1. Bikash Jaiswal
Chaitalee Kumari
Charu Attri
Chayan Jain
Cherag S Rana
Garveet Modi

2.  Founded by JRD Tata in 1945
 consolidated revenues of INR 1, 65,654
crores for the financial 2011-12
 spread across Jamshedpur, Pune, Lucknow,
Pantnagar, Sanand and Dharwad along with
international presence
 vision is to be ''best in the manner in which
we operate, best in the products we deliver,
and best in our value system and ethics.''
 The company’s Mission is “Leadership with
trust.”

3.  Employee Focus: Make the organization a
Great Place to work
 Community Focus: Be a responsible corporate
citizen
 Supplier Focus: Treat Suppliers as partners
 Shareholders Focus: Demonstrate superior
results
 Customer Focus: Improve Customer
Satisfaction.

4.  25 codes called clauses for its conduct with various
parties i.e. nations in which it operate, the public, the
government, the customer, the employees, the
stakeholders etc.
 Financial reporting & records
 Competition
 Government agencies
 Quality of products
 Corporate citizenship
 Use of TATA brand
 Ethical conduct
 Regulatory compliance
 Reporting concerns

6.  relatively flat structure
 narrow span of control
 Based on the divisions, Tata Motors has a
mixed organisational structure.
 Two main divisions based on product type
viz.
◦ Commercial vehicle and
◦ Passenger cars division

7.  Tata Motors has newsletters and house
magazines published monthly for each
division.
 ManCom meeting for all departments
together.
 All the departments are interconnected with
intra networking and internetworking system.
 Various periodic articles about the wellbeing
of employees, promotions, deaths, etc. to
make employees connected.

8. • Supplier Collaboration
SAP ERP
• Knowledge Management
• Monitoring And control
• inventory management
SEIBEL
• 360-degree view of the customer
• track each vehicle throughout its
life cycle.

9. During the manufacturing stage In the post manufacturing stage
Balance
Scorecard
System
Techniques
Used to Value
Material
implement Engineering
Management
quality control
kaizen

10. Product
Improvement
In Plant
R and D
Process
R and D in Improvement
Tata Motor
ERC
(Central level)
Research and Development Structure at Tata motor

11.  New appraisal system based on KRAs &
targets
 Review of targets at regular intervals
 People development an important KRA

12.  Promotions based on performance
 Productive and profit linked incentive
schemes
 Selection of supervisors based on
performance / attendance/ discipline etc.
 Job rotation (dept. shifting options) –
including inter functional

13.  Residential colonies for employees.
 Hospitalization reimbursement on actual
without ceiling.
 Vehicle loans
 Household equipment loans
 House building advance
 PF trust policy- for better mgt.
 Better pension scheme

14.  Re-alining organisational culture according to
the vision and values.
 Performance linked reward and recognition
system.
 Career planning and promotion policy
 Revised recruitment policy
 Competency mapping
 Internal communication
 Union alignment policies
 Employee involvement and participation

15.  HR Practices Regarding Recruitment.
 Performance Evaluation of Tata Motors.
 Providing equal opportunity.
 Rewarding union employees.
 Vehicle and profit linked payment Scheme.
 Employee engagement.

17.  Interest rates and other inflationary trends
 Fuel Prices
 Input Costs / Supplies
 Restrictive covenants in financing agreements
 Environmental Regulations
 Exchange and interest rate fluctuations

18. Reviewing the quarterly financial statements
before submission to the Board
 Reviewing with the management, external
auditor and internal auditor, adequacy of
internal control systems and recommending
improvements to the management.
 Recommending the appointment/removal of
the statutory auditor, cost auditor, fixing
audit fees.

19. Reviewing the Company’s financial and risk
management policies.
 Reviewing the financial statements and
investments made by subsidiary companies.
 Look into the reasons for any substantial
defaults in payment to the depositors,
debenture holders, shareholders and
creditors.

20. The usual steps in grievance procedure are:
 Conference among the aggrieved employee, the
supervisor, and the union steward.
 Conference between middle management and
middle union leadership.
 Conference between top management and top
union leadership.
 Arbitration.
Benefits of having Grievance
procedure

21.  Review the effectiveness of the system for
monitoring compliance with laws and regulations
and the results of management's investigation
 Look into the reasons for substantial defaults in
the payments to the depositors, debenture
holders, shareholders and creditors.
 Review the process of communicating the Tata
Code of Conduct to employees

22.  The Ethics & Compliance Committee was
constituted to formulate policies relating to
the implementation of the Tata Code of
Conduct for Prevention of Insider Trading.
 Whistle Blower Mechanism: The Company
has adopted an unique Whistle-Blower Policy.