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Akshay Poster VMware 2019

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Used Python and Selenium to automate DNS and Authentication server monitoring

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Akshay Poster VMware 2019

  1. 1. Automated Monitoring Systems Akshay Aravindan | Palo Alto Akshay Aravindan IT Department akshaya@vmware.com (510) 366 8442 Sergey Grigoryev Joe Lazzeroni Anish Kumar Will Stokes Chris Hopkins Benjamin Guzman Lakshmisha K P Shalini Gupta Acknowledgements 1. Current System 2. Importance 500 DNS and Authentication servers 400,000Requests fail hourly Background 3. Benefits of Automation 4. Program Flow Solution 5. Current vs Proposed System Current System – Reactive: After a problem is brought up, a solution is put in place Proposed System – Proactive: Before a problem is brought up, a solution is put in place 6. Reduce Failures, Reduce Downtime 7. Future Development - Use real-time data - Integrate HelpNow tickets - Allow site-specific searches - Changeable filters through portal Benefits Ticket is Opened •Faulty DNS or Authentication system reported IT Department •Ticket passed to appropriate team Root Cause Analysis •Problem with DNS or Authentication server identified Ticket is Closed •Issue is fixed Manual Automated Separate 500 Servers 15 Hours <1 Second Test Critical Servers 30 Hours 5 Minutes Solve Problem / Notify Owner 1 Hour 3 Minutes Updating Web Portal 2 Hours <1 Second Total 48 Hours = 6 Days 8 Minutes DNS Monitoring •Detect Malware •Detect DDOS Attacks Authentication Monitoring •Detect security breaches Contact

Used Python and Selenium to automate DNS and Authentication server monitoring

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