HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
Understanding conflict
1.
2.
3. What is Conflict?
• is the dynamics when
two or more people,
organizations, or nations
perceive one another as
a threat to their needs
or interests
4. What is Conflict?
• is perceived incompatibility
of actions or goals between
people or nations and
happens when there is an
imbalance between concern
for oneself and those of
others
13. • Means to evade or dodge
the cause of the strong
emotion or uneasiness one
feels for another person
who is in conflict with you.
14. • Is when you are in the
same place as the other
person you are in conflict
with, and you disregard and
snub his presence.
15. • Means when someone asks
you if you are quarrelling
or in disagreement with
the person you are in
conflict with and you
disagree or refute the
comment or observation.
16.
17.
18. • Force the other party to
accept a stand that is
against that party’s
interest
19. • Yield to the demands of
the other party and agree
to end the conflict
20. • Leave the situation where
the conflict is occurring or
change the topic
21. • Do nothing and just wait
for the other party’s next
move or allow the pressure
to build up
22. Conflicts may arise due to
the following (Myers 2013)
• Competing for scarce or
limited resources such as
time, jobs, food, natural
resources and even love
and affection within family
or personal relationships
23. Conflicts may arise due to
the following (Myers 2013)
• Disagreement over the
interpretation of facts
or information
• Perceiving threats to
one’s own needs and
interests
24. Conflicts may arise due to
the following (Myers 2013)
• Perceiving unjust
treatment caused by
another person or entity
• Miscommunication
between parties
25. Conflicts may arise due to
the following (Myers 2013)
• Misjudging another
person’s or group’s belief
systems born out of
prejudice or bias
26. Conflicts may arise due to
the following (Myers 2013)
• Exhibiting behaviors
that are destructive to
another person’s well –
being or reputation
27.
28.
29. • Is assertive and
uncooperative
• An individual’s interests
are above all else, power
and authority are often
used to win against others
30. • Is assertive and cooperative
• An individual is willing to
neglect his or her interests
or needs for the sake of the
other person, yielding one’s
position at the other’s
expense
31. • Is moderately assertive and
moderately cooperative
• An individual is neither here
or there, prefers to split
whatever is at stake in half
to partly satisfy both parties
just to get over the problem
32. • Is unassertive and uncooperative
• Individual prefers to stay out of
the situation either by
postponing a decision, taking a
wait and see position, or
withdrawing completely until
conditions are better
33. • Is assertive and cooperative
• Individual seeks a mutually
satisfying solution by
understanding the needs and
interests of the other person,
and expanding the resources
rather than competing over
them. Seeks a win – win solution.