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Achieving Agility with Control in Financial Services

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Agility is the number one goal for FS customers moving to AWS, but why is agility important and how can AWS help you achieve agility with control.  In this presentation we will tell you why FS customer choose AWS and how they achieve agility with the control that is required working in a regulated environment.

Published in: Technology

Achieving Agility with Control in Financial Services

  1. 1. Achieving agility with control in Financial Services RichardAinley – AWS Solutions Architect
  2. 2. Who is using AWS?
  3. 3. Capital Markets Asset Managers Broker-Dealers Clearing Agencies Exchange/Market Centers Financial Planners Investment Advisors Investment Banks Investment Managers Prime Brokerage Private Equity/Venture Capital Proprietary Trading Regulatory Agencies REITs Universal Banks Venture Capital Wealth Management Commercial Banking/Payments Banking Services Bitcoin Card Services Check Processing Collections Commercial Banks Consumer Credit Core Banking Platforms Credit Agencies Credit Unions Lending Loan Servicing Micro Finance Mobile Payments Payment Services Payments Platforms Retail Banks Industry Service Providers Analytics Platforms Anti-Money Laundering ATM Networks Capital Markets Infrastructure Data Management Solutions Financial Information Lending Technology Market Data Risk Management/Compliance Trading Technology Insurance Insurance Collections Life Insurance Property & Casual Reinsurance Trusted by FSI Across All Market Segments
  4. 4. Startup Customers Meerkat
  5. 5. Enterprise Customers
  6. 6. Why FS customers choose AWS
  7. 7. Trade CapEx for OpEx Low ongoing cost Global Reach S
  8. 8. Focus on Security & Enabling Compliance AWS provides the same, familiar approaches to security and compliance that companies have been using for decades – with increased visibility, control, and auditability. Visibility View your entire infrastructure with one click Deep insight with AWS CloudTrail Control You have sole authority on where data is stored Shared responsibility model Auditability 3rd party validation – certifications for workloads that matter
  9. 9. “Based on our experience, I believe that we can be even more secure in the AWS cloud than in our own data centers.” Tom Soderstrom, CTO, NASA JPL
  10. 10. The ForresterWave™is copyrightedbyForresterResearch, Inc. ForresterandForresterWave™are trademarks ofForresterResearch, Inc. The ForresterWave™is a graphicalrepresentationof Forrester's call ona market andis plotted using a detailedspreadsheet with exposed scores, weightings, and comments. Forresterdoes not endorse anyvendor, product, orservice depicted in the Forrester Wave. Information is based onbest available resources. Opinions reflect judgment at the time and are subject to change. The Forrester Wave™: Public Cloud Platform Service Providers' Security, Q4 2014
  11. 11. Trade CapEx for OpEx No need to guess capacity Trade CapEx for OpEx Low ongoing cost Global Reach S ?
  12. 12. St. James’s Place • FCA Regulated • FTSE 100 • 85% of Apps on AWS • Double capacity in peak tax season • Greater availability and reliability
  13. 13. E.g. Planning for Peak Tax Season Traffic January
  14. 14. Provisioned capacity January E.g. Planning for Peak Tax Season Traffic
  15. 15. 76% 24% Provisioned capacity January E.g. Planning for Peak Tax Season Traffic
  16. 16. E.g. Planning for Peak Tax Season Traffic NovemberJanuary
  17. 17. Focus on business Trade CapEx for OpEx No need to guess capacity Trade CapEx for OpEx Low ongoing cost Global Reach S ?
  18. 18. TECHNICAL & BUSINESS SUPPORT Account Management Support Prof essional Serv ices Solutions Architects Training & Certification Security & Pricing Reports Partner Ecosystem AWS MARKETPLACE Backup Big Data & HPC Business Apps Databases Dev elopment Industry Solutions Security MANAGEMEN T TOOLS Queuing Notifications Search Orchestration Email ENTERPRISE APPS Virtual Desktops Storage Gateway Sharing & Collaboration Email & Calendaring Directories HYBRID CLOUD MANAGEMEN T Backups Deployment Direct Connect Identity Federation Integrated Management SECURITY & MANAGEMEN T Virtual Private Networks Identity & Access Encry ption Key s Conf iguration Monitoring Dedicated INFRASTRUCTURE SERVICES Regions Av ailability Zones Compute Storage Databases SQL, NoSQL, Caching CDNNetworking PLATFORM SERVICES App Mobile & Web Front-end Functions Identity Data Store Real-time Development Containers Source Code Build Tools Deployment Dev Ops Mobile Sy nc Identity Push Notifications Mobile Analy tics Mobile Backend Analytics Data Warehousing Hadoop Streaming Data Pipelines Machine Learning
  19. 19. Deploy
  20. 20. http://aws.amazon.com/resources/analyst-reports/ Benchmarking Availability and Reliability in the Cloud: “Analysts found customers were able to reduce unplanned downtime by 32 percent and reduce planned downtime by 29 percent.”
  21. 21. RSA CIO cuts 75% costs + Improves agility and reliability http://www.cio.co.uk/news/cloud-computing/rsa-cio-cuts-75-from-costs-with-aws-3601262/
  22. 22. Speed and Agility
  23. 23. Speed, agility and innovation Focus on business Trade CapEx for OpEx No need to guess capacity Trade CapEx for OpEx Low ongoing cost Global Reach S ?
  24. 24. Speed and agility Infrastructure in minutes not weeks Number of Instances 1,000 Instance Type M3 Extra Large Availability Zone US-West-2b Launch aws. am azon.com/management console AWS: Infrastructure in Minutes Old World: Infrastructure in Weeks Add New Dev Environment Add New Prod Environment Add New Environmentin Japan Add 1,000 Servers Remove 1,000 Servers Deploy 1 PB Data Warehouse Shutdown 1 PB Data Warehouse
  25. 25. Speed and agility Infrastructure in minutes not weeks Evolving our network topology,scaling across the globe,and deploying new services are never more than a few actions away By using AWS,Simple can automate processes that once took months Our main corporate database system is now recoverable in under an hour, where previously it used to take us around 48 hours to recover from tape backup
  26. 26. On-Premises ExperimentInfrequently Failure is expensive Less Innovation ExperimentOften Fail quickly at a low cost More Innovation $ Millions Nearly $0 Speed and agility A culture of innovation
  27. 27. Why is agility important to FS? US Health Insurance Credit Bureaus
  28. 28. “Technology is transforming banking and innovation is one of Deutsche Bank’s core values. These labs will act as a bridge between start-ups and different parts of the Bank, enabling it to apply innovative technology to enhance service to clients and internal processes.” Henry Ritchotte Chief Operating Officer and Chief Digital Officer of Deutsche Bank https://www.db.com/medien/en/content/5060_5196.htm Why is agility important to FS?
  29. 29. Adopt a different perspective
  30. 30. “Our busiest branch in 2014 is the 7:01 from Reading to Paddington - over 167,000 of our customers use our Mobile Banking app between 7am and 8am on their commute to work every day. Over 2.1 million customers use our mobile app every week.” Ross McEwan CEO Royal Bank of Scotland http://www.bbc.com/news/business-your-money-26365616
  31. 31. What about deployment models?
  32. 32. CONTINUOUS DELIVERY SMALL, FREQUENT CHANGES
  33. 33. Cloud software development lifecycle MonitorProvisionDeployTestBuildCode AWS Elastic Beanstalk AWS OpsWorks CloudWatchCloudFormation AWS CodeDeploy AWS CodeCommit AWS CodePipeline
  34. 34. Automation and configuration management Declarative Approach to: – Provisioning – Configuration – Orchestration – Reporting Elastic Beanstalk CloudFormation OpsWorks
  35. 35. Continuous Integration / Continuous Delivery • Help prove code quality and function repeatedly with predefined results • Lots of options; self hosted, open source, closed source, and SaaS • Monitoring, testing, validation • Plugins
  36. 36. What is DevOps? « DevOps is the practice of operations and development engineers participating together in the entire service lifecycle, from design through the development process to production support » - theagileadmin.com
  37. 37. 11.6s Average time between deployments (weekday) 1,079 Max number of deployments in a single hour (or approx every 3 seconds)10,000 Average number of instances simultaneously receiving a deployment Taking our own medicine : the ‘amazon.com’ case DevOps Set up small teams Each team is truly cross- functional ProductOwner, Developer, Tester, Operations, BA / QA A software development method that stresses collaboration and integration between Development & Operations, often using Agile techniques such as Scrum& Kanban Code Build Test Deploy Provision Monitor
  38. 38. Change.ppt • People • Process • Technology
  39. 39. People & Teams Small teams Cross functionalPurpose OwnershipAutonomy Trust Technical freedom Strong technically Ability to learn
  40. 40. Process Budget & Capacity Mgt Old vs NewIT Operations Team self service
  41. 41. Process Deployments NOC Coordinating Teams: - Development - Deployment - Release - Operations Old vs New
  42. 42. Technology Automate Infrastructure as code Test everythingVisibility through tooling Measure & monitor everything
  43. 43. Process Security Operational function Governance function Old vs New
  44. 44. Agility vs Control
  45. 45. Goal: Agility + Control
  46. 46. Agility vs Control Central Services Team Enforces Governance & Policy AWS
  47. 47. Agility vs Control Central Services Enforces Governance & Policy AWS Infrastructure Request Team
  48. 48. Agility vs Control Central Services Enforces Governance & Policy AWS Infrastructure Request Team
  49. 49. Agility + Control Central Services AWS Policy, tools BestPractices Infrastructure RequestMonitoring Team
  50. 50. Visibility, Auditability, Control
  51. 51. Focus on Security & Enabling Compliance “Based on our experience,I believe that we can be even more secure in the AWS cloud than in our own data centers.” – Tom Soderstrom,CTO,NASA JPL AWS provides the same, familiar approaches to security and compliance that companies have been using for decades – with increased visibility, control, and auditability. Visibility View your entire infrastructure with one click Deep insight with AWS CloudTrail Control You have sole authority on where data is stored Shared responsibility model Auditability 3rd party validation – certifications for workloads that matter
  52. 52. VISIBILITY HOW OFTEN DO YOU MAP YOUR NETWORK? WHAT’S IN YOUR ENVIRONMENT RIGHT NOW?
  53. 53. Cloud Computing
  54. 54. You are making API calls... On a growing setof services around the world… AWS CloudTrail is continuously recording API calls… And delivering log files to you AWS CLOUDTRAIL Redshift AWS CloudFormation AWS Elastic Beanstalk
  55. 55. AUDITABILITY
  56. 56. Continuous ChangeRecordingChanging Resources AWSConfig History Stream Snapshot (ex. 2014-11-05) AWS Config
  57. 57. AWS Config Use Cases Security Analysis Audit Compliance Change Management Troubleshooting
  58. 58. CONTROL
  59. 59. First class security and compliance starts (but doesn’t end!) with encryption Automatic encryption with managed keys Bring your own keys Dedicated hardware security modules
  60. 60. AWS Foundation Services Compute Storage Database Networking AWS Global Infrastructure Regions Availability Zones Edge Locations Client-side Data Encryption Server-sideData Encryption Network Traffic Protection Platform,Applications,Identity& Access Management OperatingSystem, Network, & Firewall Configuration Customer applications & contentCustomers Security & compliance is a shared responsibility Customers have their choice of security configurations IN the Cloud AWS is responsible for the security OF the Cloud
  61. 61. LONDON

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