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@annstanley




Product ad extensions
and product listing ads

        Ann Stanley
            MD
       Anicca Digital
@annstanley

        Ad extensions, local listings (map)
          and new product listing ads



                                           Map (local
  Sitelinks
                                           listings)

                                   Product listing
                                   ads


Product ad
extensions
Integration with
                                                      @annstanley


      Google Merchant Centre

                                        Product listing
                                        ads




                                        Product
                                        extensions
                                        with + sign




Shopping results from Merchant Centre
@annstanley
                Summary of different
              shopping results in Google

                             Keywords =
                          Samsonite luggage




   Organic
shopping results    AdWords                                 Map
                                      Product listing
                   products ad                          and Places
  (Merchant                               ads
                    extension                             listings
   Centre)
@annstanley
                  Getting started
http://www.youtube.com/watch?feature=player_embedded&v=MRGr
                          GvUD7cU
@annstanley

             Getting started checklist
 You need an active Google Merchant Centre account, with a
  product feed or uploaded file containing your product details
 Link AdWords account in “settings” of your Google Merchant
  Centre account
 Link Merchant Centre to each AdWords campaign:
   – New campaigns - as you create the campaign (select product
     extensions)
   – Existing campaigns - in the Ad extension tab (select product
     extensions sub-menu)
 Create product extensions or product listing ads for new or
  existing campaigns
 Create filters (product extensions) or create targets (product
  listing ads), to have specific campaigns for specific product
  groupings, types, brands or other attributes
@annstanley


Example product feed
@annstanley




Product ad extensions
@annstanley
Creating a new campaign
 with product extensions
@annstanley

Adding a product extension campaign
  to existing campaigns (with filters)
@annstanley

             Why use product filters?
 You can use product filters to give you further control over which
  products are displayed for each campaign
 Select the campaign where you want to add product filters. Select
  the Ad extensions tab
 Select Product extensions from the "View" drop-down menu above
  statistics table
 The default is “all products” or you can create a filter
 Select multiple "OR" statements as requirements to determine which
  products from your feed are eligible to appear in ads in this
  campaign.
@annstanley

                       Product extension results
       (results from Ad extension tab vs. Campaign tab)
                                                                     Average    Conversions     Conversion
                                      Impressions   Clicks   CTR     position   (1 per click)      rate

Men's underwear    All search           915462      33792    3.69%     2.7          956           2.83%
                   Product
                   extensions           101746      5639     5.54%     3.8          161           2.86%

                   Relative results     11.1%       16.7%    150%                   17%           101%



Office equipment   All search           624373      21183    3.39%      5           393           1.83%
                   Product
                   extensions           137043      3733     2.72%     5.8          110           2.95%

                   Relative results     21.9%       17.6%    80%                    28%           161%



Chiminea Shop      All search           412738      7421     1.80%     3.6           87           1.17%
                   Product
                   extensions           38961        699     1.79%     6.4           3            0.43%

                   Relative results      9.4%       9.4%     99%                     3%            37%



Online food        All search           340897      14588    4.28%     2.4          157           1.08%
                   Product
                   extensions            8924        308     3.45%     3.4           7            2.27%

                   Relative results      2.6%       2.1%     81%                     4%           210%
@annstanley

                 What link was clicked on?
       (results from Segments on Campaign tab)

                                                                         Average    Conversions     Conversion
                                          Impressions   Clicks    CTR    position   (1 per click)      rate
Men's underwear    Headline                 915462      33490    3.66%      2.2         947           2.83%
                   Product plus box         101746       132     0.13%     3.14          2            1.52%
                   Sitelinks                188315       166     0.09%     1.83          7            4.22%
                   Mobile click to call      10800         4     0.04%     2.25          0            0.00%

Office equipment   Headline                 582202      19956    3.43%     4.16         362           1.81%
                   Product plus box         134335       19      0.01%     4.78
                   Sitelinks                 71130       174     0.24%     2.04          6            3.45%
                   Mobile click to call      34333        4      0.01%     3.14

Chiminea shop      Headline                 412738      6846     1.66%     2.83          79           1.15%
                   Product plus box          38961       44      0.11%     4.34
                   Sitelinks                 22196       98      0.44%     1.99          2            2.04%

Online food        Headline                 340815      14290    4.19%     2.6          155           1.08%
                   Product plus box          8924         2      0.02%     3.6           0            0.00%
                   Sitelinks                131848       289     0.22%     1.8           0            0.00%
@annstanley

             Product extension –
        advantages and disadvantages
Advantages
 2 formats, with a + box or linear (similar to Sitelinks but top 3 positions only)
 + box can appear on side bar as well as top bar
 Links in top bar seem to be the most successful as price and product
  details are already displayed without having to click on the + button
 Most companies still don’t use this extension - so it can make you stand out

Disadvantages
x Unpredictable – when and where you will appear (generally <10% of
   impressions)
x Most users don’t click on the + button and still click on the headline
x Often get a miss-match of search and product image – unless you use
   product filters
x It is not possible to apply separate filters to each campaign if you share a
   product extension; this means you need to set product extensions
   separately for each campaign
@annstanley




Product listing ads
@annstanley

          What are product listing ads?
 A product listing ad lets you promote specific products alongside
  Google search results (so you can have 2 ads displayed)
 You can include a product image, title, price, and your store or brand
  name and an offer
 With this format, you can manage your ads and campaign in
  AdWords, while you manage your product information through your
  Google Merchant Centre account
 Product listing ads are only available on some Google domains (e.g.
  .com, .co.uk, .de) and some Search Network sites (Google Image
  Search), so the campaign must be opted into the Search network in
  order for these ads to run
 You don’t have to select keyphrases, as product listing ads are
  presented when a user enters a search query relevant to a product
  contained within your Google Merchant Centre account
 The negative keyword feature for product listing ads works in the same
  way that it does for typical paid search ads
@annstanley

Dominating the results (2 ads displayed
at the same time and different formats)
@annstanley


            Creating product listing ads
 Link each campaign to your Google Merchant Centre account in the
  Ad extensions tab
 The campaign must be opted into Google and the Search Networks in
  order for these ads to run
 You can add your product listing ad in various ways:
     To an existing ad group (with keyphrases)
     You can create a new ad group within an existing campaign (with or
      without keyphrases)
     You can create a new campaign and ad group just for your product listing
      ads (with no keyphrases or normal text ad)
 Go to the Ad tab and select new text ad and “product listing ad”
 You can enter a promotional offer for the ad. This promotional text
  could appear with any product, so ensure that it is relevant, e.g.. free
  shipping on orders over £50
@annstanley

Create a new product listing ad
          with offer
@annstanley



       Understanding product targets
 Wherever you have a product listing ad you will need a
  product target
 Targets are set at the campaign level and are defined using
  conditions set within your AdWords (Auto target tab) and
  attributes in the Google Merchant Centre feed
 You can modify the product target in the Auto target tab
  (Note: the default is for “all products”)
 Once you've defined a target group of products, your product
  listing ads will be eligible to show for any customer searches
  that are related to the products you've specified.
 Note: The product targets feature is similar to the “filters”
  functionality used previously for product extensions
@annstanley


                Creating Product Targets
   Select the campaign where you want to create your target
   Select the Auto targets tab
   Select the ad group where you'd like to create the ad
   Add product target above the statistics table
   Select up to three product attributes and enter their corresponding values
   These values must match the values in your Google Merchant Centre feed
    exactly, or your ads won't be served for these targets
@annstanley

  Modifying your data in Merchant
   Centre to improve targeting




adwords_label for targeting specific products
adwords_grouping for targeting groups of products
adwords_publish – use false for low value or poor performing products
you don’t want to display
adwords_redirect – to take user to specific product page
@annstanley

            Tracking results in Analytics –
       use adwords_queryparam in your feed
           Title              adwords_queryparam   adwords_queryparam   adwords_queryparam

  Fire Logs (Pack of 50)       adtype=[adtype]          aid=101            kw=[keyword]

Tia Steel Chiminea Gift Set    adtype=[adtype]          aid=102            kw=[keyword]


     adtype=[adtype] – Analytics data will show either
          – pe for product extension
          – pla for product listing ad
     You can also append an ad identifier (aid) in a separate
      column
     kw=[keyword] – Analytics data will show which keyword
      triggered the ad
@annstanley



       Results for product listing ads
                                                                          Average    Conversions     Conversion
                                           Impressions   Clicks   CTR     position   (1 per click)      rate
Chiminea shop      All search results        412738      7421     1.80%     3.6           87           1.17%
                   Product Listing ads       24919        397     1.59%     2.5           6            1.51%
                   Product extensions        38961        699     1.79%     6.4            3           0.43%
                   Sitelinks                 22196       2207     9.94%     2.5           39           1.77%
What was clicked
on?                Headline                  412738      6846     1.66%     2.83          79           1.15%
                   Product Listing offer      24919       397     1.59%      2.5          6            1.51%
                   Product plus box           38961       44      0.11%     4.34
                   Sitelinks                  22196       98      0.44%     1.99          2            2.04%


   Only one simple campaign set-up for product listing ads with all
    products (no targets), but this has had an above average conversion rate
    and average click through rate
   Not many users have clicked on the product extensions so this has not
    resulted in many conversions (they tend to click on the headline)
   Sitelinks have converted well (due to top 3 positions and offering a
    choice of different products descriptions in the links), however they still
    tend to click on the headline
@annstanley

      Advantages and disadvantages of
             product listing ads
Advantages
   The use of an image, brand and an offer will drive a high click through rate and
    conversion rate
   Product listing ads are often displayed at the same time as either a normal text ad or
    product extension ad, increasing brand awareness and traffic
   You can use separate campaigns and targets to ensure a product listing ad is for a
    specific group of products e.g. by type or brand


Disadvantages
x   Unpredictable – they may not show very often (less than 10% in example shown)
x   You may have to make significant changes to your product database or product feed
    to maximise your targeting or Analytics results:
     – Set up new AdWords attributes for example adwords_labels, adwords_grouping
     – Set up adwords_publish (= false), to stop a low value product being shown in the
        AdWords product listings
     – Set up adwords_redirect to ensure you go to the correct product page
     – Use adwords_queryparam to understand which keyword, ad type or actual ad
        generated your traffic in your Analytics data
@annstanley




Thank you
Ann Stanley
ann@anicca.co.uk
  @annstanley
@annstanley

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Pay Per Click - Product extensions and product listings ads

  • 1. @annstanley Product ad extensions and product listing ads Ann Stanley MD Anicca Digital
  • 2. @annstanley Ad extensions, local listings (map) and new product listing ads Map (local Sitelinks listings) Product listing ads Product ad extensions
  • 3. Integration with @annstanley Google Merchant Centre Product listing ads Product extensions with + sign Shopping results from Merchant Centre
  • 4. @annstanley Summary of different shopping results in Google Keywords = Samsonite luggage Organic shopping results AdWords Map Product listing products ad and Places (Merchant ads extension listings Centre)
  • 5. @annstanley Getting started http://www.youtube.com/watch?feature=player_embedded&v=MRGr GvUD7cU
  • 6. @annstanley Getting started checklist  You need an active Google Merchant Centre account, with a product feed or uploaded file containing your product details  Link AdWords account in “settings” of your Google Merchant Centre account  Link Merchant Centre to each AdWords campaign: – New campaigns - as you create the campaign (select product extensions) – Existing campaigns - in the Ad extension tab (select product extensions sub-menu)  Create product extensions or product listing ads for new or existing campaigns  Create filters (product extensions) or create targets (product listing ads), to have specific campaigns for specific product groupings, types, brands or other attributes
  • 9. @annstanley Creating a new campaign with product extensions
  • 10. @annstanley Adding a product extension campaign to existing campaigns (with filters)
  • 11. @annstanley Why use product filters?  You can use product filters to give you further control over which products are displayed for each campaign  Select the campaign where you want to add product filters. Select the Ad extensions tab  Select Product extensions from the "View" drop-down menu above statistics table  The default is “all products” or you can create a filter  Select multiple "OR" statements as requirements to determine which products from your feed are eligible to appear in ads in this campaign.
  • 12. @annstanley Product extension results (results from Ad extension tab vs. Campaign tab) Average Conversions Conversion Impressions Clicks CTR position (1 per click) rate Men's underwear All search 915462 33792 3.69% 2.7 956 2.83% Product extensions 101746 5639 5.54% 3.8 161 2.86% Relative results 11.1% 16.7% 150% 17% 101% Office equipment All search 624373 21183 3.39% 5 393 1.83% Product extensions 137043 3733 2.72% 5.8 110 2.95% Relative results 21.9% 17.6% 80% 28% 161% Chiminea Shop All search 412738 7421 1.80% 3.6 87 1.17% Product extensions 38961 699 1.79% 6.4 3 0.43% Relative results 9.4% 9.4% 99% 3% 37% Online food All search 340897 14588 4.28% 2.4 157 1.08% Product extensions 8924 308 3.45% 3.4 7 2.27% Relative results 2.6% 2.1% 81% 4% 210%
  • 13. @annstanley What link was clicked on? (results from Segments on Campaign tab) Average Conversions Conversion Impressions Clicks CTR position (1 per click) rate Men's underwear Headline 915462 33490 3.66% 2.2 947 2.83% Product plus box 101746 132 0.13% 3.14 2 1.52% Sitelinks 188315 166 0.09% 1.83 7 4.22% Mobile click to call 10800 4 0.04% 2.25 0 0.00% Office equipment Headline 582202 19956 3.43% 4.16 362 1.81% Product plus box 134335 19 0.01% 4.78 Sitelinks 71130 174 0.24% 2.04 6 3.45% Mobile click to call 34333 4 0.01% 3.14 Chiminea shop Headline 412738 6846 1.66% 2.83 79 1.15% Product plus box 38961 44 0.11% 4.34 Sitelinks 22196 98 0.44% 1.99 2 2.04% Online food Headline 340815 14290 4.19% 2.6 155 1.08% Product plus box 8924 2 0.02% 3.6 0 0.00% Sitelinks 131848 289 0.22% 1.8 0 0.00%
  • 14. @annstanley Product extension – advantages and disadvantages Advantages  2 formats, with a + box or linear (similar to Sitelinks but top 3 positions only)  + box can appear on side bar as well as top bar  Links in top bar seem to be the most successful as price and product details are already displayed without having to click on the + button  Most companies still don’t use this extension - so it can make you stand out Disadvantages x Unpredictable – when and where you will appear (generally <10% of impressions) x Most users don’t click on the + button and still click on the headline x Often get a miss-match of search and product image – unless you use product filters x It is not possible to apply separate filters to each campaign if you share a product extension; this means you need to set product extensions separately for each campaign
  • 16. @annstanley What are product listing ads?  A product listing ad lets you promote specific products alongside Google search results (so you can have 2 ads displayed)  You can include a product image, title, price, and your store or brand name and an offer  With this format, you can manage your ads and campaign in AdWords, while you manage your product information through your Google Merchant Centre account  Product listing ads are only available on some Google domains (e.g. .com, .co.uk, .de) and some Search Network sites (Google Image Search), so the campaign must be opted into the Search network in order for these ads to run  You don’t have to select keyphrases, as product listing ads are presented when a user enters a search query relevant to a product contained within your Google Merchant Centre account  The negative keyword feature for product listing ads works in the same way that it does for typical paid search ads
  • 17. @annstanley Dominating the results (2 ads displayed at the same time and different formats)
  • 18. @annstanley Creating product listing ads  Link each campaign to your Google Merchant Centre account in the Ad extensions tab  The campaign must be opted into Google and the Search Networks in order for these ads to run  You can add your product listing ad in various ways:  To an existing ad group (with keyphrases)  You can create a new ad group within an existing campaign (with or without keyphrases)  You can create a new campaign and ad group just for your product listing ads (with no keyphrases or normal text ad)  Go to the Ad tab and select new text ad and “product listing ad”  You can enter a promotional offer for the ad. This promotional text could appear with any product, so ensure that it is relevant, e.g.. free shipping on orders over £50
  • 19. @annstanley Create a new product listing ad with offer
  • 20. @annstanley Understanding product targets  Wherever you have a product listing ad you will need a product target  Targets are set at the campaign level and are defined using conditions set within your AdWords (Auto target tab) and attributes in the Google Merchant Centre feed  You can modify the product target in the Auto target tab (Note: the default is for “all products”)  Once you've defined a target group of products, your product listing ads will be eligible to show for any customer searches that are related to the products you've specified.  Note: The product targets feature is similar to the “filters” functionality used previously for product extensions
  • 21. @annstanley Creating Product Targets  Select the campaign where you want to create your target  Select the Auto targets tab  Select the ad group where you'd like to create the ad  Add product target above the statistics table  Select up to three product attributes and enter their corresponding values  These values must match the values in your Google Merchant Centre feed exactly, or your ads won't be served for these targets
  • 22. @annstanley Modifying your data in Merchant Centre to improve targeting adwords_label for targeting specific products adwords_grouping for targeting groups of products adwords_publish – use false for low value or poor performing products you don’t want to display adwords_redirect – to take user to specific product page
  • 23. @annstanley Tracking results in Analytics – use adwords_queryparam in your feed Title adwords_queryparam adwords_queryparam adwords_queryparam Fire Logs (Pack of 50) adtype=[adtype] aid=101 kw=[keyword] Tia Steel Chiminea Gift Set adtype=[adtype] aid=102 kw=[keyword]  adtype=[adtype] – Analytics data will show either – pe for product extension – pla for product listing ad  You can also append an ad identifier (aid) in a separate column  kw=[keyword] – Analytics data will show which keyword triggered the ad
  • 24. @annstanley Results for product listing ads Average Conversions Conversion Impressions Clicks CTR position (1 per click) rate Chiminea shop All search results 412738 7421 1.80% 3.6 87 1.17% Product Listing ads 24919 397 1.59% 2.5 6 1.51% Product extensions 38961 699 1.79% 6.4 3 0.43% Sitelinks 22196 2207 9.94% 2.5 39 1.77% What was clicked on? Headline 412738 6846 1.66% 2.83 79 1.15% Product Listing offer 24919 397 1.59% 2.5 6 1.51% Product plus box 38961 44 0.11% 4.34 Sitelinks 22196 98 0.44% 1.99 2 2.04%  Only one simple campaign set-up for product listing ads with all products (no targets), but this has had an above average conversion rate and average click through rate  Not many users have clicked on the product extensions so this has not resulted in many conversions (they tend to click on the headline)  Sitelinks have converted well (due to top 3 positions and offering a choice of different products descriptions in the links), however they still tend to click on the headline
  • 25. @annstanley Advantages and disadvantages of product listing ads Advantages  The use of an image, brand and an offer will drive a high click through rate and conversion rate  Product listing ads are often displayed at the same time as either a normal text ad or product extension ad, increasing brand awareness and traffic  You can use separate campaigns and targets to ensure a product listing ad is for a specific group of products e.g. by type or brand Disadvantages x Unpredictable – they may not show very often (less than 10% in example shown) x You may have to make significant changes to your product database or product feed to maximise your targeting or Analytics results: – Set up new AdWords attributes for example adwords_labels, adwords_grouping – Set up adwords_publish (= false), to stop a low value product being shown in the AdWords product listings – Set up adwords_redirect to ensure you go to the correct product page – Use adwords_queryparam to understand which keyword, ad type or actual ad generated your traffic in your Analytics data