The document outlines various training programs provided by AJ Branded to prepare professionals for interacting with US clients and culture. The programs include finishing school for H1-B visa holders, interview skills training, seminars on US culture basics and negotiating strategies, accent reduction, small talk etiquette training, corporate coaching, and new employee training for UST Global. The number of people trained in each program is also provided.

1. Training
Program
Details
of
AJ
Branded
Program
#
Trained
Finishing
School
Preparing
US
bound
H1-­‐B
visa
holders
for
successful
onsite
client
visits
with
a
focus
on
daily
interac>ons
and
communica>on
expecta>ons
250
Client-­‐facing
Interview
Skills
Preparing
professionals
to
confidently
engage
with
UK
and
US
clients
during
interviews
through
learning
how
to
communicate
soI-­‐skills,
body
language,
and
hard
skills
20
US
Culture
Basics
for
Rapport
Building
Focus
on
American
culture
and
work
values
aimed
at
improving
customer
rela>onships
with
US
clients
and
stakeholders.
150
Nego>a>ng
Tips
and
Convincing
Strategies
with
Americans
In
addi>on
to
>ps
on
building
solid
business
rela>ons
with
Americans,
we
look
at
how
to
use
English
convincingly
in
business
with
Americans,
tone
of
voice,
and
influencing
techniques.
30
@2105
Authen>c
Journeys
Consultancy
Pvt.
Ltd.
authen>cjourneys@gmail.com
www.authen>cjourneys.info
Culture
&
Diversity
Programs
-­‐
UST
Global

2. Culture
&
Diversity
Programs
-­‐
UST
Global
Training
Program
Details
of
AJ
Branded
Training
#
Trained
Customer
Focused
Solu>on
Building
Building
customer
loyalty,
trust
and
empathy
throughout
the
customer
lifecycle
were
highlighted
in
a
global
corporate
context.
Modules
highlighted
the
dos
and
don'ts
of
small
talk,
mee>ng
e>que]e
and
communica>on
skills
for
problem
solving
and
resolving
of
>ckets
in
an
efficient
and
friendly
manner.
40
Accent
Reduc>on
Seminar
Tips
in
reducing
Mother
Tongue
Influence
(MTI)
based
on
Indian
accents,
par>cularly
Hindi
and
Malayalam.
Prac>ce
in
phone>cs,
linguis>cs,
voice
clarity
and
pronuncia>on
40
Small
Talk
&
Conversa>on
E>que]e
Professionals
interac>ng
with
US
clients
learn
about
conversa>on
starters
and
enders
and
how
to
use
small
talk
effec>vely
in
emails,
phone
and
in-­‐person
mee>ngs.
Par>cipants
learn
how
to
iden>fy
appropriate
and
avoidable
small
talk
topics
in
rela>on
to
Indian
ones
400
@2105
Authen>c
Journeys
Consultancy
Pvt.
Ltd.
authen>cjourneys@gmail.com
www.authen>cjourneys.info

3. Culture
&
Diversity
Programs
-­‐
UST
Global
Training
Program
Details
of
AJ
Branded
Program
#
Trained
Corporate
Coaching
Individuals
are
chosen
to
work
1:1
on
targeted
topics
such
as
voice
clarity,
email
wri>ng,
report
wri>ng,
and
client
rapport
building.
Goal
achievement
was
noted
through
improved
communica>on
and
work
performance
as
seen
in
increased
360
Performance
Review
and
Customer
Sa>sfac>on
Scores
5
Alpha
New
Employee
Training
College
to
workplace
training
impar>ng
general
professional
e>que]e,
personality
development
and
communica>on
skills
as
well
as
targeted
modules
specific
to
UST
Global
company
culture
and
working
with
US
clients.
(UST
Global
Branded
Training)
45
@2105
Authen>c
Journeys
Consultancy
Pvt.
Ltd.
authen>cjourneys@gmail.com
www.authen>cjourneys.info