The first 30 seconds will define whether a user stays or goes. Here are a few tips on designing an experience that is both useful and will retain users.
1. The First 30 Seconds:
Let’s Talk User
Onboarding
@dreasaezHead of Customer Success
ProdPad
2. Behind every successful product,
there are successful users
• Onboarding is about interaction
• Successful onboarding will determine if the user
stays, goes, or even worst.. they stay and end up
churning.
3. Designing onboarding
• Behaviour can be changed
• Design the behaviour you want to set
• Figure out any blockers
• Examine the outcomes