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welcome
andrew.downes@watershedlrs.com
Andrew Downes
Learning and Interoperability Consultant
xAPI for Training
Managers:
A USB analogy
key
takeaways
xAPI is to learning technologies what USB is
to electronic devices.
xAPI enables you to build a blended
learning ecosystem using best-of-breed
products.
xAPI can even be useful when working with
products that have not implemented xAPI.
xAPI is to learning technologies
what USB is to electronic
devices
page
04
USB
USB is a technical specification
that makes it easier and cheaper
to connect electronic devices.
With USB, you normally need a
computer to connect devices to.
xAPI is a technical specification
that makes it easier and cheaper
to connect learning technologies.
With xAPI you need a Learning
Record Store (LRS).
xAPI
Why would you want to
connect learning
technologies?
Why connect
with USB?
page
06
To transfer data
For example: when you get a new laptop.
For devices with different functions to work
togetherFor example: your laptop and a printer.
To back up data
For example: in case your laptop breaks down.
Why connect
with xAPI?
page
07
To transfer learning records
For example: when you get a new learning platform.
For products with different functions to work
togetherFor example: your LMS and a social learning platform.
To back up learning records
For example: in case your LMS breaks down.
How can different learning
technologies work together?
How can different products
work together?
page
09
Best of breed
learning
ecosystem instead
of
one monolithic
system.
For example: an LMS for formal
training, a social platform for
informal learning and apps to
support mentoring and track event
attendance.
A tightly blended
learning
experience across
multiple platforms
and providers.
For example: promoting different
e-learning courses based on job
task observations or social
learning activity.
Centralized
learning and
performance
reporting
across the
complete
ecosystem.For example: evaluating the
impact of learning programs on job
performance and business metrics
in Watershed.
Do all learning technologies
fully implement xAPI?
Do all products
use these specifications?
page
011
USB
Not all devices implement USB
For example: Apple use their own
connections in many cases.
Some products implement USB
badly
For example: some uncertified
USB-C cables have damaged
phones and computers.
Not all learning technologies
implement xAPI. For example:
many LMSs have been slow to
adopt.
Some products implement xAPI
badly.
For example: 1. Data may be
incomplete or difficult to interpret.
2. You may not be able to get data
out.
xAPI
https://www.theguardian.com/technology/2016/mar/30/am
azon-clamps-down-dangerous-usb-c-cables
Is xAPI still useful if my
product doesn’t support it?
Is xAPI still useful if my product doesn’t support it?
Yes!
page
013
And once you have the connector, you
can connect the product to other xAPI
enabled learning technologies in future
as well!
You can use a
connector
Types of
connector
page
014
Product
specificConnectors exist for some
popular products or other
learning tech specifications.
Ask your
vendorYou can also ask your vendor to
implement xAPI themselves.
Multi-
connectorFor example: Zapier connects
hundreds of applications and
has an xAPI output.
Universal
connectorWatershed’s CSV import is
effectively a universal connector
for any data source.
!
How do I know if a product
implements xAPI badly?
How do I know if a product
implements xAPI badly?
Read the reviews! See the list of
recommended data sources at
help.watershedlrs.com
Ask not if the product is xAPI conformant,
but
what the product can do with xAPI
If the product implements xAPI badly,
consider
using a connector.
Once upon a time, a University got government funding to develop some e-
learning. An important funding criteria was that the content would conform to
SCORM so that all the Universities of the land could upload it to their LMS
and use with their students.
Seeing that Moodle LMS was ‘SCORM Conformant’, the university
developed the content as Moodle lessons. But when the day came to share
the content, the University realized the real meaning of ‘SCORM Conformant’
in this context: Moodle courses could include uploaded SCORM packages,
but Moodle lessons themselves could not be packaged and uploaded to
another LMS.
Fortunately, by this point all the funding money had been spent anyway,
so the project team moved on to the next project and lived happily ever after.
A (true) fairytale SCORM story…
The moral of the story: Conformance means different things to different pe
case studies
Conducting an A/B Test
Conducting an A/B
Test
and saving money
Content utilization
what’s working and who’s
engaged?
Comparing learning performance
with life-saving KPIs
* Not real data
Monitoring progress
towards pre-defined milestones
How do I get started?
Subscribe to our
blog!
andrew.downes@watershedlrs.com
Andrew Downes
Learning and Interoperability Consultant
watershedlrs.com/bl
og

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xAPI for Training Managers

  • 3. key takeaways xAPI is to learning technologies what USB is to electronic devices. xAPI enables you to build a blended learning ecosystem using best-of-breed products. xAPI can even be useful when working with products that have not implemented xAPI.
  • 4. xAPI is to learning technologies what USB is to electronic devices page 04 USB USB is a technical specification that makes it easier and cheaper to connect electronic devices. With USB, you normally need a computer to connect devices to. xAPI is a technical specification that makes it easier and cheaper to connect learning technologies. With xAPI you need a Learning Record Store (LRS). xAPI
  • 5. Why would you want to connect learning technologies?
  • 6. Why connect with USB? page 06 To transfer data For example: when you get a new laptop. For devices with different functions to work togetherFor example: your laptop and a printer. To back up data For example: in case your laptop breaks down.
  • 7. Why connect with xAPI? page 07 To transfer learning records For example: when you get a new learning platform. For products with different functions to work togetherFor example: your LMS and a social learning platform. To back up learning records For example: in case your LMS breaks down.
  • 8. How can different learning technologies work together?
  • 9. How can different products work together? page 09 Best of breed learning ecosystem instead of one monolithic system. For example: an LMS for formal training, a social platform for informal learning and apps to support mentoring and track event attendance. A tightly blended learning experience across multiple platforms and providers. For example: promoting different e-learning courses based on job task observations or social learning activity. Centralized learning and performance reporting across the complete ecosystem.For example: evaluating the impact of learning programs on job performance and business metrics in Watershed.
  • 10. Do all learning technologies fully implement xAPI?
  • 11. Do all products use these specifications? page 011 USB Not all devices implement USB For example: Apple use their own connections in many cases. Some products implement USB badly For example: some uncertified USB-C cables have damaged phones and computers. Not all learning technologies implement xAPI. For example: many LMSs have been slow to adopt. Some products implement xAPI badly. For example: 1. Data may be incomplete or difficult to interpret. 2. You may not be able to get data out. xAPI https://www.theguardian.com/technology/2016/mar/30/am azon-clamps-down-dangerous-usb-c-cables
  • 12. Is xAPI still useful if my product doesn’t support it?
  • 13. Is xAPI still useful if my product doesn’t support it? Yes! page 013 And once you have the connector, you can connect the product to other xAPI enabled learning technologies in future as well! You can use a connector
  • 14. Types of connector page 014 Product specificConnectors exist for some popular products or other learning tech specifications. Ask your vendorYou can also ask your vendor to implement xAPI themselves. Multi- connectorFor example: Zapier connects hundreds of applications and has an xAPI output. Universal connectorWatershed’s CSV import is effectively a universal connector for any data source. !
  • 15. How do I know if a product implements xAPI badly?
  • 16. How do I know if a product implements xAPI badly? Read the reviews! See the list of recommended data sources at help.watershedlrs.com Ask not if the product is xAPI conformant, but what the product can do with xAPI If the product implements xAPI badly, consider using a connector.
  • 17. Once upon a time, a University got government funding to develop some e- learning. An important funding criteria was that the content would conform to SCORM so that all the Universities of the land could upload it to their LMS and use with their students. Seeing that Moodle LMS was ‘SCORM Conformant’, the university developed the content as Moodle lessons. But when the day came to share the content, the University realized the real meaning of ‘SCORM Conformant’ in this context: Moodle courses could include uploaded SCORM packages, but Moodle lessons themselves could not be packaged and uploaded to another LMS. Fortunately, by this point all the funding money had been spent anyway, so the project team moved on to the next project and lived happily ever after. A (true) fairytale SCORM story… The moral of the story: Conformance means different things to different pe
  • 19. Conducting an A/B Test Conducting an A/B Test and saving money
  • 20. Content utilization what’s working and who’s engaged?
  • 21. Comparing learning performance with life-saving KPIs * Not real data
  • 23. How do I get started? Subscribe to our blog! andrew.downes@watershedlrs.com Andrew Downes Learning and Interoperability Consultant watershedlrs.com/bl og

Editor's Notes

  1. https://en.wikipedia.org/wiki/USB#/media/File:Male_and_Female_USB_Connectors.jpg
  2. Business Problem   AT&T needed to provide effective and engaging compliance training for 243,000 employees across 3,934 job titles. They wanted to identify which training investment produces the most effective outcomes on retention and behavior because: Compliance training occupied significant employee time. Improved training programs were costly, and senior management needed proof that the continued investment significantly impacted retention and performance. Solution   AT&T engaged in a proof-of-concept to test a new approach to compliance and ethics training. They leveraged Watershed LRS and xAPI  to examine which training investment produced effective outcomes on retention and behavior. This involved two levels of situational simulations that were randomly assigned to learners who chose to participate. Watershed aggregated data from the simulation, assessment, and training path systems into the LRS. Interaction-level training data was collected and immediately available through a statement viewer. These statements powered top-level dashboards in Watershed that displayed real-time reports of learner engagement and retention. Outcome Time Saved: The ability to monitor learner interaction through Watershed provided insights for real-time course improvements. By updating the Employee Code Course to support mobile deployment and streamlining the experience, they saved 160,380 employee course hours.   Knowledge Improvement: High fidelity content resulted in more frequent correct answers during follow up surveys. Additionally, high-fidelity content kept engagement 25% longer than previous low-fidelity content.   Behavior improvement: AT&T was able to track individual responses to questions, and realized when a user responded incorrectly it was overwhelmingly in favor of the more conservative response. This indicated that the improved interactive simulation encouraged better employee ethics, not just compliance.
  3. How can you leverage technology to identify what’s already happening in your learning program? An organization that provides training to Credit Unions (Community Banks in the U.S.) already had training and learning in place, but with no knowledge of utilization or how users were interacting with it. Everything was hosted on a custom built portal instead of using an LMS. Using xAPI enabled technology, they were able to: Automatically track learning activities without need for self-reporting Allows self-reporting for learning activities outside of custom learning portal For the individuals: Shows your hr department or regulators what you’ve learned For admins: Helps you track recertification needs without the need for manual record keeping Immediately transforms your information into meaningful data, pinpointing what your people are doing and where there are gaps