This document summarizes interviews conducted as part of an assignment to understand user needs. 7 people were interviewed about their exercise behavior, social interactions, use of technology and resources. Key findings include: 1) Users find current health monitoring technologies like fitness watches too complicated and provide too much unusable data. 2) There is a tension between embracing technology and a desire to limit its role in daily life through behaviors like disconnecting at dinner. 3) Simplifying the integration between humans and computers, and extracting only the most useful information, could help address issues people have with existing technologies being too complex.

1. CS 147 Assignment 1: Needfinding
10/2/15

2. Introductions
CS 147: Assignment 1 - Needfinding 2
Jorge GarciaAndrew Barakat Emanuel CortesAndrew Fang
10/2/15

3. Needfinding
Methodology
Location-based approach
CS 147: Assignment 1 - Needfinding 310/2/15

4. 10/2/15 CS 147: Assignment 1 - Needfinding 4
Laurie @ Nike Dave & Leah @ Soul CycleManny @ Nike
Aarav & Maurice @ LibraryNicholas @ Mitchell Park

5. Likes?
Dislikes?
Exercise Behavior?
Possible fields for new
technologies?
Quality of social
interactions?
Frequently used
resources?
Relationship with
technology?
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6. MAP 1
DO SAY
THINK FEEL
Lots of scope in the nutrition & health
information space
Laurie
I would use this if I could understand it better
Leah & Manny
The key is getting everyone to participate
Dave
less is more when it comes to quantifying technology
Manny
totally overwhelmed by how much she had to learn
before she could use it
Leah
“I don’t really use the HR monitor on my wrist watch
because it seems overly complicated...”
Manny & Leah
“I love how fitbit utilized the steps feature
because everybody understands steps,
and they can compete with themselves”
Dave
Wears HR watch, but doesn’t look at it during workouts
Manny
Demonstrated difficult watch software interface, (too
small and complex)
Dave
Very excited when we were discussing
food and nutrition
Laurie

7. MAP 2
DO SAY
THINK FEEL
Very excited about how technology will interact
with the world, but nevertheless afraid of volume.
Aarav
Believes that she could be better if she could utilize her
resources in her community better.
Maurice
Fear for how exposure to technology and
the ease of information will alter how we interact with
the world.
Aarav
That meaningful conversation are hard to come by
Nicholas
“There is a need for boredom for creativity to truly
flourish ”
Aarav
“I don’t want to just know..I want to know how to do
things better and where to begin to look.”
Maurice
Has the family put away their phones during dinner.
Aarav
Frequents the parks and engages with his dog there
Nicholas

8. MAP 3
DO
EDUCATE &
ENCOURAGE PEOPLE
WITH THE U/X
EXTRACT AND SIMPLIFY THE
INTEGRATION BETWEEN HUMAN
AND COMPUTER
THE EXISTING STUFF NEEDS TO BE
CLEANER
BEHAVIORS THAT INDICATE A
(DESIRED) SEPARATION FROM
TECHNOLOGY
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SAY
THINK FEEL

9. Tensions,
Contradictions and
Surprises
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10. The Problem:
Monitoring is too involved
(Too much unusable information for the average
user, too much time spent on devices)
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11. In Summary
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• 7 People interviewed (~30mins)
• People vs technology
• Too much unusable information