Ali Khurshid Ahmed

Pakistan Pakistan

Head of Account Management - Carmudi.pk

Technology / Software / Internet

Led an account management team of fifteen resources across Pakistan for a start-up e-commerce venture. Key responsibilities include conversion of existing clients from free to paid subscriptions of Carmudi services, revenue collection, upselling, and client retention. Initiated the account management framework at Carmudi, and developed associated SOPs, global best practices and systems to establish account management as a new department at the company. Coordinated with regional and global teams to facilitate knowledge sharing of account management to ensure consistent practices across the Carmudi world.