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Ben Linders Advies
Valuable Agile RetrospectivesHow to do them? QA&Test, October 24, 2014
Ben Linders Advies

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On the agenda today …
•“What” and “why” of Retrospectives
•Business Value and Benefits
•Retrospective Exercises
With agile retrospectives teams drive their own actions! Ben Linders

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Ben Linders Advies
Agile, Lean, Quality & Continuous Improvement
Retrospectives Facilitator, Agile Coach/Mentor
CMMI & People-CMM Assessor
Freelance Editor on Enterprise Agile for InfoQ.com
Who is Ben Linders?
Co-Author Getting Value out of Agile Retrospectives Obteniendo valor de las Retrospectivas ágiles
Author: What Drives Quality
eBook: Download from InfoQ or Leanpub
Print: Buy on Amazon or Lulu

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Agile Retrospectives
Practice for teams to reflect on their way of working and to continuously become better in what they do.
Focus upon
•Team
•Self steering
•Collaboration
•Value
What is an Agile Retrospectives

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Why Retrospectives?
To help teams to solve problems and improve themselves!
•Increase Value of Agile
•Make existing processes more Agile
•Becoming Agile and Lean
•Less resistance to Change

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Environment for Retrospectives
Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior - It won’t just happen, and if not properly supported it may take much time, or even fail.
•Purpose of Retrospectives
•Capable Retrospective Facilitators
•Do and Evaluate Retrospectives
Adopting Agile Retrospectives

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Purpose of Retrospectives
Help those involved to know why they should do retrospectives
•Teams have authority and responsibility on how to do their work
•Discuss the need for continuous improvement
•Celebrate and reward success
•Empasize “why over how”
Sustainable Improvement through Agile Retrospectives

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Capable Retrospective Facilitators
Effective and Efficient Retrospectives:
•Vital few improvement actions
•Keep the invested time low
Facilitation by capable people:
•Qualify and Authorize facilitators
•Train: Purpose, techniques, skills Agile Improvement
•Mentoring & coaching
•Share & discuss retrospective experiences

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Do and Evaluate Retrospectives
•Prepare: Purposes and establishing capable facilitators
•Start with retrospectives in your first iteration
•Simple technique: asking questions or boat exercise
Evaluate the Retrospective, ask:
•Is this useful?
•Helps to get a shared understanding how things go?
•Do the actions make sense?
•Does meeting as a team to reflect feel good?

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Leading Retrospectives
Roles
•Facilitator – Servant Leader
•Coach – Support Change
•Manager – Arrange for Change
All roles are needed
Play the game
Action is in the interaction

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Business Value
Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company
Getting more Business Value:
•Expectations
•Limit Actions
•Follow up on Actions
Getting Business Value out of Agile Retrospectives

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Expectations for Retrospectives
•Collaboration & Teamwork
•Development Process
•Velocity / Productivity
•Product Quality
•Costs
•Lead Time

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Limit the number of Actions
•Small Action
•Change Frequently
•Focus on Value
•Stop Starting, Start Stopping
•Kanban
Short Cycled Improvement

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Follow up on Actions
•Make them Visible
•Check status in the next Retrospective
•Mentor & Coach teams on Continuous Improvement
Making Quality & Process Improvement Visisble
Uncovering Better Ways to do Process Improvement
Golden Rules for Agile Process Improvement

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Retrospective Benefits
•Actions done by the Team
•Power to the Team
•Changes that Stick

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Toolbox of Retrospective Exercises
•Teams are different
•Needs vary in time
•Deliver more value for Teams
You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed.
Toolbox of Retrospective Techniques

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Retrospective Exercises
•Asking questions
•One-word retrospective
•Root Cause Analysis
•Timeline
•Flow and Energy
•Asking Why?
•Strenghts (Solution Focused)
•Perfection game
•Action priorities
•Retrospective of Retrospectives
•Teams with multiple customers
Book with Agile Retrospective Exercises

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Examples
The Sprint that failed
•Trust and Empowerment
•Teamwork
The team that wasn’t a team yet
•Getting to know each other
•Skills & Open Culture

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Retrospectives eBook Discount
Getting Value out of Agile Retrospectives
By Luis Gonçalves & Ben Linders
bit.ly/RetroValue
Spanish Edition:
Obteniendo valor de las Retrospectivas ágiles
40% Discount on the Spanish eBook:
bit.ly/RetroValueES
(http://www.benlinders.com/shop/gettingvalueoutofagileretrospectives_es/)
bit.ly/RetroValueQATest
(http://leanpub.com/gettingvalueoutofagileretrospectives_ES/c/QATest)

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Questions?
benlinders@gmail.com
@BenLinders
www.benlinderswww.linkedin.com/in/benlinders
www.BenLindersAdvieswww.facebook.com/BenLindersAdvies
www.comwww.benlinders.com
Ben Linders Advies

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ContactContact
Ben Linders
Independent Consultant Agile, Lean,
Quality & Continuous Improvement
info@cominfo@BenLinders.com
@BenLinders
www.benlinderswww.linkedin.com/in/benlinders
www.BenLindersAdvieswww.facebook.com/BenLindersAdvies
www.comwww.benlinders.com

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Background Information

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Prime Directive
“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”

Norm Kerth http://www.retrospectives.com/
Create an Open Culturewhere team member Speak Upwith Respect for each otherto Learn and Improve
Soft Skills Matter

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Becoming Agile and Lean
Ask yourself:
•How Agile are you?
•Where do you want to becomemore Agile, and why?
•What can you do next?
Journey to Become Agile and Lean

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Assessing yourself
•Readiness
•Agile / Scrum Practices
•Culture & Mindset
•Agile Fluency
•Roadmaps for Adoption
•Maturity
Agile Self-Assessment

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Agile Process Improvement
Expected benefits:
•Collaboration PI team and stakeholders
•Deploy (over define) processes
•Adopt to changes
•Incrementaly, ROI
•Learn to work Agile
Process Improvement: The Agile Way

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Golden Rules for PI
•Dare to share, Early & frequently
•The result depends on team – Not individuals
•The one who starts something is not necessarily the one to finish it
•The one’s working on a task are the right people
•You may critique anything, but never criticize anyone
Golden Rules for Agile Process Improvement

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Agile using the People CMM
Implementing Agile with the People-CMM

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Resistance to Agile?
•Talk with them
•Listen what they have to say
•Take them seriously
•Ask why and how
Resistance = Information!
Dealing with Resistance

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Articles on Effective Agile
•Self-assessing how Agile you are
•Sustainable Improvement through Agile Retrospectives
•Working in a Sustainable Pace
•Becoming Agile and Lean
•Succes Factors for Using Scrum and Getting Benefits
•Process Improvement: The Agile Way
•Golden Rules for Agile Process Improvement
•How to deal with Resistance when Implementing Agile
•Managing Projects with Agile Teams
•Agile Project Management
•Establishing and Maintaining Stable Teams
•Getting Business Value out of Agile Retrospectives
•Sharing Knowledge is Power
•Are your Professionals Empowered?