Different people use technology in different ways. But if they’re united on one point, it’s that technology should enable, not get in the way. If it’s taking you longer to get things done with a mandated software app than it would using old-school low-tech like pencil and paper, it’s the technology that needs to change. Not you. Fortunately, new services like Arkadin’s new ArkadinVision take into account these different ways of working. So here we take a little look at the different types of people that you might meet in your conferencing sessions, from the ever traveling Marco Polo to the enthusiastic ‘have-a-goer’ and the one who really, really likes to make a note of everything - perhaps you might recognise some of them! Meetings shouldn't be complicated. We know that people just want to be able to meet easily, without the stress of what technology they need to use. ArkadinVision allows you to audio, web or video conference at the click of a button, regardless of your location, technology or device. It's really that simple...

1. Meetings as unique as you are

2. Everyone has
a different
approach to
work.
Everyone has a different approach
to communicating, collaborating, and
conferencing. That’s what makes us
and our communications unique.

3. THE MARCO POLO THE NARCISSISTTHE PAPER PUSHER THE INVISIBLE MAN
THE ‘HAVE-A-GOER’ THE DOCUMENTER THE TECH JUNKIE YOU

4. As in all walks of life, when you understand the people, you understand
their goals. And when you understand other people’s goal…
it’s workflow DYNAMITE.

5. Which one are you?
Let’s take a look at some of the usual suspects
that you meet on virtual conferences.

6. THE MARCO POLO
#1

7. The intrepid traveller of the conferencing world,
this participant is always on the go!
This person is joining conference calls as the world around her passes by.
This lady is super organised to help keep on top of everything she needs
to get done.

8. There’s no doubt
this lady is, quite
literally, a high-flyer;
other distinguishing characteristics
include an obscure job title (Special
Projects!) and an almost superhero
like ability to pack a suitcase in 30
seconds flat!
This participant likes things to run
smoothly and on time like those
Swiss trains she is always on.

9. Platforms like ArkadinVision.
She needs, with a click, and no time consuming downloads
or hassle, to use an easy platform to connect to calls.

10. 89%
of remote workers
say video makes them
feel more connected.

11. THE PAPER PUSHER
#2

12. The Paper Pusher is a little bit old school.
Whenever the Paper Pusher joins a call it’s mostly the top of his head that you
can see. No one has yet pointed it out for fear of embarrassing him...; or finding
out that it’s deliberate and his forehead just really is his best feature!

13. This chap takes all
his notes on paper.
He needs a virtual meeting platform
that is intuitive, easy to use
and interoperable with what he is
used to.

14. He doesn’t care that
the younger chaps
join via their mobile,
(mobiles haven’t been the same since
Blackberry went out of style); he just
wants to use his video conferencing
room

15. A platform like ArkadinVision.
He needs a platform that lets him join the way he wants
and his workforce the way they want.

16. 92%
of workers,
“collaborate” means
email.
For

17. THE
NARCISSIST
#3

18. This conference
character always
gets the job done but
my word, they look
fabulous doing it.
They always use the video when
joining a call...and then spend
the rest of the call doing their hair
in their video screen.

19. At the heart of
this is face-to-face
contact.
They like seeing themselves
on video sure, but they also like
seeing others to help pick up
visual cues, helping to pick up
what really they’re feeling and
thinking. In short, video adds
a personal element that audio
can’t.

20. and encourages others to do
the same.
The narcissist needs a platform that is easy to join via video

21. 90%
of human
communication
is nonverbal.
Remember

22. THE INVISIBLE MAN
#4

23. This person is...well no one actually knows.
They’re always on the call (they never use video), they say “hi” at the start
and then… well that’s it.

24. An hour later, as
you’re wrapping up
the call
the invisible man pops up again to say
“goodbye”. What he has been doing in
the meantime is anyone’s guess.

25. The invisible man might not be the biggest
presence in a virtual meeting
(one gets the impression he would be happier just sat silently in a room
on his own); and what he wants from a virtual meeting platform
is anyone’s guess.

26. But while he is
being silent in
the background
the rest of the participants are
busy chatting, sharing their
video cameras and swapping
documents left, right and centre.

27. THE ‘HAVE-A-GOER’
#5

28. The ‘have-a-
goer’ is the direct
opposite to the
Invisible Man.
This conference participant
takes real pride in all their
team being on the same
page, quite literally.

29. They’re always
sharing documents
and showing their
screen
in an effort to make sure that
the rest of the team know
exactly what they are talking
about.

30. Though, the ‘have-
a-goer’s’ team
might say that the time he used the
screen share function to show his
holiday photos, all 156 of them, was
a step too far; screen sharing is a
great way of making sure everyone
is pulling together.

31. no matter what devices the
participants are using.
To bring the team onto the same page and talk through
key points in detail the ‘have-a-goer’ needs a platform
that can make screen sharing easy,

32. THE DOCUMENTER
#6

33. The documenter,
helps keep
everything ticking
over
They join via video or audio,
whichever is most convenient for
them and from wherever they are -
be it on the train, the airport lounge
or home office, to ensure they’re
connected and not miss anything.

34. she likes to...document things.
The documenter has elements of the Marco Polo and the
‘Have-a-goer’ with one difference,

35. The documenter
logs everything.
Absolutely
everything.
No-one asked them to do it,
they just do. Then they send it
to you all after the call.

36. The documenter’s
behaviour might
seem bizarre;
but two weeks later, when
everyone has forgotten exactly
what was said, they’re very glad
for the comprehensive breakdown
the documenter has provided.

37. The documenter just likes everything
to be listed.
They enjoy the freedom that their video conferencing
platforms give them, freedom to work where they like,
how they like, on whatever device they like.

38. THE TECH JUNKIE
#7

39. Conferences with
the Tech Junkie are
a wild adventure,
because you can never tell which
technology the Junkie is going
to use next.

40. The Tech Junkie
likes apps, man does
he like apps
He will expect you to be on Skype and
Slack; he’ll WhatsApp you to remind
you of the meeting; he’ll Check In from
his own desk just for kicks and oh, all
the stuff’s on DropBox, haven’t you
read it yet?

41. Some indulge with the Tech Junkie’s
passion,
but keeping up is never going to be possible
(especially for the Paper Pusher)!

42. But what the Tech
Junkie really needs
is not more apps
but a single platform
that lets him join the
conference from any
device, anywhere,
let’s him dial-in or join
via video. He needs a
platform that lets him
share documents and
content.

43. 57 services
for file sharing alone.
The average enterprise uses

44. YOU
#8

45. So how do YOU like to work?
Our set of 7 needs an 8th. Because not everybody
fits into these 7 characters.

46. Maybe you’re a
combo of the 7
above.
You have the travel schedule of
the Marco Polo, but the heart of an
Invisible. You have the download
addiction of a Junkie, but the
conscientious participation ethic
of a Goer.

47. Whatever your style
of communication
and collaboration,
everyone wants conferencing
technology to enable personal things
like work/life balance and flexible
working patterns.

48. The great thing is new tools like
are ready to help - because they work
the way you work.

49. Why not bring some balance to your life
and give it a try?
ArkadinVision is a people-centred service that ties together different
worker roles with secure multichannel communication, and probably
works smoothly with what you use already...

50. Why not check out
ArkadinVision today?

51. Takeaways
People use communication and collaboration
technologies in different ways
To get the most out of a person, make sure
your technology choices fit their work style
Let people participate in conferences according
to their inner preference - you’ll get better work
out of them that way

52. vision.arkadin.com