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What is Conflict?
• is the dynamics when
two or more people,
organizations, or nations
perceive one another as
a threat to their needs
or interests
What is Conflict?
• is perceived incompatibility
of actions or goals between
people or nations and
happens when there is an
imbalance between concern
for oneself and those of
others
Intrapersonal Interpersonal
Intragroup Intergroup
• With oneself, like when
one is indecisive about
things
• Among two or more
individuals, like having a
misunderstanding
between friends, family
members, or lovers
• Within the same
interest group, like a
student organization
• Between two or more
groups, like fraternities
Avoidance Ignoring Denying
• Means to evade or dodge
the cause of the strong
emotion or uneasiness one
feels for another person
who is in conflict with you.
• Is when you are in the
same place as the other
person you are in conflict
with, and you disregard and
snub his presence.
• Means when someone asks
you if you are quarrelling
or in disagreement with
the person you are in
conflict with and you
disagree or refute the
comment or observation.
• Force the other party to
accept a stand that is
against that party’s
interest
• Yield to the demands of
the other party and agree
to end the conflict
• Leave the situation where
the conflict is occurring or
change the topic
• Do nothing and just wait
for the other party’s next
move or allow the pressure
to build up
Conflicts may arise due to
the following (Myers 2013)
• Competing for scarce or
limited resources such as
time, jobs, food, natural
resources and even love
and affection within family
or personal relationships
Conflicts may arise due to
the following (Myers 2013)
• Disagreement over the
interpretation of facts
or information
• Perceiving threats to
one’s own needs and
interests
Conflicts may arise due to
the following (Myers 2013)
• Perceiving unjust
treatment caused by
another person or entity
• Miscommunication
between parties
Conflicts may arise due to
the following (Myers 2013)
• Misjudging another
person’s or group’s belief
systems born out of
prejudice or bias
Conflicts may arise due to
the following (Myers 2013)
• Exhibiting behaviors
that are destructive to
another person’s well –
being or reputation
• Is assertive and
uncooperative
• An individual’s interests
are above all else, power
and authority are often
used to win against others
• Is assertive and cooperative
• An individual is willing to
neglect his or her interests
or needs for the sake of the
other person, yielding one’s
position at the other’s
expense
• Is moderately assertive and
moderately cooperative
• An individual is neither here
or there, prefers to split
whatever is at stake in half
to partly satisfy both parties
just to get over the problem
• Is unassertive and uncooperative
• Individual prefers to stay out of
the situation either by
postponing a decision, taking a
wait and see position, or
withdrawing completely until
conditions are better
• Is assertive and cooperative
• Individual seeks a mutually
satisfying solution by
understanding the needs and
interests of the other person,
and expanding the resources
rather than competing over
them. Seeks a win – win solution.

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HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
 

Understanding conflict

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  • 3. What is Conflict? • is the dynamics when two or more people, organizations, or nations perceive one another as a threat to their needs or interests
  • 4. What is Conflict? • is perceived incompatibility of actions or goals between people or nations and happens when there is an imbalance between concern for oneself and those of others
  • 6. • With oneself, like when one is indecisive about things
  • 7. • Among two or more individuals, like having a misunderstanding between friends, family members, or lovers
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  • 9. • Within the same interest group, like a student organization
  • 10. • Between two or more groups, like fraternities
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  • 13. • Means to evade or dodge the cause of the strong emotion or uneasiness one feels for another person who is in conflict with you.
  • 14. • Is when you are in the same place as the other person you are in conflict with, and you disregard and snub his presence.
  • 15. • Means when someone asks you if you are quarrelling or in disagreement with the person you are in conflict with and you disagree or refute the comment or observation.
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  • 18. • Force the other party to accept a stand that is against that party’s interest
  • 19. • Yield to the demands of the other party and agree to end the conflict
  • 20. • Leave the situation where the conflict is occurring or change the topic
  • 21. • Do nothing and just wait for the other party’s next move or allow the pressure to build up
  • 22. Conflicts may arise due to the following (Myers 2013) • Competing for scarce or limited resources such as time, jobs, food, natural resources and even love and affection within family or personal relationships
  • 23. Conflicts may arise due to the following (Myers 2013) • Disagreement over the interpretation of facts or information • Perceiving threats to one’s own needs and interests
  • 24. Conflicts may arise due to the following (Myers 2013) • Perceiving unjust treatment caused by another person or entity • Miscommunication between parties
  • 25. Conflicts may arise due to the following (Myers 2013) • Misjudging another person’s or group’s belief systems born out of prejudice or bias
  • 26. Conflicts may arise due to the following (Myers 2013) • Exhibiting behaviors that are destructive to another person’s well – being or reputation
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  • 29. • Is assertive and uncooperative • An individual’s interests are above all else, power and authority are often used to win against others
  • 30. • Is assertive and cooperative • An individual is willing to neglect his or her interests or needs for the sake of the other person, yielding one’s position at the other’s expense
  • 31. • Is moderately assertive and moderately cooperative • An individual is neither here or there, prefers to split whatever is at stake in half to partly satisfy both parties just to get over the problem
  • 32. • Is unassertive and uncooperative • Individual prefers to stay out of the situation either by postponing a decision, taking a wait and see position, or withdrawing completely until conditions are better
  • 33. • Is assertive and cooperative • Individual seeks a mutually satisfying solution by understanding the needs and interests of the other person, and expanding the resources rather than competing over them. Seeks a win – win solution.