Excel Worksheet
Social Media Auditing - Free Excel WorksheetSocial Media Auditing - Free Excel Worksheet
Social Media Auditing - Free Excel Worksheetunfunnel
 
THE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNS
THE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNSTHE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNS
THE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNSunfunnel
 
SOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADS
SOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADSSOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADS
SOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADSunfunnel
 
The Ultimate List of Press Contacts
The Ultimate List of Press ContactsThe Ultimate List of Press Contacts
The Ultimate List of Press Contactsunfunnel
 
Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]
Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]
Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]unfunnel
 
Buyer keywords SEO cheatsheet
Buyer keywords SEO cheatsheetBuyer keywords SEO cheatsheet
Buyer keywords SEO cheatsheetunfunnel
 
Agile Promo Packages 2015
Agile Promo Packages 2015Agile Promo Packages 2015
Agile Promo Packages 2015unfunnel
 

More from unfunnel (20)

YouTube Traffic Building Campaign Checklist - Gary Vaynerchuk
YouTube Traffic Building Campaign Checklist - Gary VaynerchukYouTube Traffic Building Campaign Checklist - Gary Vaynerchuk
YouTube Traffic Building Campaign Checklist - Gary Vaynerchuk
 
2018 Website Redesign Budget [Excel template]
2018 Website Redesign Budget [Excel template]2018 Website Redesign Budget [Excel template]
2018 Website Redesign Budget [Excel template]
 
2018 Content Marketing Budget [Excel template]
2018 Content Marketing Budget [Excel template]2018 Content Marketing Budget [Excel template]
2018 Content Marketing Budget [Excel template]
 
2018 Product Launch Marketing Budget [Excel template]
2018 Product Launch Marketing Budget [Excel template]2018 Product Launch Marketing Budget [Excel template]
2018 Product Launch Marketing Budget [Excel template]
 
The Ultimate Niche Market Research Blueprint for 2018
The Ultimate Niche Market Research Blueprint for 2018The Ultimate Niche Market Research Blueprint for 2018
The Ultimate Niche Market Research Blueprint for 2018
 
2018 Product Launch Campaign Planner Template [Excel Template]
2018 Product Launch Campaign Planner Template [Excel Template]2018 Product Launch Campaign Planner Template [Excel Template]
2018 Product Launch Campaign Planner Template [Excel Template]
 
2016 Marketing Blog Post Template
2016 Marketing Blog Post Template2016 Marketing Blog Post Template
2016 Marketing Blog Post Template
 
Talk Tracks Selling System - 2016 Workbook
Talk Tracks Selling System - 2016 WorkbookTalk Tracks Selling System - 2016 Workbook
Talk Tracks Selling System - 2016 Workbook
 
2016 Facebook Advertising Dashboard Template
2016 Facebook Advertising Dashboard Template2016 Facebook Advertising Dashboard Template
2016 Facebook Advertising Dashboard Template
 
Customer Avatar Worksheet [Ebook + Template]
Customer Avatar Worksheet [Ebook + Template]Customer Avatar Worksheet [Ebook + Template]
Customer Avatar Worksheet [Ebook + Template]
 
Affiliate Marketing Dashboard Template
Affiliate Marketing Dashboard TemplateAffiliate Marketing Dashboard Template
Affiliate Marketing Dashboard Template
 
7 minute social media marketing audit
7 minute social media marketing audit7 minute social media marketing audit
7 minute social media marketing audit
 
Monthly digital marketing report (free template)
Monthly digital marketing report (free template)Monthly digital marketing report (free template)
Monthly digital marketing report (free template)
 
Social Media Auditing - Free Excel Worksheet
Social Media Auditing - Free Excel WorksheetSocial Media Auditing - Free Excel Worksheet
Social Media Auditing - Free Excel Worksheet
 
THE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNS
THE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNSTHE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNS
THE SCIENCE BEHIND EFFECTIVE FACEBOOK AD CAMPAIGNS
 
SOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADS
SOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADSSOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADS
SOCIAL PROSPECTING WORKBOOK: HOW TO USE SOCIAL MEDIA TO FIND NEW LEADS
 
The Ultimate List of Press Contacts
The Ultimate List of Press ContactsThe Ultimate List of Press Contacts
The Ultimate List of Press Contacts
 
Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]
Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]
Inbound Selling Machine [How to Use Hubspot to Create An Invisible Sales Funnel]
 
Buyer keywords SEO cheatsheet
Buyer keywords SEO cheatsheetBuyer keywords SEO cheatsheet
Buyer keywords SEO cheatsheet
 
Agile Promo Packages 2015
Agile Promo Packages 2015Agile Promo Packages 2015
Agile Promo Packages 2015
 

Recently uploaded

Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15SearchNorwich
 
The Rise of Virtual Influencers: A New Era in Social Media Marketing.pptx
The Rise of Virtual Influencers: A New Era in Social Media Marketing.pptxThe Rise of Virtual Influencers: A New Era in Social Media Marketing.pptx
The Rise of Virtual Influencers: A New Era in Social Media Marketing.pptxChelsiaD
 
Google 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
Google 3rd-Party Cookie Deprecation [Update] + 5 Best StrategiesGoogle 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
Google 3rd-Party Cookie Deprecation [Update] + 5 Best StrategiesSearch Engine Journal
 
Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...Benjamin Szturmaj
 
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessBrighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessVarn
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationtbatkhuu1
 
Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.DanielaQuiroz63
 
Unraveling the Mystery of Roanoke Colony: What Really Happened?
Unraveling the Mystery of Roanoke Colony: What Really Happened?Unraveling the Mystery of Roanoke Colony: What Really Happened?
Unraveling the Mystery of Roanoke Colony: What Really Happened?elizabethella096
 
Uncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsUncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsVWO
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceDamien ROBERT
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...ChesterYang6
 
Factors-Influencing-Branding-Strategies.pptx
Factors-Influencing-Branding-Strategies.pptxFactors-Influencing-Branding-Strategies.pptx
Factors-Influencing-Branding-Strategies.pptxVikasTiwari846641
 

Recently uploaded (20)

Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
 
The Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison KaltmanThe Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison Kaltman
 
The Rise of Virtual Influencers: A New Era in Social Media Marketing.pptx
The Rise of Virtual Influencers: A New Era in Social Media Marketing.pptxThe Rise of Virtual Influencers: A New Era in Social Media Marketing.pptx
The Rise of Virtual Influencers: A New Era in Social Media Marketing.pptx
 
Foundation First - Why Your Website and Content Matters - David Pisarek
Foundation First - Why Your Website and Content Matters - David PisarekFoundation First - Why Your Website and Content Matters - David Pisarek
Foundation First - Why Your Website and Content Matters - David Pisarek
 
Google 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
Google 3rd-Party Cookie Deprecation [Update] + 5 Best StrategiesGoogle 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
Google 3rd-Party Cookie Deprecation [Update] + 5 Best Strategies
 
No Cookies No Problem - Steve Krull, Be Found Online
No Cookies No Problem - Steve Krull, Be Found OnlineNo Cookies No Problem - Steve Krull, Be Found Online
No Cookies No Problem - Steve Krull, Be Found Online
 
Social Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdfSocial Samosa Guidebook for SAMMIES 2024.pdf
Social Samosa Guidebook for SAMMIES 2024.pdf
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
 
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessBrighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
 
How to Create a Social Media Plan Like a Pro - Jordan Scheltgen
How to Create a Social Media Plan Like a Pro - Jordan ScheltgenHow to Create a Social Media Plan Like a Pro - Jordan Scheltgen
How to Create a Social Media Plan Like a Pro - Jordan Scheltgen
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentation
 
Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.
 
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
 
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
 
Unraveling the Mystery of Roanoke Colony: What Really Happened?
Unraveling the Mystery of Roanoke Colony: What Really Happened?Unraveling the Mystery of Roanoke Colony: What Really Happened?
Unraveling the Mystery of Roanoke Colony: What Really Happened?
 
Uncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsUncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 Reports
 
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose GuirgisCreator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
 
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
Netflix Ads The Game Changer in Video Ads – Who Needs YouTube.pptx (Chester Y...
 
Factors-Influencing-Branding-Strategies.pptx
Factors-Influencing-Branding-Strategies.pptxFactors-Influencing-Branding-Strategies.pptx
Factors-Influencing-Branding-Strategies.pptx
 

The 4 Types of NON-BUYER Persona (and How to Convert Each One)

  • 1. 4 Types of Prospects Who Don’t BUY (...and How To SELL Each One Of Them.) by Joey Barker Co-Founder of unfunnel.com Creater of “The Engine”
  • 2. 3 types of visitors to your website… 1. Instant buyers 2. Instant non-buyers 3. The INACTIVES INACTIVES are people who can buy, should buy, but for some reason, haven’t bought yet. Introducing The “INACTIVES” Calls-to-Action Landing Pages Forms Contacts CONVERT Visitor or Lead Customer
  • 4. OBJECTIONS: ● "Does this really matter to me?” ● “Do I really need this?" The REAL reason they feel this way is because they don't understand what you're offering and how it could help them. YOUR JOB = SHOW THEM THE APATHETIC
  • 6. OBJECTIONS: ● "Who TF are you?” ● “Why should I trust you?" Cynics have trust problems. They also may not be familiar with your products and services. YOUR JOB = BUILD TRUST THE CYNIC
  • 8. OBJECTIONS: ● “Am I the type of person for this?” ● “Can this benefit MY COMPANY?” The INSECURE’s biggest barrier to buying is themselves. Whereas THE CYNIC questions you, the worrier questions themselves. YOUR JOB = OVERCOME FEAR THE INSECURE
  • 10. Their biggest barrier is, as you might have guessed, procrastination. They “drag on and on” with decisions and delay MOST OR ALL of the important decisions they face in life… Your job = Give a reason to act now (instead of later) THE DRAGGER
  • 11. Now, Here’s What I Want You To Do Next...
  • 12. I WANT YOU TO GET SPECIFIC. …and it’s NOT about being salesy. It’s about “tweaking” your message so they understand your product and services. There are ways to overcome the objections each type of INACTIVE persona has with you...
  • 13. 1. What are the EXACT concerns INACTIVES say about you? 2. Write them down (next page) 3. Write down the exact things you think they’re saying verbatim… BUT FIRST… GET SPECIFIC. OBJECTIONS LISTENING RETHINK SOLUTIONS
  • 14. APATHETIC CYNIC INSECURE DRAGGER Objection #1 Objection #2 Objection #3 Objection #4 Objection #5 The “ACID” Conversion Model
  • 15. OBJECTION • Non-Buyer: Trust Now You Know Their Concerns… SOLUTION • Buyer: Case Studies
  • 16. APATHETIC CYNIC INSECURE DRAGGER Campaign #1 Campaign #2 Campaign #3 The “ACID” Conversion Model (pt 2)
  • 17. The average company that blogs and offers by objection will generate: • 55% more website visitors. • 97% more inbound links. • 434% more indexed pages. SERIOUSLY. THIS WORKS. Source: HubSpot
  • 18. RESOURCES TO HELP... Click to view or download the resource.
  • 19. Free Templates in Members Area... SPECIAL OFFER: Try UNFUNNEL PRO it for ONLY $1 The First 30 Days!