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P ROCUREMENT T RAINING C OURSE
I NTRODUCTION & O VERVIEW





COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

OBJECTIVES
STRUCTURE & OUTLINE
KEY OUTCOMES
ABOUT THE TRAINER

2
P ROCUREMENT F UNDAMENTALS
Clarifying Industry Jargons & Acronyms
MANY WORDS MEAN THE SAME THING
Supply Chain
Management

Procurement

Purchasing

Tendering

Bidding

RFI

RFQ

RFx

ITT

Specification

Reqs
(pronounce
wrecks)

Sourcing

Competitive
Bidding
COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

3
P ROCUREMENT F UNDAMENTALS
Component of Supply Chain Management

PRODUCERS

SUPPLIERS OF
PRODUCERS

CUSTOMERS

SUPPLY CHAIN
MANAGEMENT

COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

4
P ROCUREMENT F UNDAMENTALS
Supply Chain Management Oversees & Optimises


The processes of buying goods and services from suppliers
(purchasing)



Converting those goods and services into a finished product
(production)



Delivering those products (or outputs) to customers (fulfilment)

Our focus here is bullet point 1

COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

5
P ROCUREMENT F UNDAMENTALS
Procurement Legislation v Organisational Impact




What is the underlying principles of the legislation



Ethics /code of conduct



COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

What is the underpinning legislation

Where to get information

6
P ROCUREMENT F UNDAMENTALS
TACTICAL F OCUS
Nine Steps of a Purchasing Process- Procurement Cycle:
Determining a
need

Reviewing the
need

Finding
potential
suppliers

Conducting
bidding and/or
negotiation

Selecting a
supplier

Formalizing the
commitment

COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

Communicating
the need

Following up

Closing out the
transaction

7
D ETERMINING YOUR O RGANISATION ’ S
N EEDS
Key controls and strategic objectives of procurement
activities



Ordering time is critical- lead time v safety stock



Formal write up of needs via specification document- functional,
performance, design , chemical, drawings, brand/trademark



Component of specification- what is needed & acceptance criteria



COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

Purchase should never be made without an appropriate budget

Controls should underpin purchasing activities

8
D ETERMINING YOUR O RGANISATION ’ S
N EEDS
The importance of specification and how to design them


Description of what is required by buying organisation to ensure
potential buyers bid for opportunity with absolute clarity



Must be clearly understood and contains terminology known by
industry supplier- avoid internal jargons



Contains functional, performance, design , chemical, drawings,
brand/trademark



Includes acceptance criteria

Lets now review some examples and work through a case study
COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

9
C OMMUNICATING N EEDS T O
P ROCUREMENT D EPARTMENT
The creation of a document called a requisition kicks off the
procurement process




Different Reqs- standard and electronic, Bill of materials, automatic
reqs.



COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

Requisitioning is defined as the process that users initiate to convey
to the buyer their wants, needs, parameters

Reqs should be issued in line with corporate policy for – proper
authority, approved limit, social responsibility, green buying

10
P ROCUREMENT F UNDAMENTALS
R EVIEWING N EEDS


When requisitions arrive in the purchasing department, they are
generally distributed to buyers for further processing.



Purchasing departments usually have a predetermined scheme to
guide which buyer gets which requisition. Here are some of the most
common schemes:

REQUISITION ROUTED BY

Category Of
Product Or
Service

COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

Supplier

Requisitioning
Department

Workload Of
The Buyers

11
P ROCUREMENT F UNDAMENTALS
F INDING P OTENTIAL S UPPLIERS




Sourcing methods-directories, B2B directories, trade associations,
internet, chambers of commerce, trade show, telephone books etc



Some organizations assign various internal classifications to their
suppliers.



COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

Know your market- very important

The purposes for such classification include:
 to communicate the desirability of the supplier
 to encourage the use of certain suppliers
 eliminate costly inspection processes when unneeded

12
P ROCUREMENT F UNDAMENTALS
C ONDUCTING B IDDING AND / OR N EGOTIATION
Competitive Bidding VS Negotiation (caveat)


Bid Where:




Negotiate Where:




few suppliers, not enough time, lack of clear specification and selection
criteria, strong likelihood of changes...

Soliciting quotes or proposals from suppliers requires:


COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

lot of suppliers, you have time, value of savings justify costs,
specification is clear, selection criteria is clear, no likelihood of changes...

RFI, RFQ, RFP, ITB or ITT

13
P ROCUREMENT F UNDAMENTALS
C ONDUCTING B IDDING AND / OR N EGOTIATION
Competitive Bidding VS Negotiation (caveat)


Bidding Format:
Sealed bidding  Two-step bidding  Online bidding  Internet Reverse Auctions



Your solicitation document should be comprised of at least the
following sections:








COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

An overview of the need for the product or service
A description of the evaluation and award process
Response instructions, including a deadline
A specification
Your quantity requirements
The delivery location and schedule
Terms of both the solicitation and the order

14
P ROCUREMENT F UNDAMENTALS
S ELECTING A S UPPLIER
A system of evaluating or scoring suppliers


Financial & Non Financial


Financial:




Non Financial:




resource capacity, operational
capacity, reliability

More checks:


COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

price analysis, total cost analysis, total cost of ownership & financial
stability

site visits, financial
statements, references etc

15
P ROCUREMENT F UNDAMENTALS
F INDING P OTENTIAL S UPPLIERS
Here are a few internal supplier classifications:






Approved Suppliers
Preferred Suppliers
Single Source Suppliers
Certified Suppliers
Barred Suppliers

SUPPLIER STRATEGY
Make or Buy, Manufacturer or Distributor, Multiple Source or Single
Source, Currently Used Suppliers or New Suppliers, Domestic or Foreign,
Diversity or not, national or local, Large or small suppliers etc
COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

16
P ROCUREMENT F UNDAMENTALS
F INDING P OTENTIAL S UPPLIERS
Pre-Qualification Questionaire (PQQ) v Invitation to tender
(ITT)







COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

What is PQQ
Why is PQQ important
What is ITT
Why is ITT important
When/how to produce PQQ
When/how to produce ITT

17
P ROCUREMENT C HALLENGES
FORMALISING , FOLLOW UP

& CLOSING TRANSACTIONS

NEGOTIATION

CONTRACT
WRITING
COPYRIGHT© TO BUSINESS SERVICES
SUPPORT LIMITED 2011

18

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Procurement training Training Course- Introduction to procurement

  • 1. P ROCUREMENT T RAINING C OURSE
  • 2. I NTRODUCTION & O VERVIEW     COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 OBJECTIVES STRUCTURE & OUTLINE KEY OUTCOMES ABOUT THE TRAINER 2
  • 3. P ROCUREMENT F UNDAMENTALS Clarifying Industry Jargons & Acronyms MANY WORDS MEAN THE SAME THING Supply Chain Management Procurement Purchasing Tendering Bidding RFI RFQ RFx ITT Specification Reqs (pronounce wrecks) Sourcing Competitive Bidding COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 3
  • 4. P ROCUREMENT F UNDAMENTALS Component of Supply Chain Management PRODUCERS SUPPLIERS OF PRODUCERS CUSTOMERS SUPPLY CHAIN MANAGEMENT COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 4
  • 5. P ROCUREMENT F UNDAMENTALS Supply Chain Management Oversees & Optimises  The processes of buying goods and services from suppliers (purchasing)  Converting those goods and services into a finished product (production)  Delivering those products (or outputs) to customers (fulfilment) Our focus here is bullet point 1 COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 5
  • 6. P ROCUREMENT F UNDAMENTALS Procurement Legislation v Organisational Impact   What is the underlying principles of the legislation  Ethics /code of conduct  COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 What is the underpinning legislation Where to get information 6
  • 7. P ROCUREMENT F UNDAMENTALS TACTICAL F OCUS Nine Steps of a Purchasing Process- Procurement Cycle: Determining a need Reviewing the need Finding potential suppliers Conducting bidding and/or negotiation Selecting a supplier Formalizing the commitment COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 Communicating the need Following up Closing out the transaction 7
  • 8. D ETERMINING YOUR O RGANISATION ’ S N EEDS Key controls and strategic objectives of procurement activities   Ordering time is critical- lead time v safety stock  Formal write up of needs via specification document- functional, performance, design , chemical, drawings, brand/trademark  Component of specification- what is needed & acceptance criteria  COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 Purchase should never be made without an appropriate budget Controls should underpin purchasing activities 8
  • 9. D ETERMINING YOUR O RGANISATION ’ S N EEDS The importance of specification and how to design them  Description of what is required by buying organisation to ensure potential buyers bid for opportunity with absolute clarity  Must be clearly understood and contains terminology known by industry supplier- avoid internal jargons  Contains functional, performance, design , chemical, drawings, brand/trademark  Includes acceptance criteria Lets now review some examples and work through a case study COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 9
  • 10. C OMMUNICATING N EEDS T O P ROCUREMENT D EPARTMENT The creation of a document called a requisition kicks off the procurement process   Different Reqs- standard and electronic, Bill of materials, automatic reqs.  COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 Requisitioning is defined as the process that users initiate to convey to the buyer their wants, needs, parameters Reqs should be issued in line with corporate policy for – proper authority, approved limit, social responsibility, green buying 10
  • 11. P ROCUREMENT F UNDAMENTALS R EVIEWING N EEDS  When requisitions arrive in the purchasing department, they are generally distributed to buyers for further processing.  Purchasing departments usually have a predetermined scheme to guide which buyer gets which requisition. Here are some of the most common schemes: REQUISITION ROUTED BY Category Of Product Or Service COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 Supplier Requisitioning Department Workload Of The Buyers 11
  • 12. P ROCUREMENT F UNDAMENTALS F INDING P OTENTIAL S UPPLIERS   Sourcing methods-directories, B2B directories, trade associations, internet, chambers of commerce, trade show, telephone books etc  Some organizations assign various internal classifications to their suppliers.  COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 Know your market- very important The purposes for such classification include:  to communicate the desirability of the supplier  to encourage the use of certain suppliers  eliminate costly inspection processes when unneeded 12
  • 13. P ROCUREMENT F UNDAMENTALS C ONDUCTING B IDDING AND / OR N EGOTIATION Competitive Bidding VS Negotiation (caveat)  Bid Where:   Negotiate Where:   few suppliers, not enough time, lack of clear specification and selection criteria, strong likelihood of changes... Soliciting quotes or proposals from suppliers requires:  COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 lot of suppliers, you have time, value of savings justify costs, specification is clear, selection criteria is clear, no likelihood of changes... RFI, RFQ, RFP, ITB or ITT 13
  • 14. P ROCUREMENT F UNDAMENTALS C ONDUCTING B IDDING AND / OR N EGOTIATION Competitive Bidding VS Negotiation (caveat)  Bidding Format: Sealed bidding  Two-step bidding  Online bidding  Internet Reverse Auctions  Your solicitation document should be comprised of at least the following sections:        COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 An overview of the need for the product or service A description of the evaluation and award process Response instructions, including a deadline A specification Your quantity requirements The delivery location and schedule Terms of both the solicitation and the order 14
  • 15. P ROCUREMENT F UNDAMENTALS S ELECTING A S UPPLIER A system of evaluating or scoring suppliers  Financial & Non Financial  Financial:   Non Financial:   resource capacity, operational capacity, reliability More checks:  COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 price analysis, total cost analysis, total cost of ownership & financial stability site visits, financial statements, references etc 15
  • 16. P ROCUREMENT F UNDAMENTALS F INDING P OTENTIAL S UPPLIERS Here are a few internal supplier classifications:      Approved Suppliers Preferred Suppliers Single Source Suppliers Certified Suppliers Barred Suppliers SUPPLIER STRATEGY Make or Buy, Manufacturer or Distributor, Multiple Source or Single Source, Currently Used Suppliers or New Suppliers, Domestic or Foreign, Diversity or not, national or local, Large or small suppliers etc COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 16
  • 17. P ROCUREMENT F UNDAMENTALS F INDING P OTENTIAL S UPPLIERS Pre-Qualification Questionaire (PQQ) v Invitation to tender (ITT)       COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 What is PQQ Why is PQQ important What is ITT Why is ITT important When/how to produce PQQ When/how to produce ITT 17
  • 18. P ROCUREMENT C HALLENGES FORMALISING , FOLLOW UP & CLOSING TRANSACTIONS NEGOTIATION CONTRACT WRITING COPYRIGHT© TO BUSINESS SERVICES SUPPORT LIMITED 2011 18