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What Do Middle Eastern Leaders Think about CSR
   Sustainability Advisory Group
   November 2009




CSR Summit: Opportunities for CSR in times of crisis   Page..1
What Do Middle Eastern Leaders Think about CSR?
                                                                                                    High-level results

  Sustainability Advisory Group conducted a cross-regional survey to capture executive attitudes towards CSR in the
  Middle East. Preliminary results of the survey were presented by Sustainability Advisory Group at the 6th CSR
  Summit in Dubai in late October. The full high-level results are presented in this document and further explored in an
  article published as part of our <think wider> series (forthcoming).

  For more information about the survey contact:

  Maria Sillanpaa
  +971 (0)50 719 4042
  maria@sustainabilityadvisory.net

  or

  Heidi Ryan
  +971 (0)50 849 3106
  heidi@sustainabilityadvisory.net




What Do Middle Eastern Leaders Think about CSR                      Page..2
What do regional leaders think?
Survey of leaders in the Middle
East regarding attitudes
towards and understanding of
CSR

106 respondents ranging from
UAE, KSA, Lebanon, Oman,
Palestine, Jordan and Qatar

Majority of respondents work
in CSR/Sustainability (22%)




 What Do Middle Eastern Leaders Think about CSR   Page..3
What do regional leaders think?
                               Our corporate social responsibility is...




What Do Middle Eastern Leaders Think about CSR         Page..4
What do regional leaders think?
                Business priorities in the current economic climate?




What Do Middle Eastern Leaders Think about CSR   Page..5
What do regional leaders think?
                                                 CSR can...?




What Do Middle Eastern Leaders Think about CSR            Page..6
What do regional leaders think?
     How important will following issues be to your business in next 10 years?




What Do Middle Eastern Leaders Think about CSR   Page..7
What do regional leaders think?
   How effectively are the following issues being addressed by your company?




What Do Middle Eastern Leaders Think about CSR   Page..8
What do regional leaders think?
          What CSR Management Processes are in place in your organisation?




What Do Middle Eastern Leaders Think about CSR   Page..9
What do regional leaders think?
                    Barriers to implementing CSR in your company?




What Do Middle Eastern Leaders Think about CSR   Page..10
What do regional leaders think?
How do you think that the importance of CSR has changed in light of the
                      current economic climate?




  What Do Middle Eastern Leaders Think about CSR   Page..11
What do regional leaders think?
How do you think that the importance of CSR has changed in light of the
                      current economic climate?
             “There has been little or no attention given to CSR due to the economic climate. That,
           coupled with the fact that CSR was always looked at as a promotional tool, has really lead
                                       to the failure of our approach to it.”

          “In the current challenging economic situation, CSR is crucially important:
  • We know that more and more investors decide whether or not to invest in a company based
                                     on sustainability criteria
   • Employee engagement is higher if employees know they are working for a company that
                      conducts its business in an ethical and sustainable way
     • More and more consumers are willing to pay a premium price for products that are
                                           sustainable”

         “The current economic crisis highlights the fact that there is a pressing need for a new
       business/economic model. Much of the business and political world remains in denial about
           this seeming somehow unable to equate a clear demonstration of cause and effect.”


  What Do Middle Eastern Leaders Think about CSR            Page..12
What do regional leaders think?
                   Is there anything else that you would like to add?

            “The construct of CSR is evolving in regional terms. A hybrid form combining old ways
           with an internationalised conception of CSR is being tested. The interest of certain class
           of companies in CSR communication might drive downstream efforts for better strategy
                                     and institutionalisation of structure.”


  “CSR needs to be an organizational culture and not just a department with some activities.”


            “I believe that elements of CSR are being undertaken by companies but they do not
                           recognise these either singularly or collectively as CSR.”


     “These are extremely exciting times for the region - and enlightening ones too - for those
     businesses that are really want to become better and more responsible organisations. It will
     take commitment for real change to filter through a business and all its associated parts, but
            with the right support, vision and motivation, real, enduring change will come.”


What Do Middle Eastern Leaders Think about CSR              Page..13
see further <think wider> do better
  www.sustainabilityadvisory.net
 info@sustainabilityadvisory.net

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Corporate Social Responsibility in the Middle East

  • 1. What Do Middle Eastern Leaders Think about CSR Sustainability Advisory Group November 2009 CSR Summit: Opportunities for CSR in times of crisis Page..1
  • 2. What Do Middle Eastern Leaders Think about CSR? High-level results Sustainability Advisory Group conducted a cross-regional survey to capture executive attitudes towards CSR in the Middle East. Preliminary results of the survey were presented by Sustainability Advisory Group at the 6th CSR Summit in Dubai in late October. The full high-level results are presented in this document and further explored in an article published as part of our <think wider> series (forthcoming). For more information about the survey contact: Maria Sillanpaa +971 (0)50 719 4042 maria@sustainabilityadvisory.net or Heidi Ryan +971 (0)50 849 3106 heidi@sustainabilityadvisory.net What Do Middle Eastern Leaders Think about CSR Page..2
  • 3. What do regional leaders think? Survey of leaders in the Middle East regarding attitudes towards and understanding of CSR 106 respondents ranging from UAE, KSA, Lebanon, Oman, Palestine, Jordan and Qatar Majority of respondents work in CSR/Sustainability (22%) What Do Middle Eastern Leaders Think about CSR Page..3
  • 4. What do regional leaders think? Our corporate social responsibility is... What Do Middle Eastern Leaders Think about CSR Page..4
  • 5. What do regional leaders think? Business priorities in the current economic climate? What Do Middle Eastern Leaders Think about CSR Page..5
  • 6. What do regional leaders think? CSR can...? What Do Middle Eastern Leaders Think about CSR Page..6
  • 7. What do regional leaders think? How important will following issues be to your business in next 10 years? What Do Middle Eastern Leaders Think about CSR Page..7
  • 8. What do regional leaders think? How effectively are the following issues being addressed by your company? What Do Middle Eastern Leaders Think about CSR Page..8
  • 9. What do regional leaders think? What CSR Management Processes are in place in your organisation? What Do Middle Eastern Leaders Think about CSR Page..9
  • 10. What do regional leaders think? Barriers to implementing CSR in your company? What Do Middle Eastern Leaders Think about CSR Page..10
  • 11. What do regional leaders think? How do you think that the importance of CSR has changed in light of the current economic climate? What Do Middle Eastern Leaders Think about CSR Page..11
  • 12. What do regional leaders think? How do you think that the importance of CSR has changed in light of the current economic climate? “There has been little or no attention given to CSR due to the economic climate. That, coupled with the fact that CSR was always looked at as a promotional tool, has really lead to the failure of our approach to it.” “In the current challenging economic situation, CSR is crucially important: • We know that more and more investors decide whether or not to invest in a company based on sustainability criteria • Employee engagement is higher if employees know they are working for a company that conducts its business in an ethical and sustainable way • More and more consumers are willing to pay a premium price for products that are sustainable” “The current economic crisis highlights the fact that there is a pressing need for a new business/economic model. Much of the business and political world remains in denial about this seeming somehow unable to equate a clear demonstration of cause and effect.” What Do Middle Eastern Leaders Think about CSR Page..12
  • 13. What do regional leaders think? Is there anything else that you would like to add? “The construct of CSR is evolving in regional terms. A hybrid form combining old ways with an internationalised conception of CSR is being tested. The interest of certain class of companies in CSR communication might drive downstream efforts for better strategy and institutionalisation of structure.” “CSR needs to be an organizational culture and not just a department with some activities.” “I believe that elements of CSR are being undertaken by companies but they do not recognise these either singularly or collectively as CSR.” “These are extremely exciting times for the region - and enlightening ones too - for those businesses that are really want to become better and more responsible organisations. It will take commitment for real change to filter through a business and all its associated parts, but with the right support, vision and motivation, real, enduring change will come.” What Do Middle Eastern Leaders Think about CSR Page..13
  • 14. see further <think wider> do better www.sustainabilityadvisory.net info@sustainabilityadvisory.net