Agung Nugroho

Indonesia Indonesia

Supervisor at PT Bank Central Asia Tbk

Finance / Banking / Insurance

HALO BCA - A G U N G - Internal auditor halo bca Experience & acievement : Contact Center Agent Regular Customer @HaloBCA 2009-2011 Contact Center Agent Priority Customer @HaloBCA 2011-2012 Team Leader Priority HaloBCA 2012-2013 HaloBCA Operational Watch Auditor @HaloBCA 2013-present Great Achivement : Best Team Leader 2012 Priority Banking Service HaloBCA Best Team Smart HaloBCA (2012-2013) 12x NAG Team Rank#1 Gold medal Contact center world (Asia Pacific) 2016 IT Support Professional Rank#1 Gold medal Contact center world (In the world) Las Vegas, 2016 IT Support Professional Rank#1 Gold medal Contact center world (Asia Pacific) 2017 Best Support WFM Platinum medal The Best...