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Facebook Hashtags POV	
  	
  
ATTENTION	
  160	
  Varick	
  Street,	
  5th	
  Floor,	
  New	
  York,	
  NY	
  10013	
  
Facebook	
  Hashtags	
  POV	
  
	
  
I.	
  Executive	
  Summary/Overview:	
  	
  Facebook’s	
  introduction	
  of	
  hashtags	
  now	
  amplifies	
  the	
  reach	
  of	
  content	
  
posted	
  on	
  the	
  platform	
  and	
  adds	
  a	
  new	
  element	
  to	
  the	
  search	
  functionality	
  within	
  Graph	
  Search.	
  Brands	
  
can	
  now	
  track	
  conversations	
  easier	
  across	
  Facebook,	
  Twitter	
  and	
  Instagram	
  and	
  reach	
  users	
  outside	
  of	
  
their	
  direct	
  circle	
  of	
  fans.	
  This	
  POV	
  will	
  examine	
  how	
  Facebook	
  hashtags	
  are	
  used	
  and	
  what	
  they	
  mean	
  for	
  
marketers	
  and	
  brands.	
  
	
  
Marketers	
  should	
  be	
  wary	
  of	
  the	
  difference	
  between	
  hashtags	
  and	
  their	
  effectiveness	
  across	
  Twitter	
  and	
  
Facebook.	
  While	
  performing	
  keyword	
  analysis,	
  brands	
  should	
  incorporate	
  hashtags	
  that	
  are	
  all	
  
encompassing,	
  categorical,	
  and	
  broad	
  enough	
  to	
  connect	
  with	
  those	
  users	
  who	
  may	
  not	
  be	
  aware	
  of	
  that	
  
brand’s	
  presence	
  and	
  content.	
  	
  
	
  
II.	
  Breakdown:	
  
	
  
When	
  Were	
  They	
  Introduced	
  
	
  
Facebook	
  announced	
  that	
  the	
  social	
  media	
  platform	
  was	
  adding	
  support	
  for	
  hashtags,	
  taking	
  a	
  page	
  from	
  
both	
  Twitter	
  and	
  their	
  photo	
  platform,	
  Instagram.	
  
	
  
Facebook	
  users	
  are	
  now	
  able	
  to	
  search	
  for	
  and	
  click	
  on	
  hashtags,	
  to	
  see	
  a	
  feed	
  of	
  images,	
  posts,	
  and	
  links	
  
tagged	
  with	
  the	
  given	
  hashtagged	
  phrase.	
  	
  
	
  
How	
  Do	
  They	
  Work?	
  
	
  
Users	
  and	
  brands	
  can	
  implement	
  hashtags,	
  like	
  those	
  on	
  Twitter	
  and	
  Instagram,	
  by	
  inserting	
  the	
  “#”	
  
symbol	
  on	
  posts.	
  	
  
	
  
	
  
	
  
When	
  users	
  click	
  on	
  a	
  hashtag	
  within	
  a	
  post,	
  a	
  new	
  overlay	
  window	
  will	
  appear	
  with	
  similar	
  matching	
  
content	
  tagged	
  with	
  the	
  same	
  hashtag.	
  	
  
	
  
	
  
Facebook Hashtags POV	
  	
  
ATTENTION	
  160	
  Varick	
  Street,	
  5th	
  Floor,	
  New	
  York,	
  NY	
  10013	
  
	
  
	
  
Search	
  functionality	
  funnels	
  through	
  the	
  Facebook	
  Graph	
  Search,	
  providing	
  more	
  functionality	
  and	
  
categorization	
  of	
  posts	
  within	
  the	
  new	
  search	
  platform.	
  	
  	
  
	
  
	
  
	
  
III.	
  How	
  Does	
  This	
  Affect	
  Brands?	
  
	
  
Hashtags	
  on	
  Facebook	
  have	
  more	
  functionality	
  and	
  use	
  for	
  brands	
  than	
  for	
  the	
  regular	
  user.	
  Now	
  hashtag	
  
centric	
  campaigns	
  will	
  be	
  able	
  to	
  persist	
  across	
  both	
  Twitter	
  and	
  Facebook	
  becoming	
  more	
  synergistic.	
  
	
  
Why	
  Marketers	
  Should	
  Care?	
  
• Companies	
  will	
  be	
  able	
  to	
  connect	
  with	
  an	
  audience	
  outside	
  of	
  their	
  direct	
  sphere	
  of	
  influence.	
  
• Hashtags	
  make	
  content	
  discovery	
  easier	
  across	
  major	
  social	
  platforms.	
  
• Brands	
  can	
  better	
  track	
  campaign	
  conversations	
  across	
  Facebook’s	
  massive	
  user	
  network.	
  
• Hashtags	
  automatically	
  make	
  hashtags	
  from	
  previous	
  posts	
  clickable.	
  
• Previously,	
  hashtags	
  from	
  auto-­‐populating	
  user	
  Tweets	
  and	
  Instagram	
  photos	
  on	
  Facebook	
  have	
  
appeared	
  as	
  text.	
  These	
  hashtags	
  from	
  both	
  Twitter	
  and	
  Instagram	
  will	
  now	
  have	
  a	
  clickable	
  
function	
  but	
  only	
  feature	
  similar	
  Facebook	
  content	
  with	
  those	
  specific	
  tags	
  (not	
  from	
  Twitter	
  or	
  
Instagram	
  directly).	
  
	
  
How	
  Brands	
  Should	
  Use	
  Facebook	
  Hashtags:	
  
• Marketers	
  should	
  seek	
  out	
  popular	
  hashtags	
  relevant	
  to	
  industries	
  rather	
  than	
  creating	
  new	
  ones	
  
considering	
  that	
  Facebook	
  is	
  not	
  currently	
  enabling	
  hashtags	
  to	
  be	
  purchased	
  (like	
  Twitter’s	
  
Promoted	
  Tweets).	
  
• Hashtags	
  on	
  Facebook	
  open	
  the	
  door	
  for	
  brands	
  to	
  reach	
  new	
  audiences	
  to	
  interact	
  with	
  content.	
  
Marketers	
  must	
  choose	
  their	
  hashtag	
  wording	
  more	
  carefully	
  on	
  Facebook	
  (and	
  tag	
  more	
  general	
  
all-­‐encompassing	
  categorical	
  words)	
  to	
  attract	
  users	
  who	
  may	
  be	
  unaware	
  of	
  said	
  brand’s	
  place	
  
in	
  that	
  category.	
  
• Brands	
  should	
  keep	
  hashtags	
  consistent	
  across	
  social	
  networks	
  –	
  too	
  many	
  irrelevant	
  hashtags	
  
could	
  alienate	
  and	
  annoy	
  users	
  and	
  negatively	
  impact	
  brands.	
  	
  
	
  
IV.	
  What	
  to	
  Expect	
  Down	
  the	
  Line?	
  
	
  
Facebook	
  hashtags	
  will	
  be	
  introduced	
  in	
  stages	
  as	
  to	
  test	
  out	
  functionality,	
  effectiveness	
  and	
  user	
  
experience.	
  In	
  the	
  future,	
  the	
  following	
  is	
  to	
  be	
  expected	
  from	
  Facebook:	
  
• Paying	
  for	
  trend	
  ability,	
  such	
  as	
  trending	
  hashtags	
  and	
  topics,	
  will	
  allow	
  marketers	
  to	
  leverage	
  
popular	
  conversations	
  and	
  “promote”	
  conversations.	
  
• Developer	
  access	
  will	
  allow	
  Facebook	
  hashtags	
  to	
  be	
  pulled	
  into	
  external	
  platforms	
  such	
  as	
  a	
  
social	
  listening	
  platforms	
  (i.e.	
  Tra.cx)	
  
• Facebook	
  Insights	
  will	
  have	
  the	
  ability	
  to	
  pull	
  in	
  statistics	
  and	
  metrics	
  around	
  hashtags	
  such	
  as	
  
Click	
  Through	
  Rates	
  and	
  Posts	
  views	
  via	
  hashtags.	
  
• Mobile	
  hashtag	
  support.	
  	
  
	
  
	
  

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Everything You Need To Know About Facebook Hashtags

  • 1. Facebook Hashtags POV     ATTENTION  160  Varick  Street,  5th  Floor,  New  York,  NY  10013   Facebook  Hashtags  POV     I.  Executive  Summary/Overview:    Facebook’s  introduction  of  hashtags  now  amplifies  the  reach  of  content   posted  on  the  platform  and  adds  a  new  element  to  the  search  functionality  within  Graph  Search.  Brands   can  now  track  conversations  easier  across  Facebook,  Twitter  and  Instagram  and  reach  users  outside  of   their  direct  circle  of  fans.  This  POV  will  examine  how  Facebook  hashtags  are  used  and  what  they  mean  for   marketers  and  brands.     Marketers  should  be  wary  of  the  difference  between  hashtags  and  their  effectiveness  across  Twitter  and   Facebook.  While  performing  keyword  analysis,  brands  should  incorporate  hashtags  that  are  all   encompassing,  categorical,  and  broad  enough  to  connect  with  those  users  who  may  not  be  aware  of  that   brand’s  presence  and  content.       II.  Breakdown:     When  Were  They  Introduced     Facebook  announced  that  the  social  media  platform  was  adding  support  for  hashtags,  taking  a  page  from   both  Twitter  and  their  photo  platform,  Instagram.     Facebook  users  are  now  able  to  search  for  and  click  on  hashtags,  to  see  a  feed  of  images,  posts,  and  links   tagged  with  the  given  hashtagged  phrase.       How  Do  They  Work?     Users  and  brands  can  implement  hashtags,  like  those  on  Twitter  and  Instagram,  by  inserting  the  “#”   symbol  on  posts.           When  users  click  on  a  hashtag  within  a  post,  a  new  overlay  window  will  appear  with  similar  matching   content  tagged  with  the  same  hashtag.        
  • 2. Facebook Hashtags POV     ATTENTION  160  Varick  Street,  5th  Floor,  New  York,  NY  10013       Search  functionality  funnels  through  the  Facebook  Graph  Search,  providing  more  functionality  and   categorization  of  posts  within  the  new  search  platform.             III.  How  Does  This  Affect  Brands?     Hashtags  on  Facebook  have  more  functionality  and  use  for  brands  than  for  the  regular  user.  Now  hashtag   centric  campaigns  will  be  able  to  persist  across  both  Twitter  and  Facebook  becoming  more  synergistic.     Why  Marketers  Should  Care?   • Companies  will  be  able  to  connect  with  an  audience  outside  of  their  direct  sphere  of  influence.   • Hashtags  make  content  discovery  easier  across  major  social  platforms.   • Brands  can  better  track  campaign  conversations  across  Facebook’s  massive  user  network.   • Hashtags  automatically  make  hashtags  from  previous  posts  clickable.   • Previously,  hashtags  from  auto-­‐populating  user  Tweets  and  Instagram  photos  on  Facebook  have   appeared  as  text.  These  hashtags  from  both  Twitter  and  Instagram  will  now  have  a  clickable   function  but  only  feature  similar  Facebook  content  with  those  specific  tags  (not  from  Twitter  or   Instagram  directly).     How  Brands  Should  Use  Facebook  Hashtags:   • Marketers  should  seek  out  popular  hashtags  relevant  to  industries  rather  than  creating  new  ones   considering  that  Facebook  is  not  currently  enabling  hashtags  to  be  purchased  (like  Twitter’s   Promoted  Tweets).   • Hashtags  on  Facebook  open  the  door  for  brands  to  reach  new  audiences  to  interact  with  content.   Marketers  must  choose  their  hashtag  wording  more  carefully  on  Facebook  (and  tag  more  general   all-­‐encompassing  categorical  words)  to  attract  users  who  may  be  unaware  of  said  brand’s  place   in  that  category.   • Brands  should  keep  hashtags  consistent  across  social  networks  –  too  many  irrelevant  hashtags   could  alienate  and  annoy  users  and  negatively  impact  brands.       IV.  What  to  Expect  Down  the  Line?     Facebook  hashtags  will  be  introduced  in  stages  as  to  test  out  functionality,  effectiveness  and  user   experience.  In  the  future,  the  following  is  to  be  expected  from  Facebook:   • Paying  for  trend  ability,  such  as  trending  hashtags  and  topics,  will  allow  marketers  to  leverage   popular  conversations  and  “promote”  conversations.   • Developer  access  will  allow  Facebook  hashtags  to  be  pulled  into  external  platforms  such  as  a   social  listening  platforms  (i.e.  Tra.cx)   • Facebook  Insights  will  have  the  ability  to  pull  in  statistics  and  metrics  around  hashtags  such  as   Click  Through  Rates  and  Posts  views  via  hashtags.   • Mobile  hashtag  support.