2. My Role
UX Designer &
Content Strategist
Company Confidential
Timeline
3 Weeks
User Centered Design Methods Applied:
Team
1 UX Designer,
1 Visual Designer,
1 Digital Producer,
1 Developer
Client
Pur Water
Filter
Understanding
Startup’s !
User Experience
& Business Goals
User Research!
Persona
Market
Research
Feature Ideation
Brainstorming
Agile
Agile Scrum
Methodology
Sketching & Internal & !
Visual Design
Wireframing
Client Reviews
Used
3. AGILE SCRUM :!
Design Thinking &!
User Experience Process!
!
Company Confidential
4. FACT:
PURWATER .COM ISN’T
CURRENTLY A FORCE
IN THE CONSUMER
PURCHASE JOURNEY.
!6
7. “Do I really need to filter my water?”
“Is filtering my water actually
easy? How expensive are these?”
“I want to replace my filter! Yeah!” “I’m angry” or “I’m confused”.
!11
!
Filtration Curiousos
!
Active Shoppers
!
“What type and brand
Active Owners
!
should I buy?”
Filtration Abandoners
“I mean, I just kind of stopped bothering to replace the filter.”
= Offsite
= Onsite
8. Demographics
Gender Age
Life Stage
Young Student
Married
Empty
Nester
Life Style
Family Retiree
Vocation
HHI Ethnicity
Cohort
Suburban
Green
Hipster
Hip-Hop
Active
Mindset
9. Like to be in control, but
they aren’t controlling
Want to keep things simple,
life is complex enough
Look for balance in
life and health
Trust themselves and
their instincts
Like to be in the know
Feel their homes are a
reflection of their values
Our Target Mindset
12. Insight
People think that ‘filtered water’ is
a standard and don’t realize there
are degrees of efficacy within
filtered water.
13. Scrum Daily Stand-ups and Progress/Limitation Checks
Company Confidential
Every day we would lay out daily scrum
tasks and see where everyone is at. Also
we would rate every limitation and
stumbling blocks across the level of risk
this limitation would have.
14. Tracking Team’s Mood Using Niko Niko Chart
Company Confidential
There is always one team member who
says something like “I knew it. I knew it
before. I had this very bad feeling about
exactly that thing…”. And it’s not
uncommon that some other team
member then will nod in agreement,
because they had a bad feeling about it,
too. Niko-niko calendar, also known as
smiley calendar or happiness index, is a
tool to track the mood of a team within
an agile scrum project. The A is me :)
15. Whiteboarding the Sketches and User Experience Strategies
Company Confidential
Because the entire project was done in
Agile Scrum Sprints and had only 3
weeks, I would sketch the designs on a
whiteboard and my team members
would provide feedback on the fly during
daily scrum stand-ups.
16. BKuet eThpeirneg i sA ah Heuagde Goafp t hOepp Corltiuennitty R Beevinige wLesft &O nL iTmhei tteabdl eWireframing
Company Confidential
This whiteboarding sketching technique
proved to be very successful since I
would always be ahead of the visual
designs and the client reviews and this
would give our team enough time to
woek on the client feedback.
17. Design and UX Decisions
1. How do we structure mobile?
2. How do we treat the “Buy” option in the nav?
3. Where does the subscription messaging go?
4. How does PUR Rewards fit in our CRM strategy?
5. How do we effectively message and display MAXION?
6. How do we sensibly and effectively integrate TV campaigns?
7. How do we treat/ promote product bundles?
Company Confidential
19. PRODUCTS
Our Mission MAXION
Remove
Contaminants
- Reduce Waste
- Reduce Cost
Interactive ZIP Code
Driven Tool
Cost Saving
Calculator
Plastic Footprint
Calculator
List of Contaminants
and Why I care
Certifications
& Science
More on
Maxion
Brita
Comparison
Replacement
Filters
Refrigerator
Filters
Filter
Subscriptions
List of Conaminants Bundles Compare Filters
& Why I Care
Certifications &
MAXION Other Science Product Videos Direct to Buy
Confirmation
Page
Purchase
Page
Tiered Subscriptions Coupons
Breakout
SUBSCRIPTIONS
Tiered Subscriptions
Breakout
Product “Registry”
(Package Insert)
Adjust Email Adress
or Preferences
Register to Receive
Subscriptions
Register for Email
Reminders
Register to generalemails only
(coupons & new products)
Change CC Info
or address info
SUPPORT
Product
Support
Subscription
Support
Manuals Call/Chat/Email
Videos (aggregate) FAQs
Register to Receive
Subscriptions
Product “Registry”
(Package Insert)
Adjust Email Adress
or Preferences
Change CC Info
or address info
Warranty
Registration
Track Order
Status
BLOG
Aggregate
Content
view/ blog here
Article View
BUY
Product
Category
Selection
Coupons
Purchase Page
Subscription
Upsell
Confirmation
Page
Pages to be built for Aug 18th
Pages to be discussed for Aug 18th
Pages to be designed and added after Aug 18th
WHY PUR
Why Filter
Water?
Results Page
Faucet
Mounts
Pitchers
Content to be bulleted out rather than serve as a stand-alone page
SITE MAP & CONTENT MAPPING ARCHITECTURE
Register to Receive
Subscriptions
Register for Email
Reminders
Register to generalemails only
(coupons & new products)
Video Player
Manual
PUR REWARDS
View
(single view) Login to My Account Join PUR Rewards Opt Out of PUR Rewards
Shopping Cart
View
Same page design over the whole website
Pages to be built for Aug 18th
Pages to be discussed for Aug 18th
Pages to be designed and added after Aug 18th
Content to be bulleted out rather than serve as a stand-alone page
Same page design over the whole website
Pages to be built for Aug 18th
Pages to be discussed for Aug 18th
Pages to be designed and added after Aug 18th
Content to be bulleted out rather than serve as a stand-alone page
Same page design over the whole website
Pages to be built for Aug 18th
Pages to be discussed for Aug 18th
Pages to be designed and added after Aug 18th
Content to be bulleted out rather than serve as a stand-alone page
Same page design over the whole website
Product “Registry”
(Package Insert)
PUR REWARDS TO REPLACE SUBSCRIPTIONS PAGE
FOOTER
CONTENT
Privacy
Statement
Site Terms and
Conditions
Sitemap
20. Support Sections
Return to Top
WHY PUR PRODUCTS BLOG SUPPORT BUY
Contact Us FAQs Installation and Manuals
Telephone
1-800-PUR-LINE (1-800-787-5463)
M-F, 9-5PM EST
Mail
Kaz USA, Incorporated
Attn: Consumer Relations
250 Turnpike Road
Southborough, MA 01772
Email
Send email enquiries to:
ConsumerRelations@kaz.com
More Support Sections
Call center hours
Customer Service:
Monday-Friday 9:00AM-5:00PM EST
Contact Us
Outside of the U.S. and Canada
Asia Pacific: kazasiahelp@kaz.com
Austria: info-austria@kaz.com
Benelux: Info-benelux@kaz.com
Central: info-cee@kaz.com
& Eastern Europe:
France: info-france@kaz.com
Germany: info-europe@kaz.com
Iberia: info-spain@kaz.com
Italy: info-italy@kaz.com
Scandinavia: Info-europe@kaz.com
Switzerland: Info-europe@kaz.com
Turkey Info-europe@kaz.com
& Middle East:
United Kingdom: enquiries@kaz.com
All Other Europe: info-europe@kaz.com
Frequently Asked Questions (FAQs)
View frequently asked questions on PUR water filter products.
Faucet Mounts Pitchers Filters
Can I run hot water through the filter?
Retailer and Dealer Inquiries
Send email inquiries to:
CustomerRelations@kaz.com
Minimum order requirement for accounts.
Basic Filters Advanced Filters Advanced Plus Filters
Running hot water through the filter will decrease the effectiveness of the filter.
Maxion Filter Technology
How do I know my filter needs to be replaced?
No, replacing the filter is easy. Simply twist off the top cover, remove the old filter, put in the new one,
and replace the top cover. Also, it is important to run cold water through the filter for five minutes before use.
Filter Replacement Buy Replacement Filters
Can I use a MineralClear filter with the Basic faucet mount system?
Yes, you can use a MineralClear filter with the Basic faucet mount system. Advanced MineralClear filters run the
purified water over natural minerals, providing a clean, fresh taste.
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Lorem Ipsum
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Manuals
Download user manuals for all current PUR water filter products.
Basic Filters
PUR Basic Faucet
Water Filter - Black
PUR Basic Faucet
Water Filter - White
PUR Basic Faucet
Water Filter - Chrome
Download Download Download
Advanced Filters
PUR Advanced Faucet
Water Filter - Black
PUR Advanced Faucet
Water Filter - White
PUR Advanced Faucet
Water Filter - Chrome
Download Download Download
Advanced Plus Filters
PUR Advanced Plus
Faucet
Water Filter - Black
PUR Advanced Plus
Faucet
Water Filter - White
PUR Advanced Plus
Faucet
Water Filter - Chrome
Download Download Download
PUR Advanced Plus
Faucet
Water Filter - Stainless Steel
Download
Product Support
PUR Rewards
Automatic Reminders
Replacement Filter
Faucet Mounts Pitchers Filters
Lorem Ipsum
Lorem Ipsum
Download
Lorem Ipsum
Lorem Ipsum
Download
Faucet Mount Installation
Great tasting PUR filtered water is as easy as 1-click.
Demonstration Video Filter Installation
Still a little unsure?
Get a little confidence booster in the way of a
demonstration video.
Other Support Sections
Warranty Registration Track Order Status PUR Rewards and Account
Warranty Registration
Please fill out the form below to register your product
Model Number: *
Store Purchased From:*
Date Purchased:*
First Name:*
Last Name:*
Email Address:*
Confirm Email:*
Address 1:*
Address 2:
City:*
State/Province:*
Zip/Postal Code:*
Country:*
Telephone
Submit
More Sections
Order Status
There are a few ways to check on the status of your order. Please enter as much information as you have into the form below.
Alternatively, you may reach us by telephone or email.
You must select an order method below.
Also, you must fill in at least one of the additional fields (email, phone, and/or order number).
Order Method:
Phone:
Email:
Order Number:
Search Now
FOOTER
Return to Top
Return to Top
Yes! I would like to join PUR Rewards and receive 10% off and Free UPS
Ground Shipping on many items on orders at PURWater.com as well as
occasional PUR Rewards special deals via email.
--------------- OR ---------------
Telephone
Call 1-800-PUR-LINE
Email
To check the status of an order online, you can send an email with the details of the order, including order number, name and shipping address,
to ConsumerRelations@kaz.com
PUR Rewards and Account
Time to change your filter?
Find out how in this demonstration video.
Videos:
Instructions:
Instructions for Basic and
Advanced Faucet Mounts
Instructions for AdvancedPlus
Faucet Mounts
Download Instructions:
Download
21. WHY PUR PRODUCTS BLOG PUR REWARDS SUPPORT BUY
View frequently asked questions on PUR water filter products.
Maxion Filter Technology
Can I use a MineralClear filter with the Basic faucet mount system?
Yes, you can use a MineralClear filter with the Basic faucet mount system. Advanced MineralClear filters run the
purified water over natural minerals, providing a clean, fresh taste.
Maxion Filter Technology
Support Sections
Automatic Reminders
Replacement Filter
Automatic Reminders
Replacement Filter
Contact Us FAQs Installation
Return to Top ^
(Manuals and Videos)
Warranty Registration Track Order Status PUR Rewards and Account
FOOTER
Frequently Asked Questions (FAQs)
Faucet Mounts Pitchers Filters
Can I run hot water through the filter?
Running hot water through the filter will decrease the effectiveness of the filter.
How do I know my filter needs to be replaced?
No, replacing the filter is easy. Simply twist off the top cover, remove the old filter, put in the new one,
and replace the top cover. Also, it is important to run cold water through the filter for five minutes before use.
Filter Replacement Buy Replacement Filters
Can I use a MineralClear filter with the Basic faucet mount system?
Yes, you can use a MineralClear filter with the Basic faucet mount system. Advanced MineralClear filters run the
purified water over natural minerals, providing a clean, fresh taste.
Faucet Mounts
Pitchers
Can I run hot water through the filter?
Running hot water through the filter will decrease the effectiveness of the filter.
How do I know my filter needs to be replaced?
No, replacing the filter is easy. Simply twist off the top cover, remove the old filter, put in the new one,
and replace the top cover. Also, it is important to run cold water through the filter for five minutes before use.
Filter Replacement Buy Replacement Filters
Can I use a MineralClear filter with the Basic faucet mount system?
Yes, you can use a MineralClear filter with the Basic faucet mount system. Advanced MineralClear filters run the
purified water over natural minerals, providing a clean, fresh taste.
Lorem Ipsum
Lorem Ipsum Lorem IpsumLorem IpsumLorem IpsumLorem IpsumLorem IpsumLorem Ipsum
Lorem Ipsum
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Filters
Please find your product category (Faucets or Pitchers) to read about the filtration FAqs.
Return to Top ^
Return to Top ^
All Faucet Mounts (Basic, Advanced and Advanced Plus)
Advanced and Advanced Plus Faucet Mounts
Filter Replacement Buy Replacement Filters Automatic Reminders
Replacement Filter
Related Content
Maxion Filter Technology
22. WHY PUR PRODUCTS BLOG PUR REWARDS SUPPORT BUY
Installation (Videos and Manuals)
Manuals Videos
Download user manuals for all current PUR water filter products.
Faucet Mounts
Pitchers
Support Sections
Models
Faucet Mounts- Advanced Plus Filters
Models
Return to Top ^
7 Cup 18 Cup Dispenser
Contact Us FAQs Installation
(Manuals and Videos)
Warranty Registration Track Order Status PUR Rewards and Account
FOOTER
Manuals
Faucet Mounts- Basic Filters
Download
Faucet Mounts- Advanced Filters
Videos:
Great tasting PUR filtered water is as easy as 1-click.
Demonstration Video Filter Installation
Still a little unsure?
Get a little confidence booster in the way of a
demonstration video.
Time to change your filter?
Find out how in this demonstration video.
Faucet Mount Installation:
Instructions:
Instructions for Basic and
Advanced Faucet Mounts
Instructions for AdvancedPlus
Faucet Mounts
Download Instructions:
Download
Return to Top ^
Return to Top ^
Return to Top ^
Chrome
White
Baby
Download
White
Black
Chrome
Download
Models
Stainless Steel
Silver
Stainless Steel
Silver
Chrome
White
Lorem Ipsum
Lorem Ipsum
Download
Models
11 Cup with Electronic Filter CHange Light
5 Cup
PUR Year of Clean Water Value Pack
7 Cup with Electronic Filter CHange Light
Download user manuals for all current PUR water filter products.
Return to Top ^
29. Not created Maximize our unique MORE WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY
Why Filter
Only PUR
WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY
Why Filter
Only PUR
WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY
type and hit enter to sear ch
WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY
WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY 22
WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY 22
AdvancedPlus Faucet Filter -
Chrome
2
8
3
12
MineralClear Replacement
Filter
11 Cup Water Filter Pitcher
Pitcher Replacement Water
Filter
CART / CHECKOUT
WHY PUR PRODUCTS REWARDS SUPPORT BLOG BUY 22
AdvancedPlus Faucet Filter -
Chrome
8
3
12
MineralClear Replacement
Filter
11 Cup Water Filter Pitcher
Pitcher Replacement Water
Filter
CART / CHECKOUT
Not created Maximize our unique MORE Not created Maximize our unique MORE Not created Maximize our unique MORE Menu item hover
Sub-menu item hover
Search icon hover
Search icon click
Items added to cart
Cart icon hover
Quantity hover to delete
30. MENU
Menu icon tap - fly-in menu
water filters are
equal
contaminant reduction with
MAXION technology.
ABOUT MAXION
WHY PUR
PRODUCTS
REWARDS
SUPPORT
BLOG
BUY
Your cart is empty
Tab main menu item
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PRODUCTS
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Secondary item reveal
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Why Filter
Only PUR
PRODUCTS
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Tap seconardy item
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Why Filter
Only PUR
PRODUCTS
REWARDS
MENU
MENU
water filters are
equal
MENU
water filters are
equal
MENU
water filters are
equal
Not all water filters are
created equal
Maximize contaminant reduction with
our unique MAXION technology.
MORE ABOUT MAXION
type and hit enter to sear ch
MENU
MENU
Not all water filters are
created equal
water filters are
equal
contaminant reduction with
MAXION technology.
ABOUT MAXION
WHY PUR
PRODUCTS
REWARDS
SUPPORT
BLOG
BUY
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contaminant reduction with
MAXION technology.
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SUPPORT
BLOG
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contaminant reduction with
MAXION technology.
ABOUT MAXION
SUPPORT
BLOG
BUY
contaminant reduction with
MAXION technology.
ABOUT MAXION
SUPPORT
BLOG
BUY
Maximize contaminant reduction with
our unique MAXION technology.
MORE ABOUT MAXION
AdvancedPlus Faucet Filter
Chrome
2
8
3
12
MineralClear Replacement
Filter
11 Cup Water Filter Pitcher
Pitcher Replacement Water
Filter
CART / CHECKOUT
MENU
water filters are
equal
contaminant reduction with
MAXION technology.
ABOUT MAXION
WHY PUR
PRODUCTS
REWARDS
SUPPORT
BLOG
BUY
22 Items in cart
AdvancedPlus Faucet Filter
Chrome
2
8
3
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