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25 October 2012
2
Important information
Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements. These forward-looking
statements are found in various places throughout this presentation and include, without limitation, statements concerning our future
business development and economic performance. While these forward-looking statements represent our judgment and future
expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual
developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-
economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and
interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of
our customers, obligors and counterparties. The risk factors that we have inDecated in our past and future filings and reports, including
those with the Securities and Exchange Commission of the United States of America (the “SEC”) could adversely affect our business and
financial performance. Other unknown or unpreDectable factors could cause actual results to differ materially from those in the forward-
looking statements.
Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and
views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander does not
undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or
otherwise.
The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information,
including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so
only on the basis of such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such
information as is contained in such public information having taken all such professional or other advice as it considers necessary or
appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available,
Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or
investments whatsoever.
Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any
securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933,
as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to
engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act
2000.
Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future
earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation
should be construed as a profit forecast.
3


  Agenda


■ Group performance Jan-Sep 2012
  — Highlights
  — Results

■ Business areas performance Jan-Sep 2012

■ Conclusions

■ Appendix
Highlights January – September 2012                                                          4

  1                                                2
     Sustained results generation                      Effort in provisions in Spain

                                                          Real estate provisions:
      Group's Pre-provision profit:                             EUR 5.0 bn.
            EUR 18,184 mill.; +3%                     R.D.L.       Total NPLs coverage
                                                   approx. 90%     65% (+19 p.p. / Sep’11)

 3                                                 4
              Capital strength                                 Liquidity.
           in adverse scenarios                        Focus on capturing in Spain

        Core Capital (BIS II): 10.4%                        Loan to deposit ratio*

         Oliver Wyman stress test:
        surplus of EUR 25,297 mill.                                108%
      Recurring attributable profit January-September: EUR 4,250 mill.
            Attributable profit after provisions: EUR 1,804 mill.
(*) Loans / (deposits + retail commercial paper)
R.D.L.: Royal Decree Law 2/2012 and 18/2012
1       Sustained results generation                                                          5


                     Maintaining our capacity to generate sustained results
                                underpinned by basic revenues

                  Basic revenues
    EUR billion

                  29.5
                           +5%      30.9                           Pre-provision profit
                                                     EUR billion


                                                                           +3%
                                                                                   18.2
                                                                    17.7


             Jan-Sep'11          Jan-Sep'12


                         Expenses
    EUR billion



                           +5%      15.1
                  14.5
                                                              Jan-Sep'11         Jan-Sep'12



             Jan-Sep'11          Jan-Sep'12
2       Effort on real estate provisioning                                                         6



              The effort in real estate provisioning in Spain continued in Q3'12
   (EUR 2,230 mill.; EUR 1,552 mill. net of tax), bringing attributable profit to EUR 100 mill.

                                        Impact on attributable profit in Q3'12

EUR million


                                      +410              1,652


              1,242


                                                                         -1,552




                                                                                        100

             Q3'12                Capital gains        TOTAL            Provisions      Q3'12
            ordinary               net of tax*                          net of tax   accounting
          attributable                                                               attributable
              profit                                                                     profit



(*) Mainly Iberia insurance (EUR 330 million)
2      Effort on real estate provisioning                                                      7



    At September, the year-to-date real estate provisions amounted to EUR 5,010 mill.
       (EUR 3,475 mill. net of tax), bringing the attributable profit to EUR 1,804 mill.

                                  Impact on attributable profit in Jan-Sep 2012
 EUR million


                                     +1,029           5,279

               4,250

                                                                      -3,475


                                                                                    1,804




          Jan-Sep'12              Capital gains      TOTAL           Provisions   Jan-Sep'12
            ordinary               net of tax*                       net of tax   accounting
          attributable                                                            attributable
              profit                                                                  profit



(*) Mainly Colombia and Iberia insurance
3     Capital strength                                                                              8




    These provisions are absorbed while maintaining our capital strength ...

                                                         Core capital (BIS II)
                                                            above 10%

                                                                        10.4%
                                                      10.0%    10.1%


                                      8.6%   8.8%
                                                                                 … as underscored
                         7.6%                                                      by the latest
                                                                                  stress test on
               6.3%                                                               Spanish banks
     5.9%
                                                                                  (Oliver Wyman)




     Dec'06    Dec'07   Dec'08    Dec'09     Dec'10   Dec'11   Jun'12   Sep'12




Note: Dec’06 and Dec’07 under BIS I
3    Capital strength                                                                        9


              Under the adverse scenario considered in the stress test
                               Santander shows …
            … lower               ... the only entity
                                                             … and the only one to
       EXPECTED LOSS                   to increase
                                                             GENERATE CAPITAL
       than the sector, …      COMMON EQUITY TIER I …
o/ assets                                               EUR billion
                      17.4%
                                                10.8%          SAN                     2.6
      15.6%                                                      C1             -0.5
                                                                 C2           -1.2
                                   9.7%
                                                                 C3           -2.2
                                                                 C4           -3.2
                                                                 C5          -3.5
                                                                 C6          -3.8
                                                                 C7          -3.9
      SAN             Sector       2011         2014             C8          -4.1
                                                                 C9          -5.3
                                                                C10         -8.2
                                     Surplus of                 C11         -9.3
                                   EUR 25,297 mill.             C12     -12.5
                                      in 2014
                                                                C13 -26.3


Source: Oliver Wyman Report
4     Liquidity                                                                                        10


                   In a highly demanding environment, the Group maintains
                                a solid liquidity position due to …

      ... deleveraging in Spain + Portugal                      Loan to deposit1 ratio. Total Group
Var. Sep'12/Dec'11 in EUR bn.
                                                               150%
                           +5bn.                                       135%
                                                Gap                            117%     117%    117%
                                             reduction:
                                               -20 Bn

         -15 bn.
        Loans           Deposits 1                             D'08     D'09    D'10    D'11     S'12

     ... the Group's high issuing capacity                     Deposits1 + M/L term financing / loans
Jan-Sep’12 in EUR bn.

                                      35.0
                                9.0            M/L term                        115%    113%     113%
                    10.0              24.4 issues
                                                               104%    106%
           16.0                       10.6 Securitisations
                                                           2



          Q1’12    Q2’12     Q3'12    Total2                   D'08    D'09     D'10    D'11    S'12

(1) Including retail commercial paper
(2) Placed in the market and including structure financing
4           Non-performing loans ratio                                                                                                                        11



           Our ratios still compare very well in the main markets where we operate

                                    Spain                                                                        United Kindgom
%                                                                       10.51 (Aug.)      %
                                                              9.65
                                                    8.37                                                          2.40
                                          7.84                                                                            2.16
                                                                                                                                   2.00     1.96     1.94
                                                                                                        1.88
                                5.81
                      5.08
            3.37                                              5.98      6.38                  1.08
                                          5.49      5.75                                                                                             1.57
                                                                                                                  1.41    1.41     1.46     1.50
                                4.24
 0.92                 3.41                                                                              1.03
          0.64 1.95                                                                              0.66
Dec'07     Dec'08     Dec'09    Dec'10    Dec'11    Mar'12    Jun'12    Sep'12                Dec'07    Dec'08   Dec'09   Dec'10   Dec'11   Mar'12   Jun'12


                                    Brazil                                                               Latin America ex-Brazil
%                       5.9                                                               %
                                                                                                                  4.6
                                                                 5.2         5.2 (Aug.)
                                            4.9       5.0                                                                  3.6
                        5.4                                                                              3.2                        3.1      3.3      3.2
                                                                             5.1
                                                                 4.9                           2.3
                                  4.0
             3.8                            4.5       4.5                                                         2.7      2.6      2.5      2.4      2.4
    3.5                                                                                                  2.1
                                                                 Private Banks
                                  3.9                                                           1.6
              3.4                                                Santander
2.9
 Dec'07     Dec'08     Dec'09    Dec'10    Dec'11    Mar'12    Jun'12    Sep'12               Dec'07    Dec'08   Dec'09   Dec'10   Dec'11   Mar'12   Jun'12

Data in local criteria. Latest available data for the sector by central banks and Council
Mortgage Lenders (UK)
4 Non-performing loans ratio                                                                                                                                                                    12



       The Group's NPLs continue sliding upwards because of Spain and Brazil


                           Group's Total                                                                                  Continental Europe
%                                                                                               %
                                                                                                                   Spain                                                 SCF
                                                                                                                                               6.38
                                                                                    4.33                                                5.98
                                                    3.98              4.11                                                5.49 5.75
                        3.78       3.86   3.89                                                                     5.15                               5.25 4.99
    3.55      3.61                                                                                     4.57 4.81                                                  4.74 4.50
                                                                                                4.24                                                                          3.97 4.05 3.88 3.96




    Dec'10 Mar'11 Jun'11 Sep'11 Dec'11 Mar'12 Jun'12 Sep'12                                     D'10M'11 J'11 S'11 D'11M'12 J'12 S'12                 D'10 M'11 J'11 S'11 D'11 M'12 J'12 S'12



             United Kingdom and USA                                                                                               Latin America
%                                                                                               %
                UK                                              USA                                                Brazil                                     Latam Ex-Brazil

                                          4.61                                                                                          6.51 6.79
                                                 4.15                                                                            5.76
                                                        3.76                                                              5.38
                                                                                                4.91 4.85 5.05 5.05
                                                               3.22                                                                                                                     3.41 3.50
                                                                                                                                                       3.07 2.94 3.08 2.91 2.89 3.24
                                                                      2.85
1.74 1.73 1.81 1.86 1.84 1.82 1.83 1.94                                      2.46
                                                                                    2.27 2.31


D'10M'11 J'11 S'11 D'11M'12 J'12 S'12     D'10M'11 J'11 S'11 D'11M'12 J'12 S'12                 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12                  D'10M'11 J'11 S'11 D'11M'12 J'12 S'12
4          Coverage                                                                                                                                              13


                Higher coverage in the Group because of sharp increase in Spain
                (for the third straight quarter) and increased in Brazil and the UK

                           Group's Total                                                              Continental Europe
%                                                                                 %
                                                                                                 Spain                                   SCF

     73
                71                                                      70
                          69
                                    66                       65                                                      65                        109 108 111 110
                                         61        62                             58
                                                                                       53                       53                   103 105
                                                                                            49                            101
                                                                                                 46   45   46                   98



    Dec'10 Mar'11 Jun'11 Sep'11 Dec'11 Mar'12 Jun'12 Sep'12                       D'10M'11 J'11 S'11 D'11M'12 J'12 S'12   D'10M'11 J'11 S'11 D'11M'12 J'12 S'12



            United Kingdom and USA                                                                         Latin America
%                                                                                 %
                UK                                      USA                                      Brazil                          Latam Ex-Brazil

                                                                        113 110
                                                                  107
                                                             96                                                           110 114 110 109
                                                        93                        101 104 102 100 95                                      102 95
                                                                                                           90   90   92                                88   85
                                              82   85
                                         75
48    47   43                       47
                42   40   40   40
D'10M'11 J'11 S'11 D'11M'12 J'12 S'12    D'10M'11 J'11 S'11 D'11M'12 J'12 S'12    D'10M'11 J'11 S'11 D'11M'12 J'12 S'12   D'10M'11 J'11 S'11 D'11M'12 J'12 S'12
14


  Agenda


■ Group performance Jan-Sep 2012
  — Highlights
  — Results

■ Business areas performance Jan-Sep 2012

■ Conclusions

■ Appendix
Grupo Santander Results Jan-Sep'12 vs. Jan-Sep'11                                           15


Los resultados muestran un crecimiento del 3% en beneficio antes de profit
      The results underscored the soundness of the pre-provision provisiones
                   and the impact of the effort made in provisions

                                                      Var. / Jan-Sep'11        % excl. fx
 EUR mill.                                  Jan-Sep'12 Amount        %      and perimeter

  Gross income                                   33,324    +1,200    +3.7         +4.8

  Operating expenses                             -15,141     -675    +4.7         +4.1

  Net operating income                           18,184     +525     +3.0         +5.4

  Loan-loss provisions                            -9,533   -2,211   +30.2        +33.2

  Other results                                   -1,714    +750    -30.4         -29.5

  Profit before tax                               6,936      -937   -11.9          -9.5

  Tax and minority interests                      -2,684     -136    +5.3          -0.2

  Profit before real estate provisions            4,250    -1,054   -19.9         -13.7

  Net capital gains and real estate provisions    -2,446   -2,446    n.m.         n.m.
  Accounting attributable profit                  1,804    -3,500   -66.0         -59.9
Gross income                                                                                                16



                                 Basic revenues as the main driver of profits


                                                                                Basic revenues
                 Group's gross income
                                                                                 Q3'12 / Q3'11:
Constant EUR million
                                                                              +EUR 200 mill.; +2.0%

                                           11,192 11,309
Total            10,944 10,741 10,821                    10,823
        10,359                                                                               Q3'12 / Q3'11
Other2

                                                                               Latam            +622


                 9,931   9,943    10,126   10,326   10,415   10,143   Continental Europe         +34
         9,500


   Basic                                                                         UK              -295
 revenues1

                                                                                USA              -66
         Q1'11    Q2     Q3        Q4      Q1'12     Q2       Q3

                                                                       Corporate Centre          -95


 (1) Basic revenues: Net interest income + fee income + insurance activities
 (2) Trading gains + dividends + equity accounted income + other operating results
Operating Expenses                                                                             17


                        Stable in recent quarters. Rose in the third quarter
                             due to Brazil's salary agreement (+7.5%)

                                                                    Expenses
                  Group's expenses                                Q3'12 / Q3'11:
Constant EUR million                                           +EUR 173 mill.: +3.5%



                                                                               Q3'12 / Q3'11
                            5,179
               4,931                5,025 5,012 5,104
   4,692 4,846                                                 Latam              +126

                                                         Continental Europe         -7


                                                                 UK                 -1
   Q1'11     Q2        Q3    Q4     Q1'12   Q2   Q3
                                                                USA                +27
Provisions                                                                             18


    Higher provisions in recent quarters because of real estate provisions in Spain.
            In the third quarter over the second, lower loan-loss provisions


                        Provisions
Constant EUR million

                                               6,225
                                                       5,261
                            4,420              2,780
                                                       2,230
                             1,812     3,057
                                                                 Around 90% of
         2,505      2,674                                       requirements in
 2,011                                                         Royal Decree Laws
                                               3,445
                             2,608                     3,031    are already met

 Q1'11     Q2          Q3     Q4       Q1'12    Q2      Q3
            Net loan-loss provisions
            Real estate provisions in Spain
Provisions                                                                                                     19


               These provisions, coupled with significant stock reduction,
                    increased real estate coverage sharply in Spain1


              Coverage by borrowers' situation                                     Total coverage
                     (September 2012)                                 (problem loans + outstanding risk)
EUR million                                                            provisions / exposure (%)
                                  Risk      Fund     Coverage

     Non-performing               7,784     3,483          45%                                         41%
     Substandard2                 2,443     1,048          43%
                                                                                              32%
     Foreclosed real estate      8,277      4,102          50%
                                                                              22%
     Total problem loans        18,504      8,633          47%

     Performing                  7,951      2,110          27%

     Real estate exposure       26,455     10,743          41%              Dec'11           Jun'12   Sep'12




(1) Including Santander Branch Network, Banesto, GBM Spain, SCF Spain and Banif
(2) 100% up-to-date with payments
20


  Agenda


■ Group performance Jan-Sep 2012
  — Highlights
  — Results

■ Business areas performance Jan-Sep 2012

■ Conclusions

■ Appendix
Business areas Jan-Sep'12                                                                  21



               High geographic diversification in profits generation

                                      Recurring attributable profit
                                 by geographic segment in Jan-Sep'12(1)

                                                Portugal, 1% Poland, 5%
                                   Spain, 16%



                         Germany, 4%                                         Brazil, 26%
                          Other
                        Europe, 2%


                          United
                         Kingdom,
                            13%



                                                                          Mexico, 13%
                                     USA, 9%

                                                     Other   Chile, 5%
                                                   LatAm, 6%

(1) Over operating areas recurring attributable profit
Continental Europe Jan-Sep'12                                                                                           22

                     Recovery in revenues and profits in recent quarters.
               Year-on-year comparison affected by the larger provisions made

               Attributable profit:                                               Basic revenues
                EUR 1,813 mill.
                                                         EUR million
Var. Jan-Sep'12 / Jan-Sep'11                                                                      +1%
                                               Excl.
                                             perimeter                    3,391   3,278   3,109   3,262 3,444   3,312
                                                                  3,023
      Basic revenues                  +3%      +1%


       Gross income                   +4%      +2%
                                                                  Q1'11    Q2      Q3      Q4     Q1'12   Q2     Q3

            Expenses                  +2%      -1%
                                                                                Attributable profit
                                                         EUR million
Net operating income                   +6%     +5%
                                                                   878
 Net op. income after                                                     700
                               -12%           -14%                                                584     627   602
      provisions
                                                                                   443
                                                                                          266
    Attributable profit        -10%           -12%

                                                                  Q1'11    Q2      Q3      Q4     Q1'12   Q2     Q3
Santander Branch Network Jan-Sep'12                                                                                                         23

            Better liquidity position with improved trend in revenues and profits
                                       in recent quarters

                              Activity                                                               Basic revenues
                                                                              EUR million
          Volumes                 Balances (€ bn.) and LDR1 ratio                                                   +8%
  Var. Sep’12 / Sep’11                  129%
                  +16%                                               104%                   1,136                   1,116   1,219   1,178
                                                                                 1,072              1,094   1,031
                                       105                    99      95
                                                 81


    -6%
   Loans         Deposits 2            Loans     Dep.        Loans   Dep. 2
                                          Sep'11                Sep'12           Q1'11       Q2      Q3      Q4     Q1'12    Q2      Q3

        Return on net interest income                                                               Attributable profit
          Return / Cost                        Net interest inc. / ATAs       EUR million

         3.66%    3.74%   3.68%
3.04%                           Return                        3.43%               274                                               266
                                                                                            226
                                               2.96%                                                                        173
                               Cost2                                                                 101
                                                                                                             58      75
1.30%    1.36%    1.46%   1.44%
Q1'11   Q4'11     Q2'12   Q3'12           Jan-Sep'11        Jan-Sep'12
                                                                                 Q1'11       Q2      Q3      Q4     Q1'12    Q2      Q3

(1) Loan-to-deposit ratio
(2) Including retail commercial paper
Banesto Jan-Sep'12                                                                                                                   24


                              Similar trends to those of previous quarters:
                        reduced commercial gap and stable revenues and profits

                                Activity                                                        Basic revenues
         Volumes                    Balances (€ bn.) and LDR1 ratio        EUR million
                                                                                                             -1%
 Var. Sep’12 / Sep’11                 135%
                  +1%                                              122%       489        525   516    486          514   530   511
                                      69                    63
                                               51                   52
    -9%

    Loans        Deposits   2        Loans     Dep.        Loans   Dep.2
                                        Sep'11                Sep'12         Q1'11       Q2     Q3     Q4      Q1'12     Q2    Q3

        Return on net interest income                                                          Attributable profit
        Return / Cost                    Net interest inc. / ATAs3         EUR million

         3.61%    3.70%     3.66%
3.04%                                         2.43%
                          Return                            2.36%
                                                                               101
                           Cost2                                                         67
                                                                                                                   41    41    32
1.86%    1.70%    1.70%     1.67%                                                               22
                                                                                                       -59
Q1'11    Q4'11    Q2'12     Q3'12            Jan-Sep'11   Jan-Sep'12
                                                                              Q1'11      Q2     Q3     Q4      Q1'12     Q2    Q3

(1) Loan-to-deposit ratio
(2) Including retail commercial paper
(3) Retail Banking
Spain1. Loans and Deposits                                                                                             25

           In short, in a deleveraging market, improvement of commercial gap,
               gaining market share in deposits (approx. +124 b.p. in 2012)

       Appropiate loan-to-deposit structure                            Reduced commercial gap in 2012
 EUR billion                                                    Var. Sep'12/Dec'11 in EUR bn.
                                                                                         +5 bn.
                                                                                                      Gap reduction:
       TOTAL          210                                                                                -18 bn.
  Public sector        18          185      TOTAL
                                   12       Retail commercial          -13 bn.
    Household                               paper
    mortgages          56
                                                                       Loans            Deposits 2
    Other loans        18                   Time deposits
  to individuals                   93       / other
                                                                           Improved loan to deposit2 ratio
Companies w/o
   real estate        100                                          178%
    purposes                                                                     149%
                                   80       Demand
                                            deposits                                      119%       118%
    Real estate                                                                                              108%
      purpose          18
                   Gross loans   Deposits


                                                                    D'08         D'09      D'10      D'11    S'12


 (1) Including Santander Branch Network, Banesto, GBM Spain, Santander Consumer Spain
     and Banif
 (2) Including retail commercial paper
Spain1. Customer lending and NPLs                                                                                        26

    The trend to reduce real estate lending and deleveraging in individuals continues.
         Total NPLs increased mainly because of real estate and reduced lending

                            Gross loans                                                 NPL ratio
 EUR billion                                                      %                                           With real
                                                                                                     42.8     estate
                                                                                           39.4               purpose
       TOTAL        230
                                219        217
  Public sector     12                                    210
                                12                                              28.6
                                           18
    Household                                             18
    mortgages       61
                                59                                     17.0
                                           57
                                                          56
    Other loans                                                                                      6.4
                    24                                                                     6.0
  to individuals                20                                              5.5                          Total
                                           18
                                                          18
                                                                       4.2
Companies w/o                                                                                            Total w/o
   real estate                                                                                           real estate
    purposes        105                                                                              3.6 purpose
                                105        104            100                   3.3        3.3
                                                                       2.9

                                                                      Dec'10   Dec'11     Jun'12    Sep'12
   Real estate      27
     purpose                    23         20      -9%    18
                                                                        2.2      2.7        2.5       2.7 Home
                   Dec'10      Dec'11     Jun'12         Sep'12                                              mortgages
                                                                        3.1      3.5        3.5       3.9 Rest of portfolio


(1) Including SAN Branch Network, Banesto, GBM Spain, Santander Consumer Spain and Banif
Spain1. Evolution of NPLs other than real estate                                                                                                                                                         27

     In other than real estate loans, stable NPLs entries in individual customers
                           and companies in recent quarters

               Companies: NPL entries >90 days                                                             Individuals-mortgages: NPL entries >90 days
 Base 100: Q1'08                                                                                                                                                                   Base 100: Q1'08
                                                                                       420
                           373                                                                                                    195
                                                                                             365 348 352                    176
                                                                             336 349
                     302                               315 327
                                                                       292                                            142               144
               251               255             264             258
                                                                                                                                                                                 118
                                                                                                            100 106                           107        104 103           103         104 112 109 103 100
                                       188 197                                                                                                      90             93 90
         168
   100




  Q1'08        Q3      Q1'09           Q3     Q1'10       Q3       Q1'11        Q3       Q1'12      Q3     Q1'08      Q3      Q1'09           Q3     Q1'10         Q3   Q1'11          Q3    Q1'12    Q3


  Individuals-consumer: NPL entries >90 days                                                                  Individuals-cards: NPL entries >90 days
 Base 100: Q1'08                                                                                                                                                                   Base 100: Q1'08


                       202
              185187                                                                                                              173
                                                                                                                            159
                             151
        126                        129                                                                                128               124
  100                                       99 91                                                          100108                             95 87
                                                  81 78 73                                                                                               76
                                                           66 75 64 62 66 61 66                                                                               58 55 54 50 50 48 53 48 50 56



 Q1'08        Q3      Q1'09        Q3        Q1'10        Q3      Q1'11         Q3      Q1'12       Q3     Q1'08      Q3      Q1'09           Q3     Q1'10         Q3   Q1'11          Q3    Q1'12    Q3


(1) Data Santander Branch Network + Banesto. Gross entries of NPL > 90 days past-due
Spain1. Evolution of real estate exposure                                              28

                         Real estate exposure has been reduced by 38%
                                 since the onset of the crisis …

                                       Total real estate exposure
EUR billion


                 42.5               -EUR 16,000 mill.
  Foreclosed      4.8
   real estate                            32.0
                                                       28.3
                                                                   26.5
                                           8.6
                                                       8.4
                                                                    8.3
                  37.7
      Loans
                                          23.4
                                                       19.9        18.2


                 Dec'08                  Dec'11       Jun'12      Sep'12



(1) Including Santander Branch Network, Banesto, GBM Spain, Santander Consumer Spain
    and Banif
Spain1. Evolution of foreclosed real estate                                                                  29



  The change of trend in foreclosed real estate was consolidated, registering a
         reduction of stock in the year, setting us apart from the sector

             Gross amount (EUR million )




                         8,552 8,590 8,388 8,277
                 7,509                                     Quarterly evolution 2011 and 2012
         6,521                                            EUR million

                                                                    +453
 4,765                                                      +373
                                                                           +225
                                                                                  -7   +37

                                                                                                      -111
                                                                                               -202


                                                            Q1'11   Q2     Q3     Q4   Q1'12   Q2     Q3

 Dec'08 Dec'09 Dec'10 Dec'11   Mar'12   Jun'12   Sep'12
Portugal Jan-Sep'12                                                                                                              30

              SantanderTotta continued its deleveraging, with resilient revenues
                    and profit, in an environment of strong adjustments

                              Activity                                                          Basic revenues
         Volumes                                                           EUR million
                                    Balances (€ bn.) and LDR1 ratio
                                                                                                              0%
 Var. Sep'12 /Sep'11
                                      127%
                                                                    112%
                  +5%                                                         273        242                  246    258
                                                                                                225    219                 225
                                      29                     27
                                                23                   24

    -8%
    Loans        Deposits            Loans     Dep.         Loans   Dep.
                                        Sep'11                 Sep'12
                                                                             Q1'11       Q2      Q3    Q4    Q1'12   Q2     Q3

            Return on net interest income                                                      Attributable profit
                                                                           EUR million
         Return / Cost                       Net interest inc. / ATAs

         3.98%                Return
                  3.68%
3.30%                       3.40%              1.32%         1.35%               90

                                                                                          41           45            38
         2.51%                                                                                                33           27
                  2.37%     2.32%
1.58%                        Cost                                                                -2
Q1'11    Q4'11    Q2'12     Q3'12                                              Q1'11      Q2     Q3    Q4    Q1'12   Q2    Q3
                                             Jan-Sep'11    Jan-Sep'12

(1) Loan-to-deposit ratio
Santander Consumer Finance Continental Europe Jan-Sep'12                                                                                                   31


        High recurring profit fuelled by solid revenues and less provisions needs

                                  Activity                                                                   Basic revenues
                                                                                     EUR million
             Volumes                        Net interest income /
                                            Provisions (% /ATAs)                                                               -4%
 Var. Sep'12 /Sep'11
                                          3.48%
    1%                                                         3.24%
                                                                                                   828
                                                                    Net interest         792                825        777      815       778       790
                                                                     income
                                           2.27
                                                                2.24
                       -3%
                                                                       Provisions
                                          1.21%                1.00%

                                        Jan-Sep'11           Jan-Sep'12                 Q1'11      Q2        Q3        Q4      Q1'12       Q2        Q3
   Loans              Deposits


   Gross loans: EUR 59 bn.                             New loans                                           Attributable profit*
% / total                                   % Jan-Sep'12/Jan-Sep'11                  EUR million
             Other                                                                                                               206
                             Germany         Germany                   +7%               183       186       201                                     181
   Poland                                                                                                                                  176
                 5 6                   Nordic countries                +7%
Italy       12                                                                                                          96
                                                  Poland                     +13%
            12               52
                                                   Spain     0%
Spain
                 13                                  Italy   -25%                       Q1'11      Q2         Q3        Q4      Q1'12       Q2        Q3
        Nordic                                     Other     -8%                    * Excluding Santander Consumer UK's profit as it is recorded in Santander
        countries                                                                     UK. Including it, Jan-Sep'12 attributable profit was EUR 638 mill.
Poland (BZ WBK) Jan-Sep'12                                                                                                        32

                        Loans and deposits growth produced revenues increase
                                    and good profit performance
                              Activity1                                                          Basic revenues
          Volumes                     Balances (€ bn.) and LDR2 ratio     Constant EUR mill.
                                                                                                         +10%
 Var. Sep'12 /Sep'11
                                       85%                         88%

                                                                                                                      216   219
  +9%                                                                                              208     208
                                                                              198         199
                                              10.6                 11.0
                                       8.8                  9.7
                   +4%

                                      Loans   Dep.         Loans   Dep.
  Loans           Deposits
                                         Sep'11               Sep'12
                                                                             Q2'11        Q3        Q4    Q1'12       Q2    Q3

        Return on net interest income                                                           Attributable profit
                                                                          Constant EUR mill.
          Return / Cost                       Net interest inc. / ATAs

6.84%     7.06%     7.09%     7.20%                                             88
                                                             3.74%                                                    85
                                                                                           76               73              78
                            Return                3.41%
                                                                                                    63
                             Cost

          2.96%     3.00%     3.19%
2.65%

Q2'11     Q4'11     Q4'12     Q3'12               Q2'11    Jan-Sep'12
                                                                              Q2'11        Q3       Q4     Q1'12      Q2    Q3

(1) Local currency
(2) Loan-to deposit ratio
United Kingdom Jan-Sep'12                                                                                                                                           33

  • Revenues impacted by: scenario of reduced business, interest rates at their lowest and higher
    funding cost. Improved front book profitability
  • In Q3’12, extraordinary profit of £65 mill. (net between tender offer capital gain and provisions)

                              Activity1                                                                   Basic revenues
           Volumes                                Profitability             £ million
                                                                                                                              -20%
 Balances in £, Var. Sep'12/Sep'11
                                                    Var. Loans/deposits
                                          2.01% 2.04% 1.98%                                 1,202
    -3%        +6%        +1%                                1.85% 1.84%       1,183                     1,175       1,154        1,044         954           936
  167         SMEs                        1.80% 1.77%
              +20%        153                           1.63%
                                                             1.42% 1.35%
               31                           Net interest income / assets

                                     2    Q3'11   Q4    Q1'12     Q2   Q3      Q1'11          Q2           Q3          Q4         Q1'12         Q2            Q3
Mortgages Companies     Deposits

            Attributable profit: £ 733 mill.
                    (EUR 904 mill.)                                                                     Attributable profit
 Var. Jan-Sep'12 / Jan-Sep'11 in £                                          £ million
                     Gross income           -18%                                      431                    375         355
                         Expenses                         0%                                                                         255         210          268
            Net operating income          -32%
                                                                                                 -101
  Net op. income after provisions        -45%
             Ordinary attrib. profit              -5%                               Q1'11         Q2*         Q3          Q4        Q1'12         Q2          Q3**
                 Attributable profit                       +4%               (*) Impact from PPI provision
                                                                            (**) Positive impact of £65 mill. from net between capital gains and provisions


(1) Local criteria. Balances in billion sterling
(2) Excluding GBM balances and other deposits for £29 bn. at September 2012
Note.- Corporate Banking SME excludes SME assets held within the Corporate Centre
Brazil Jan-Sep'12                                                                                                                                                34

      Excellent track record in revenues and net operating income (+20%). Higher
         attributable profit in the quarter (+7%) due to lower provisions (-12%)
                             Activity1                                                                      Basic revenues
          Volumes                      NII / Provisions (o/ATAs)              Constant US$ mill.
   Var. Sep'12 /Sep'11
                                                                                                                                   +14%
                                                           8.42%     Net
                                         7.22%                     interest
     +10%                                                          income
                                                            4.39
                                                                                                                                       5,110     5,310    5,243
                                         4.33                                                                              4,936
                   +4%                                          Provisions                                   4,601
                                                           4.03%                      4,431        4,531
                                         2.89%
                             2
     Loans        Deposits
                                       Jan-Sep'11      Jan-Sep'12

    Attributable profit: US$ 2.162 mill.
                                                                                      Q1'11         Q2           Q3         Q4         Q1'12      Q2       Q3
             (EUR 1,689 mill.)
Var. Jan-Sep'12 / Jan-Sep'11 in constant US$                     Excl.                                     Attributable profit
                                                               perimeter
        Basic revenues                              +15%           +15%       Constant US$ mill.

          Gross income                              +15%           +15%         Net profit
                                                                                              1,049                              973     1,000
              Expenses                          +7%                 +7%          Minority                  936        848                           864     889
                                                                                               177                               167      217
                                                                                interests                  158        134                                   177
                                                                                                                                                    198
  Net operating income                               +20%          +20%
                                                                              Attributable 872             778                   806      783
   Net op. income after                                                                                               714                           666     712
        provisions
                                  -1%                                0%          profit

       Attributable profit       -9%                                +1%                      Q1'11         Q2         Q3         Q4      Q1'12      Q2      Q3
 (1) Local currency
 (2) Excluding Repos. Including «letras financieras»
Mexico Jan-Sep'12                                                                                                            35

                    Higher profit fuelled by strong basic revenues
    (activity at double digits) and costs and provisions growing at a slower pace
                              Activity1                                                      Basic revenues
             Volumes               NII / Provisions (o/ATAs)           Constant US$ mill.
  Var. Sep'12 /Sep'11
                                   3.77%            3.99%                                                +18%
                                                              Net
                  +14%                                      interest
    +10%                                                    income                                        844     846   901
                                                                                    710      766   782
                                   3.00             3.16                   699
                                                         Provisions
                                   0.77%            0.83%

     Loans       Deposits 2      Jan-Sep'11       Jan-Sep'12
      Attributable profit: US$ 1,065 mill.
                (EUR 832 mill.)                                          Q1'11       Q2      Q3     Q4    Q1'12   Q2    Q3
Var. Jan-Sep'12 / Jan-Sep'11 in constant US$            Excl.
                                                      perimeter                             Attributable profit
        Basic revenues                     +19%         +19%
                                                                       Constant US$ mill.
          Gross income                 +15%             +16%                                              381
                                                                          319               321                   342   343
               Expenses            +10%                 +10%
                                                                                    294            286

  Net operating income                     +18%         +19%

   Net op. income after
        provisions
                                          +17%          +19%

       Attributable profit            +14%              +16%             Q1'11       Q2      Q3     Q4   Q1'12    Q2    Q3

  (1) Local currency
  (2) Excluding Repos
Chile Jan-Sep'12                                                                                                                                              36

                   In activity, focus on customer deposits and selective lending criteria.
             Quarterly results: impact on revenues from lower inflation (UF portfolio) and higher
                           provisions due to worsening credit quality in the sector

                             Activity1                                                               Basic revenues
         Volumes                    NII/Provisions (o/ATAs)                  Constant US$ mill.
  Var. Sep'12 /Sep'11                                    4.04%
                                                                                                                            +1%
                                        3.83%                       Net
                                                                  interest
                                                                  income
                  +5%                   2.83              2.70                               687                     710         711         686        642
     +4%                                                                           630                   638
                                                              Provisions
                                        1.00%            1.34%

                             2
     Loans       Deposits           Jan-Sep'11         Jan-Sep'12

      Attributable profit: US$ 464 mill.
                                                                                  Q1'11      Q2          Q3          Q4         Q1'12        Q2         Q3
               (EUR 362 mill.)
Var. Jan-Sep'12 / Jan-Sep'11 in constant US$                 Excl.                                  Attributable profit
                                                           perimeter
         Basic revenues                          +4%             +4%         Constant US$ mill.

             Gross income                        +3%             +5%                               332
                                                                              Net profit 279                               281
                                                                                                   75                              251            240
                Expenses                         +7%             +7%           Minority   60                   205         77
                                                                              interests                                                77         75     172
   Net operating income                          +1%             +4%
                                                                                                               45
                                                                                                   257                                                    47
    Net op. income after                                                     Attributable 219                              204         174     165
                                   -13%                          -10%                                          160                                       125
         provisions                                                             profit
       Attributable profit       -27%                            -12%
                                                                                         Q1'11     Q2          Q3          Q4     Q1'12        Q2         Q3
  (1) Local currency
  (2) Excluding Repos
37
 Latin America ex-Brazil
                  The remaining countries in the region registered growth,
                             mainly driven by basic revenues

                                    Attributable profit. Constant US$ million

            Argentina                                Puerto Rico                                      Uruguay

              +15%                                       +36%                                         +180%
                         304                                                                                     47
        264                                                        50
                                                    37
                                                                                                17


     Jan-Sep'11       Jan-Sep'12               Jan-Sep'11       Jan-Sep'12                  Jan-Sep'11        Jan-Sep'12


                                        Peru                                      IPB*

                                    +28%                                          -5%
                                                                        149                141
                                               15
                               11


                           Jan-Sep'11      Jan-Sep'12                Jan-Sep'11          Jan-Sep'12


(*) International Private Banking
United States Jan-Sep'12                                                                                                                                         38

Santander US includes Sovereign Bank and SCUSA's contribution by the equity
          accounted method. Profit of US$ 747 mill. (EUR 584 mill.)

                                        Activity1                                                               Quarterly profit
                                                                                     US$ Mill.                                        Trust PIERS impact:
                     Volumes               NII/Provisions (o/ATAs)
                                                                                                                                         US$127 mill.
              Var. Sep'12 /Sep'11            3.26%
                                                                          Net
                                                               2.83%
                                                                                         176        183         195    177     191
                                                                        interest                                                       171
                                                                        income
                +6%                           2.59
                              +5%                              2.39

                                                                      Provisions                                                                 54
                                             0.67%             0.44%

                Loans        Deposits     Jan-Sep'11       Jan-Sep'12                   Q1'11           Q2      Q3     Q4     Q1'12     Q2       Q3


                                        Activity1                                                        Quarterly contribution
                                                                                     US$ Mill.                  Use of provisions: US$ 77 million
                  Gross loans                        New loans
               US$ billion               US$ billion
                                                                                   SCUSA profit         240
                     +22%                                               2.3
                                                         2.1
                                                                                   Minority int. and
                                                                                                                               172      191
                               17.8          1.4                                         perimeter              164     163                     162    159
                 14.6

                                                                                    Contribution
                                                                                         to SAN         156
                                                                                       (like-for-like            107    106    112      124     105     103
                                            2011         H1'12         Q3'12                  basis)
                Sep'11        Sep'12      quarterly    quarterly
                                           average      average                                         Q1'11    Q2     Q3      Q4     Q1'12     Q2         Q3
(1) Local currency
Corporate Activities                                                       39



     Greater losses due to higher funding costs and lower tax recoveries

                                Attributable profit
                           (Jan-Sep'12 vs. Jan-Sep'11)

                                                          EUR mill.

              Main effects:
                Revenues (mainly net interest income)         -175
                Provisions and other                          -104
                Taxes                                         -181

              Impact on profit                                -460

                Net capital gains and real estate prov.     -2,526

              Total impact on profit                        -2,986
40


  Agenda


■ Group performance Jan-Sep 2012
  — Highlights
  — Results

■ Business areas performance Jan-Sep 2012

■ Conclusions

■ Appendix
Outlook (I)                                                                    41



 Santander continues laying the foundation for future growth, while
              managing a most demanding scenario


               Continue strengthening the balance sheet
 Spain and
  Portugal     Gain profitable market share in a consolidating market




   Other       SCF: maintain solid profits and return above peers
 Continental
               Poland: continue delivering results while merging with Kredyt
  Europe
               Bank



               Improve profitability of the front book
     UK
               Continue improving customer base in individuals & companies
Outlook (II)                                                                     42



 Santander continues laying the foundation for future growth, while
              managing a most demanding scenario


    Brazil     Revenues and provisions backed by better economic scenario



   Mexico      Continue to strengthen the franchise (+200 branches in 3 years)



    Chile      Focus on selective growth and risk quality



               Complete retail franchise (business, products…) backed by the
    USA
               established technological and operational base
43


  Agenda


■ Group performance Jan-Sep 2012
  — Highlights
  — Results

■ Business areas performance Jan-Sep 2012

■ Conclusions

■ Appendix
44




   Group's
balance sheet
Main trends of the Group’s balance sheet                                                                                  45



                        Retail balance sheet, appropriate for the business nature of
                                    low risk, liquid and well capitalised

     Balance sheet at September 2012                                              1     Lending: 58% of balance sheet
 EUR billion


                        1,301
                                                                                  2     Cash, Central Banks and credit
                                                            1,301
                                                 Credit                                 institutions: 15%
  Cash and credit        194     2                           162
      institutions                         institutions

       Derivatives       130     3        Derivatives        145                  3     Derivatives (with counterpart on
     AFS Portfolio               4              Other        39
  Trading portfolio
                          78                                                            the liabilities side): 10% of
                          47     5
                                                                                        balance sheet
               Other*     98     6
                                           Customer
                                           Deposits**        642                  4     Available for sale portfolio
                                                                                        (AFS): 6%
         Loans to
                         754     1
       customers                                                                  5
                                           Issues and
                                         subordinated
                                                                                        Trading portfolio: 4%
                                              liabilities    213

                                 Shareholders’ equity                             6
                                     & fixed liabilities     100                        Other (goodwill, fixed assets,
                        Assets                          Liabilities                     accruals): 7%

(*) Other assets: Goodwill EUR 25 bn., tangible and intangible assets EUR 17 bn., other capital instruments at
     fair value EUR 1 bn., accruals and other accounts EUR 55 bn.
(**) Including retail commercial paper
46




Secondary segments
      results
Retail Banking                                                                                                                                                      47

         The positive evolution of basic revenues is not feeding through to profit
                   because of larger provisions and minority interests
                                Activity                                                                Basic revenues1
EUR billion                                                             EUR million
                Loans                         Deposits2                                                                       +3%
                                                 +12%
                                                         585                  9,086       9,430        9,438       9,443        9,913       9,813        9,727
                +6%
                        677              522
        640



       Sep'11          Sep'12           Sep'11          Sep'12

                                                                             Q1'11          Q2           Q3          Q4         Q1'12         Q2           Q3
   Attributable profit: EUR 4,872 mill.
Var. Jan-Sep'12 / Jan-Sep'11                                                                         Attributable profit
                   Basic revenues                                +5%
                                                                       EUR million
                      Gross income                               +5%         2,187
                         Expenses                                +5%                                  1,727        1,570       1,647        1,619       1,605
                                                                                         1,427
                 Net operating inc.                              +5%
 Net op. income after provisions       -14%
      Ordinary attributable profit       -10%                                Q1'11          Q2          Q3           Q4        Q1'12          Q2          Q3*
                 Attributable profit       -9%                           (*) Positive impact of EUR 80 mill. from the net between capital gains and provisions in
                                                                             the UK

(1) Net interest income + fee income + Insurance activity
(2) Including retail commercial paper and "letras financieras"
Santander Consumer Finance Total. Jan-Sep'12                                                                                 48


           Aggregates the Continental Europe, United Kingdom and USA units

                            Basic data                                        Total portfolio2 (Sep.’12): EUR 77 bill.
                                                                            EUR million
                                             Top      31 in                               Continental
                                            10 countries                                                               59
  14                    Countries                                                          Europe

                        Agreements with manufacturers                             United Kingdom        4
  37                    for captive financing
                                                                                                USA         14
  15.4                  Million customers

                                                                           Attributable profit Jan-Sep'12: EUR 898 mill.
  135,500               Dealers-participants
                                                                            EUR million


  77,466                Million euros in loans2                                           Continental
                                                                                           Europe
                                                                                                                       564

  33,087                Million euros in deposits                                 United Kingdom        75

                        Million euros in attributable profit                                    USA              259
  1,228                 for 2011

Note: basic data as of December except business volumes (September 2012)
(1) Market share of new car financing loans
(2) Gross loan portfolio under management
Global Wholesale Banking (GBM)                                                                                                  49

                           Solid revenues amid an environment of volatile markets,
                                     underpinned by customer revenues

                   Gross income                                                       Gross income
EUR million                                               EUR million
                                                                                                            0%
                                      +1%                                                             1,409
                                               3.635        Total    1,322
              TOTAL 3.583                                                    1,183
                                                                                                       195
                                                          Trading     197             1,078   1,025              1,152   1,074
 Trading & capital          418       +4%       434                          140       81                        130      109
                                                                                              183
              Equities      293       +10%      323
                                                           Clients                                    1,214
                                                                     1,125   1,043     997                       1,022    965
                                                                                              842
                Rates       975       -2%       953


                                                                     Q1'11    Q2       Q3      Q4     Q1'12       Q2      Q3
                Credit      609       +4%       632
Corporate finance                     -41%      46
                                                                                     Attributable profit
                            79
                                                          EUR million
     Transactional                    +3%
                           1,209               1,247
          Banking                                                    636                              602
                                                                             435              397                415      445
                                                                                      372
                         Jan-Sep'11          Jan-Sep'12


                              Customer revenues
                              (+1% / Jan-Sep'11)                     Q1'11   Q2        Q3      Q4     Q1'12       Q2      Q3
Asset Management and Insurance                                                                                         50

High contribution to the Group: 9% of operating areas total revenues. Lower profit as
  a result of preference for liquidity (Asset Management) and perimeter (Insurance)

      Total revenues. Contribution                                                     Gross income
              to the Group
                                                                 EUR million
EUR million

                              -7%
                                                                     243       250   234    231     229    218
                    3,260            3,026                                                                       189



                                                                   Q1'11       Q2    Q3      Q4    Q1'12   Q2    Q3

                 Jan-Sep'11         Jan-Sep'12                                       Attributable profit
                                                                 EUR million

         Asset
      Management                        Insurance

                                                                     120       129
                                              -7%
                                                                                      88     97      98    92    83
                                      2,272          2,111
              -7%
       988           915

                                                                   Q1'11       Q2    Q3      Q4    Q1'12   Q2    Q3
    Jan-Sep'11   Jan-Sep'12         Jan-Sep'11      Jan-Sep'12
51




Main units spreads and
      NPL ratios
Continental Europe. Main units spreads                                                                                    52
(%)
          SAN Branch Network                                        Banesto Retail Banking

                                             2.87    3.09
         2.53     2.68   2.54        2.70                                     2.54    2.52        2.66
                                                            2.03    2.20                                  2.49    2.39
 1.95
                                             2.42   2.62
                  2.03   2.01        2.19                   1.67    2.08      2.12    2.16        2.33    2.31    2.30
 1.90    1.97

         0.56     0.65   0.53        0.51    0.45    0.47                     0.42    0.36
 0.05                                                               0.12                          0.33    0.18    0.09
                                                            -0.36

 Q1'11    Q2       Q3     Q4       Q1'12      Q2      Q3    Q1'11    Q2        Q3      Q4     Q1'12        Q2      Q3

                Loans     Deposits          Total                           Loans      Deposits          Total



      Santander Consumer Lending                                    Portugal Retail Banking

                                                                              2.15    2.23        2.34    2.39    2.47
                                                            2.08    2.06
 4.83    4.43     4.48   4.57      4.51      4.57    4.67
                                                            1.96    1.75      1.68    1.45        1.43    1.43    1.34
                                                            0.12
                                                                    -0.31     -0.47   -0.78   -0.91       -0.96   -1.13

 Q1'11   Q2        Q3    Q4        Q1'12      Q2      Q3    Q1'11    Q2        Q3      Q4     Q1'12        Q2      Q3

                           Loans                                            Loans      Deposits          Total
53
  Continental Europe. NPL and coverage ratios
                    Banco Santander1                                                          Banesto


                                                  55%     62%                                                                68%
     49%      44%     39%      39%     41%                                            53%       53%                 54%
                                                                   52%       52%                         51%



    4.68%    5.08%    5.63%   5.99%    6.33%     6.59%   6.98%               4.54%    4.69%    5.01%    5.07%       5.27%    5.74%
                                                                   4.31%

    Mar'11    Jun      Sep     Dec    Mar'12      Jun     Sep     Mar'11      Jun      Sep      Dec     Mar'12       Jun      Sep

                        NPL           Coverage                                          NPL             Coverage



               Santander Consumer                                                             Portugal

             103%     105%    109%     108%      111%    110%        62%       62%                         58%
     98%                                                                                53%      55%                  53%      52%



    4.99%                                                                                                            5.42%    6.16%
             4.74%                                                            3.25%    3.78%    4.06%     4.59%
                     4.50%                                          3.03%
                              3.97%   4.05%      3.88%   3.96%

    Mar'11    Jun     Sep      Dec    Mar'12      Jun     Sep       Mar'11     Jun      Sep      Dec      Mar'12      Jun      Sep

                        NPL           Coverage                                           NPL             Coverage


(1) Santander Branch Network's NPL ratio was 9.56% and coverage ratio 62% as of Sep'12
54
Loans with real estate purpose and foreclosed real estate in Spain



      LOANS with real estate purpose                                Foreclosed REAL ESTATE
 EUR Million                                             EUR Million

                                                                                        Gross                Net
                              Sep’12   Dec’11    Var.                                  amount   Coverage   amount


   Finished buildings         7,993   10,154   -2,161      Finished buildings        2,818     33%       1,894
   Buildings under constr.    1,839    1,985    -146       Buildings under constr.     730     50%        368
   Developed land             3,375    3,994    -619       Developed land            1,874     60%        758
   Building and other land    2,225    2,572    -347       Building land             2,591     60%       1,049
   Non mortgage guarantee 2,746        4,737   -1,991      Other land                  264     60%        106

    Total                     18,178   23,442   -5,264       Sub Total                 8,277     50%       4,175
United Kingdom. Spreads and NPL ratios                                                                                     55

(%)



         Spreads Retail Banking                                                NPL and coverage

 2.40    2.40      2.46    2.53        2.57    2.61    2.67
                                                                47%                                                47%
                                                                        43%      42%    40%      40%       40%
 2.08    2.00      2.01    2.03        1.98    1.85    1.84


 -0.32   -0.40     -0.45   -0.50                               1.73%    1.81%   1.86%   1.84%   1.82%      1.83%   1.94%
                                   -0.59       -0.76   -0.83
 Q1'11    Q2        Q3      Q4     Q1'12        Q2      Q3     Mar'11    Jun     Sep     Dec    Mar'12      Jun     Sep

                 Loans      Deposits          Total                               NPL           Coverage
Spreads main countries Latin America                                                                                                     56

(%)
           Retail Banking Brazil                                                     Retail Banking Mexico

 15.84   16.17     15.41   15.44              15.49                     10.67       10.44     10.26   10.32   10.65      10.73   10.72
                                   15.17                14.81

 14.72   15.05     14.23   14.44   14.44      14.84     14.25               8.58    8.40      8.27    8.36        8.69    8.81   8.79



 1.12    1.12      1.18    1.00        0.73    0.65     0.56                2.09    2.04      1.99    1.96        1.96    1.92   1.93

 Q1'11    Q2        Q3      Q4     Q1'12        Q2       Q3             Q1'11        Q2        Q3      Q4     Q1'12        Q2     Q3

                 Loans      Deposits          Total                                         Loans      Deposits          Total


                                                  Retail Banking Chile
                                       7.47    7.04                         7.01    6.98
                                                        6.83    6.87                          6.84

                                       4.38    4.14     4.18    4.35        4.56    4.62      4.48



                                       3.09    2.90     2.65    2.52        2.45    2.36      2.36


                                   Q1'11        Q2       Q3     Q4      Q1'12        Q2        Q3

                                                      Loans      Deposits          Total
57
Latin America. NPLs and coverage ratios
                            Brazil                                                                Mexico1

                                                                         234%
   104%     102%    100%     95%      90%       90%     92%                                                    195%
                                                                                           176%     176%               183%    175%
                                                                                   165%

                                                6.51%   6.79%
                             5.38%   5.76%
   4.85%    5.05%   5.05%
                                                                                   2.45%
                                                                         1.58%             1.78%    1.82%      1.61%   1.64%   1.69%

   Mar'11    Jun     Sep      Dec    Mar'12      Jun     Sep            Mar'11      Jun     Sep      Dec      Mar'12    Jun     Sep

                      NPL            Coverage                                               NPL            Coverage



                                                                Chile


                                      89%       89%     88%      73%     68%       64%     61%


                                                                        4.52%      4.65%   5.00%
                                     3.80%      3.65%   3.63%   3.85%


                                     Mar'11      Jun     Sep     Dec    Mar'12      Jun     Sep

                                                          NPL           Coverage


(1) GE entry in June 2011.
Sovereign Bank. Spreads and NPL and coverage ratios                                                                    58

(%)




         Spreads Retail Banking                                        NPLs and coverage
 2.94    2.90                        2.82    2.86                                            107%      113%    110%
                  2.62   2.75                       2.74
                                                                            93%     96%
                                                            82%     85%

                         2.29        2.36    2.45   2.37
 2.16    2.24     2.22
                                                           4.15%    3.76%
                                                                            3.22%   2.85%
 0.78    0.66                                                                               2.46%      2.27%   2.31%
                  0.40   0.46        0.46    0.41   0.37
 Q1'11   Q2        Q3    Q4      Q1'12        Q2    Q3     Mar'11    Jun     Sep     Dec    Mar'12      Jun     Sep

                Loans     Deposits          Total                             NPL           Coverage
59

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Santander Cautions on Forward-Looking Statements

  • 2. 2 Important information Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements. These forward-looking statements are found in various places throughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-looking statements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro- economic, governmental and regulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technological developments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors that we have inDecated in our past and future filings and reports, including those with the Securities and Exchange Commission of the United States of America (the “SEC”) could adversely affect our business and financial performance. Other unknown or unpreDectable factors could cause actual results to differ materially from those in the forward- looking statements. Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and views taken on the date on which they are made; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fuller disclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person's own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considers necessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives no advice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever. Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shall be made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in this presentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. Financial Services and Markets Act 2000. Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings per share) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast.
  • 3. 3 Agenda ■ Group performance Jan-Sep 2012 — Highlights — Results ■ Business areas performance Jan-Sep 2012 ■ Conclusions ■ Appendix
  • 4. Highlights January – September 2012 4 1 2 Sustained results generation Effort in provisions in Spain Real estate provisions: Group's Pre-provision profit: EUR 5.0 bn. EUR 18,184 mill.; +3% R.D.L. Total NPLs coverage approx. 90% 65% (+19 p.p. / Sep’11) 3 4 Capital strength Liquidity. in adverse scenarios Focus on capturing in Spain Core Capital (BIS II): 10.4% Loan to deposit ratio* Oliver Wyman stress test: surplus of EUR 25,297 mill. 108% Recurring attributable profit January-September: EUR 4,250 mill. Attributable profit after provisions: EUR 1,804 mill. (*) Loans / (deposits + retail commercial paper) R.D.L.: Royal Decree Law 2/2012 and 18/2012
  • 5. 1 Sustained results generation 5 Maintaining our capacity to generate sustained results underpinned by basic revenues Basic revenues EUR billion 29.5 +5% 30.9 Pre-provision profit EUR billion +3% 18.2 17.7 Jan-Sep'11 Jan-Sep'12 Expenses EUR billion +5% 15.1 14.5 Jan-Sep'11 Jan-Sep'12 Jan-Sep'11 Jan-Sep'12
  • 6. 2 Effort on real estate provisioning 6 The effort in real estate provisioning in Spain continued in Q3'12 (EUR 2,230 mill.; EUR 1,552 mill. net of tax), bringing attributable profit to EUR 100 mill. Impact on attributable profit in Q3'12 EUR million +410 1,652 1,242 -1,552 100 Q3'12 Capital gains TOTAL Provisions Q3'12 ordinary net of tax* net of tax accounting attributable attributable profit profit (*) Mainly Iberia insurance (EUR 330 million)
  • 7. 2 Effort on real estate provisioning 7 At September, the year-to-date real estate provisions amounted to EUR 5,010 mill. (EUR 3,475 mill. net of tax), bringing the attributable profit to EUR 1,804 mill. Impact on attributable profit in Jan-Sep 2012 EUR million +1,029 5,279 4,250 -3,475 1,804 Jan-Sep'12 Capital gains TOTAL Provisions Jan-Sep'12 ordinary net of tax* net of tax accounting attributable attributable profit profit (*) Mainly Colombia and Iberia insurance
  • 8. 3 Capital strength 8 These provisions are absorbed while maintaining our capital strength ... Core capital (BIS II) above 10% 10.4% 10.0% 10.1% 8.6% 8.8% … as underscored 7.6% by the latest stress test on 6.3% Spanish banks 5.9% (Oliver Wyman) Dec'06 Dec'07 Dec'08 Dec'09 Dec'10 Dec'11 Jun'12 Sep'12 Note: Dec’06 and Dec’07 under BIS I
  • 9. 3 Capital strength 9 Under the adverse scenario considered in the stress test Santander shows … … lower ... the only entity … and the only one to EXPECTED LOSS to increase GENERATE CAPITAL than the sector, … COMMON EQUITY TIER I … o/ assets EUR billion 17.4% 10.8% SAN 2.6 15.6% C1 -0.5 C2 -1.2 9.7% C3 -2.2 C4 -3.2 C5 -3.5 C6 -3.8 C7 -3.9 SAN Sector 2011 2014 C8 -4.1 C9 -5.3 C10 -8.2 Surplus of C11 -9.3 EUR 25,297 mill. C12 -12.5 in 2014 C13 -26.3 Source: Oliver Wyman Report
  • 10. 4 Liquidity 10 In a highly demanding environment, the Group maintains a solid liquidity position due to … ... deleveraging in Spain + Portugal Loan to deposit1 ratio. Total Group Var. Sep'12/Dec'11 in EUR bn. 150% +5bn. 135% Gap 117% 117% 117% reduction: -20 Bn -15 bn. Loans Deposits 1 D'08 D'09 D'10 D'11 S'12 ... the Group's high issuing capacity Deposits1 + M/L term financing / loans Jan-Sep’12 in EUR bn. 35.0 9.0 M/L term 115% 113% 113% 10.0 24.4 issues 104% 106% 16.0 10.6 Securitisations 2 Q1’12 Q2’12 Q3'12 Total2 D'08 D'09 D'10 D'11 S'12 (1) Including retail commercial paper (2) Placed in the market and including structure financing
  • 11. 4 Non-performing loans ratio 11 Our ratios still compare very well in the main markets where we operate Spain United Kindgom % 10.51 (Aug.) % 9.65 8.37 2.40 7.84 2.16 2.00 1.96 1.94 1.88 5.81 5.08 3.37 5.98 6.38 1.08 5.49 5.75 1.57 1.41 1.41 1.46 1.50 4.24 0.92 3.41 1.03 0.64 1.95 0.66 Dec'07 Dec'08 Dec'09 Dec'10 Dec'11 Mar'12 Jun'12 Sep'12 Dec'07 Dec'08 Dec'09 Dec'10 Dec'11 Mar'12 Jun'12 Brazil Latin America ex-Brazil % 5.9 % 4.6 5.2 5.2 (Aug.) 4.9 5.0 3.6 5.4 3.2 3.1 3.3 3.2 5.1 4.9 2.3 4.0 3.8 4.5 4.5 2.7 2.6 2.5 2.4 2.4 3.5 2.1 Private Banks 3.9 1.6 3.4 Santander 2.9 Dec'07 Dec'08 Dec'09 Dec'10 Dec'11 Mar'12 Jun'12 Sep'12 Dec'07 Dec'08 Dec'09 Dec'10 Dec'11 Mar'12 Jun'12 Data in local criteria. Latest available data for the sector by central banks and Council Mortgage Lenders (UK)
  • 12. 4 Non-performing loans ratio 12 The Group's NPLs continue sliding upwards because of Spain and Brazil Group's Total Continental Europe % % Spain SCF 6.38 4.33 5.98 3.98 4.11 5.49 5.75 3.78 3.86 3.89 5.15 5.25 4.99 3.55 3.61 4.57 4.81 4.74 4.50 4.24 3.97 4.05 3.88 3.96 Dec'10 Mar'11 Jun'11 Sep'11 Dec'11 Mar'12 Jun'12 Sep'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10 M'11 J'11 S'11 D'11 M'12 J'12 S'12 United Kingdom and USA Latin America % % UK USA Brazil Latam Ex-Brazil 4.61 6.51 6.79 4.15 5.76 3.76 5.38 4.91 4.85 5.05 5.05 3.22 3.41 3.50 3.07 2.94 3.08 2.91 2.89 3.24 2.85 1.74 1.73 1.81 1.86 1.84 1.82 1.83 1.94 2.46 2.27 2.31 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12
  • 13. 4 Coverage 13 Higher coverage in the Group because of sharp increase in Spain (for the third straight quarter) and increased in Brazil and the UK Group's Total Continental Europe % % Spain SCF 73 71 70 69 66 65 65 109 108 111 110 61 62 58 53 53 103 105 49 101 46 45 46 98 Dec'10 Mar'11 Jun'11 Sep'11 Dec'11 Mar'12 Jun'12 Sep'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 United Kingdom and USA Latin America % % UK USA Brazil Latam Ex-Brazil 113 110 107 96 110 114 110 109 93 101 104 102 100 95 102 95 90 90 92 88 85 82 85 75 48 47 43 47 42 40 40 40 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12 D'10M'11 J'11 S'11 D'11M'12 J'12 S'12
  • 14. 14 Agenda ■ Group performance Jan-Sep 2012 — Highlights — Results ■ Business areas performance Jan-Sep 2012 ■ Conclusions ■ Appendix
  • 15. Grupo Santander Results Jan-Sep'12 vs. Jan-Sep'11 15 Los resultados muestran un crecimiento del 3% en beneficio antes de profit The results underscored the soundness of the pre-provision provisiones and the impact of the effort made in provisions Var. / Jan-Sep'11 % excl. fx EUR mill. Jan-Sep'12 Amount % and perimeter Gross income 33,324 +1,200 +3.7 +4.8 Operating expenses -15,141 -675 +4.7 +4.1 Net operating income 18,184 +525 +3.0 +5.4 Loan-loss provisions -9,533 -2,211 +30.2 +33.2 Other results -1,714 +750 -30.4 -29.5 Profit before tax 6,936 -937 -11.9 -9.5 Tax and minority interests -2,684 -136 +5.3 -0.2 Profit before real estate provisions 4,250 -1,054 -19.9 -13.7 Net capital gains and real estate provisions -2,446 -2,446 n.m. n.m. Accounting attributable profit 1,804 -3,500 -66.0 -59.9
  • 16. Gross income 16 Basic revenues as the main driver of profits Basic revenues Group's gross income Q3'12 / Q3'11: Constant EUR million +EUR 200 mill.; +2.0% 11,192 11,309 Total 10,944 10,741 10,821 10,823 10,359 Q3'12 / Q3'11 Other2 Latam +622 9,931 9,943 10,126 10,326 10,415 10,143 Continental Europe +34 9,500 Basic UK -295 revenues1 USA -66 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Corporate Centre -95 (1) Basic revenues: Net interest income + fee income + insurance activities (2) Trading gains + dividends + equity accounted income + other operating results
  • 17. Operating Expenses 17 Stable in recent quarters. Rose in the third quarter due to Brazil's salary agreement (+7.5%) Expenses Group's expenses Q3'12 / Q3'11: Constant EUR million +EUR 173 mill.: +3.5% Q3'12 / Q3'11 5,179 4,931 5,025 5,012 5,104 4,692 4,846 Latam +126 Continental Europe -7 UK -1 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 USA +27
  • 18. Provisions 18 Higher provisions in recent quarters because of real estate provisions in Spain. In the third quarter over the second, lower loan-loss provisions Provisions Constant EUR million 6,225 5,261 4,420 2,780 2,230 1,812 3,057 Around 90% of 2,505 2,674 requirements in 2,011 Royal Decree Laws 3,445 2,608 3,031 are already met Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Net loan-loss provisions Real estate provisions in Spain
  • 19. Provisions 19 These provisions, coupled with significant stock reduction, increased real estate coverage sharply in Spain1 Coverage by borrowers' situation Total coverage (September 2012) (problem loans + outstanding risk) EUR million provisions / exposure (%) Risk Fund Coverage Non-performing 7,784 3,483 45% 41% Substandard2 2,443 1,048 43% 32% Foreclosed real estate 8,277 4,102 50% 22% Total problem loans 18,504 8,633 47% Performing 7,951 2,110 27% Real estate exposure 26,455 10,743 41% Dec'11 Jun'12 Sep'12 (1) Including Santander Branch Network, Banesto, GBM Spain, SCF Spain and Banif (2) 100% up-to-date with payments
  • 20. 20 Agenda ■ Group performance Jan-Sep 2012 — Highlights — Results ■ Business areas performance Jan-Sep 2012 ■ Conclusions ■ Appendix
  • 21. Business areas Jan-Sep'12 21 High geographic diversification in profits generation Recurring attributable profit by geographic segment in Jan-Sep'12(1) Portugal, 1% Poland, 5% Spain, 16% Germany, 4% Brazil, 26% Other Europe, 2% United Kingdom, 13% Mexico, 13% USA, 9% Other Chile, 5% LatAm, 6% (1) Over operating areas recurring attributable profit
  • 22. Continental Europe Jan-Sep'12 22 Recovery in revenues and profits in recent quarters. Year-on-year comparison affected by the larger provisions made Attributable profit: Basic revenues EUR 1,813 mill. EUR million Var. Jan-Sep'12 / Jan-Sep'11 +1% Excl. perimeter 3,391 3,278 3,109 3,262 3,444 3,312 3,023 Basic revenues +3% +1% Gross income +4% +2% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Expenses +2% -1% Attributable profit EUR million Net operating income +6% +5% 878 Net op. income after 700 -12% -14% 584 627 602 provisions 443 266 Attributable profit -10% -12% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3
  • 23. Santander Branch Network Jan-Sep'12 23 Better liquidity position with improved trend in revenues and profits in recent quarters Activity Basic revenues EUR million Volumes Balances (€ bn.) and LDR1 ratio +8% Var. Sep’12 / Sep’11 129% +16% 104% 1,136 1,116 1,219 1,178 1,072 1,094 1,031 105 99 95 81 -6% Loans Deposits 2 Loans Dep. Loans Dep. 2 Sep'11 Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Return on net interest income Attributable profit Return / Cost Net interest inc. / ATAs EUR million 3.66% 3.74% 3.68% 3.04% Return 3.43% 274 266 226 2.96% 173 Cost2 101 58 75 1.30% 1.36% 1.46% 1.44% Q1'11 Q4'11 Q2'12 Q3'12 Jan-Sep'11 Jan-Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (1) Loan-to-deposit ratio (2) Including retail commercial paper
  • 24. Banesto Jan-Sep'12 24 Similar trends to those of previous quarters: reduced commercial gap and stable revenues and profits Activity Basic revenues Volumes Balances (€ bn.) and LDR1 ratio EUR million -1% Var. Sep’12 / Sep’11 135% +1% 122% 489 525 516 486 514 530 511 69 63 51 52 -9% Loans Deposits 2 Loans Dep. Loans Dep.2 Sep'11 Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Return on net interest income Attributable profit Return / Cost Net interest inc. / ATAs3 EUR million 3.61% 3.70% 3.66% 3.04% 2.43% Return 2.36% 101 Cost2 67 41 41 32 1.86% 1.70% 1.70% 1.67% 22 -59 Q1'11 Q4'11 Q2'12 Q3'12 Jan-Sep'11 Jan-Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (1) Loan-to-deposit ratio (2) Including retail commercial paper (3) Retail Banking
  • 25. Spain1. Loans and Deposits 25 In short, in a deleveraging market, improvement of commercial gap, gaining market share in deposits (approx. +124 b.p. in 2012) Appropiate loan-to-deposit structure Reduced commercial gap in 2012 EUR billion Var. Sep'12/Dec'11 in EUR bn. +5 bn. Gap reduction: TOTAL 210 -18 bn. Public sector 18 185 TOTAL 12 Retail commercial -13 bn. Household paper mortgages 56 Loans Deposits 2 Other loans 18 Time deposits to individuals 93 / other Improved loan to deposit2 ratio Companies w/o real estate 100 178% purposes 149% 80 Demand deposits 119% 118% Real estate 108% purpose 18 Gross loans Deposits D'08 D'09 D'10 D'11 S'12 (1) Including Santander Branch Network, Banesto, GBM Spain, Santander Consumer Spain and Banif (2) Including retail commercial paper
  • 26. Spain1. Customer lending and NPLs 26 The trend to reduce real estate lending and deleveraging in individuals continues. Total NPLs increased mainly because of real estate and reduced lending Gross loans NPL ratio EUR billion % With real 42.8 estate 39.4 purpose TOTAL 230 219 217 Public sector 12 210 12 28.6 18 Household 18 mortgages 61 59 17.0 57 56 Other loans 6.4 24 6.0 to individuals 20 5.5 Total 18 18 4.2 Companies w/o Total w/o real estate real estate purposes 105 3.6 purpose 105 104 100 3.3 3.3 2.9 Dec'10 Dec'11 Jun'12 Sep'12 Real estate 27 purpose 23 20 -9% 18 2.2 2.7 2.5 2.7 Home Dec'10 Dec'11 Jun'12 Sep'12 mortgages 3.1 3.5 3.5 3.9 Rest of portfolio (1) Including SAN Branch Network, Banesto, GBM Spain, Santander Consumer Spain and Banif
  • 27. Spain1. Evolution of NPLs other than real estate 27 In other than real estate loans, stable NPLs entries in individual customers and companies in recent quarters Companies: NPL entries >90 days Individuals-mortgages: NPL entries >90 days Base 100: Q1'08 Base 100: Q1'08 420 373 195 365 348 352 176 336 349 302 315 327 292 142 144 251 255 264 258 118 100 106 107 104 103 103 104 112 109 103 100 188 197 90 93 90 168 100 Q1'08 Q3 Q1'09 Q3 Q1'10 Q3 Q1'11 Q3 Q1'12 Q3 Q1'08 Q3 Q1'09 Q3 Q1'10 Q3 Q1'11 Q3 Q1'12 Q3 Individuals-consumer: NPL entries >90 days Individuals-cards: NPL entries >90 days Base 100: Q1'08 Base 100: Q1'08 202 185187 173 159 151 126 129 128 124 100 99 91 100108 95 87 81 78 73 76 66 75 64 62 66 61 66 58 55 54 50 50 48 53 48 50 56 Q1'08 Q3 Q1'09 Q3 Q1'10 Q3 Q1'11 Q3 Q1'12 Q3 Q1'08 Q3 Q1'09 Q3 Q1'10 Q3 Q1'11 Q3 Q1'12 Q3 (1) Data Santander Branch Network + Banesto. Gross entries of NPL > 90 days past-due
  • 28. Spain1. Evolution of real estate exposure 28 Real estate exposure has been reduced by 38% since the onset of the crisis … Total real estate exposure EUR billion 42.5 -EUR 16,000 mill. Foreclosed 4.8 real estate 32.0 28.3 26.5 8.6 8.4 8.3 37.7 Loans 23.4 19.9 18.2 Dec'08 Dec'11 Jun'12 Sep'12 (1) Including Santander Branch Network, Banesto, GBM Spain, Santander Consumer Spain and Banif
  • 29. Spain1. Evolution of foreclosed real estate 29 The change of trend in foreclosed real estate was consolidated, registering a reduction of stock in the year, setting us apart from the sector Gross amount (EUR million ) 8,552 8,590 8,388 8,277 7,509 Quarterly evolution 2011 and 2012 6,521 EUR million +453 4,765 +373 +225 -7 +37 -111 -202 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Dec'08 Dec'09 Dec'10 Dec'11 Mar'12 Jun'12 Sep'12
  • 30. Portugal Jan-Sep'12 30 SantanderTotta continued its deleveraging, with resilient revenues and profit, in an environment of strong adjustments Activity Basic revenues Volumes EUR million Balances (€ bn.) and LDR1 ratio 0% Var. Sep'12 /Sep'11 127% 112% +5% 273 242 246 258 225 219 225 29 27 23 24 -8% Loans Deposits Loans Dep. Loans Dep. Sep'11 Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Return on net interest income Attributable profit EUR million Return / Cost Net interest inc. / ATAs 3.98% Return 3.68% 3.30% 3.40% 1.32% 1.35% 90 41 45 38 2.51% 33 27 2.37% 2.32% 1.58% Cost -2 Q1'11 Q4'11 Q2'12 Q3'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Jan-Sep'11 Jan-Sep'12 (1) Loan-to-deposit ratio
  • 31. Santander Consumer Finance Continental Europe Jan-Sep'12 31 High recurring profit fuelled by solid revenues and less provisions needs Activity Basic revenues EUR million Volumes Net interest income / Provisions (% /ATAs) -4% Var. Sep'12 /Sep'11 3.48% 1% 3.24% 828 Net interest 792 825 777 815 778 790 income 2.27 2.24 -3% Provisions 1.21% 1.00% Jan-Sep'11 Jan-Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Loans Deposits Gross loans: EUR 59 bn. New loans Attributable profit* % / total % Jan-Sep'12/Jan-Sep'11 EUR million Other 206 Germany Germany +7% 183 186 201 181 Poland 176 5 6 Nordic countries +7% Italy 12 96 Poland +13% 12 52 Spain 0% Spain 13 Italy -25% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Nordic Other -8% * Excluding Santander Consumer UK's profit as it is recorded in Santander countries UK. Including it, Jan-Sep'12 attributable profit was EUR 638 mill.
  • 32. Poland (BZ WBK) Jan-Sep'12 32 Loans and deposits growth produced revenues increase and good profit performance Activity1 Basic revenues Volumes Balances (€ bn.) and LDR2 ratio Constant EUR mill. +10% Var. Sep'12 /Sep'11 85% 88% 216 219 +9% 208 208 198 199 10.6 11.0 8.8 9.7 +4% Loans Dep. Loans Dep. Loans Deposits Sep'11 Sep'12 Q2'11 Q3 Q4 Q1'12 Q2 Q3 Return on net interest income Attributable profit Constant EUR mill. Return / Cost Net interest inc. / ATAs 6.84% 7.06% 7.09% 7.20% 88 3.74% 85 76 73 78 Return 3.41% 63 Cost 2.96% 3.00% 3.19% 2.65% Q2'11 Q4'11 Q4'12 Q3'12 Q2'11 Jan-Sep'12 Q2'11 Q3 Q4 Q1'12 Q2 Q3 (1) Local currency (2) Loan-to deposit ratio
  • 33. United Kingdom Jan-Sep'12 33 • Revenues impacted by: scenario of reduced business, interest rates at their lowest and higher funding cost. Improved front book profitability • In Q3’12, extraordinary profit of £65 mill. (net between tender offer capital gain and provisions) Activity1 Basic revenues Volumes Profitability £ million -20% Balances in £, Var. Sep'12/Sep'11 Var. Loans/deposits 2.01% 2.04% 1.98% 1,202 -3% +6% +1% 1.85% 1.84% 1,183 1,175 1,154 1,044 954 936 167 SMEs 1.80% 1.77% +20% 153 1.63% 1.42% 1.35% 31 Net interest income / assets 2 Q3'11 Q4 Q1'12 Q2 Q3 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Mortgages Companies Deposits Attributable profit: £ 733 mill. (EUR 904 mill.) Attributable profit Var. Jan-Sep'12 / Jan-Sep'11 in £ £ million Gross income -18% 431 375 355 Expenses 0% 255 210 268 Net operating income -32% -101 Net op. income after provisions -45% Ordinary attrib. profit -5% Q1'11 Q2* Q3 Q4 Q1'12 Q2 Q3** Attributable profit +4% (*) Impact from PPI provision (**) Positive impact of £65 mill. from net between capital gains and provisions (1) Local criteria. Balances in billion sterling (2) Excluding GBM balances and other deposits for £29 bn. at September 2012 Note.- Corporate Banking SME excludes SME assets held within the Corporate Centre
  • 34. Brazil Jan-Sep'12 34 Excellent track record in revenues and net operating income (+20%). Higher attributable profit in the quarter (+7%) due to lower provisions (-12%) Activity1 Basic revenues Volumes NII / Provisions (o/ATAs) Constant US$ mill. Var. Sep'12 /Sep'11 +14% 8.42% Net 7.22% interest +10% income 4.39 5,110 5,310 5,243 4.33 4,936 +4% Provisions 4,601 4.03% 4,431 4,531 2.89% 2 Loans Deposits Jan-Sep'11 Jan-Sep'12 Attributable profit: US$ 2.162 mill. Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (EUR 1,689 mill.) Var. Jan-Sep'12 / Jan-Sep'11 in constant US$ Excl. Attributable profit perimeter Basic revenues +15% +15% Constant US$ mill. Gross income +15% +15% Net profit 1,049 973 1,000 Expenses +7% +7% Minority 936 848 864 889 177 167 217 interests 158 134 177 198 Net operating income +20% +20% Attributable 872 778 806 783 Net op. income after 714 666 712 provisions -1% 0% profit Attributable profit -9% +1% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (1) Local currency (2) Excluding Repos. Including «letras financieras»
  • 35. Mexico Jan-Sep'12 35 Higher profit fuelled by strong basic revenues (activity at double digits) and costs and provisions growing at a slower pace Activity1 Basic revenues Volumes NII / Provisions (o/ATAs) Constant US$ mill. Var. Sep'12 /Sep'11 3.77% 3.99% +18% Net +14% interest +10% income 844 846 901 710 766 782 3.00 3.16 699 Provisions 0.77% 0.83% Loans Deposits 2 Jan-Sep'11 Jan-Sep'12 Attributable profit: US$ 1,065 mill. (EUR 832 mill.) Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Var. Jan-Sep'12 / Jan-Sep'11 in constant US$ Excl. perimeter Attributable profit Basic revenues +19% +19% Constant US$ mill. Gross income +15% +16% 381 319 321 342 343 Expenses +10% +10% 294 286 Net operating income +18% +19% Net op. income after provisions +17% +19% Attributable profit +14% +16% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (1) Local currency (2) Excluding Repos
  • 36. Chile Jan-Sep'12 36 In activity, focus on customer deposits and selective lending criteria. Quarterly results: impact on revenues from lower inflation (UF portfolio) and higher provisions due to worsening credit quality in the sector Activity1 Basic revenues Volumes NII/Provisions (o/ATAs) Constant US$ mill. Var. Sep'12 /Sep'11 4.04% +1% 3.83% Net interest income +5% 2.83 2.70 687 710 711 686 642 +4% 630 638 Provisions 1.00% 1.34% 2 Loans Deposits Jan-Sep'11 Jan-Sep'12 Attributable profit: US$ 464 mill. Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (EUR 362 mill.) Var. Jan-Sep'12 / Jan-Sep'11 in constant US$ Excl. Attributable profit perimeter Basic revenues +4% +4% Constant US$ mill. Gross income +3% +5% 332 Net profit 279 281 75 251 240 Expenses +7% +7% Minority 60 205 77 interests 77 75 172 Net operating income +1% +4% 45 257 47 Net op. income after Attributable 219 204 174 165 -13% -10% 160 125 provisions profit Attributable profit -27% -12% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (1) Local currency (2) Excluding Repos
  • 37. 37 Latin America ex-Brazil The remaining countries in the region registered growth, mainly driven by basic revenues Attributable profit. Constant US$ million Argentina Puerto Rico Uruguay +15% +36% +180% 304 47 264 50 37 17 Jan-Sep'11 Jan-Sep'12 Jan-Sep'11 Jan-Sep'12 Jan-Sep'11 Jan-Sep'12 Peru IPB* +28% -5% 149 141 15 11 Jan-Sep'11 Jan-Sep'12 Jan-Sep'11 Jan-Sep'12 (*) International Private Banking
  • 38. United States Jan-Sep'12 38 Santander US includes Sovereign Bank and SCUSA's contribution by the equity accounted method. Profit of US$ 747 mill. (EUR 584 mill.) Activity1 Quarterly profit US$ Mill. Trust PIERS impact: Volumes NII/Provisions (o/ATAs) US$127 mill. Var. Sep'12 /Sep'11 3.26% Net 2.83% 176 183 195 177 191 interest 171 income +6% 2.59 +5% 2.39 Provisions 54 0.67% 0.44% Loans Deposits Jan-Sep'11 Jan-Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Activity1 Quarterly contribution US$ Mill. Use of provisions: US$ 77 million Gross loans New loans US$ billion US$ billion SCUSA profit 240 +22% 2.3 2.1 Minority int. and 172 191 17.8 1.4 perimeter 164 163 162 159 14.6 Contribution to SAN 156 (like-for-like 107 106 112 124 105 103 2011 H1'12 Q3'12 basis) Sep'11 Sep'12 quarterly quarterly average average Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 (1) Local currency
  • 39. Corporate Activities 39 Greater losses due to higher funding costs and lower tax recoveries Attributable profit (Jan-Sep'12 vs. Jan-Sep'11) EUR mill. Main effects: Revenues (mainly net interest income) -175 Provisions and other -104 Taxes -181 Impact on profit -460 Net capital gains and real estate prov. -2,526 Total impact on profit -2,986
  • 40. 40 Agenda ■ Group performance Jan-Sep 2012 — Highlights — Results ■ Business areas performance Jan-Sep 2012 ■ Conclusions ■ Appendix
  • 41. Outlook (I) 41 Santander continues laying the foundation for future growth, while managing a most demanding scenario Continue strengthening the balance sheet Spain and Portugal Gain profitable market share in a consolidating market Other SCF: maintain solid profits and return above peers Continental Poland: continue delivering results while merging with Kredyt Europe Bank Improve profitability of the front book UK Continue improving customer base in individuals & companies
  • 42. Outlook (II) 42 Santander continues laying the foundation for future growth, while managing a most demanding scenario Brazil Revenues and provisions backed by better economic scenario Mexico Continue to strengthen the franchise (+200 branches in 3 years) Chile Focus on selective growth and risk quality Complete retail franchise (business, products…) backed by the USA established technological and operational base
  • 43. 43 Agenda ■ Group performance Jan-Sep 2012 — Highlights — Results ■ Business areas performance Jan-Sep 2012 ■ Conclusions ■ Appendix
  • 44. 44 Group's balance sheet
  • 45. Main trends of the Group’s balance sheet 45 Retail balance sheet, appropriate for the business nature of low risk, liquid and well capitalised Balance sheet at September 2012 1 Lending: 58% of balance sheet EUR billion 1,301 2 Cash, Central Banks and credit 1,301 Credit institutions: 15% Cash and credit 194 2 162 institutions institutions Derivatives 130 3 Derivatives 145 3 Derivatives (with counterpart on AFS Portfolio 4 Other 39 Trading portfolio 78 the liabilities side): 10% of 47 5 balance sheet Other* 98 6 Customer Deposits** 642 4 Available for sale portfolio (AFS): 6% Loans to 754 1 customers 5 Issues and subordinated Trading portfolio: 4% liabilities 213 Shareholders’ equity 6 & fixed liabilities 100 Other (goodwill, fixed assets, Assets Liabilities accruals): 7% (*) Other assets: Goodwill EUR 25 bn., tangible and intangible assets EUR 17 bn., other capital instruments at fair value EUR 1 bn., accruals and other accounts EUR 55 bn. (**) Including retail commercial paper
  • 47. Retail Banking 47 The positive evolution of basic revenues is not feeding through to profit because of larger provisions and minority interests Activity Basic revenues1 EUR billion EUR million Loans Deposits2 +3% +12% 585 9,086 9,430 9,438 9,443 9,913 9,813 9,727 +6% 677 522 640 Sep'11 Sep'12 Sep'11 Sep'12 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Attributable profit: EUR 4,872 mill. Var. Jan-Sep'12 / Jan-Sep'11 Attributable profit Basic revenues +5% EUR million Gross income +5% 2,187 Expenses +5% 1,727 1,570 1,647 1,619 1,605 1,427 Net operating inc. +5% Net op. income after provisions -14% Ordinary attributable profit -10% Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3* Attributable profit -9% (*) Positive impact of EUR 80 mill. from the net between capital gains and provisions in the UK (1) Net interest income + fee income + Insurance activity (2) Including retail commercial paper and "letras financieras"
  • 48. Santander Consumer Finance Total. Jan-Sep'12 48 Aggregates the Continental Europe, United Kingdom and USA units Basic data Total portfolio2 (Sep.’12): EUR 77 bill. EUR million Top 31 in Continental 10 countries 59 14 Countries Europe Agreements with manufacturers United Kingdom 4 37 for captive financing USA 14 15.4 Million customers Attributable profit Jan-Sep'12: EUR 898 mill. 135,500 Dealers-participants EUR million 77,466 Million euros in loans2 Continental Europe 564 33,087 Million euros in deposits United Kingdom 75 Million euros in attributable profit USA 259 1,228 for 2011 Note: basic data as of December except business volumes (September 2012) (1) Market share of new car financing loans (2) Gross loan portfolio under management
  • 49. Global Wholesale Banking (GBM) 49 Solid revenues amid an environment of volatile markets, underpinned by customer revenues Gross income Gross income EUR million EUR million 0% +1% 1,409 3.635 Total 1,322 TOTAL 3.583 1,183 195 Trading 197 1,078 1,025 1,152 1,074 Trading & capital 418 +4% 434 140 81 130 109 183 Equities 293 +10% 323 Clients 1,214 1,125 1,043 997 1,022 965 842 Rates 975 -2% 953 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Credit 609 +4% 632 Corporate finance -41% 46 Attributable profit 79 EUR million Transactional +3% 1,209 1,247 Banking 636 602 435 397 415 445 372 Jan-Sep'11 Jan-Sep'12 Customer revenues (+1% / Jan-Sep'11) Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3
  • 50. Asset Management and Insurance 50 High contribution to the Group: 9% of operating areas total revenues. Lower profit as a result of preference for liquidity (Asset Management) and perimeter (Insurance) Total revenues. Contribution Gross income to the Group EUR million EUR million -7% 243 250 234 231 229 218 3,260 3,026 189 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Jan-Sep'11 Jan-Sep'12 Attributable profit EUR million Asset Management Insurance 120 129 -7% 88 97 98 92 83 2,272 2,111 -7% 988 915 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Jan-Sep'11 Jan-Sep'12 Jan-Sep'11 Jan-Sep'12
  • 51. 51 Main units spreads and NPL ratios
  • 52. Continental Europe. Main units spreads 52 (%) SAN Branch Network Banesto Retail Banking 2.87 3.09 2.53 2.68 2.54 2.70 2.54 2.52 2.66 2.03 2.20 2.49 2.39 1.95 2.42 2.62 2.03 2.01 2.19 1.67 2.08 2.12 2.16 2.33 2.31 2.30 1.90 1.97 0.56 0.65 0.53 0.51 0.45 0.47 0.42 0.36 0.05 0.12 0.33 0.18 0.09 -0.36 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Loans Deposits Total Loans Deposits Total Santander Consumer Lending Portugal Retail Banking 2.15 2.23 2.34 2.39 2.47 2.08 2.06 4.83 4.43 4.48 4.57 4.51 4.57 4.67 1.96 1.75 1.68 1.45 1.43 1.43 1.34 0.12 -0.31 -0.47 -0.78 -0.91 -0.96 -1.13 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Loans Loans Deposits Total
  • 53. 53 Continental Europe. NPL and coverage ratios Banco Santander1 Banesto 55% 62% 68% 49% 44% 39% 39% 41% 53% 53% 54% 52% 52% 51% 4.68% 5.08% 5.63% 5.99% 6.33% 6.59% 6.98% 4.54% 4.69% 5.01% 5.07% 5.27% 5.74% 4.31% Mar'11 Jun Sep Dec Mar'12 Jun Sep Mar'11 Jun Sep Dec Mar'12 Jun Sep NPL Coverage NPL Coverage Santander Consumer Portugal 103% 105% 109% 108% 111% 110% 62% 62% 58% 98% 53% 55% 53% 52% 4.99% 5.42% 6.16% 4.74% 3.25% 3.78% 4.06% 4.59% 4.50% 3.03% 3.97% 4.05% 3.88% 3.96% Mar'11 Jun Sep Dec Mar'12 Jun Sep Mar'11 Jun Sep Dec Mar'12 Jun Sep NPL Coverage NPL Coverage (1) Santander Branch Network's NPL ratio was 9.56% and coverage ratio 62% as of Sep'12
  • 54. 54 Loans with real estate purpose and foreclosed real estate in Spain LOANS with real estate purpose Foreclosed REAL ESTATE EUR Million EUR Million Gross Net Sep’12 Dec’11 Var. amount Coverage amount  Finished buildings 7,993 10,154 -2,161  Finished buildings 2,818 33% 1,894  Buildings under constr. 1,839 1,985 -146  Buildings under constr. 730 50% 368  Developed land 3,375 3,994 -619  Developed land 1,874 60% 758  Building and other land 2,225 2,572 -347  Building land 2,591 60% 1,049  Non mortgage guarantee 2,746 4,737 -1,991  Other land 264 60% 106 Total 18,178 23,442 -5,264 Sub Total 8,277 50% 4,175
  • 55. United Kingdom. Spreads and NPL ratios 55 (%) Spreads Retail Banking NPL and coverage 2.40 2.40 2.46 2.53 2.57 2.61 2.67 47% 47% 43% 42% 40% 40% 40% 2.08 2.00 2.01 2.03 1.98 1.85 1.84 -0.32 -0.40 -0.45 -0.50 1.73% 1.81% 1.86% 1.84% 1.82% 1.83% 1.94% -0.59 -0.76 -0.83 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Mar'11 Jun Sep Dec Mar'12 Jun Sep Loans Deposits Total NPL Coverage
  • 56. Spreads main countries Latin America 56 (%) Retail Banking Brazil Retail Banking Mexico 15.84 16.17 15.41 15.44 15.49 10.67 10.44 10.26 10.32 10.65 10.73 10.72 15.17 14.81 14.72 15.05 14.23 14.44 14.44 14.84 14.25 8.58 8.40 8.27 8.36 8.69 8.81 8.79 1.12 1.12 1.18 1.00 0.73 0.65 0.56 2.09 2.04 1.99 1.96 1.96 1.92 1.93 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Loans Deposits Total Loans Deposits Total Retail Banking Chile 7.47 7.04 7.01 6.98 6.83 6.87 6.84 4.38 4.14 4.18 4.35 4.56 4.62 4.48 3.09 2.90 2.65 2.52 2.45 2.36 2.36 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Loans Deposits Total
  • 57. 57 Latin America. NPLs and coverage ratios Brazil Mexico1 234% 104% 102% 100% 95% 90% 90% 92% 195% 176% 176% 183% 175% 165% 6.51% 6.79% 5.38% 5.76% 4.85% 5.05% 5.05% 2.45% 1.58% 1.78% 1.82% 1.61% 1.64% 1.69% Mar'11 Jun Sep Dec Mar'12 Jun Sep Mar'11 Jun Sep Dec Mar'12 Jun Sep NPL Coverage NPL Coverage Chile 89% 89% 88% 73% 68% 64% 61% 4.52% 4.65% 5.00% 3.80% 3.65% 3.63% 3.85% Mar'11 Jun Sep Dec Mar'12 Jun Sep NPL Coverage (1) GE entry in June 2011.
  • 58. Sovereign Bank. Spreads and NPL and coverage ratios 58 (%) Spreads Retail Banking NPLs and coverage 2.94 2.90 2.82 2.86 107% 113% 110% 2.62 2.75 2.74 93% 96% 82% 85% 2.29 2.36 2.45 2.37 2.16 2.24 2.22 4.15% 3.76% 3.22% 2.85% 0.78 0.66 2.46% 2.27% 2.31% 0.40 0.46 0.46 0.41 0.37 Q1'11 Q2 Q3 Q4 Q1'12 Q2 Q3 Mar'11 Jun Sep Dec Mar'12 Jun Sep Loans Deposits Total NPL Coverage
  • 59. 59