Recently I was the host of the Unicom Conference “Recent Trends in Process Improvement” in Amsterdam. My scene setting talk explained to the audience why we need to uncover better ways to do process improvement. This blog post takes a deeper look at the needs of the business and customers for process improvement, and discusses some solutions to find better ways to do it.
Ben Linders Advies Better Process Improvement• Business Results Focused Improvements• Models are tools, not solutions Common language to plan and decide Apply-Measure-Learn-Adapt• Empowered Employees Continuous Agile and Lean change 10
Ben Linders Advies Program11:45 Doing the right improvements: a Business Service Management approachMatthew Burrows, BSMimpact12:15: People and Team WorkEmma Langman, “Change Magician,” Progression Partnership12:45: Lunch13:45 Back to the FutureArie van Bennekum, Chair of the Agile Consortium International14:15 Becoming Agile and Lean in Process ImprovementBen Linders, Ben Linders14:45:Using the Decision Model to Reduce the Complexity of Process Modelsand to Execute Business DecisionsSuleiman Shehu, CEO, Azinta Systems 11
Ben Linders Advies Program15:15: Tea15:45: Panel: Process Improvement ApproachesAlan Cameron, DCG-SMS; Matt Verhaegh, COMM-IT and Chair SPIder, Mark Smalley, ASL BiSL16:15: The Agile Way of Achieving R&D Process ImprovementMatt Verhaegh, COMM-IT and Chair SPIder16:45 Discussion Session.16.55 Chairman’s closing remarks and close of conference.17.00 CLOSE; NETWORKING AND DRINKS RECEPTION 12
Ben Linders Advies ContactBen LindersSenior ConsultantEmail: info@BenLinders.comTwitter:Twitter @BenLindersWebsite: www.benlinders.comFacebook: www.facebook.com/BenLindersAdvies Veranderproject De Menselijke Maat in Veranderen www.veranderproject.nl 13