Andrea Panzeri

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Tide ad: the Super Bowl 2018 case study

6 years ago • 1863 Views

SXSW 2018 - Top Trends

Matteo Sarzana • 5 years ago

CES Takeaways 2018

Young & Rubicam • 6 years ago

Brand Tensity: Opposites Attract

Young & Rubicam • 8 years ago

Trends with Tension 2017

Young & Rubicam • 6 years ago

Measure and manage the customer experience

Sketchin • 6 years ago

What is Service Design?

Richard Ekelman, SDMT • 6 years ago

How Service Design Extends Other Disciplines

Richard Ekelman, SDMT • 6 years ago

Customer experience architecture

Livework Studio • 8 years ago

Marketing in the Zero Moment of Truth Economy - ZMOT

Bolin Digital • 11 years ago

The New Customer: Marketing in the Zero Moment of Truth

Ryan Hegreness • 8 years ago

ZMOT: Zero Moment of Truth

Douglas Karr • 11 years ago

PSFK Future Of Real-Time Information

PSFK • 13 years ago

26 Disruptive & Technology Trends 2016 - 2018

Brian Solis • 8 years ago

Using Business Architecture to enable customer experience and digital strategy

Craig Martin • 10 years ago

10 Insightful Quotes On Designing A Better Customer Experience

Yuan Wang • 7 years ago

Creating truly personal omni-channel customer experiences by Brian Solis and Smartfocus

Brian Solis • 9 years ago

The Hierarchy of Engagement

Greylock Partners • 8 years ago