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Collaborative Overview and Case Study Results

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Collaborative Overview and Case Study Results

  1. 1. Do Good | Have Fun | Make MoneyOur mission is to inspire great business performance and wealthcreation through collaboration. We get everyone involved in thebusiness, with the goal of dramatically increasing value forshareholders, employees, and customers.Let’s start by asking you to consider the following question… 1
  2. 2. Do Good | Have Fun | Make Money Typical employees Loyal, engaged employees and customers and customersLet’s look at some company results, applying collaboration… 2
  3. 3. Do Good | Have Fun | Make Money350 + Companies since 1993Carlson Wagonlit Travel: $1.7 million above budget across 3 branches involved in 12months, CWT subsequent rolled out to all branchesZambian Consolidated Copper Mine: has $10 million increase in cash from increasedproduction and cost reduction in 15 monthsCapital One: Production Services Division achieves $500,000 in cost reduction in 6month, with first year annualized savings of $3.0 million on costs of $300,000Universal Engineering Services: Sustained profit growth from $2 million to $5.7million in 3 yearsBHP Billiton: $3 million increase in profits from increase in production in first yearLet’s look at examples in a bit more detail… 3
  4. 4. Do Good | Have Fun | Make Money Carlson Wagonlit Travel ResultsRochester, St. Louis and Houston Results: All three pilots exceeded budget by 10-20%, Results resulting in over $1.7million dollars in profits and increased job security. None of the other 20+ branches achieved budget  Corporate decided to rollout company wide. Combined Pilot Direct Profitability 12,000 10,000 8,000 6,000 4,000 2,000 - Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06 Oct-06 Nov-06 Dec-06 Budget 757 1,668 2,693 3,627 4,457 5,334 6,022 6,722 7,658 8,501 9,155 9,509 Forecast 6,378 7,350 8,135 9,114 10,198 11,064 Actual 901 1,782 2,938 3,966 4,820 5,736 6,671 7,262 8,362 9,580 10,375 11,104 Janet Wheatley: “These results are nothing less than incredible.” 4
  5. 5. Do Good | Have Fun | Make Money SRC Holdings Results $234 $359M 1095 $70M 423 $18$16M 119 $.10 5
  6. 6. Do Good | Have Fun | Make MoneyAnthony Wilder Design Impressive Initial Results... Began in 2007 6
  7. 7. Do Good | Have Fun | Make Money Anthony Wilder DesignWall Street Journal: 2009 Top Employer... 7
  8. 8. Do Good | Have Fun | Make MoneySouthwest AirlinesCollaborating with the Pilots... 8
  9. 9. Do Good | Have Fun | Make MoneyElements IV Interiors Publicity Pays Twice… 9
  10. 10. Do Good | Have Fun | Make Money Federal Companies Company and Employees benefit... Federal Company & Employee Benefits ($1,000s) $4,500 $4,000 $3,500 $3,000 $2,500 $2,000 $1,500 $1,000 $500 $- 2001 2002 2003 2004 2005 2006GGOB $- $- $- $358 $480 $650Discretionary contribution $450 $435 $487 $467 $524 $389401 (k) Match $53 $47 $49 $47 $49 $238Retained by Federal $224 $438 $461 $1,915 $1,717 $2,558 10
  11. 11. Do Good | Have Fun | Make MoneyUniversal Engineering Results Drives Valuation... 11
  12. 12. Do Good | Have Fun | Make Money MSA Engineers OBM Principles Drive Growth Strategy Gross Profit From Operations % of Net Revenue25.00%20.00%15.00%10.00% 5.00% 0.00% Current Yr Actual Current Yr Plan Prior Yr Actual GGOB Bonus Plan Funding10.00%8.00%6.00%4.00%2.00%0.00% From one Baraboo, WI office to Current Yr Actual Current Yr Plan Prior Yr Actual now 15 offices across four states. 12
  13. 13. Do Good | Have Fun | Make MoneyWe pursue this mission by:• Providing hands-on coaching in collaborative methods and techniques, supported with validated tools and services.• Investing in and furthering our experience and tools by capturing best practices and lessons learned from collaborative success stories.• Aligning our interests with our clients’ interests through results- based compensation.• Developing a collaborative team of the best and brightest by applying our insights and tools in our own company—that is, practicing what we preach. 13
  14. 14. Do Good | Have Fun | Make MoneyFounder / Practice Leader: Bill Fotsch – Performance ManagementDirector of Marketing: Michael Wentworth – Sales SupportPractice Leader: Barry Rellaford – Performance CultureDirector of Content: John CaseContent Support / Webinar and Podcast: Srinivas RaoDirector of Admin and Legal Support: Christina Fotsch Esq.Accounting Support: Cassady and Schilller CPAWe are selectively bringing on additional practice leaders and coachesthat fit our culture and enhance our capabilities. 14
  15. 15. Do Good | Have Fun | Make Money• We aspire to work with clients who are thought leaders in their industries. They are the individuals who seek real, sustainable improvement for the good of all—their customers, their employees, their communities, and themselves.• We see it as a privilege to collaborate with our clients—striving to improve their value, sharing lessons learned, and celebrating successes along the way.• In growing our relationships with clients, large and small, we seek to learn and grow with them, driven by a common desire to leave the world a bit better than when we found it. 15
  16. 16. Do Good | Have Fun | Make Money• Satisfaction guarantee: All agreements include: “We guarantee your satisfaction. If in any month you are not satisfied with our work or product, please bring that to our attention. We will remedy the problem or you will not be invoiced for the work.”• Customer Input: We will annually seek customers’ and associate input, applying the current version of same tools that we advise clients to use.• Careful addition and training of associates: Coaches will not be added until Certified: Coach in training, Certified Coach, Senior Coach. Practices leaders will not be added until well vetted.• Advisory Board: Provides ongoing advice and direction to the company• Equity Ownership: Create broad ownership within Collaborative Company, so employees have a vested interest in building / protecting the value of the company• Annual Charitable Contributions: Annually we contribute of 10% profits charity, starting with matching our associate and board member charitable contributions. 16
  17. 17. Do Good | Have Fun | Make Money• Performance Management Support • Building Consensus on Performance Metrics • Developing Proactive Metric Tracking and Forecasting • Integrating into existing Managerial Process • Implementing / Aligning Incentives • Ongoing support to monitor and drive results• Sales and Marketing Support • Improving Repeat and Referral Sales from Existing Clients • Developing new markets and sales leads • Market Research Support• Strategic Planning• Improving Company Performance Culture• Other Services are under Development 17
  18. 18. Do Good | Have Fun | Make MoneyActivity MONTH 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16Employee Survey ---Snr Mgnt Interviews ---Customer Outreach ------Financial Analysis ---Orientation ---Initial Performance Plan -----Implementation -------------------------------------------------------------------------------Performance Based Coaching -------------------------------------------------------------------------------Education / Training -----------------------------------------------------------------------------------------------------Results Review ----Next Yrs Game Design -----------Diagnostic Phase --> <------------Implementation Phase ---------------> Design Phase --> Refine --> < -- 18
  19. 19. Do Good | Have Fun | Make MoneyWe believe that by pursuing this mission, our clients and ourteam will lead our respective industries to new heights, creatingstrong economic and personal value for ourselves and ourcommunities. 19
  20. 20. Do Good | Have Fun | Make MoneyCollaborative-Company will continue to seek the input of allassociates, customers and partners in developing newservices, product and relationships, consistent with the overallmission.Please let us know if you have any questions or you would like todiscuss your particular interests. Thank you for your time andinterest. Bill Fotsch bill.fotsch@col-com.com 20

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