Arkadin Professional Services specialize in designing, delivering and supporting bespoke collaboration solutions and international or complex deployments. Delivered by our expert global team, Arkadin Professional Services offer you the flexibility and expertise to fit your specific need.

1. Arkadin Professional Services specialize in designing, delivering and
supporting bespoke collaboration solutions and international or complex
deployments.
Delivered by our expert global team, Arkadin Professional Services offer you
the flexibility and expertise to fit your specific need.
ARKADIN PROFESSIONAL SERVICES
CUSTOMIZED TO YOUR BUSINESS NEEDS
> Worldwide collaboration solution roll-out and local language support
Unified Communications deployment of Microsoft Hosted Lync solutions
Video Conference Room installation and integration with your network infrastructure
Transition from a legacy conferencing service to the Arkadin Cloud Collaboration Platform
SIP Trunk connection with our audio conference platform to reduce your telecommunication costs
Professional Services for “tailor-made” projects including:
Professional
Services

2. ARKADIN PROFESSIONAL SERVICES: MANAGING YOUR
COLLABORATION PROJECT BEFORE, DURING AND AFTER
IMPLEMENTATION
…with a proven project management methodology and dedicated service
relationship management
RUN
Guarantee quality of service
delivered on customer sites
Monitor customer satisfaction
and recommend appropriate
improvement plan
Track usage with custom
reporting tools and adjust
adoption strategy
Manage upgrades and continually
ensure the most suitable solution
is running
DESIGN
On-board a Technical
Pre-Sales to qualify your custom
collaboration
Build an accurate
Return On Investment analysis
Leverage extensive experience
to facilitate the High Level
Design of your solution
Build a project team with
the right skill set from your
organization and our PS teams
BUILD
Instigate workshops and
coordinate the different project
streams
Develop custom applications
and facilitate specific
integrations
Identify potential weaknesses and
apply the appropriate changes
Handle a successful transition
from an implementation to an
adoption phase
Top quality service
provided by Arkadin’s
certified PS teams :
PMI
AGILE
Contract technical validation
Low-Level Design
High-Level Design
Consulting Migration plan
Technical sales support Control and report
Continuous Service
Improvement
Risk management
Follow up adoption incident
Change management
Reporting, SLA Integration Specific
development
Satisfaction Plan
Test service acceptance
Service Plan
Arkadin Professional Services are provided
by a global team of experts who work
with you to plan and deliver the overall project.
Our team comprises:
Technical Pre-Sales / Solution Engineers / Project Managers
/ Developers / Service Relationship Managers
Flexibility
Expertise
Dedicated
Professional
Services