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Thought Leadership: Your
Road to Successful Social
Marketing
Angela Connor; Senior Vice President & Group Director
Wake Women Attorney’s Luncheon
July 12, 2012
Social Media is Always Changing




                 But YOU Should be Consistent
Angela Connor   Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com
Guiding Principles


                •    Provide value. Give users information they can’t find elsewhere. Educate
                     them. Help solve their problems. Provide insight on topics they care about.

                •    Produce interesting, engaging content. It is a must that you have content
                     that draws people in and keeps them coming back. Be a top contributor and
                     lead by example.

                •    Listen and respond. Find out what your audience, followers and targets like.
                     Be open. Ask for opinions and feedback.

                •    Make it easy for everyone. It could take months for a user to actually take
                     action. Provide some content that doesn’t require them to hire you, but
                     would make you top of mind.

                •    Repurpose and remix. Existing content can be used and reused. It will
                     always be new to someone. Share content on other platforms, The well is
                     never dry when you find ways to breathe new life into archives and take a
                     different approach.

                •

Angela Connor       Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com
Angela Connor   Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com
Executive Thought Leadership:
Cisco CTO Padmasree Warrior on Twitter

Uses her Twitter Community of over 1.3M followers to
    Amplify Cisco’s voice on Cloud and Unified Computing
    Share technology insights
    Get feedback on her ideas and presentations
Thought Leadership: SCOTUS Decision
                Capitalize on Breaking News

                                                                                 Several hundred live readers
                                                                                 1,200 Replays
                                                                                 38 Questions answered
                                                                                 78 submitted




Angela Connor    Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com
Paid and Owned Media Produce Results




Angela Connor    Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com
What Can I Publish?




Angela Connor    Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com
Your Social Brand




                •      Build a credible discussion resource on topics in your practice
                       area

                •      Share insights, not legal advice

                •      Get social referrals from your network

                •      Stick with a niche

                •      Become a source for news in your practice area




Angela Connor       Twitter: @communitygirl   LinkedIn: http://www.linkedin.com/in/angelaconnor   aconnor@capstrat.com

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Thought Leadership: Your Road to Successful Social Marketing

  • 1. Thought Leadership: Your Road to Successful Social Marketing Angela Connor; Senior Vice President & Group Director Wake Women Attorney’s Luncheon July 12, 2012
  • 2. Social Media is Always Changing But YOU Should be Consistent Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com
  • 3. Guiding Principles • Provide value. Give users information they can’t find elsewhere. Educate them. Help solve their problems. Provide insight on topics they care about. • Produce interesting, engaging content. It is a must that you have content that draws people in and keeps them coming back. Be a top contributor and lead by example. • Listen and respond. Find out what your audience, followers and targets like. Be open. Ask for opinions and feedback. • Make it easy for everyone. It could take months for a user to actually take action. Provide some content that doesn’t require them to hire you, but would make you top of mind. • Repurpose and remix. Existing content can be used and reused. It will always be new to someone. Share content on other platforms, The well is never dry when you find ways to breathe new life into archives and take a different approach. • Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com
  • 4. Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com
  • 5. Executive Thought Leadership: Cisco CTO Padmasree Warrior on Twitter Uses her Twitter Community of over 1.3M followers to  Amplify Cisco’s voice on Cloud and Unified Computing  Share technology insights  Get feedback on her ideas and presentations
  • 6. Thought Leadership: SCOTUS Decision Capitalize on Breaking News Several hundred live readers 1,200 Replays 38 Questions answered 78 submitted Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com
  • 7. Paid and Owned Media Produce Results Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com
  • 8. What Can I Publish? Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com
  • 9. Your Social Brand • Build a credible discussion resource on topics in your practice area • Share insights, not legal advice • Get social referrals from your network • Stick with a niche • Become a source for news in your practice area Angela Connor Twitter: @communitygirl LinkedIn: http://www.linkedin.com/in/angelaconnor aconnor@capstrat.com

Editor's Notes

  1. Talk about how it has changes. Facebook brand pages, profiles, moderating comments, etc…Facebook has a new annoucnement every single day .
  2. When it comes to growing online communities, there are five guiding principles to keep in mind. These are critical for early and continued success and should be top of mind (whether you work with Capstrat or not) to help keep members engaged. Case studies TWTCPA LTC Land for Tomorrow Deloitte AERS Echoview Farm
  3. You want to publish content that will reach a large audience that will engage and share your content with friends Reach indicates the number of unique people who have seen your post. Engaged users – the number of unique people who have clicked anywhere on your post. Talking about this -