Describes Knowledge creation, management, preservation, sharing, integration, and use from a value-chain perspective (2004)

1. Knowledge Management: A Value-Chain Approach Albert Simard presented to Interdepartmental Knowledge Management Forum October 27, 2004

7. 531 assets; 211 responses

9. Intellectual Capital “ Intellectual capital is intellectual material … that can be put to use to create wealth.” Thomas Stewart Intellectual Capital (1997) Intellectual capital includes both tangible, material (explicit knowledge) and intangible knowledge in the minds of individuals (tacit knowledge)

13. Knowledge Creation Value Chain Knowledge creation is a precursor to everything else Information Management Decision-making Knowledge Management Data Management Acquisition Data Wisdom Information Knowledge Inputs sensing facts meaning understanding judgement

15. Knowledge Use Value Chain The value of knowledge is realized only when it is used for something Individual Opinion Compiled Targeted Recommend Reporter Analyst Advocate Author Marketer promote publish represent influence agenda

16. Plant Hardiness Zones Knowledge for Canadians (climate + elevation)

17. Knowledge for Practitioners Fire Monitoring, Mapping, and Modeling System

19. Knowledge Management Value Chain Higher-level KM goals generally have decreasing ranges of applicability Network Manager Executive Senior Manager Custodian Preservation Management Sharing Integration interface interoperability organization availability

20. Knowledge Management: Linking Past, Present, & Future Capture Archive Share Integrate Learn Adapt Past Present Future Infrastructure Content Processes People

21. Knowledge Management: A Definition Developing organizational capacity and processes to capture, preserve, share, and integrate data, information, and knowledge to support organizational goals, learning, and adaptation.

22. Knowledge Preservation Value Chain Preservation is the foundation of knowledge management Capture Maintain Organize Retrieve Store Librarian Systems Manager Codifier Provider access inventory map capacity continuity

23. Briefing Note Database

27. Knowledge Sharing Value Chain The value of a network is proportional to the square of the number of users conversation letters speaking publishing hoarding networking synergy Individual Groups Colleagues Community personal synergy dialogue evolution

30. Knowledge Integration Value Chain The whole is more than the sum of it’s parts Coordinator Analyst Creator Synthesizer Isolated Integrated Organized Whole structure element relationships system

31. Soils of Canada

32. Land Cover Natural Resources Canada Ressources naturelles Canada Canadian Forest Service Service canadien des for ê ts

33. Climate Change

34. Distribution of Black Spruce B) climate at 1.5 X CO 2 A) present climate 0 - 10% 11 - 20% 21 - 30% 31 - 40% 41 - 50% 51 - 60% 61 - 70% 71 - 80% 81 - 90% 91 - 100% X location of black spruce sites

35. “ Products are physical manifestations of knowledge, and their worth largely, if not entirely, depends on the value of the knowledge they embody.” Dorothy Leonard Wellsprings of Knowledge (1995) A final thought….