This document introduces Andrea Fontana from Italy who graduated in Venice and now collaborates with an IBM Business Partner in Milan. Andrea has over 10 years of experience working as a developer using procedural languages and with Lotus Notes, DB2, and Sybase. More recently, Andrea has worked with WebSphere Portal 3.5 as a system specialist. The document discusses automating Portal setup and certifying the first solution as "Ready for Pure Flex." It proposes adapting solutions to better serve small and medium businesses and addressing competitors' criticisms that IBM products are too complex to use, set up and configure. The goal is to optimize installation and configuration through process reengineering and automation.