Ajay Kumar Mishra has over 22 years of experience in finance, accounting, and business process outsourcing. He currently manages operations and a team of 100 employees for a $2 million client. Previously, he has held roles with increasing responsibility at various companies, managing teams, finance functions, and transitioning new business. He has expertise in areas such as accounting, reporting, budgeting, and process improvement.

1. AJAY KUMAR MISHRA
E-Mail: mishraakm@yahoo.com, Mobile: +91 9822532243
Working as Management professional with 22 years of experience in Accounting, Reporting, Consolidation,
Financial Planning & Analysis, Commercial, Budgeting, Forecasting, Variance analysis and BPO Financial
Service Sector (Specifically Strong understanding of F&A processes & domain)
Professional Summary
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 Managing and providing direction to approximately 100 employee
supporting across geographies and various lines of business like Finance
& Accounting
 Managed HRO & IT support operations.
 Significant exposure in various aspects of financial management Process
management, Customer Interaction, KPI’s & SLA Management.
 Demonstrative excellence in identifying opportunity, planning,
transitioning and managing several successful Projects. Till now have
managed 4 projects and closely work with transition team.
 Client Relationship Management
PROFESSIONAL SNAPSHOT
Wipro Ltd, Pune Dec’15-Till now
(Wipro BPS is a global leader in providing next generation business process services to global enterprises)
(Joined as Associate Vice president and responsible for managing Finance operation)
Currently Managing operations for a $2 million account across multiple international location a team size of 100+.
The Major Job responsibilities are:
a) Responsible for Service delivery providing operations support to a global client based out of Europe.
b) Managing vendor relationship who is also responsible for day to day delivery along with Wipro.
c) Responsible for meeting the revenue/ margin targets along with indentifying the future potential area to
build a revenue growth.
d) Responsible for F&A service delivery across Accounts Payable, Accounts Receivable, Revenue Accounting,
Fixed assets, treasury, Branch accounting, reporting, consolidation, Budgeting and forecasting.
Specialized in Record to Report process & Month end Reporting.
e) Being strong understanding of Finance operation, regularly coach and support team as a
mentor to enhance their skill. Also groom them to manage high end process.
f) Working on new transition and coordinating with transition team for right skilling, recruitment &
infrastructure requirements to set up a target delivery team.
g) Building strong quality framework to ensure proper quality control, assurance and improvement
is in place. Delivering business value to the clients through transformation & continuous improvements.
h) Work closely with Pre sales team and provide input to solution design team from delivery and operation
prospective
Infosys BPO Ltd, Pune Oct ’11-Nov 15
(Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited is an end-to-end outsourcing
services provider and having offices across the globe)
(Joined as Sr.Manager –Finance and promoted and designated as Lead - Client Operations & Services)
Managed operations account across multiple international location. The Major Job responsibilities were:
Accounting, Reporting,
Consolidation, Financial
Planning, Reporting &
Analysis and Commercial,
FNA Operations
People and Customer
Relationship Management
Process & Project
Management
Training/ Skill Development

2. a) Own the Global Service delivery providing operations support to the client across Europe, USA & India
b) Drive organizational results with respect to Business growth and meeting the revenue and margin targets
along with potential revenue growth.
c) Ensure noise free Service Delivery across three horizontals-Finance & Accounts, HRO & IT Support
d) Managed F&A service delivery across multiple processes including Accounts Payable, Accounts Receivable,
Revenue Accounting ,Fixed assets ,treasury & Month end Reporting including drawing up monthly financial
reports.
e) Was responsible & guiding team for intense activity like Working capital management, Tracking DSO, AR
follow up, Cash Flow analysis, Budgeting & forecasting .
f) HRO Delivery including End to End Payroll processing , Core HR & Helpdesk
g) Deliver value through Standardization initiatives, Best Practice sharing and F&A key automation solutions
h) Deliver business value to the clients through continuous improvements
Maersk Global Service Centre (India) Pvt Ltd, Pune Sep’04-Oct’11
(Joined P&O Nedlloyd IT Services Pvt Ltd later P&O Nedlloyd was acquired by Maersk a worldwide shipping company and having
captive data processing unit located at Pune)
(Joined as Asst Manager, rose to Asst. General Manager Finance)
Was responsible for the delivery of finance operation and handling a team of 100+ people who were responsible
for managing End to End accounting & finance process across Eurpoe, Africa ,NAM & Asia. Apart from this I was
also responsible for developing new business and transitioning those. Managed various facets such as:
Operation Management
 Setting up a team to ensure day to day deliveries are met without any hitches.
 Worked closely with all the Stakeholders in designing growth strategy for the organization.
 Regular governance with client on performance management to ensure team is on top of day to day
operation and meeting client requirements.
 Guiding & mentoring team on all aspect of day to day activity
 Managed & guided team on various activity of FNA operations includes Accounts Payable, Accounts
Receivable, General ledger, Month End activity ,Fixed Asset Management ,Budgeting & Forecasting ,MIS,
Reporting / controlling , KPI reporting, Hyperion reporting and Forecast & budgeting.
 Managed a MIS team who were reporting the financial results for group CFO and regional CFO’s
 Driving six sigma tools to improve process efficiencies.
Transition Management:
 Migration: Was responsible for high profile Global migration which includes end to end migration of
finance activities i.e. from creation of master data to Financial Reporting ( HFM reporting , Hyperion
reporting & controlling ). Visiting Various part of the Maersk office across the globe and carried out
Opportunity assessment to identity new business growth for FNA . I was also responsible for finalization of
transition plan, Recruitment of staff, training staff, work shadowing at location, KPI’ finalization, SOP
creation, stabilization of activity & handling day to day activity.
CUMMINS INDIA LIMITED, Pune Mar’02-Aug’04
(Cummins a USA based company having operation in India know as CIL with its H.O. located at Pune is one of the
leading companies manufacturing diesel engines for power generation, automobile and various industrial applications.
Worked in the power Solutions Division which provides DG sets to customers under various finance schemes such as
BOOT, BOO, BFOM. Power Solutions Division also provides DG sets on rental basis and provides Consultancy to industries
to optimize their power generation and power consumption activities)
(Joined as Manager Finance, moved as Commercial Manager )
The job responsibilities were:
a) Account Receivables management from Sales to collection and maintaining the DSO under control.
b) Contract Costing & Pricing.
c) Indirect tax and planning.
d) Supervision of day to day Financial & Commercial operations of the division.
e) Finalization of financial Statements and liaison with Statutory and tax auditors.
f) Capital Budgeting process includes Cash flow & other financial analysis including working of IRR and other
financial indicators for capital expenditure proposals.

3. g) Preparation of Budgets.
h) Supported Back-end service like Risk management (contract and Insurance ), legal, Purchase & IT
requirement
i) Responsible for the compliance of Sarbanes Oxley Act process for the division.
S.C. JOHNSON CONSUMER PRODUCTS PVT LTD, Pune Mar’99-Feb’02
(Earlier know as Lever Johnson (Consumer products) Ltd, A JV between Hindustan Lever ltd. and S.C.Johnson &
Sons inc. USA. S.C.Johnson has its global Presence in the business of household insecticides, floor cleaner & air
care)
(Joined as Account assistant, rose to Commercial officer)
The Job responsibilities were:
a) Maintenance & supervision of Books of Accounts, Payroll Management
b) Preparation of financial statement including monthly preparation of Product wise Profit & Loss account
and reporting to patners.
c) Providing MIS on Sales, Production, Dispatch, Stock, and Advertisement & Promotion.
d) End to end Sales & receivables process
e) Supply chain management particularly related to Production, Dispatch & Stock.
f) Direct & Indirect taxation.
MAKAN DEVELOPERS INDIA ‘P’ LTD , Patna Feb’96-july’98
(A construction company has its presence in building housing and commercial complex)
(Worked as Accounts Officer)
The job responsibilities were:
i) Responsible for all routine accounting, banking & site accounting up to finalization of financials.
j) Liasoning with statutory auditor and getting the statutory & tax audit done.
k) Banking, Cash flow & Payroll management .
l) Compliance with the entire statutory requirement.
m) Indirect Tax & withholding taxes.
SHIVALIK RASAYAN LIMITED, New Delhi May’92-Mar’95
(An Agro chemical manufacturing company located at New Delhi)
(worked as Accountant)
I was handling:
a) Routine accounting upto finalization of accounts of the company and co-ordination of statutory audit
b) Banking including Bills discounting, Bank guarantee, LC & FLC and submission of QIS & MIS to bank.
c) Preparation of cash flow & Monthly stock valuation.
d) Payroll, Indirect taxation, PF, & ESI.
e) Handled Legal Matters of the company.
f) Sales & receivables management
Achievements
 Successfully managed End-To-End Finance process migrations from Central Europe, NAM, SAA & Africa.
 Worked along with top Audit firm in designing the VAT & Service tax model for Cummins.
 Worked on Reducing Month end Cycle Time from 6 business days to 4 Business Days & a reduction of
FTEs from 53 to 28 FTEs (Efficiency gain of 48%)
 Key Contributor in the Business Strategy & Productivity Work streams on various process.
 Travel to Various part of Europe, Africa, US, China & Japan to identify the off-shoring opportunity.

4.  Harmonized Finance process across all the country for a client. Managed as a project and
delivered within five month.
Education background:
 Passed Intermediate examination of “ICWAI” in the year 1992.
 Passed Post graduate in commence in the year 1992.
 Passed Bachelor in commence in the year 1990
IT Skills
 Working knowledge of MS office, well versed with accounting package like Tally, MFGPRO, People soft,
IFS,CODA & ERP based accounting Package and SAP.
 Designed & worked from shifting manual ordering & invoicing System to oracle based ordering & invoicing
system.
Recognition
 Successfully completed week training on leadership development programme.
 Deputed for workshop for a month on cost reporting at London UK.
 Worked as one of the key member of Six Sigma Project on Receivables.
 Deputed to attend the a seminar to Copenhagen ( Denmark ) on invoice verification process in SAP
 Worked on various lean projects to bring in efficiency.
 Part of Leadership Development Workshop conducted by TATA Management Development Centre, Pune.
 Worked in designing and implementing Invoicing software at ERP platform for Cummins.
Key Strength
 Ability to deliver under pressure
 Willingness to share knowledge, to learn & team facilitator
 Efficient in building relationships.
 Team player with strong interpersonal skills.
 Positive Attitude and Good Grasping Power.
 Subject matter expert (Accounting ,Finance & MIS reporting).
 Proactive & Forward Thinker
Personal Details
 Date of Birth :December 17th, 1969
 Passport No : Z 2437639 ( Having valid visa for UK, Europe, Canada & USA)
 Marital Status : Married
 Languages Known : English, Hindi & Bengali
 Email Address : mishraakm@yahoo.com
POSTAL Address:
A-3, Flat no – 403
Lunkad Colonnade –II
Viman Nager
Pune- 411014
Mobile No: + 91 9822532243(P)
+ 91 8550939911 (O)
Signature: