The Value of Unified Communications Collaboration in High Tech. Talent acquisition and retention has become a key differentiator for companies in the high-tech sector. According to Wainhouse Research, while each role and function within an organization has different needs, it is clear that high-tech companies that do invest in new Unified Communication & Collaboration services enable their teams to push into new frontiers to grow and prosper.

1. THE VALUE OF
UNIFIED COMMUNICATIONS
& COLLABORATION IN HIGH-TECH
Talent acquisition and retention has become a key differentiator for
companies in the high-tech sector. According to Wainhouse Research,
while each role and function within an organization has different needs, it
is clear that high-tech companies that do invest in new Unified
Communication & Collaboration services enable their teams to push into
new frontiers to grow and prosper:
EXECUTIVE MANAGERS
Meeting in-person is important for certain situations but becomes nearly impossible to do it
for every occasion, person, or group that requires executive engagement. It is much more
common for this tightly-scheduled group to meet via audio conference with supporting
documentation shared via web conferencing, or over high-quality video conferencing,
which provides more personalized interaction and fosters closer relationships.
ENGINEERS IN R&D
MARKETING PERSONNEL
For more information on how Arkadin helps simplify your communications,
visit www.arkadin.com and blog.arkadin.com
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Many high tech companies have multiple research labs, and agile development teams require
constant/daily communication among engineers and management. Sharing research work is
increasingly conducted through personal video calls, group audio calls, and webcasts.
Personal video can be used, for example, to provide a view of development within an offsite lab
or production line, eliminating the need for onsite oversight.
Marketers employ group audio calls
integrated with web conferencing,
allowing all to “see what I see” including
images, video, website tours, and project
documents. Remote teams turn to video
conferencing to promote a greater sense
of community. And new product or service
rollouts take days - versus weeks or
months - when conducted via webcast
where thousands of people can be
informed and updated in one session.