The document summarizes the key findings of a 2011 crisis preparedness study conducted with 826 business decision makers globally. It finds that 59% of respondents have experienced a crisis, but only around half of companies have a crisis management plan. While most feel a crisis is likely within 12 months, many plans are still inadequate. The document identifies three categories of crisis preparation: well-prepared "Boy Scouts", vulnerable "Tightrope Walkers" with gaps in their plans, and unprepared "Ostriches" who see barriers to planning. It concludes effective crisis planning leads to faster recovery times.