6. Voice & Text
“Chatbots”
Powers
Alexa
Voice interactions
on mobile, web
& devices
Text interaction
with Slack & Messenger
Enterprise
Connectors
(with more coming) Salesforce
Microsoft Dynamics
Marketo
Zendesk
Quickbooks
Hubspot
Amazon Lex: Build Natural, Conversational
Interactions in Voice and Text
Improving human interactions…
• Contact, service, and support center interfaces (text + voice)
• Employee productivity and collaboration (minutes into seconds)
7. Amazon Lex – Use Cases
Informational Bots
Chatbots for everyday consumer requests
Application Bots
Build powerful interfaces to mobile applications
• News updates
• Weather information
• Game scores ….
• Book tickets
• Order food
• Manage bank accounts ….
Enterprise Productivity Bots
Streamline enterprise work activities
• Check sales numbers
• Marketing performance
• Inventory status ….
Internet of Things (IoT) Bots
Enable conversational interfaces for device interactions
• Wearables
• Appliances
• Auto ….
8. Converts text
to life-like speech
47 voices 24 languages Low latency,
real time
Fully managed
Amazon Polly: Life-like Speech Service
Voice Quality & Pronunciation
1. Automatic, Accurate Text Processing
2. Intelligible and Easy to Understand
3. Add Semantic Meaning to Text
4. Customized Pronunciation
Articles and Blogs
Training Material
Chatbots (Lex)
Public Announcements
9. Whisper Voice and Speech Marks
Whisper SSML effect: <amazon:effect name="whispered">
Synchronize Speech for an Enhanced Visual Experience
• Request an additional stream of metadata about
sentence word timings
• Use the metadata stream alongside the synthesized
speech audio stream to sync audio and visual
10.
11. Rich Metadata from Visual Content
objects, scenes, facial attributes, people
Amazon Rekognition
Deep Learning-Based Image Recognition Service
12. Image Moderation
Hierarchical taxonomy
Confidence score
Top-Level Category Child Category
Explicit Nudity Nudity
Graphic Male Nudity
Graphic Female Nudity
Sexual Activity
Partial Nudity
Suggestive Female Swimwear Or Underwear
Male Swimwear Or Underwear
Revealing Clothes
"ModerationLabels": [
{
"Confidence": 83.55088806152344,
"Name": "Suggestive",
"ParentName": ""
},
{
"Confidence": 83.55088806152344,
"Name": "Female Swimwear Or Underwear",
"ParentName": "Suggestive"
DetectModerationLabels
14. Travel and Hospitality
Anticipatory guest experiences for hotels using Amazon
Rekognition for facial recognition and sentiment capture
Kaliber is using Amazon Rekognition to help front desk agents
enhance relationships with guests:
• Recognize guests early for instant and personalized service
• Receive rich, contextualized guest information in real time
• Track guest sentiment throughout their stay
• Drive an 80% increase in guest satisfaction scores
15. Developer Resources and more…
https://aws.amazon.com/blogs/ai/
https://aws.amazon.com/amazon-ai/
Intel and Amazon have enjoyed a solid, collaborative partnership over the past 10+ years.
We develop custom silicon for AWS and work together to jointly develop new solutions w/ tech that power AWS.
Partnered closely with AWS on a Developer Kit to allow developers to build innovative prototypes and easily connect them to the AWS IoT service
Shared passion for innovation, customers and providing the highest performance and cost sensitive solutions to enable customer choice
Also have world class supply chains – Alexa can have coffee delivered to a home in less than an hour, and Intel can deliver millions of CPUs to partners anywhere in the world
We’re expanding our partnership in to audio and visual leadership in the smart home
We’ve been working on enabling the ecosystem to bring AVS and natural voice interaction to multiple devices. Speech is a foundational way that consumers will interact with their smart home.
Intel and Amazon are both passionate about the end consumer experience and have products to support a delightful experience.
Amazon strategically partnered with Intel to deliver their vision of delivering on this innovation because Intel is one of the world’s largest and most advanced leaders in computing innovation, powering the cloud and billions of smart, connected computing devices, and brings over four decades of experience in creating ecosystems that scale computing innovation..