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Millennial Wealth
Management:
Leveraging Digital for the
Ever-Changing Clientele
2020Millennials will
compromise half the
global workforce - PwC
2/3of the wealth managers’
clients are over 60-
future of inheritance*
x6Global spending power is
estimated to be US$10
trillion; will multiply 6 times in
the next few years
* Based on wealth transfer simulation model
Millennials
Digital Addicts/Tech
Savvy
Civic
Oriented
Globally
minded
Free Spirited Multi-tasker Impatient
Millennials’ self-perception
Complicated, time-consuming
and risky processes
Not feeling in control of
financial decisions
Not getting instant
support
What upsets them?
Your millennial clients want more
personal, more real-time, more
effortless interactions.
Millennial HNIs believe
digital maturity is key for
associating with firms
%80
The Current Mindset
Offer Services
online
Precise and transparent wealth
management
Standardized and
personalized services based
on goals
Personal, Real time,
Effortless Interaction
Automated Advice
Efficient multi-channel
delivery of advice
Seamless User Experience
Lower Cost-to-Serve
Translating the expectations
Temenos Channels
Faster delivery of self
service channel solutions
Superior
multi-channel capabilities
Real-time collaboration
(notifications, alerts, live
chats)
Enhanced Security
(OWASP, Multi-form
factor authentication)
Highly customizable UI
with dynamic content
Connects well with PFM, core
banking, market survey data
How was it
used?
Bridging the divide between RM
and client
Bringing everything together
Portfolio 360
Access clients’ asset and investment information on the go
A world of research
Connect clients faster with the latest investment research
Real-time colaboration
RMs see what clients
see – instantly, be it their
portfolio, eStatements/
eContract Notes
Empowering the RM
A Single interactive platform for RMs and clients
(for communication and collaboration)
Client Portfolio
Spend profile
Asset
Liabilities
Market Performance
Goals
User
Experience
User and device aware layout
User and device
aware layout
User and device
aware layout
User
Experience
Content
contextualization
User
Experience
Branding
User
Experience
Domain based data
representation
User
Experience
Visual effects
User
Experience
Personalized
themes and
preferences
Getting Started
Digital Discovery
Investing in right
infrastructure (digital
platform and channels)
Early visualization approach
UX Engineering
Hybrid Agile methods
Leap Forward Sprint planning Architectural standards
employing key resources to drive the
implementation
Testing Practices
Building Digital
Maturity requires
the right mix of
technology,
process and team
Performance Engineering
One of the Largest Temenos Channels community
Aspire Systems
Creating IT solutions
for over 2 decades
across the globe
100+ banking product releases14+ go live with Temenos Channels
1997 2017
The longer the wealth management firms’
wait
the costlier the change is going to be

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Leveraging Digital for Millennial Wealth Management

Editor's Notes

  1. Add digital related items in the thought cloud
  2. Please adjust the last icon
  3. In the market Performance part put a graph Put the goals section in a thought cloud - (Car, yatch)
  4. Move this slide after the mobile slides. In this slide put the same screen on mobile, desktop, and tab
  5. Instead of the highlighted image add globe and put man figures in orbit/ try to put 1997 in the orbit
  6. Try to put giff cursor after become