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How are you incorporating video into your learning programs?
WHAT WE HOPE YOU’LL LEARN 
There is a sound business case for incorporating video into employee training programs. 
Video, especially short-form video, is a very effective training tool. 
Best practices for incorporating short-form video into employee training programs and initiatives.
11 MINUTES
For the first time, an entire generation has grown up watching content on their own terms. 
This generation is defined by the INTERNET, MOBILE, and SOCIAL – consuming content when and where they want. 
Gunnard Johnson, Google's Advertising 
Research Director
9 out of 10 Americans already use their smartphones for work. 
Cisco BYOD Insights Report 2013
81% 
68% 
61% 
76% 
61% 
51% 
Organizational Goal 
Achieved 
Employees Highly 
Engaged 
Key Positions Filled 
Quickly 
Using Video Content 
Not Using Video Content 
SOURCE: Mollie Lombardi, Aberdeen Group, Elearning! Magazine, April/May 2013
HOW? 
WHY?
36,000 
visual messages/hour 
40% 
Nerve fibers connect through retina 
60,000 
times faster than text
WHY VIDEO? 
According to popular research – in 72 hours the average human can retain… 
10% of text 
65% of images 
95% of video
ADULT LEARNING 
SHORT-FORM VIDEO
ADULT LEARNING 
SHORT-FORM VIDEO 
Adults are internally motivate and self-directed 
Self-directed, access as needed and when needed 
Adults bring life experiences and knowledge to learning experiences 
Interaction with others when a social component is available
ADULT LEARNING 
SHORT-FORM VIDEO 
Adults are goal oriented 
Goals promoted through short, timely bursts of relevant content 
Adults are relevancy oriented 
Easier to be relevant when content is short and targeted 
Adults are practical 
Little to no workflow disruption 
Adult learners like to be respected 
Employees manage and control pace and timing of their own learning
DOES THIS TRANSLATE INTO EMPLOYEE TRAINING? 
Short bursts (5-15 min.) 
Visual input works best for cognitive transfer from short- term to long-term memory 
Preferred method for most people to intake new information
ONLINE TRAINING WORKS BETTER THAN CLASSROOM 
60% faster 
greater gains in learning 
40% higher consistency in presentation 
Source: Prokopeak, M. Special Report: Learning Delivery 
56%
LOWER COSTS 
EXTENDED REACH 
PRESERVATION OF KNOWLEDGE 
SHOWING SOFT SKILLS 
EXPLANATION OF COMPLEX CONCEPTS 
ADVANTAGES OF VIDEO
TRADITIONAL ELEARNING COURSE
LEARNING NUGGETS
DEVELOPING A VIDEO FOCUSED CONTENT STRATEGY 
SELECTING CONTENT 
BUY VS. BUILD 
DEPLOYMENT AND DELIVERY 
MARKETING AND SUPPORT
How Tony Roma Employees use Video to Teach Important Job Skills 
The world is changing. People are changing. To be effective, our employee training is changing to meet them where they are. 
Jessie Bray, 
VP of Training and HR, Romacorp.
10% BUILD 
40% BORROW 
50% BUY 
50% BUILD 
40% BORROW 
10% BUY 
Small And Mid-Size 
Large 
50% 
40% 
10% 
SELECTING CONTENT 
BUILD – BORROW – BUY
DEPLOYMENT AND DELIVERY 
DEMOGRAPHICS, BEHAVIORS AND TECHNOLOGY
MARKETING AND SUPPORT 
INFORMATION FLOW, CONTEXT AND RELEVANCY
CASE STUDY: DENTAL INSURANCE CALL CENTER 
CHALLENGE: Making time for training 
SOLUTION: 
TAG TRAINING – 
5-10 minutes for a video 
Tag cube neighbor 
Discuss at the end of the day 
BENEFIT: Maintain workflow and service standard
WWW.BIZLIBRARY.COM/FREE-TRIAL 
7,000+ COURSES . 25 TOPIC AREAS . UNLIMITED ACCESS
www.bizlibrary.com/webinars 
THURS: 12.11 
TAKING THE PAIN OUT OF PERFORMANCE REVIEWS 
TUES: 12.16 
EMPLOYEE TRAINING AND DEVELOPMENT: HOW TO MEASURE EFFECTIVENESS AND IMPACT
Jessica Petry 
Sr. Marketing Specialist 
jpetry@bizlibrary.com 
@JessLPetry 
@BizLibrary 
Chris Osborn 
Vice President of Marketing 
cosborn@bizlibrary.com 
@chrisosbornstl 
#BIZWEBINAR

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Employee Training - Why Short Video Gets Big Results | Webinar 12.09.14

  • 1.
  • 2. ? How are you incorporating video into your learning programs?
  • 3. WHAT WE HOPE YOU’LL LEARN There is a sound business case for incorporating video into employee training programs. Video, especially short-form video, is a very effective training tool. Best practices for incorporating short-form video into employee training programs and initiatives.
  • 4.
  • 6.
  • 7. For the first time, an entire generation has grown up watching content on their own terms. This generation is defined by the INTERNET, MOBILE, and SOCIAL – consuming content when and where they want. Gunnard Johnson, Google's Advertising Research Director
  • 8. 9 out of 10 Americans already use their smartphones for work. Cisco BYOD Insights Report 2013
  • 9. 81% 68% 61% 76% 61% 51% Organizational Goal Achieved Employees Highly Engaged Key Positions Filled Quickly Using Video Content Not Using Video Content SOURCE: Mollie Lombardi, Aberdeen Group, Elearning! Magazine, April/May 2013
  • 11. 36,000 visual messages/hour 40% Nerve fibers connect through retina 60,000 times faster than text
  • 12. WHY VIDEO? According to popular research – in 72 hours the average human can retain… 10% of text 65% of images 95% of video
  • 14. ADULT LEARNING SHORT-FORM VIDEO Adults are internally motivate and self-directed Self-directed, access as needed and when needed Adults bring life experiences and knowledge to learning experiences Interaction with others when a social component is available
  • 15. ADULT LEARNING SHORT-FORM VIDEO Adults are goal oriented Goals promoted through short, timely bursts of relevant content Adults are relevancy oriented Easier to be relevant when content is short and targeted Adults are practical Little to no workflow disruption Adult learners like to be respected Employees manage and control pace and timing of their own learning
  • 16. DOES THIS TRANSLATE INTO EMPLOYEE TRAINING? Short bursts (5-15 min.) Visual input works best for cognitive transfer from short- term to long-term memory Preferred method for most people to intake new information
  • 17. ONLINE TRAINING WORKS BETTER THAN CLASSROOM 60% faster greater gains in learning 40% higher consistency in presentation Source: Prokopeak, M. Special Report: Learning Delivery 56%
  • 18. LOWER COSTS EXTENDED REACH PRESERVATION OF KNOWLEDGE SHOWING SOFT SKILLS EXPLANATION OF COMPLEX CONCEPTS ADVANTAGES OF VIDEO
  • 21. DEVELOPING A VIDEO FOCUSED CONTENT STRATEGY SELECTING CONTENT BUY VS. BUILD DEPLOYMENT AND DELIVERY MARKETING AND SUPPORT
  • 22. How Tony Roma Employees use Video to Teach Important Job Skills The world is changing. People are changing. To be effective, our employee training is changing to meet them where they are. Jessie Bray, VP of Training and HR, Romacorp.
  • 23. 10% BUILD 40% BORROW 50% BUY 50% BUILD 40% BORROW 10% BUY Small And Mid-Size Large 50% 40% 10% SELECTING CONTENT BUILD – BORROW – BUY
  • 24. DEPLOYMENT AND DELIVERY DEMOGRAPHICS, BEHAVIORS AND TECHNOLOGY
  • 25. MARKETING AND SUPPORT INFORMATION FLOW, CONTEXT AND RELEVANCY
  • 26. CASE STUDY: DENTAL INSURANCE CALL CENTER CHALLENGE: Making time for training SOLUTION: TAG TRAINING – 5-10 minutes for a video Tag cube neighbor Discuss at the end of the day BENEFIT: Maintain workflow and service standard
  • 27. WWW.BIZLIBRARY.COM/FREE-TRIAL 7,000+ COURSES . 25 TOPIC AREAS . UNLIMITED ACCESS
  • 28. www.bizlibrary.com/webinars THURS: 12.11 TAKING THE PAIN OUT OF PERFORMANCE REVIEWS TUES: 12.16 EMPLOYEE TRAINING AND DEVELOPMENT: HOW TO MEASURE EFFECTIVENESS AND IMPACT
  • 29. Jessica Petry Sr. Marketing Specialist jpetry@bizlibrary.com @JessLPetry @BizLibrary Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl #BIZWEBINAR