Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Head of Consumer Insights & Customer Operations at Gumtree Australia (eBay Local Classifieds)
Industry
Technology / Software / Internet
Website
http://www.gumtree.com.au
About
Since April 2007 (yeap this is my 8th year!), I've been with Gumtree an eBay classifieds brand, where my customer centric, leadership and management skills continue to develop under the guidance of great eBay Inc leaders. My passion, energy and dedication to my roles have been recognised and rewarded with greater responsibility each step of the way.
Over the years, I have been responsible for developing the Gumtree brands across Australia, South Africa, New Zealand, Singapore and Hong Kong. Before Gumtree, I was with Coca Cola Amatil and Telstra (Sensis: Yellow Pages) divisions.
I have more than a decade of experience managing teams across customer service, sales and trust and safety. C...
- Presentations
- Documents
- Infographics
Be A Great Product Leader (Amplify, Oct 2019)
Adam Nash
•
4 years ago
5 Storytelling Lessons From Superhero Stories
HighSpark | Visual Storytelling Agency
•
7 years ago
50 Customer Service Quotes You Need to Hang In Your Office
Desk
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11 years ago
Growth Hacking Guide - Mindset, Framework and Tools
David Arnoux . Growth
•
9 years ago
Human-Centred Design & the Business Model Canvas
Heather McQuaid
•
8 years ago
Joe Zadeh, Airbnb presentation at Lean Startup SXSW, Austin
500 Startups
•
12 years ago
Hooked Model
Nir Eyal
•
11 years ago