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The 6 worst habits
affecting your
productivity
PRODUCTIVITY PITS
and the
PRODUCTIVITY HACKS
that avoid them.
SIX BIG DON’Ts:
A guide to worst practice in the
connected workplace
WORST PRACTICE #1:
The Reply-All message confetti
“Cc” and “Bcc” are minefields.
Nine times out of ten, a Cc is
just backside-covering. And Bcc?
Sneaky subterfuge.
THE PROBLEM:
Most people spend 14 hours
a week in their Inbox!
So when you hit “Reply All”,
you’re keeping a bad practice in
play.
THE PROBLEM:
If you want someone to read
and/or respond, there’s one place
for his email address: the To:
field.
Never use Cc or Bcc unless
absolutely necessary.
THE HACK:
If you want someone to read
and/or respond, there’s one place
for his email address: the To:
field.
Never use Cc or Bcc unless
absolutely necessary.
(And if you’re not sure, a
one-minute teleconference
works.)
THE HACK:
DEEP-SIX THE CC.
WORST PRACTICE #2:
The phone tag whack-the-mole game
We’ve all had to chase people
by phone, then miss their
callback.
You called at 10am.
They called back in your meeting.
You returned their message.
They were out at lunch.
THE PROBLEM:
And then you forgot what it was
about anyway.
Promote presence across your
messaging apps.
PRESENCE = onscreen prompts
(like “Online”, “Away”)
Presence status tells you if
someone will answer… before
you call.
THE HACK:
Or you could just instant-message
them. It’s faster.
WORST PRACTICE #3:
The “voice novelist”.
Let’s face it, some people’s
voicemail messages make a “50
Shades of Grey” box set look like
an SMS.
(Albeit of greater literary merit.)
THE PROBLEM:
Let’s face it, some people’s
voicemail messages make a “50
Shades of Grey” box set look like
an SMS.
(Albeit of greater literary merit.)
INBOX
Chat…………...14m ago
Email…………..16.9Kb
Voice message…8min33sec
THE PROBLEM:
That 8min saved could be part
of the 17mins of rest you need
after a 52min stint.
But often, YOU DON’T KNOW
HOW LONG IT IS.
THE PROBLEM:
Unify that Inbox!
Bringing apps like email,
voicemail, and chat together
gives information cues that cut
down wasted time.
Today’s communications apps
give you the info you need to
prioritise.
THE HACK:
Turn your voice novelists into
masters of the short story.
WORST PRACTICE #4:
The omnidirectional echo chamber
We’ve all had this one...not so much
inside our walls, but from partners
and vendors.
Email: “here’s what we talked
about.”
Voicemail: “just checking you got
my email.”
Text: “hey, check your email inbox.
THE PROBLEM:
We’ve all had this one...not so much
inside our walls, but from partners
and vendors.
Email: “here’s what we talked
about.”
Voicemail: “just checking you got
my email.”
Text: “hey, check your email inbox.
And then comes the IM request…
THE PROBLEM:
Put the action back into inaction.
“Unless I hear different by 4pm,
here’s what I’ll do.”
“Any objections on the notes need
to be with me by Friday.”
“I’m happy for you to go ahead
without my sign-off at each stage.”
THE HACK:
Put the action back into inaction.
“Unless I hear different by 4pm,
here’s what I’ll do.”
“Any objections on the notes need
to be with me by Friday.”
“I’m happy for you to go ahead
without my sign-off at each stage.”
Instead of waiting for decisions,
pre-empt them.
THE HACK:
Control the conversation.
WORST PRACTICE #5:
The “Were we in the same meeting?”
How many meetings have you
been in where other people’s
recollections of what happened…
seem different to yours?
THE PROBLEM:
How many meetings have you
been in where other people’s
recollections of what happened…
seem different to yours?
We know. About 1,000, right?
THE PROBLEM:
46% of workers use online tools
to avoid face-to-face hassles.
Record and annotate.
Videoconferencing and
whiteboarding let you
COLLABORATE across borders
COMMUNICATE across time zones
CONNECT without distractions
THE HACK:
But there’s a big benefit nobody
mentions -
Online collaboration doesn’t just
KICK ASS - it TAKES NAMES.
Record what was agreed with
annotation and archiving. It avoids
arguments later.
THE HACK:
WORST PRACTICE #6:
Never getting to yes.
“I’ll check with Tom’s team.”
“I’ll run it by Samantha.”
“I just need Ian’s sign-off.”
When everyone’s covering,
everyone’s COWERING.
THE PROBLEM:
The average worker spends
31 hours a month in useless
meetings.
Make it clear whose decisions
count.
Don’t aim for buy-in from
EVERYONE…
...just those who MATTER.
Be firm on who’s driving, and who’s
watching the race.
THE HACK:
THAT’S
PRODUCTIVITY
HACKING.
Replace these productivity pits
with productivity HACKS.
Discover how you can use technology
to make your people not only more
productive but also more engaged,
empowered and likely to stay.
Download our special eGuide bundle
for HR professionals like you, now.
HR’s Connected
Business Bundle
Download now
Collaboration is leadership.
Start leading with Arkadin
Collaboration Services.

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The 6 worst habits affecting your productivity

  • 1. The 6 worst habits affecting your productivity
  • 2. PRODUCTIVITY PITS and the PRODUCTIVITY HACKS that avoid them.
  • 3. SIX BIG DON’Ts: A guide to worst practice in the connected workplace
  • 4. WORST PRACTICE #1: The Reply-All message confetti
  • 5. “Cc” and “Bcc” are minefields. Nine times out of ten, a Cc is just backside-covering. And Bcc? Sneaky subterfuge. THE PROBLEM:
  • 6. Most people spend 14 hours a week in their Inbox!
  • 7. So when you hit “Reply All”, you’re keeping a bad practice in play. THE PROBLEM:
  • 8. If you want someone to read and/or respond, there’s one place for his email address: the To: field. Never use Cc or Bcc unless absolutely necessary. THE HACK:
  • 9. If you want someone to read and/or respond, there’s one place for his email address: the To: field. Never use Cc or Bcc unless absolutely necessary. (And if you’re not sure, a one-minute teleconference works.) THE HACK:
  • 11. WORST PRACTICE #2: The phone tag whack-the-mole game
  • 12. We’ve all had to chase people by phone, then miss their callback. You called at 10am. They called back in your meeting. You returned their message. They were out at lunch. THE PROBLEM:
  • 13. And then you forgot what it was about anyway.
  • 14. Promote presence across your messaging apps. PRESENCE = onscreen prompts (like “Online”, “Away”) Presence status tells you if someone will answer… before you call. THE HACK:
  • 15. Or you could just instant-message them. It’s faster.
  • 16. WORST PRACTICE #3: The “voice novelist”.
  • 17. Let’s face it, some people’s voicemail messages make a “50 Shades of Grey” box set look like an SMS. (Albeit of greater literary merit.) THE PROBLEM:
  • 18. Let’s face it, some people’s voicemail messages make a “50 Shades of Grey” box set look like an SMS. (Albeit of greater literary merit.) INBOX Chat…………...14m ago Email…………..16.9Kb Voice message…8min33sec THE PROBLEM:
  • 19. That 8min saved could be part of the 17mins of rest you need after a 52min stint.
  • 20. But often, YOU DON’T KNOW HOW LONG IT IS. THE PROBLEM:
  • 21. Unify that Inbox! Bringing apps like email, voicemail, and chat together gives information cues that cut down wasted time. Today’s communications apps give you the info you need to prioritise. THE HACK:
  • 22. Turn your voice novelists into masters of the short story.
  • 23. WORST PRACTICE #4: The omnidirectional echo chamber
  • 24. We’ve all had this one...not so much inside our walls, but from partners and vendors. Email: “here’s what we talked about.” Voicemail: “just checking you got my email.” Text: “hey, check your email inbox. THE PROBLEM:
  • 25. We’ve all had this one...not so much inside our walls, but from partners and vendors. Email: “here’s what we talked about.” Voicemail: “just checking you got my email.” Text: “hey, check your email inbox. And then comes the IM request… THE PROBLEM:
  • 26. Put the action back into inaction. “Unless I hear different by 4pm, here’s what I’ll do.” “Any objections on the notes need to be with me by Friday.” “I’m happy for you to go ahead without my sign-off at each stage.” THE HACK:
  • 27. Put the action back into inaction. “Unless I hear different by 4pm, here’s what I’ll do.” “Any objections on the notes need to be with me by Friday.” “I’m happy for you to go ahead without my sign-off at each stage.” Instead of waiting for decisions, pre-empt them. THE HACK:
  • 29. WORST PRACTICE #5: The “Were we in the same meeting?”
  • 30. How many meetings have you been in where other people’s recollections of what happened… seem different to yours? THE PROBLEM:
  • 31. How many meetings have you been in where other people’s recollections of what happened… seem different to yours? We know. About 1,000, right? THE PROBLEM:
  • 32. 46% of workers use online tools to avoid face-to-face hassles.
  • 33. Record and annotate. Videoconferencing and whiteboarding let you COLLABORATE across borders COMMUNICATE across time zones CONNECT without distractions THE HACK:
  • 34. But there’s a big benefit nobody mentions - Online collaboration doesn’t just KICK ASS - it TAKES NAMES. Record what was agreed with annotation and archiving. It avoids arguments later. THE HACK:
  • 35. WORST PRACTICE #6: Never getting to yes.
  • 36. “I’ll check with Tom’s team.” “I’ll run it by Samantha.” “I just need Ian’s sign-off.” When everyone’s covering, everyone’s COWERING. THE PROBLEM:
  • 37. The average worker spends 31 hours a month in useless meetings.
  • 38. Make it clear whose decisions count. Don’t aim for buy-in from EVERYONE… ...just those who MATTER. Be firm on who’s driving, and who’s watching the race. THE HACK:
  • 40. Discover how you can use technology to make your people not only more productive but also more engaged, empowered and likely to stay. Download our special eGuide bundle for HR professionals like you, now. HR’s Connected Business Bundle Download now
  • 41. Collaboration is leadership. Start leading with Arkadin Collaboration Services.