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Lifetime total cost of ownership of
an Application

It’s so much more than the initial cost!

Going live (licenses, implementation, training) - $1 million

Software maintenance - $110,000 per year

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Operation Cost (infrastructure, help desk, business
continuity management) - $140,000 per year

15-year maintenance and operations
costs - $3,750,000.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

15-year cost of enhancements - $1,955,000

Lifetime TCO - $6,705,900.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

The initial cost of the application is just 15% of the lifetime TCO

Have you ever wondered about the Lifetime Total Cost of Ownership (TCO) of an application when you are considering a new application or
when you are reviewing your application portfolio? Every CIO / Architect / Business Manager has the inherent desire to make well informed
decisions and avoid white elephants!
Having said that, there are several deterrents for accurately measuring TCO.. For example, no one can plan or predict decommissioning dates!
Aging, but cumbersome, applications are difficult to replace! Design decisions highly influence TCO! Evolution of Multi-tenancy (SaaS) bring
in its own share of complexity!
Long-term TCO leads to zero innovation. Poor application performance can cost more than you think! So, how exactly do you even go about
measuring Lifetime TCO? What are the key components of it and the different aspects that have to be considered?
Do all enterprises speculate on the following?
Understanding future cost & expenditure of existing application portfolio
When acquiring or developing a new application, understanding the future costs on these applications
Keeping a clear track of creation costs, operation costs and costs to change

How to measure the TCO of an application

TCO = Create + Operate + Change
At a high level, we would recommend that you take these components in a cumulative manner:

Cost to Create

Cost to Operate

Cost to Change

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cost to Create:
Cost to Create are generally associated with acquiring or developing a new application. Most enterprises maintain good record of these
costs.
The cost to develop / create an application and go live for the first time will include the following aspects,
License costsations - 30% of development time was saved using our Solution Accelerators
Implementation costs Average time spent on the portal increased from 19 sec to 130 sec, because of advanced technologies used in UX
engineering

Resource costs

Infrastructure costs - The Portal can support almost one million profiles and it is further scalable
Other indirect costs
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cost to Operate:
Costs involving day to day operations are defined as cost to operate. It is this area, where most enterprises fail to maintain proper data.
This is mainly because there is rarely a single budget line item for all the costs associated with operating an application, as budget
control and cost centers are spread across the life of the applications.
- The portal was designed in an eventual consistency model, to accommodate enormous number of activities from end

The cost to develop / create an application and go live for the first time will include the following aspects,
users
License costs
Data Center Costs
Help Desk Costs
Business Continuity
Quality Assurance
Security costs

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cost to Change:
Cost to change involves corrective maintenance costs, adaptive maintenance costs, preventive & perfective maintenance costs and all the
investment needed to modify, extend and integrate application functionalities after the initial go-live date.
This component actually depends more on the application design aspects which include,
Maintainability – upgrade releases, fix errors, minor changes
Adaptability – business logic
Extensibility – new capability beyond original scope
This is the major area where costs are difficult to maintain mainly because of the following reasons:
Data depends on the size of applications, larger applications are critical and tend to have more data; more data requires more storage;
more storage requires more backup, thus leading to more investment.
As utility of applications extend, there is more risk associated with the applicatioin, thereby increasing the need for more investment in security and risk management
Larger applications involve even more changes, which increase the need for control mechanisms to maintain the quality.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

About Aspire
Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the
world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific
areas of expertise. Our services include Product Engineering, Enterprise Transformation, Independent Testing Services and IT Infrastructure Support services. Aspire is currently working with 65+global firms and helping them on areas like Application Development, Testing,
Implementation, Support, Maintenance and Transformation!
Our core philosophy of "Attention. Always." communicates our belief in lavishing care and attention on our customers and employees.
USA

INDIA

Aspire Systems, Inc.

Aspire Systems (India) Pvt. Ltd.

1735 Technology Drive

1/D-1, SIPCOT IT PARK

Suite 260, San Jose, CA - 95110, USA

Siruseri, Chennai - 603 103

Tel: +1-408-260-2076, +1-408-260-2090

Tamil Nadu, India

Fax: +1-408-904-4591

Tel: +91-44-6740 4000

UK
Aspire Systems
1, Lyric Square, Hammersmith
London - W6 0NB, UK
Tel: +44 203 170 6115
E-mail: info@aspiresys.com

E-mail: info@aspiresys.com - 30% of development time was saved using our Solution Accelerators
Fax: +91-44-6740 4234
E-mail: info-india@aspiresys.com
- Average time spent on the portal increased from 19 sec to 130 sec, because of advanced technologies used in UX
engineering

Find Us
Slideshare

http://www.slideshare.net/AspireSystems

- The Portal can support almost one million profiles and it is further scalable

www.linkedin.com/company/aspire-systems
LinkedIn

https://twit er.com/AspireSystems
Twitter

- The portal was designed in an eventual consistency model, to accommodate enormous number of activities from end
users

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Lifetime App TCO Over 15 Years $6.7M

  • 1. Lifetime total cost of ownership of an Application It’s so much more than the initial cost! Going live (licenses, implementation, training) - $1 million Software maintenance - $110,000 per year --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Operation Cost (infrastructure, help desk, business continuity management) - $140,000 per year 15-year maintenance and operations costs - $3,750,000. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 15-year cost of enhancements - $1,955,000 Lifetime TCO - $6,705,900. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The initial cost of the application is just 15% of the lifetime TCO Have you ever wondered about the Lifetime Total Cost of Ownership (TCO) of an application when you are considering a new application or when you are reviewing your application portfolio? Every CIO / Architect / Business Manager has the inherent desire to make well informed decisions and avoid white elephants! Having said that, there are several deterrents for accurately measuring TCO.. For example, no one can plan or predict decommissioning dates! Aging, but cumbersome, applications are difficult to replace! Design decisions highly influence TCO! Evolution of Multi-tenancy (SaaS) bring in its own share of complexity! Long-term TCO leads to zero innovation. Poor application performance can cost more than you think! So, how exactly do you even go about measuring Lifetime TCO? What are the key components of it and the different aspects that have to be considered?
  • 2. Do all enterprises speculate on the following? Understanding future cost & expenditure of existing application portfolio When acquiring or developing a new application, understanding the future costs on these applications Keeping a clear track of creation costs, operation costs and costs to change How to measure the TCO of an application TCO = Create + Operate + Change At a high level, we would recommend that you take these components in a cumulative manner: Cost to Create Cost to Operate Cost to Change ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cost to Create: Cost to Create are generally associated with acquiring or developing a new application. Most enterprises maintain good record of these costs. The cost to develop / create an application and go live for the first time will include the following aspects, License costsations - 30% of development time was saved using our Solution Accelerators Implementation costs Average time spent on the portal increased from 19 sec to 130 sec, because of advanced technologies used in UX engineering Resource costs Infrastructure costs - The Portal can support almost one million profiles and it is further scalable Other indirect costs ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cost to Operate: Costs involving day to day operations are defined as cost to operate. It is this area, where most enterprises fail to maintain proper data. This is mainly because there is rarely a single budget line item for all the costs associated with operating an application, as budget control and cost centers are spread across the life of the applications. - The portal was designed in an eventual consistency model, to accommodate enormous number of activities from end The cost to develop / create an application and go live for the first time will include the following aspects, users License costs Data Center Costs Help Desk Costs Business Continuity Quality Assurance Security costs ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cost to Change: Cost to change involves corrective maintenance costs, adaptive maintenance costs, preventive & perfective maintenance costs and all the investment needed to modify, extend and integrate application functionalities after the initial go-live date. This component actually depends more on the application design aspects which include, Maintainability – upgrade releases, fix errors, minor changes
  • 3. Adaptability – business logic Extensibility – new capability beyond original scope This is the major area where costs are difficult to maintain mainly because of the following reasons: Data depends on the size of applications, larger applications are critical and tend to have more data; more data requires more storage; more storage requires more backup, thus leading to more investment. As utility of applications extend, there is more risk associated with the applicatioin, thereby increasing the need for more investment in security and risk management Larger applications involve even more changes, which increase the need for control mechanisms to maintain the quality. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- About Aspire Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise. Our services include Product Engineering, Enterprise Transformation, Independent Testing Services and IT Infrastructure Support services. Aspire is currently working with 65+global firms and helping them on areas like Application Development, Testing, Implementation, Support, Maintenance and Transformation! Our core philosophy of "Attention. Always." communicates our belief in lavishing care and attention on our customers and employees. USA INDIA Aspire Systems, Inc. Aspire Systems (India) Pvt. Ltd. 1735 Technology Drive 1/D-1, SIPCOT IT PARK Suite 260, San Jose, CA - 95110, USA Siruseri, Chennai - 603 103 Tel: +1-408-260-2076, +1-408-260-2090 Tamil Nadu, India Fax: +1-408-904-4591 Tel: +91-44-6740 4000 UK Aspire Systems 1, Lyric Square, Hammersmith London - W6 0NB, UK Tel: +44 203 170 6115 E-mail: info@aspiresys.com E-mail: info@aspiresys.com - 30% of development time was saved using our Solution Accelerators Fax: +91-44-6740 4234 E-mail: info-india@aspiresys.com - Average time spent on the portal increased from 19 sec to 130 sec, because of advanced technologies used in UX engineering Find Us Slideshare http://www.slideshare.net/AspireSystems - The Portal can support almost one million profiles and it is further scalable www.linkedin.com/company/aspire-systems LinkedIn https://twit er.com/AspireSystems Twitter - The portal was designed in an eventual consistency model, to accommodate enormous number of activities from end users