In making the case for Unified Communications, it’s important to dispel misconceptions and understand your needs well before taking the plunge. In this presentation we'll help you to better assess how your organization can benefit from digital collaboration technology.

1. Dispelling
Misconceptions of
Unified Communications

2. Despite the still-wobbly state of the
worldwide economy, enterprises
have been firm in proclaiming
the growing value of Unified
Communications by
investing heavily in
the collaboration
technology.

3. According to Wainhouse
Research, the overall UC market
is set to grow at 17% CAGR over
the next three years.
+17%

4. Implementation
and roll out, selecting
the right deployment model,
and return on UC technology
investment often top the list
of challenges decision-makers
face when assessing
a Unified Communications
service.
UC

5. To help manage buyer expectations and
ameliorate the evaluation process,
here is our take on the most
common UC misconceptions.

6. MISCONCEPTION 1
I need a costly on-premise
infrastructure in order to
deploy a full-ranging
UC solution

7. REALITY:
For most medium to large
businesses, hosted or hybrid UC
solutions provide all necessary
tools, features and modules with
less fuss, lower Total Cost
of Ownership and
faster ROI than
on-premise installation.

8. MISCONCEPTION 2
It is impossible to
cost-effectively
scale a UC solution
to my company’s
evolving needs.
$

9. REALITY:
Not only is it possible to scale
your UC solution, it should also
be easy and cost-effective
via the Cloud.
More flexibility is one of the
advantages of hosted
Unified Communications.

10. We need to invest heavily
in in-house trainers, user
education and adoption
resources.
MISCONCEPTION 3

11. REALITY:
The truth is that when deploying
a UC solution of any kind, the
biggest factor of success will be
user adoption.

12. Service Providers “earn their keep”
in large part through the quality
and scope of their Client Services,
which should accompany customers
from beginning to end – user
communication,
on-going training,
assistance and
reporting.

13. Mission critical systems
such as enterprise-wide
telephony are not mature
enough to be deployed
in the Cloud
MISCONCEPTION 4

14. REALITY:
Sizeable companies are migrating their
telephony from an on-premise PBX
infrastructure to UCaaS increasingly
more frequently as Cloud hosting
grows in stability and maturity.

15. CONCLUSION
So, what are the advantages
of hosted telephony?
Cost savings Scalability Hands-free
IT support

16. For companies not
ready or able to
take the leap to fully
hosted enterprise-
wide telephony,
hybrid co-existence
models combine
PBX and UCaaS with
telephony.

17. more tips and advice
on collaboration
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